Kansas City’s Local Commercial Ice Machine Professionals

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Thousands of businesses, big and small, in the greater Kansas City area rely on having quality, clean ice for their customers and staff, and Capital Equipment makes sure they always have it. Locally owned, licensed, and fully insured, we take pride in providing our customers superior service and competitive pricing on commercial ice machines and ice equipment of all types.

Commercial Ice Machine and Ice Equipment Sales and Service in Kansas City

From bars, restaurants, and school food cafeterias to offices, hotels, warehouses, and event space, Capital Equipment makes sure that we have a solid understanding of our customers’ needs so that our recommendation for specific ice machine models can meet and exceed their daily ice needs. We only offer the most trusted names in commercial ice equipment from manufacturers like Manitowoc, Hoshizaki, Kold-Draft, Follett, Ice-O-Matic, Scotsman, and Ice Maid because we know that quality ice, reliability, and durability matter to our customers. We can install under-counter, countertop, ice/water dispensers, and modular units with ice bins for businesses that use a tremendous amount of ice daily. Our ice machine installers make sure that factors such as proper ventilation, ambient air temperature, access for the equipment to drain, proper water line installation, and ease of access for cleaning, sanitizing, and maintenance so that once you get your new ice equipment, it runs flawlessly. Our service and repair technicians are factory trained and understand that some businesses need to have special scheduling not to disrupt their day, and we are always happy to accommodate them with flexible times and days that don’t disrupt the normal flow of business. We offer commercial ice machine sales, all-inclusive rental programs, and leasing options so that our customers can get the right ice equipment for their business needs and still stay on budget. We’re locally owned and operated at Capital Equipment, and we strive to provide a hometown customer service experience in every aspect of our business. Call us today for all of your commercial ice needs in the greater Kansas City area at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all your commercial ice machine and ice equipment needs in the greater Kansas City area.

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September 2, 2021

Professional Cleaning and Service For Commercial Ice Machines

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Keeping your commercial ice machines professionally serviced and cleaned will most certainly extend the life of the equipment and ensure that they produce quality, clean ice. In the greater Kansas City area, Capital Equipment helps businesses big and small do just that. With technicians that are factory trained, licensed, and insured t work on ice machine manufacturers like Follet, Ice-O-Matic, Hoshizaki, Manitowoc, Kold-Draft, Scotsman, and Ice Maid, we have Kansas City covered with responsive service, repair, maintenance, cleaning service when you need it so that business owners can focus on running their business not whether or not their ice equipment is running.

Commercial Ice Machine Service, Cleaning, and Repair in Kansas City, St Joseph, and Overland Park

clean-and-sanitize-ice-machine-bin-commercial-ice-machines — Ice bins are one of the most important components to keep clean and sanitized as they come in constant contact with human hands and other objects that could contain bacteria and contaminate the ice.

We know every square inch of ice machines where gunk can easily hide so that when you hire Capital Equipment to clean or sanitize your ice equipment, you can rest assure that it is done right and, more importantly, thoroughly. Our service and repair technicians can help with everything from troubleshooting long harvest cycles, addressing and clearing error codes to changing out water filters, deep cleaning/sanitizing ice bins, and ensuring that water lines are clear of debris. With most of the Kansas City area and Midwest having hard water, it’s important to ensure that commercial ice machines are cleaned and serviced regularly as calcium, and other mineral buildups can hinder quality ice production. Capital Equipment can help your business determine how and when to service your ice equipment regularly.

commercial-ice-machine-cleaning-service-repair-Kansas-City — Regularly cleaning and sanitizing your commercial ice machines are an easy and obvious way to keep quality ice in your bins.

We’ve worked with hundreds of businesses and organizations in the greater Kansas City area and even some outlying communities like St Joseph, Lawrence, Leavenworth, and Lansing, but we never cut corners on delivering the highest quality customer service because we know that quality ice and ice machines are important. We understand that different parts of the Kansas City metro area are under varying guidelines pertaining to COVID-19. We know and understand each area’s mandates and abide by them for the safety of our staff and the businesses we work with. For professional commercial ice machine cleaning, service, and/or repairs in the greater Kansas City area, call Capital Equipment at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all your commercial ice machine and ice equipment needs in the greater Kansas City area.

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April 8, 2021

Is Your Hoshizaki Ice Machine Beeping?

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Hoshizaki has long been one of the most trusted and reliable names in commercial ice equipment and at Capital Equipment, we’ve rented, sold, leased and serviced hundreds of their ice machines over the years. Founded in 1947 in Japan and expanding to the United States in 1981, Hoshizaki is built for the busiest kitchens, hospitals, schools, and businesses that rely on always having quality ice in their bins when they need it. But just like any other commercial equipment, ice machines need routine service and maintenance otherwise they end up either not working correctly or not producing ice at all.

Hoshizaki Ice Machine Error Codes, Service, and Repair in Kansas City

With each ice machine manufacturer having their own alert system/error code style, Hoshizaki’s is someone unique in that the error codes can be heard through a series of beeping. The number of error code beeps can help pinpoint the issue so that factory trained technicians like those at Capital Equipment can diagnose and correct the issue(s)

One Beep-high temperature safety warning

As a safety precaution, Hoshizaki ice machines has a built in function that helps protect the equipment from being damaged due to high heat temperatures. This could be caused by ambient air temperature heating the water too high before it enters into the ice machine.

Two Beeps-long harvest cycle

When ice is ejected from the mold, it’s called a harvest cycle and Hoshizaki ice machines monitor that amount of times it takes to harvest. If the machine senses multiple harvest cycles taking 20 minutes or more, you will get this 2 beep alert.

Three Beeps-long freeze cycle

An ice machine’s free cycle begins after the ice molds have bee filled with water. A long freeze cycle alert could mean that the float switch is closed, the compressor is weak, or the water inlet valve is open or leaking.

Four or Five Beeps-circuit issues on mechanical bin sensor

This alert is mostly for older Hoshizaki models that have a mechanical bin control. 4 beeps signal a short circuit and 5 beeps represent an open circuit on the bin control.

Six or Seven Beeps- incorrect voltage supply

Having the correct voltage is crucial to Hoshizaki ice machines to operate correctly. 6 beeps signal that the voltage is too low whereas 7 beeps indicate that the voltage is too high. Either scenario can be due to a wiring problem or a voltage surge.

Eight Beeps-de-energized gear motor relay

8 beeps represent that the gear motor relay is de-energize which can result in the ice machine to shut down the compressor which essentials halts ice production. This can sometimes be fixed by simply turning the ice machine on and off which will manually reset the error code.

Nine Beeps-bin control check

9 beeps signals that the ice bin is nearly full which automatically shuts the ice machine’s ice production down. This error code can be reset by turning the machine on and off again but make sure to empty some of the ice out of of the bin otherwise you will likely get the same error code again.

At Capital Equipment, we’ve seen just about everything that can and will go wrong with commercial ice machines and Hoshizaki models are no exception. If your Hoshizaki machine is giving you error codes in the Kansas City area or you need routine service and maintenance or repairs done call us at (913) 6983-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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February 17, 2021

Manitowoc Ice Machine Error Codes

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Manitowoc is one of the most trusted, durable and reliable commercial ice machine brands in the world but ice equipment can be temperamental. With Manitowoc products, error codes are just part of the life cycle of the machine but luckily in the Kansas City area, Capital Equipment has factory trained technicians that can get your ice machines running smooth again.

Commercial Ice Machines Service, Repair and Error Codes in Kansas City, Overland Park, and Platte City

While there are a seemingly infinite number of things that can go wrong with any given ice machine as there are so many parts and components required to make ice, Manitowoc uses an error code system to help pin down exactly what is going on and what needs to be done to fix it. Here are some of the error codes you may see from your Manitowoc ice machine:

E01: Long Freeze	Long freeze cycle
E02: Long Harvest	Long harvest cycle
E03: Power Loss	Input power supply is interrupted or lost
E04: Hi Cnd Temp/Wtr Cnd Fault	High condenser temperature on air-cooled/water-cooled unit
E05: HPC Fault	High pressure control opened
E06, E13, E14, E17 & E18	Not in use/spare codes
E07: Starving TXV	Starving evaporator for single TXV or low on charge
E08: TXV Fault	Fault in single- or dual-circuit evaporators
E09: Flood Evap 1	Flooding evaporator fault for single-circuit single evaporator
E10: Flood Evap 2	Flooding evaporator fault for dual-circuit single evaporator
E11: Refig Fault	Refrigeration system fault (air-cooled and water-cooled units only)
E12: Curtain Fault	Curtain switch is open for more than 24 hours
E15: Low Liq Temp	Low ambient control fault when liquid line temperature drops below 60 degrees Fahrenheit for more than a continuous minute during a freeze cycle
E16: Rmt Cnd Temp	Remote condenser fault when liquid line temperature drops below 40 degrees Fahrenheit or exceeds 140 degrees Fahrenheit for more than a continuous minute during a freeze cycle
E19: ITP Fault	Ice probe fault
E20: WTR Fault	Water system fault
E21: T1 Fault	T1 sensor issue
E22: T2 Fault	T2 sensor issue
E23: T3 Fault	T3 sensor issue
E24: T4 Fault	T4 sensor issue
E25: Bin Prb Fault	Bin level probe low sensor fault
E26: Bin Prb Fault	Bin level probe medium sensor fault
E27: Bin Prb Fault	Bin level probe high sensor fault
E28: AUCS	AuCS board is not connected or present
E29: USB COMM	Communication error caused by defective USB drive or no USB drive detected
E30: USB DNLD	Downloading error caused by defective USB drive
E31: Safe Mode	Machine running in safe mode
E32: RS485 COMM	Event log for when there is no communication between the control board and gateway from the device plugged into the RS485 port
E33: KEYBOARD	Keyboard is faulty or not plugged into the control board
E34: DISPLAY	Keyboard is faulty or not plugged into the control board

When you see any of these error codes on your Manitowoc ice machine, it’s best to let a factory trained service technician handle it otherwise you could void the manufacturer’s warranty. Capital Equipment is proud to be a Manitowoc representative for the greater Kansas City area and our technicians are certified and trained by the manufacturer to perform any repair, service or maintenance needed.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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December 3, 2020

KC’s Ice Supply and Ice Machine Experts

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The holidays are here and while this year may be a bit different for businesses in the greater Kansas City area, the need for quality, clean ice will still be in high demand and Capital Equipment will be there to make sure they have it when they need it most.

Local Ice Supply, Delivery and Commercial Ice Machines in Kansas City

For over 12 years, Capital Equipment has been helping local offices, hospitals, hotels, restaurants, and a myriad of other business make sure that they have the right commercial ice machines, ice merchandisers, and bulk bagged ice delivered and we’ll be ready to help this holiday season as well.

Ice Supply and Delivery in Kansas City

The holidays are all about food, drinks, friends and family and keeping food and drinks cold is imperative for restaurants, businesses and even festive events. Capital Equipment can deliver whatever amount of bulk, bagged ice you need this holiday season in the Kansas City area just in time for your office parties, family events or in the event that you just need emergency ice to keep things chilled. Our bagged ice is clean, filtered and most importantly delivered directly to your doorstep when you need it. We also help supply bagged ice to convenience stores, grocery stores, liquor stores, and any business that needs to make sure their ice merchandisers are full for their customers and/or staff during this holiday season or any time of the year for that matter.

Commercial Ice Machine Rental, Service and Repair in Kanas City

Business owners have plenty of things to worry about especially during the holidays and how their commercial ice machines are running shouldn’t be one of them. At Capital Equipment, our factory trained, licensed and insured service technicians make sure that our customers ice bins and full and their ice machines are running smooth as silk so that they can focus on running their business and taking care of their customers and staff. From routine maintenance, repairs and cleaning to upgrading and replacing your current ice machines, Capital Equipment will listen to and understand your business’ needs without the pushy sales tactics the you get with the big commercial ice machine dealers. We proudly offer the the full line of commercial ice machines from the most trusted and reliable names in ice equipment like Hoshizaki, Manitowoc, Scotsman, Ice-O-Matic, and Ice Maid along with factory parts that we keep in stock so that when you need them, we’ll have them ready for you.

At Capital Equipment, we don’t cut corners on the businesses we serve period. From the cleaning, maintenance, and repairs we do to making sure that our customers have the right commercial ice machines in place that will meet and have the capability to exceed their daily ice needs when needed, we add a personal touch to each and every business we work with. Call Capital Equipment at (913) 683-8972 for all of your ice and ice equipment needs in the greater Kansas City area or CLICK HERE FOR OUR ONLINE CONTACT FORM. Happy Holidays from all of us at Capital Equipment!

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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July 1, 2020

Keeping Your Commercial Ice Machines Safe

commercial-ice-machine-service-repair-cleaning-Kansas-City — Scale build up isn’t just gross, it’s unsafe. Let Capital Equipment thoroughly clean and sanitize your commercial ice machine in the Kansas City area.

With many businesses slowly reopening again and summer in full swing, ice remains something that many most business absolutely need to operate and in the Kansas City area Capital Equipment makes sure they have the ice and ice equipment they need when they need it most. From helping restaurants keep their ice machines cleaned and sanitized to helping hospitals and health care facilities upgrade their ice equipment to meet the growing needs of their patients and staff, Capital Equipment is doing everything we can to make sure that Kansas City area businesses don’t have to worry about having clean, quality ice because they likely have plenty of other things that need their attention.

Commercial Ice Machine Installation, Service, and Cleaning in Kansas City

Our ice machine technicians and representatives understand the COVID-19 is not going away anytime soon which is why we are taking extra precautions to make sure we keep our customers, their customers, and their staff safe by wearing face masks and gloves when we are in and around your business. We are constantly and continually using hand sanitizer and washing our hands at every opportunity while maintaining responsible social distancing. We make sure that the commercial ice machines we install are thoroughly cleaned and sanitized so that when they begin making ice, it will be completely safe for consumption.

Making ice is a delicate process and with all of the health and safety guidelines in the Kansas City area and both the states of Kansas and Missouri, there are still plenty of things that can go wrong that could not only make poor quality ice but could also break the equipment itself or make the ice unsafe to consume. At Capital Equipment, we clean and install hundreds of commercial ice machines each year and we know them all inside and out and how they work like the back of our hand. That also means that we know how to make sure they are safely cleaned and sanitized and we show the business owners we work with how they can keep the exterior and ice bins clean and safe from contamination or we can simply do it all for them. We rent, lease, sell, repair and service all types of commercial ice machines for all types of businesses in the greater Kansas City area and now more than ever it is important to make sure that your ice equipment is clean and sanitized. If your business needs an ice machine, you need to upgrade your current one, or you need to make sure your ice machine(s) are cleaned and sanitized, call Capital Equipment for all of your ice needs at (913) 683-8972 of CLICK HERE FOR OUR CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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May 27, 2020

Making Sure Your Ice Machines Are Safe

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With businesses slowly opening back up in the Kansas City area and across the country, business owners will need to make sure that their water supply and ice machines are clean and safe for consumption. Capital Equipment can help with expertly trained and certified technicians that can help get your ice machines and business back up and running.

Commercial Ice Machine Service, Repair and Maintenance in Kansas City

If your business has been shut down for some time, the Kansas City Water Department has released some guidelines for reopening and making sure that your water is safe and clean which by extension will pertain to commercial ice machines as well. According to the Kansas City Water Department website (in conjunction with guidance from the CDC (Centers For Disease Control and Prevention), business owners need to clear out trapped water from their lines using the following guidelines:

Make sure all faucets in the building flow to a drain. If there are any water filters, remove or bypass them.
For best results, it is recommended that all aerators and screens are removed from every faucet being flushed.
Using the cold-water handles, turn on all faucets – including kitchen and bathroom sinks, utility and mop sinks, bathtub and shower, etc. – and allow them to run during the entirety of the flushing process.
Start with the lowest floor. If there is a basement, start there.
Move to the next highest floor and turn on all faucets.
Continue until all faucets are turned on in the structure.
At the end of this process, water should be flowing from all the faucets in the building at the same time.
Let the water run until the temperature changes.
Repeat steps 3-5 using the hot-water taps.
Replace any filters and reinstall any aerators and screens that were removed.

These same guidelines are applicable to commercial ice machines as well. While Capital Equipment helped many of our customers drain and clean out their ice equipment prior to shutting down, we know that many businesses ceased operations without much warning likely leaving their ice machines unattended. If that is that case, you’ll need to make sure any water that has been trapped in the water lines feeding the ice machine are cleared and thoroughly cleaned out. Water filters will need to be replaced as they may have become contaminated and rendered ineffective while lying dormant. Ice bins will need to be cleaned and sanitized while making sure items like ice scoops are cleaned as well. Internal components will need to be inspected and replaced if they have become damaged or contaminated.

If your business has been closed down for an any period of time due to the pandemic, you can’t simply flip your commercial ice machine(s) back on and expect to have clean, safe ice. Call Kansas City’s commercial ice machine experts at Capital Equipment at (913) 683-8972 for professional service, repair, cleaning and maintenance or CLICK HERE TO CONTACT US.

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Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

April 29, 2020April 29, 2020

Get Your Ice Machines Ready For Reopening

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With many states ramping up to reopen businesses after weeks of lying dormant, Kansas and Missouri are doing the same in the coming days and Capital Equipment will be busy making sure commercial ice machines are cleaned, running smooth, and ready for staff and customers to return. With many businesses shut down for the last month or more, we’re finding that many of our customers had to shut their ice machines down as well which means that they will need a thorough cleaning and sanitizing treatment before the ice is safe for consumption.

Commercial Ice Machine Service, Cleaning, and Sanitizing in Kansas City and Overland Park

With local health departments more than likely to be our inspecting businesses more than usual, the last thing you need is to have yours shut down due to your ice maker so having professionals like Capital Equipment clean and sanitize your commercial ice machines guarantees that your ice won’t hold your business back from remaining open. Our service team will inspect your entire ice machine making sure that there aren’t any issues that have come up while your equipment has been shut down. The first items that need to be cleaned are the internal components of the ice machine. While many parts and components may not be visible, our services technicians know every nook and cranny of commercial ice equipment so that we can quickly and thoroughly remove, clean, and replace each component that is susceptible to contamination. We make sure that the water supply is clean which means any water lines are inspected and cleaned as well as replacing the water filter to insure clean, clear ice. Of course the ice bin will need to be drained and thoroughly cleaned as well since it is more often than not the area of commercial ice machines that is most likely to harbor dirt, mold, mildew, or other harmful germs that can greatly effect the quality of ice. Also, ice scoops will need to be cleaned and sanitized often as they come in constant contact with human hands and are often overlooked when they should be washed and replaced frequently. Lastly, the exterior of commercial ice machines need to be cleaned often as well. Especially in busy kitchens and break rooms, ice machines (in particular bin doors) are likely to have more human contact than you would think and making sure the outside of the machine is cleaned often can prevent any issues that may find their way into the ice. We only use cleaners and sanitizers that are specific to commercial ice machines and ice equipment.

At Capital Equipment, we know that getting businesses back open is absolutely essential but not having your commercial ice machines professionally cleaned and sanitized before you do so is not only risky, it’s irresponsible. Call us today at (913) 683-8972 to schedule professional cleaning and sanitizing for your commercial ice machines of CLICK HERE TO CONTACT US. Stay safe, KC!

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Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

April 8, 2020

Cleaning Your Commercial Ice Machines

It has never been more important than it is now to make sure your restaurant’s or business’ ice machines are thoroughly cleaned and sanitized. At Capital Equipment, we have worked with hundreds of businesses and organizations in the greater Kansas City area to ensure that their commercial ice machines are not a haven for germs, bacteria, and, in the age of COVID-19, transmittable diseases. Our service technicians are professional and knowledgeable on how to best clean and sanitize most all major brands of commercial ice equipment and now more than ever we understand the importance of social distancing when we are on service calls to help our customers with their ice machines.

Commercial Ice Machine Installation, Cleaning and Service in Kansas City and Overland Park

Ice is considered by the FDA to be a food which means that every business is required to follow specific guidelines set forth to keep it clean and more importantly keep the machines that make it clean and sanitized. If you think about it, most commercial ice machines require either someone to scoop out ice by hand or activate an ice dispenser using one’s hand which is clearly why keeping your ice machines clean is imperative especially now. Capital Equipment effectively and thoroughly cleans out ice bins and the internal components that could potentially harbor mold, mildew, scale buildup and germs or diseases that could be health risk to your staff and customers.

We are service certified with most major commercial ice machine brands which means we understand the manufacturers recommended cleaning processes and practice them accordingly. Our service technicians will clean and inspect water filters, ice bins, condensers, water lines, dispensers (if applicable, evaporators and other parts and components that come in contact with water and the ice. We’re also happy to provide tips to our customers on how to effectively clean the outside of the ice machines as more often than not, they come in contact with hands more than anywhere else on the equipment which can easily contaminate the ice inside. Some signs that you need to have your ice machine are:

Ice machine isn’t making any ice
Ice takes longer to make than usual
Ice has an odor
Ice machine is making incomplete cubes
Soft and/or milky looking ice
The ice machine won’t cycle to harvest mode

At Capital Equipment, we know that this is a very difficult time for many businesses especially in the hospitality and restaurant industry but we want you to know that we are here for all of your commercial ice needs.

Don’t take chances with your commercial ice machine and have Capital Equipment keep your ice equipment clean and sanitized. Call us today and speak directly with one of our commercial ice machine experts at (913) 683-8972 or CLICK HERE TO CONTACT US. Stay safe, KC!

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Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

December 19, 2019

Boil Orders and Ice Machines

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We’ve all likely heard at one point or another about boil orders or boil advisories announced from our local health or water departments. But what exactly are they and what do businesses need to do to make sure their commercial ice machines aren’t making contaminated ice? Well, in simple terms, a boil order is typically issued when something has contaminated (or has potentially contaminated) a water line or water supply which could make anyone who ingests it sick.

Commercial Ice Machine Installation and Services in Kansas City

A boil order could be the result of a water line break or something more serious like a chemical spill or a natural disaster making the water (and anything made with it) unfit for human consumption. For businesses (and even homeowners) that use tap water for their ice maker, a boil order’s contaminated water can easily go overlooked when in reality there are steps that need to be taken before the ice equipment can be used safely again. That goes for commercial ice machines as well which means that if a boil order has been issued in your area and you have an active ice maker, the water filter(s) will need to be removed and replaced immediately before being used again. But it doesn’t end at just changing the water filters on ice machines because, depending on when the boil order was issued, contaminated water may have already been used to make ice or could still be trapped in the water lines.

This means that any ice already in the bin is a potential danger and any water between the filter and the ice machine needs to be cleared before it can be deemed safe for employees and customers. Capital Equipment’s service technicians can professionally clean and sanitize your entire ice machine including the water lines while replacing the filter in the event of a boil order in your area. At Capital Equipment, we help Kansas City area business owners with all of their commercial ice machine and ice equipment needs and water filters and routine cleaning and maintenance are a big part of the services we provide. With over 12 years of experience in the commercial ice equipment industry, our service technicians have pretty much seen it all and know exactly what to do when a boil order effects your area and how to more importantly get your making clean, safe ice. When a boil order does occur in your area or you need any type of service or cleaning for your commercial ice equipment, call Capital Equipment at (913) 683-8972 for professional, knowledgeable ice machine experts that provide a truly personalized service to business owners and businesses.