Kansas City’s Local Commercial Ice Machine Company

The big commercial ice machine dealers in Kansas City keep getting bigger, and based on what our customers have been telling us, their attention to detail and customer service is increasingly lacking, as one might expect. At Capital Equipment, we’re no strangers to competing against some of the titans in the commercial ice equipment industry, and, to us, it’s often easier to add customers because we truly offer customized services to the businesses and organizations that we partner with.

Commercial Ice Machine Sales, Leasing, and Rental Company in Kansas City

We don’t send out pushy salespeople that have nothing more on their minds than to make a sale and boost their commission. Instead, Capital Equipment’s owner visits each and every new business or organization that is considering partnering with us for their ice needs so that business owners and managers have an actual person and face they can go to when they need service, repairs, or upgrades to their ice machines. We make sure that the ice equipment we recommend will not only meet the business’ or organizations’ daily needs but also have the flexibility for days when ice is in higher demand, as commonly seen in the hot summer months. We are upfront about any service and/or maintenance fees so that there are no surprises or expenses that aren’t fully disclosed before the sale, lease, or rental terms are agreed upon. With outright commercial ice machine sales, we do offer service/maintenance agreements, but they are not included in the equipment cost. With ice machine leasing, the lessee is responsible for cleaning and routine maintenance during the lease term; however, any repairs needed during the lease period are provided by Capital Equipment. Our commercial ice machine rental program is all-inclusive, meaning cleaning, maintenance, and repairs are all covered in one monthly fee, which is advantageous for businesses and organizations that want worry-free ice equipment without having to budget for surprises.

If you’ve been less than impressed with the big multi-state commercial ice equipment companies, then maybe it’s time you looked at Kansas City’s locally owned and operated ice experts at Capital Equipment. Call us today for all of your ice and ice equipment needs at (913) 683-8972, or use the contact form below, and we’ll be in contact with you soon!

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Call Capital Equipment today at (913) 683-8972 for all your commercial ice machine and ice equipment needs in the greater Kansas City area.

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December 3, 2021

The Importance of Cleaning and Sanitizing Commercial Ice Machines

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Nothing is worse than dirty, smelly, and foul-tasting ice, and in most cases, it’s a direct result of a lack of cleaning, sanitizing, and routine water filter changes. At Capital Equipment, we’ve seen some pretty dirty ice machines over the years and have helped ensure that hundreds of them get professionally cleaned, sanitized, and back to making quality, clean ice.

Commercial Ice Machine Service and Repair in Kansas City, St Joseph, and Leavenworth, KS

As each business and industry is unique, cleaning and sanitizing schedules tend to vary based on the amount of ice used, the environment that the ice equipment is located, and the type of ice machines that determines how frequently service is needed. For example, an ice machine in a warehouse or industrial setting will likely need to be cleaned and sanitized more often than ice equipment in a small office. This is because hundreds of hands come in contact with the ice machines daily while there are also contaminates in the air, which can easily end up in the ice bins. Also, most of the Midwest is a hard water area meaning that there are excessive minerals in the water, which over time can begin to build up and hinder efficiency on internal parts, water lines, water dispensers, and water filters in commercial ice machines. For smaller business environments, ice machines, in many cases, need to be professionally cleaned every few months; however, the exterior of the equipment should be cleaned more regularly, especially when you consider that metal surfaces can harbor germs and bacteria if not addressed.

clean-and-sanitize-ice-machine-bin-commercial-ice-machines — Ice bins are one of the most important components to keep clean and sanitized as they come in constant contact with human hands and other airborne objects that could contain bacteria and contaminate the ice.

Hotels and hospital ice machines often need a more frequent cleaning and service schedule as they tend to get a lot of use by many different people and, particularly in health care settings, are exposed to a wide array of potential contaminates. At Capital Equipment, we understand that each and every business is unique in its ice needs which is why we customize a cleaning, sanitizing, and service schedule to ensure there is always clean, quality ice in their bins. Call us today for all of your ice needs in the greater Kansas City area at (913) 683-8972 or CLICK HERE FOR OUR CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all your commercial ice machine and ice equipment needs in the greater Kansas City area.

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November 8, 2021November 15, 2021

Routine Service and Maintenance For Commercial Ice Machines

Just like your car or truck, commercial ice machines require routine maintenance and service to perform at an optimal level and make quality ice. But unlike your automobile, ice machines are more often than not running 24 hours a day, 7 days a week which means that components can and do wear out without warning.

Commercial Ice Machine Repair, Service, and Cleaning in Kansas City

At Capital Equipment, our licensed, factory-trained, and fully insured service technicians help make sure that our customers’ ice machines and running smooth, produce adequate ice, and proactively inspect the equipment to avoid any mechanical breakdown surprises. Whether your commercial ice machine isn’t making ice at all, producing less cloudy/milky ice, or the ice tastes or smells funny, the service technicians at Captial Equipment can quickly pinpoint the issue and, more importantly, correct it quickly. We perform routine maintenance and cleaning services like replacing water filters, sanitizing ice bins, making sure proper temperatures are set, and ensuring the water lines and cleaned and unclogged. But sometimes, commercial ice machines need replacement parts, and our warehouse is always stocked with the most common parts to get our customers’ ice equipment back up and running in no time. From compressors, water lines, and water curtains to temperature sensors, ice bins, and evaporators, the ice machine service technicians can ensure that you get the right OEM replacement parts for your brand and, more importantly, get them installed quickly. The life expectancy of commercial ice machines relies heavily on making sure the equipment receives factory-recommended maintenance, service, and cleaning.

Capital Equipment makes it easy and hassle-free to prolong the life of your business’ ice machines with factory-trained, fully licensed, and insured technicians that know every square inch of your machine and more about how to keep it running smoothly for years to come. Call us today for all of your commercial ice machine repair, service, and cleaning needs in the greater Kansas City area at (913) 683-8972 or CLICK HERE FOR OUR CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all your commercial ice machine and ice equipment needs in the greater Kansas City area.

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September 2, 2021

Professional Cleaning and Service For Commercial Ice Machines

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Keeping your commercial ice machines professionally serviced and cleaned will most certainly extend the life of the equipment and ensure that they produce quality, clean ice. In the greater Kansas City area, Capital Equipment helps businesses big and small do just that. With technicians that are factory trained, licensed, and insured t work on ice machine manufacturers like Follet, Ice-O-Matic, Hoshizaki, Manitowoc, Kold-Draft, Scotsman, and Ice Maid, we have Kansas City covered with responsive service, repair, maintenance, cleaning service when you need it so that business owners can focus on running their business not whether or not their ice equipment is running.

Commercial Ice Machine Service, Cleaning, and Repair in Kansas City, St Joseph, and Overland Park

We know every square inch of ice machines where gunk can easily hide so that when you hire Capital Equipment to clean or sanitize your ice equipment, you can rest assure that it is done right and, more importantly, thoroughly. Our service and repair technicians can help with everything from troubleshooting long harvest cycles, addressing and clearing error codes to changing out water filters, deep cleaning/sanitizing ice bins, and ensuring that water lines are clear of debris. With most of the Kansas City area and Midwest having hard water, it’s important to ensure that commercial ice machines are cleaned and serviced regularly as calcium, and other mineral buildups can hinder quality ice production. Capital Equipment can help your business determine how and when to service your ice equipment regularly.

commercial-ice-machine-cleaning-service-repair-Kansas-City — Regularly cleaning and sanitizing your commercial ice machines are an easy and obvious way to keep quality ice in your bins.

We’ve worked with hundreds of businesses and organizations in the greater Kansas City area and even some outlying communities like St Joseph, Lawrence, Leavenworth, and Lansing, but we never cut corners on delivering the highest quality customer service because we know that quality ice and ice machines are important. We understand that different parts of the Kansas City metro area are under varying guidelines pertaining to COVID-19. We know and understand each area’s mandates and abide by them for the safety of our staff and the businesses we work with. For professional commercial ice machine cleaning, service, and/or repairs in the greater Kansas City area, call Capital Equipment at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all your commercial ice machine and ice equipment needs in the greater Kansas City area.

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August 4, 2021

Need Ice Machine Repair Or Service in Kansas City?

Summer is hard on ice machines especially when the temperatures get hot, the humidity is downright oppressive, and people get thirsty. At Captial Equipment, our technicians are all over the Kansas City metro area making sure that our customers’ ice machine bins are full of quality, clean ice for when they need it most not just in the summertime but all year long. Unlike the big national ice equipment sales and service companies, we make sure that we are ready, able, and most importantly available because in most cases, ice machines don’t give any warning when they give out, they simply quit making ice which puts business owners in a bit of a bind.

Commercial Ice Machine Service, Repair, and Maintenance in Kansas City, Leavenworth, and Lawrence, KS

Capital Equipment’s service and repair technicians understand that ice often gets taken for granted until there is none which can be a huge problem for bars, restaurants, warehouses, hotels, offices, or any business for that matter which is why we make sure that when we working on our customers’ ice equipment, they are proactively looking for any other potential problems that could put a strain on the ice machines and address them. We refuse to cut corners on replacement parts for the ice machines and equipment we service and repair because we know that anything less than OEM parts is essentially the weakest link in any machine and simply won’t last. While most ice machine repair and service companies strive to have as many visits as possible to their customers so that they can charge more, Capital Equipment makes sure that when our technicians are at your business, your ice equipment gets fixed right the first time. We are upfront and honest about what we see that could be problematic in the future and give solid pricing to make sure it’s fixed before we leave. In other words, there are no surprises like you typically get with the big commercial ice machine dealers.

When cleaning and sanitizing commercial ice machines, our technicians understand that attention to detail is crucial as many businesses in the food industry know that the health department does not allow any room for errors and we make sure our customers’ ice equipment is in line with local health guidelines. There is no cookie-cutter approach to commercial ice machine service, repair, and maintenance which is why Capital Equipment customizes our services to each and every customer we have. If you need routine service, maintenance, cleaning, or repairs for your commercial ice equipment in the greater Kansas City area, call us at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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May 28, 2021

Your Summer Ice Specialists In Kansas City

Summer and cold drinks go hand in hand (no pun intended) but heat and humidity can be tough on commercial ice machines especially when they aren’t professionally installed or the manufacturer of the equipment is sub-par. Ambient air temperatures are something that we at Capital Equipment always have to consider when we deliver and install ice machines and ice equipment for our customers because high temperatures (like we see in the summer months in the Kansas City area) can greatly affect the quality of ice and not to mention put unnecessary stress on your ice machine(s).

Commercial Ice Machine Service, Sales, and Rentals in Kansas City, St Joseph, and Lawrence

Proper airflow near water lines is essential to keeping the commercial ice machines producing ice at an optimal rate. If there is other equipment that puts off heat or the room temperature is above 70 degrees, it could impact not only the time it takes to make ice but also the quality. When Capital Equipment installs ice machines for our customers, we look at every environmental factor to ensure that airflow and air temperatures won’t hinder the equipment’s ice-making abilities. We make sure that the water filters we install are also placed where they won’t be heated up by other equipment giving off heat or the ice machines we are installing.

Speaking of water filters, making sure that our technicians install the correct size and brand of filter for your brand of machine is something we never cut corners on. We keep an eye out throughout the metro area for any boil orders and let our customers know that they need to change them out to ensure that clean water is entering their ice machines and quality ice is in their bins. Just like every summer in Kansas City, ice will be in high demand and with the heat and humidity we’re sure to see, it can hard on your commercial ice machine(s). Call Capital Equipment at (913) 683-8972 and let one of our factory-trained technicians make sure your ice equipment is ready for summer or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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February 17, 2021

Manitowoc Ice Machine Error Codes

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Manitowoc is one of the most trusted, durable and reliable commercial ice machine brands in the world but ice equipment can be temperamental. With Manitowoc products, error codes are just part of the life cycle of the machine but luckily in the Kansas City area, Capital Equipment has factory trained technicians that can get your ice machines running smooth again.

Commercial Ice Machines Service, Repair and Error Codes in Kansas City, Overland Park, and Platte City

While there are a seemingly infinite number of things that can go wrong with any given ice machine as there are so many parts and components required to make ice, Manitowoc uses an error code system to help pin down exactly what is going on and what needs to be done to fix it. Here are some of the error codes you may see from your Manitowoc ice machine:

E01: Long Freeze	Long freeze cycle
E02: Long Harvest	Long harvest cycle
E03: Power Loss	Input power supply is interrupted or lost
E04: Hi Cnd Temp/Wtr Cnd Fault	High condenser temperature on air-cooled/water-cooled unit
E05: HPC Fault	High pressure control opened
E06, E13, E14, E17 & E18	Not in use/spare codes
E07: Starving TXV	Starving evaporator for single TXV or low on charge
E08: TXV Fault	Fault in single- or dual-circuit evaporators
E09: Flood Evap 1	Flooding evaporator fault for single-circuit single evaporator
E10: Flood Evap 2	Flooding evaporator fault for dual-circuit single evaporator
E11: Refig Fault	Refrigeration system fault (air-cooled and water-cooled units only)
E12: Curtain Fault	Curtain switch is open for more than 24 hours
E15: Low Liq Temp	Low ambient control fault when liquid line temperature drops below 60 degrees Fahrenheit for more than a continuous minute during a freeze cycle
E16: Rmt Cnd Temp	Remote condenser fault when liquid line temperature drops below 40 degrees Fahrenheit or exceeds 140 degrees Fahrenheit for more than a continuous minute during a freeze cycle
E19: ITP Fault	Ice probe fault
E20: WTR Fault	Water system fault
E21: T1 Fault	T1 sensor issue
E22: T2 Fault	T2 sensor issue
E23: T3 Fault	T3 sensor issue
E24: T4 Fault	T4 sensor issue
E25: Bin Prb Fault	Bin level probe low sensor fault
E26: Bin Prb Fault	Bin level probe medium sensor fault
E27: Bin Prb Fault	Bin level probe high sensor fault
E28: AUCS	AuCS board is not connected or present
E29: USB COMM	Communication error caused by defective USB drive or no USB drive detected
E30: USB DNLD	Downloading error caused by defective USB drive
E31: Safe Mode	Machine running in safe mode
E32: RS485 COMM	Event log for when there is no communication between the control board and gateway from the device plugged into the RS485 port
E33: KEYBOARD	Keyboard is faulty or not plugged into the control board
E34: DISPLAY	Keyboard is faulty or not plugged into the control board

When you see any of these error codes on your Manitowoc ice machine, it’s best to let a factory trained service technician handle it otherwise you could void the manufacturer’s warranty. Capital Equipment is proud to be a Manitowoc representative for the greater Kansas City area and our technicians are certified and trained by the manufacturer to perform any repair, service or maintenance needed.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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December 29, 2020

Common Questions About Ice Machines

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Not everyone is an ice machine experts and at Capital Equipment, we get it, which is why we put together some of the most common questions we get from our customers about ice and ice equipment.

Commercial Ice Machines in Kansas City, Overland Park, and Shawnee, KS

For years, Capital Equipment has been the greater Kansas City area’s commercial ice machine experts and our goal is and always has been to help educate our customers to make sure that they have the right ice equipment for their businesses.

What are the best commercial ice machines?

There are quite literally hundreds of ice machine manufacturers with new ones popping up each year but the problem is that many of them aren’t built for the long haul and when you have an obscure brand, replacement parts can be hard to come by. At Capital Equipment, we recommend well known and well established commercial ice machine brands that have a proven history of being reliable and for making the highest quality ice. Capital Equipment recommends Hoshizaki, Scotsman, Manitowoc, and Ice-O-Matic ice machines as they have proved to be durable and reliable for years for all types of businesses.

How often should ice machines be cleaned and sanitized?

Many commercial ice machine manufacturers have different recommendations but overall a good rule of thumb would be about every 3 months. However, larger ice machines that see more individuals using them and thousands of pounds of ice produced may need to be cleaned more frequently. Particularly with COVID-19 continuing to spread, cleaning and sanitizing commercial ice machines should be much more frequently especially if a large number of people are coming in contact with the equipment. Also, when a boil order is issued for the city where your business is located it’s generally a good idea to clean and sanitize your commercial ice machines as well as change the water filter.

How often should the water filter be changed on a commercial ice machine?

As stated above, it is highly recommended that water filters be changed immediately if a boil order has been issued in your area but under normal circumstances most commercial ice machine manufacturers recommend every six months but equipment that is in heavily use may require more frequent changeouts. It’s best to make sure that water filters are changed out on a predetermined schedule to ensure quality, clean ice otherwise it may begin to taste funny which is not good for any business.

The commercial ice machine experts at Capital Equipment are always happy to answer any questions you have about which equipment will work best for your business and we can help make sure your current ice machine(s) are running smooth and your ice bins are always full of clean, clear ice. Call us today for all of your commercial and industrial ice machines and ice equipment needs at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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December 3, 2020

KC’s Ice Supply and Ice Machine Experts

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The holidays are here and while this year may be a bit different for businesses in the greater Kansas City area, the need for quality, clean ice will still be in high demand and Capital Equipment will be there to make sure they have it when they need it most.

Local Ice Supply, Delivery and Commercial Ice Machines in Kansas City

For over 12 years, Capital Equipment has been helping local offices, hospitals, hotels, restaurants, and a myriad of other business make sure that they have the right commercial ice machines, ice merchandisers, and bulk bagged ice delivered and we’ll be ready to help this holiday season as well.

Ice Supply and Delivery in Kansas City

The holidays are all about food, drinks, friends and family and keeping food and drinks cold is imperative for restaurants, businesses and even festive events. Capital Equipment can deliver whatever amount of bulk, bagged ice you need this holiday season in the Kansas City area just in time for your office parties, family events or in the event that you just need emergency ice to keep things chilled. Our bagged ice is clean, filtered and most importantly delivered directly to your doorstep when you need it. We also help supply bagged ice to convenience stores, grocery stores, liquor stores, and any business that needs to make sure their ice merchandisers are full for their customers and/or staff during this holiday season or any time of the year for that matter.

Commercial Ice Machine Rental, Service and Repair in Kanas City

Business owners have plenty of things to worry about especially during the holidays and how their commercial ice machines are running shouldn’t be one of them. At Capital Equipment, our factory trained, licensed and insured service technicians make sure that our customers ice bins and full and their ice machines are running smooth as silk so that they can focus on running their business and taking care of their customers and staff. From routine maintenance, repairs and cleaning to upgrading and replacing your current ice machines, Capital Equipment will listen to and understand your business’ needs without the pushy sales tactics the you get with the big commercial ice machine dealers. We proudly offer the the full line of commercial ice machines from the most trusted and reliable names in ice equipment like Hoshizaki, Manitowoc, Scotsman, Ice-O-Matic, and Ice Maid along with factory parts that we keep in stock so that when you need them, we’ll have them ready for you.

At Capital Equipment, we don’t cut corners on the businesses we serve period. From the cleaning, maintenance, and repairs we do to making sure that our customers have the right commercial ice machines in place that will meet and have the capability to exceed their daily ice needs when needed, we add a personal touch to each and every business we work with. Call Capital Equipment at (913) 683-8972 for all of your ice and ice equipment needs in the greater Kansas City area or CLICK HERE FOR OUR ONLINE CONTACT FORM. Happy Holidays from all of us at Capital Equipment!

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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November 20, 2020

Are Your Ice Machines Holiday Ready?

The holidays are quickly approaching and for many businesses it means a surge in traffic, hosting parties and/or events, and the stress of making sure safety is a top priority for both staff and customers with COVID-19 cases continuing to rise in the Kansas City metro. The reality is that COVID-19 isn’t going to stop the holidays but it will most certainly change it in some pretty big ways especially when it comes to staff hygiene and guest relations. Restaurants will still be serving and catering food throughout the holiday season while keeping safety at an elevated level of cleanliness and hygiene will be a top priority and Capital Equipment will be right there with them helping them keep their ice machines clean, running smooth and even delivering bulk ice when needed to them in the greater Kansas City area.

Commercial Ice Machine Sales, Service and Rentals In Kansas City, Overland Park, and Lawrence, KS

With new COVID-19 restrictions in the greater Kansas City area now in place, we understand that many businesses especially restaurants and bars are having a rough time keeping their doors open but have high hopes that a good holiday rush will help and we’ll be there to make sure ice is the one thing business owners don’t have to worry about. Our technicians and representatives are following strict safety guidelines as directed by the CDC and local city mandates which includes wearing masks at all times, practicing social distancing, wearing gloves at all times especially when performing service, cleaning or repair on your commercial ice machines and making sure that we arrive at your business at a time when occupancy levels are low.

Now throughout the holiday season our technicians and consultant are available for:

Ice machine replacement/upgrades – sales, rentals, and/or leasing.
Ice machine repairs – factory trained, insured technicians ready to get your equipment back up and running.
Ice machine cleaning and sanitizing.
Ice machine maintenance – water filter replacement, water line checks, and more.
Local bulk ice delivery in the greater Kansas City area
And anything else business might need as it pertains to commercial ice machines and ice equipment in the greater Kansas City area.

While it may not be a typical holiday season for may businesses in the Kansas City area, they can still rely on Capital Equipment for professional commercial ice machines sales, service, repairs, cleaning and maintenance when they need it. Call us today for all of your ice needs this holiday season or anytime at (913) 683-8972 or CLICK HERE FOR OUR CONTACT FORM.