Common Questions About Ice Machines

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Not everyone is an ice machine experts and at Capital Equipment, we get it, which is why we put together some of the most common questions we get from our customers about ice and ice equipment.

Commercial Ice Machines in Kansas City, Overland Park, and Shawnee, KS

For years, Capital Equipment has been the greater Kansas City area’s commercial ice machine experts and our goal is and always has been to help educate our customers to make sure that they have the right ice equipment for their businesses.

What are the best commercial ice machines?

There are quite literally hundreds of ice machine manufacturers with new ones popping up each year but the problem is that many of them aren’t built for the long haul and when you have an obscure brand, replacement parts can be hard to come by. At Capital Equipment, we recommend well known and well established commercial ice machine brands that have a proven history of being reliable and for making the highest quality ice. Capital Equipment recommends Hoshizaki, Scotsman, Manitowoc, and Ice-O-Matic ice machines as they have proved to be durable and reliable for years for all types of businesses.

How often should ice machines be cleaned and sanitized?

Many commercial ice machine manufacturers have different recommendations but overall a good rule of thumb would be about every 3 months. However, larger ice machines that see more individuals using them and thousands of pounds of ice produced may need to be cleaned more frequently. Particularly with COVID-19 continuing to spread, cleaning and sanitizing commercial ice machines should be much more frequently especially if a large number of people are coming in contact with the equipment. Also, when a boil order is issued for the city where your business is located it’s generally a good idea to clean and sanitize your commercial ice machines as well as change the water filter.

How often should the water filter be changed on a commercial ice machine?

As stated above, it is highly recommended that water filters be changed immediately if a boil order has been issued in your area but under normal circumstances most commercial ice machine manufacturers recommend every six months but equipment that is in heavily use may require more frequent changeouts. It’s best to make sure that water filters are changed out on a predetermined schedule to ensure quality, clean ice otherwise it may begin to taste funny which is not good for any business.

The commercial ice machine experts at Capital Equipment are always happy to answer any questions you have about which equipment will work best for your business and we can help make sure your current ice machine(s) are running smooth and your ice bins are always full of clean, clear ice. Call us today for all of your commercial and industrial ice machines and ice equipment needs at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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December 3, 2020

KC’s Ice Supply and Ice Machine Experts

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The holidays are here and while this year may be a bit different for businesses in the greater Kansas City area, the need for quality, clean ice will still be in high demand and Capital Equipment will be there to make sure they have it when they need it most.

Local Ice Supply, Delivery and Commercial Ice Machines in Kansas City

For over 12 years, Capital Equipment has been helping local offices, hospitals, hotels, restaurants, and a myriad of other business make sure that they have the right commercial ice machines, ice merchandisers, and bulk bagged ice delivered and we’ll be ready to help this holiday season as well.

Ice Supply and Delivery in Kansas City

The holidays are all about food, drinks, friends and family and keeping food and drinks cold is imperative for restaurants, businesses and even festive events. Capital Equipment can deliver whatever amount of bulk, bagged ice you need this holiday season in the Kansas City area just in time for your office parties, family events or in the event that you just need emergency ice to keep things chilled. Our bagged ice is clean, filtered and most importantly delivered directly to your doorstep when you need it. We also help supply bagged ice to convenience stores, grocery stores, liquor stores, and any business that needs to make sure their ice merchandisers are full for their customers and/or staff during this holiday season or any time of the year for that matter.

Commercial Ice Machine Rental, Service and Repair in Kanas City

Business owners have plenty of things to worry about especially during the holidays and how their commercial ice machines are running shouldn’t be one of them. At Capital Equipment, our factory trained, licensed and insured service technicians make sure that our customers ice bins and full and their ice machines are running smooth as silk so that they can focus on running their business and taking care of their customers and staff. From routine maintenance, repairs and cleaning to upgrading and replacing your current ice machines, Capital Equipment will listen to and understand your business’ needs without the pushy sales tactics the you get with the big commercial ice machine dealers. We proudly offer the the full line of commercial ice machines from the most trusted and reliable names in ice equipment like Hoshizaki, Manitowoc, Scotsman, Ice-O-Matic, and Ice Maid along with factory parts that we keep in stock so that when you need them, we’ll have them ready for you.

At Capital Equipment, we don’t cut corners on the businesses we serve period. From the cleaning, maintenance, and repairs we do to making sure that our customers have the right commercial ice machines in place that will meet and have the capability to exceed their daily ice needs when needed, we add a personal touch to each and every business we work with. Call Capital Equipment at (913) 683-8972 for all of your ice and ice equipment needs in the greater Kansas City area or CLICK HERE FOR OUR ONLINE CONTACT FORM. Happy Holidays from all of us at Capital Equipment!

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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November 20, 2020

Are Your Ice Machines Holiday Ready?

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The holidays are quickly approaching and for many businesses it means a surge in traffic, hosting parties and/or events, and the stress of making sure safety is a top priority for both staff and customers with COVID-19 cases continuing to rise in the Kansas City metro. The reality is that COVID-19 isn’t going to stop the holidays but it will most certainly change it in some pretty big ways especially when it comes to staff hygiene and guest relations. Restaurants will still be serving and catering food throughout the holiday season while keeping safety at an elevated level of cleanliness and hygiene will be a top priority and Capital Equipment will be right there with them helping them keep their ice machines clean, running smooth and even delivering bulk ice when needed to them in the greater Kansas City area.

Commercial Ice Machine Sales, Service and Rentals In Kansas City, Overland Park, and Lawrence, KS

With new COVID-19 restrictions in the greater Kansas City area now in place, we understand that many businesses especially restaurants and bars are having a rough time keeping their doors open but have high hopes that a good holiday rush will help and we’ll be there to make sure ice is the one thing business owners don’t have to worry about. Our technicians and representatives are following strict safety guidelines as directed by the CDC and local city mandates which includes wearing masks at all times, practicing social distancing, wearing gloves at all times especially when performing service, cleaning or repair on your commercial ice machines and making sure that we arrive at your business at a time when occupancy levels are low.

Now throughout the holiday season our technicians and consultant are available for:

Ice machine replacement/upgrades – sales, rentals, and/or leasing.
Ice machine repairs – factory trained, insured technicians ready to get your equipment back up and running.
Ice machine cleaning and sanitizing.
Ice machine maintenance – water filter replacement, water line checks, and more.
Local bulk ice delivery in the greater Kansas City area
And anything else business might need as it pertains to commercial ice machines and ice equipment in the greater Kansas City area.

While it may not be a typical holiday season for may businesses in the Kansas City area, they can still rely on Capital Equipment for professional commercial ice machines sales, service, repairs, cleaning and maintenance when they need it. Call us today for all of your ice needs this holiday season or anytime at (913) 683-8972 or CLICK HERE FOR OUR CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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November 3, 2020

Ice Machine Sales, Service, and Rentals

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The need for quality ice is at the forefront of many businesses in the Kansas City area and business owners have trusted Capital Equipment for over 12 years to provide professional and experts sales, service, rentals of the top names in commercial ice machines and ice equipment. Locally owned, operated, licensed, and fully insured, Capital Equipment is Kansas City most trusted source for all of your ice and ice equipment needs with factory trained technicians and commercial ice machine experts that make sure that your business’s ice needs are fully met with the personalized touch you won’t get with the big equipment dealers.

Commercial Ice Machine Sales, Service, and Rentals in Kansas City, Overland Park, and St Joseph

In recent years, we’ve seen an increase in companies that specialize in refrigeration trying to get in on the commercial ice machine business and while that may appear to make sense they are actually a pretty big risk for your business. Between not being factory trained by the commercial ice machine manufacturers, not being fully licensed and insured or a toxic combination of both, your business could be on the hook for any mistakes made by an amateur commercial ice equipment service company that doesn’t know what they are doing. You don’t to worry about any of that with Capital Equipment because we work directly with the most trusted and reliable commercial ice equipment brands in the world like Manitowoc, Hoshizaki, Ice-O-Matic, Scotsman, and Ice Maid which means we know these machines inside and out. We keep hundreds of parts for all models of commercial ice machines in stock so that if something should go wrong and repairs are needed, we can get your ice equipment up and running in no time minimizing downtime and getting ice back in your bins quickly and professionally.

Our representatives work one on one with your business to make sure you know all of your options if you are adding, replacing or upgrading ice machines and we make sure that you know the bottom line cost to rent, buy or lease the equipment. Whether need service and repairs on your current ice machines or it’s time to add new ones for your business, Capital Equipment will be there for our customers every step of the way with expert technicians and ice equipment consultants that will listen to and understand your ice needs. Call Kansas City’s locally owned and operated commercial ice equipment company at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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September 23, 2020September 29, 2020

Parts and Service For Ice Machines

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One of the biggest components of our business at Capital Equipment is having the right parts on hand for our customers’ ice machines and being ready and able to provide service at a moments notice. Because we rent, lease, and have sold hundreds of commercial ice machines in and around the greater Kansas City area, it can prove to be a quite a trip around the metro but we get it done everyday without fail.

Commercial Ice Machine Parts, Service, and Sales in Kansas City

Parts for commercial ice machines are never a problem because at Capital Equipment we proactively keep them in stock for the ice equipment we lease, rent and service so that our customers never have to wait or have their ice machine(s) down while we wait for parts to arrive. We use OEM (Original Equipment Manufacturer) parts so that we know that the parts we install on our customers’ commercial ice machines are durable and of the highest quality. Many commercial ice equipment dealers opt to use aftermarket parts to save money which isn’t the right thing to do and why Capital Equipment simply doesn’t do it. In other words, we never cut corners on the parts we supply.

We regularly stock and install common and critical parts for brand name commercial ice machines including:

Water filters
Pumps
Thermostats
Baffles
Ice bins
Water inlets
Compressors
Fan motors
Ice bin door gaskets
Air filters
Ice bin doors
Drain caps
Louvers
Ice bin gaskets
Capacitors
Hoses
Water lines
Control boards
Solenoid valves
Float switches
Drain boards
Fuses
Compressor relays
Cube guides
and many more parts for commercial ice machines and ice equipment

Making sure that our service technicians can respond quickly and efficiently to our customers when their ice machines are down or in need of repair is imperative to delivering the exceptional customer service we have to come to be known for in the Kansas City area. If your commercial ice machines or ice equipment are in need of parts, service and/or repairs call the pros at Capital Equipment at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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September 11, 2020

Need To Upgrade Your Ice Machine(s)?

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Like most commercial equipment, ice machines are an absolute essential for many businesses but since, in most cases, they run 24/7, they can wear out quick if not properly maintained and Capital Equipment is there when you need to upgrade or replace your ice equipment.

Commercial Ice Machines Sales, Leasing and Rentals in Kansas City, Overland Park, and Shawnee

Whether you need a new ice machine and water dispenser combo for your office or you need commercial ice machine for hundreds of employees in a warehouse of office building, Capital Equipment can help with access to the entire line of ice maker models from the most reputable names in ice equipment like Hoshizaki, Ice-O-Matic, Manitowoc, and Scotsman. Unlike the big ice equipment dealers in the Kansas City area that send out pushy salesmen that care more about their commission than helping out the businesses they partner with, Capital Equipment sends non-commissioned consultants to make sure that we deliver an ice machine that will meet and be able to adjust to your needs as your business changes. We are licensed and insured so that in the event that something should go wrong during the installation of your commercial ice machine(s), which is rare, you can rest assured that everything will be taken care of. We sell ice machines outright but most of our customers choose to lease or rent their equipment from us because it is a) more affordable for businesses on a budget and b) in the case of our rental program, all service, maintenance, and cleaning is included in one monthly fee.

Many of the larger, national commercial ice equipment dealers have astronomically higher overhead than Capital Equipment and that means they will nickle and dime their customers for something that should be taken care of in a lease or rental agreement like changing water filter yet it costs businesses more money when they partner with them. With Capital Equipment, there are no games, gimmicks, or surprises when you work with us to replace or upgrade your commercial ice equipment. We are upfront and honest regarding pricing on the ice machines we provide as well as the costs for service, repairs, maintenance and cleaning. At Capital Equipment, we pride ourselves on being locally owned and operated by ice equipment professionals that go above and beyond with every service we provide. If you think it might to time to replace and commercial ice machines for your business in the greater Kansas City area, give us a call at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM and we will contact you soon.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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September 3, 2020

Ice Machine Service, Cleaning, and Repair

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Ice machines are truly a modern marvel and it’s easy to take them for granted until they all of a sudden don’t work. At Capital Equipment, we help hundreds of businesses in and around the greater Kansas City area have quality, reliable commercial ice machines for their customers and staff and making sure their ice equipment is always running smooth is a big part of our business.

Commercial Ice Machine Cleaning, Service, and Repair in Kansas City, Overland Park and St Joseph

There are hundreds of parts and components that make up an ice machine and when they aren’t properly maintenanced and/or serviced, things can get bad really quick. From putting unnecessary strain on essential components to having unclean or dirty ice, making sure your commercial ice machine(s) are being looked after by an experienced, professional technician will inevitably save your equipment from any downtime but it can also save your business money by avoiding costly ice machine repairs or worse replacement.

Some of the most common issues we see with commercial ice machines are:

The ice machines isn’t making ice at all
The ice machine isn’t making enough ice
The ice machine won’t dispense ice
The ice machine is leaking
The water is freezing before it reaches the ice mold
The ice machine is dispensing dirty and/or foul smelling ice
The ice machine is displaying an error code or making odd noises

Capital Equipment also provides routine maintenance services for commercial ice machines like:

Clean air filters on air cooled ice machines
Sanitize ice machine water systems
Change water filters
Check and replace faulty water valves
Clean and sanitize ice bins
And overall inspection of the ice equipment

At Capital Equipment, our sole purpose is provide quality, reliable commercial ice machines and ice equipment to Kansas City business and to help them make sure they making clean, delicious ice. If your business needs to add, upgrade or repair a commercial ice machine call us today at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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August 19, 2020

Need An Ice Machine For Your Business?

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Businesses and offices are slowly and cautiously beginning to open back up across the greater Kansas City area and many of them will need help cleaning, sanitizing or even replacing their ice machines as, in most cases, they’ve likely been shut down for quite a while. At Capital Equipment, we understand how important it is for businesses to have access to safe and clean ice which is why we partner with businesses in and around the greater Kansas City area to help with all of their commercial ice needs.

Commercial Ice Machines Sales, Rental and Leasing in Kansas City, Overland Park and Lenexa

We consult with business owners and office managers to learn about how many employees they have, how much ice they will likely use daily, where the commercial ice machine will be installed and whether they want to buy, lease, or rent the commercial ice equipment. We never send pushy salespeople that treat you like a number but instead we provide a personal touch by making sure we provide commercial ice machine solutions that work for you and your business. Our service technicians are manufacturer trained so that they know the commercial ice machines we provide inside and out which means you will never have empty ice bins.

We can provide routine maintenance for your commercial ice machine(s) including changing water filters periodically, cleaning and sanitizing bins, equipment repairs, and overall inspection of your ice machines to make sure that you won’t have any surprise break downs. We offer only the most trusted and reliable names in commercial ice machines from brands like Manitowoc, Ice-O-Matic-Scotsman, and Hoshizaki that are the top rated in the world for making quality ice. At Capital Equipment, we pride ourselves on going above and beyond for our customers in the greater Kansas City area for all of their commercial ice equipment and ice needs. Call Kansas City’s locally owned and operated commercial ice machine experts at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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August 5, 2020

Tired Of The Big Ice Machine Dealers?

Each week at Capital Equipment, we get phone calls and emails from businesses in Overland Park, St Joseph, Lawrence and the Kansas City metro that are sick and tired of the big commercial ice machine companies’ poor customer service and ridiculously high prices for sales, rentals, and service. This isn’t anything new to us because we have in fact been getting the same type of calls from disgruntled business owners for years about the pricey ice equipment dealers that seem to always want to nickle and dime their customers to the point at which they just can’t stand dealing with them anymore.

Commercial Ice Machine Sales, Installation and Service in Kansas City, St Joseph, and Lawrence

At Capital Equipment, we’re proud to be Kansas City’s locally owned and operated commercial ice machine dealers with over 13 years in the ice equipment industry and hundreds of satisfied customers, we’re ready to help you with all of your ice needs. Each of the business’ we work with are unique and so too are their ice needs which means cookie cutter plans that the big ice machines dealers tend to offer don’t work. We consult with our customers to determine how much ice they need daily, how much space is available for the ice equipment, and what their budget is so that we can put together a customized plan to fit their needs. We proudly represent the most trusted and reliable commercial ice machine manufacturers in the world like Hoshizaki, Manitowoc, Ice-O-Matic, Scotsman and Ice Maid for ice merchandisers. Our service and repair professionals have been certified by the manufacturers to perform routine maintenance and repairs with the expert precision that our customers demand and expect so that when our technicians come to your business to work on your ice machines, it gets done right the first time.

Our ice machine rental programs are easy and hassle free with one flat monthly rate and no surprise fees for maintenance or changing water filters so you can focus on your business and not worry about your ice equipment and getting charged extra. Plus, you’ll never have a pushy salesperson that treats you like a number visit your business because Capital Equipment’s owner personally visits each and every one of our customers to make sure things are done right every time. You don’t have to settle for the big commercial ice machine dealers’ lack of customer service and overpriced rental fees and service when Capital Equipment customizes our services to your business and your ice needs. Call us today for all of your ice and ice equipment needs for your office, hotel, hospital, warehouse or other type of business in and around the Kansas City area at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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July 29, 2020July 29, 2020

KC’s Commercial Ice Machine Experts

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Ice is an absolute essential for many companies but even more so during the summer months which is why Capital Equipment is busy helping offices, hotels, hospitals, warehouses, and business owners all over the greater Kansas City area with getting the right commercial ice machines and ice equipment that meet their business’ needs. From ice machine sales, leasing, and rentals to making sure our clients’ current ice equipment is cleaned, sanitized and running smooth all summer long, Capital Equipment is Kansas City’s locally owned and operated commercial ice machine experts serving business’ big and small to make sure their staff and/or customers have crystal clear, clean ice when they need it.

Commercial Ice Machine Installation, Sales, Rental and Service in Kansas City, MO

No two businesses are the same and some tend to use much more ice than others which is why the staff at Capital Equipment makes certain that our customers have the right commercial ice machines that will meet and exceed their ice needs. We offer outright sales of commercial ice equipment as well as leasing and rental options that allow for a easy, hassle free ice machine use with no surprise fees like the big commercial equipment companies charge. With our commercial ice machine rental program for example, we will install, clean and maintain your ice equipment during the course of your rental program for one monthly fee which included replacing the water filter(s) which the other ice machine dealers charge extra for.

Our ice machine installers make certain that your equipment is placed where it can produce optimal ice and not be effected by things ambient heat, lack of air flow, and ease of access for your staff and/or customers. We make sure to calibrate your ice equipment to make as much ice as your business needs and our service team is always happy to make adjustments as your business changes. You don’t have to settle for poor customer service and overpriced commercial ice machine sales, rentals and service when Capital Equipment can help your business with all of its ice needs at a lower cost and with a personal touch. Call Capital Equipment today to speak with our commercial ice machine experts at (913) 683-8972 or CLICK HERE TO CONTACT US.