Kansas City’s Local Commercial Ice Machine Professionals

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Thousands of businesses, big and small, in the greater Kansas City area rely on having quality, clean ice for their customers and staff, and Capital Equipment makes sure they always have it. Locally owned, licensed, and fully insured, we take pride in providing our customers superior service and competitive pricing on commercial ice machines and ice equipment of all types.

Commercial Ice Machine and Ice Equipment Sales and Service in Kansas City

From bars, restaurants, and school food cafeterias to offices, hotels, warehouses, and event space, Capital Equipment makes sure that we have a solid understanding of our customers’ needs so that our recommendation for specific ice machine models can meet and exceed their daily ice needs. We only offer the most trusted names in commercial ice equipment from manufacturers like Manitowoc, Hoshizaki, Kold-Draft, Follett, Ice-O-Matic, Scotsman, and Ice Maid because we know that quality ice, reliability, and durability matter to our customers. We can install under-counter, countertop, ice/water dispensers, and modular units with ice bins for businesses that use a tremendous amount of ice daily. Our ice machine installers make sure that factors such as proper ventilation, ambient air temperature, access for the equipment to drain, proper water line installation, and ease of access for cleaning, sanitizing, and maintenance so that once you get your new ice equipment, it runs flawlessly. Our service and repair technicians are factory trained and understand that some businesses need to have special scheduling not to disrupt their day, and we are always happy to accommodate them with flexible times and days that don’t disrupt the normal flow of business. We offer commercial ice machine sales, all-inclusive rental programs, and leasing options so that our customers can get the right ice equipment for their business needs and still stay on budget. We’re locally owned and operated at Capital Equipment, and we strive to provide a hometown customer service experience in every aspect of our business. Call us today for all of your commercial ice needs in the greater Kansas City area at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all your commercial ice machine and ice equipment needs in the greater Kansas City area.

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September 2, 2021

Professional Cleaning and Service For Commercial Ice Machines

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Keeping your commercial ice machines professionally serviced and cleaned will most certainly extend the life of the equipment and ensure that they produce quality, clean ice. In the greater Kansas City area, Capital Equipment helps businesses big and small do just that. With technicians that are factory trained, licensed, and insured t work on ice machine manufacturers like Follet, Ice-O-Matic, Hoshizaki, Manitowoc, Kold-Draft, Scotsman, and Ice Maid, we have Kansas City covered with responsive service, repair, maintenance, cleaning service when you need it so that business owners can focus on running their business not whether or not their ice equipment is running.

Commercial Ice Machine Service, Cleaning, and Repair in Kansas City, St Joseph, and Overland Park

clean-and-sanitize-ice-machine-bin-commercial-ice-machines — Ice bins are one of the most important components to keep clean and sanitized as they come in constant contact with human hands and other objects that could contain bacteria and contaminate the ice.

We know every square inch of ice machines where gunk can easily hide so that when you hire Capital Equipment to clean or sanitize your ice equipment, you can rest assure that it is done right and, more importantly, thoroughly. Our service and repair technicians can help with everything from troubleshooting long harvest cycles, addressing and clearing error codes to changing out water filters, deep cleaning/sanitizing ice bins, and ensuring that water lines are clear of debris. With most of the Kansas City area and Midwest having hard water, it’s important to ensure that commercial ice machines are cleaned and serviced regularly as calcium, and other mineral buildups can hinder quality ice production. Capital Equipment can help your business determine how and when to service your ice equipment regularly.

commercial-ice-machine-cleaning-service-repair-Kansas-City — Regularly cleaning and sanitizing your commercial ice machines are an easy and obvious way to keep quality ice in your bins.

We’ve worked with hundreds of businesses and organizations in the greater Kansas City area and even some outlying communities like St Joseph, Lawrence, Leavenworth, and Lansing, but we never cut corners on delivering the highest quality customer service because we know that quality ice and ice machines are important. We understand that different parts of the Kansas City metro area are under varying guidelines pertaining to COVID-19. We know and understand each area’s mandates and abide by them for the safety of our staff and the businesses we work with. For professional commercial ice machine cleaning, service, and/or repairs in the greater Kansas City area, call Capital Equipment at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all your commercial ice machine and ice equipment needs in the greater Kansas City area.

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April 8, 2021

Is Your Hoshizaki Ice Machine Beeping?

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Hoshizaki has long been one of the most trusted and reliable names in commercial ice equipment and at Capital Equipment, we’ve rented, sold, leased and serviced hundreds of their ice machines over the years. Founded in 1947 in Japan and expanding to the United States in 1981, Hoshizaki is built for the busiest kitchens, hospitals, schools, and businesses that rely on always having quality ice in their bins when they need it. But just like any other commercial equipment, ice machines need routine service and maintenance otherwise they end up either not working correctly or not producing ice at all.

Hoshizaki Ice Machine Error Codes, Service, and Repair in Kansas City

With each ice machine manufacturer having their own alert system/error code style, Hoshizaki’s is someone unique in that the error codes can be heard through a series of beeping. The number of error code beeps can help pinpoint the issue so that factory trained technicians like those at Capital Equipment can diagnose and correct the issue(s)

One Beep-high temperature safety warning

As a safety precaution, Hoshizaki ice machines has a built in function that helps protect the equipment from being damaged due to high heat temperatures. This could be caused by ambient air temperature heating the water too high before it enters into the ice machine.

Two Beeps-long harvest cycle

When ice is ejected from the mold, it’s called a harvest cycle and Hoshizaki ice machines monitor that amount of times it takes to harvest. If the machine senses multiple harvest cycles taking 20 minutes or more, you will get this 2 beep alert.

Three Beeps-long freeze cycle

An ice machine’s free cycle begins after the ice molds have bee filled with water. A long freeze cycle alert could mean that the float switch is closed, the compressor is weak, or the water inlet valve is open or leaking.

Four or Five Beeps-circuit issues on mechanical bin sensor

This alert is mostly for older Hoshizaki models that have a mechanical bin control. 4 beeps signal a short circuit and 5 beeps represent an open circuit on the bin control.

Six or Seven Beeps- incorrect voltage supply

Having the correct voltage is crucial to Hoshizaki ice machines to operate correctly. 6 beeps signal that the voltage is too low whereas 7 beeps indicate that the voltage is too high. Either scenario can be due to a wiring problem or a voltage surge.

Eight Beeps-de-energized gear motor relay

8 beeps represent that the gear motor relay is de-energize which can result in the ice machine to shut down the compressor which essentials halts ice production. This can sometimes be fixed by simply turning the ice machine on and off which will manually reset the error code.

Nine Beeps-bin control check

9 beeps signals that the ice bin is nearly full which automatically shuts the ice machine’s ice production down. This error code can be reset by turning the machine on and off again but make sure to empty some of the ice out of of the bin otherwise you will likely get the same error code again.

At Capital Equipment, we’ve seen just about everything that can and will go wrong with commercial ice machines and Hoshizaki models are no exception. If your Hoshizaki machine is giving you error codes in the Kansas City area or you need routine service and maintenance or repairs done call us at (913) 6983-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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February 17, 2021

Manitowoc Ice Machine Error Codes

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Manitowoc is one of the most trusted, durable and reliable commercial ice machine brands in the world but ice equipment can be temperamental. With Manitowoc products, error codes are just part of the life cycle of the machine but luckily in the Kansas City area, Capital Equipment has factory trained technicians that can get your ice machines running smooth again.

Commercial Ice Machines Service, Repair and Error Codes in Kansas City, Overland Park, and Platte City

While there are a seemingly infinite number of things that can go wrong with any given ice machine as there are so many parts and components required to make ice, Manitowoc uses an error code system to help pin down exactly what is going on and what needs to be done to fix it. Here are some of the error codes you may see from your Manitowoc ice machine:

E01: Long Freeze	Long freeze cycle
E02: Long Harvest	Long harvest cycle
E03: Power Loss	Input power supply is interrupted or lost
E04: Hi Cnd Temp/Wtr Cnd Fault	High condenser temperature on air-cooled/water-cooled unit
E05: HPC Fault	High pressure control opened
E06, E13, E14, E17 & E18	Not in use/spare codes
E07: Starving TXV	Starving evaporator for single TXV or low on charge
E08: TXV Fault	Fault in single- or dual-circuit evaporators
E09: Flood Evap 1	Flooding evaporator fault for single-circuit single evaporator
E10: Flood Evap 2	Flooding evaporator fault for dual-circuit single evaporator
E11: Refig Fault	Refrigeration system fault (air-cooled and water-cooled units only)
E12: Curtain Fault	Curtain switch is open for more than 24 hours
E15: Low Liq Temp	Low ambient control fault when liquid line temperature drops below 60 degrees Fahrenheit for more than a continuous minute during a freeze cycle
E16: Rmt Cnd Temp	Remote condenser fault when liquid line temperature drops below 40 degrees Fahrenheit or exceeds 140 degrees Fahrenheit for more than a continuous minute during a freeze cycle
E19: ITP Fault	Ice probe fault
E20: WTR Fault	Water system fault
E21: T1 Fault	T1 sensor issue
E22: T2 Fault	T2 sensor issue
E23: T3 Fault	T3 sensor issue
E24: T4 Fault	T4 sensor issue
E25: Bin Prb Fault	Bin level probe low sensor fault
E26: Bin Prb Fault	Bin level probe medium sensor fault
E27: Bin Prb Fault	Bin level probe high sensor fault
E28: AUCS	AuCS board is not connected or present
E29: USB COMM	Communication error caused by defective USB drive or no USB drive detected
E30: USB DNLD	Downloading error caused by defective USB drive
E31: Safe Mode	Machine running in safe mode
E32: RS485 COMM	Event log for when there is no communication between the control board and gateway from the device plugged into the RS485 port
E33: KEYBOARD	Keyboard is faulty or not plugged into the control board
E34: DISPLAY	Keyboard is faulty or not plugged into the control board

When you see any of these error codes on your Manitowoc ice machine, it’s best to let a factory trained service technician handle it otherwise you could void the manufacturer’s warranty. Capital Equipment is proud to be a Manitowoc representative for the greater Kansas City area and our technicians are certified and trained by the manufacturer to perform any repair, service or maintenance needed.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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December 3, 2020

KC’s Ice Supply and Ice Machine Experts

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The holidays are here and while this year may be a bit different for businesses in the greater Kansas City area, the need for quality, clean ice will still be in high demand and Capital Equipment will be there to make sure they have it when they need it most.

Local Ice Supply, Delivery and Commercial Ice Machines in Kansas City

For over 12 years, Capital Equipment has been helping local offices, hospitals, hotels, restaurants, and a myriad of other business make sure that they have the right commercial ice machines, ice merchandisers, and bulk bagged ice delivered and we’ll be ready to help this holiday season as well.

Ice Supply and Delivery in Kansas City

The holidays are all about food, drinks, friends and family and keeping food and drinks cold is imperative for restaurants, businesses and even festive events. Capital Equipment can deliver whatever amount of bulk, bagged ice you need this holiday season in the Kansas City area just in time for your office parties, family events or in the event that you just need emergency ice to keep things chilled. Our bagged ice is clean, filtered and most importantly delivered directly to your doorstep when you need it. We also help supply bagged ice to convenience stores, grocery stores, liquor stores, and any business that needs to make sure their ice merchandisers are full for their customers and/or staff during this holiday season or any time of the year for that matter.

Commercial Ice Machine Rental, Service and Repair in Kanas City

Business owners have plenty of things to worry about especially during the holidays and how their commercial ice machines are running shouldn’t be one of them. At Capital Equipment, our factory trained, licensed and insured service technicians make sure that our customers ice bins and full and their ice machines are running smooth as silk so that they can focus on running their business and taking care of their customers and staff. From routine maintenance, repairs and cleaning to upgrading and replacing your current ice machines, Capital Equipment will listen to and understand your business’ needs without the pushy sales tactics the you get with the big commercial ice machine dealers. We proudly offer the the full line of commercial ice machines from the most trusted and reliable names in ice equipment like Hoshizaki, Manitowoc, Scotsman, Ice-O-Matic, and Ice Maid along with factory parts that we keep in stock so that when you need them, we’ll have them ready for you.

At Capital Equipment, we don’t cut corners on the businesses we serve period. From the cleaning, maintenance, and repairs we do to making sure that our customers have the right commercial ice machines in place that will meet and have the capability to exceed their daily ice needs when needed, we add a personal touch to each and every business we work with. Call Capital Equipment at (913) 683-8972 for all of your ice and ice equipment needs in the greater Kansas City area or CLICK HERE FOR OUR ONLINE CONTACT FORM. Happy Holidays from all of us at Capital Equipment!

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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November 20, 2020

Are Your Ice Machines Holiday Ready?

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The holidays are quickly approaching and for many businesses it means a surge in traffic, hosting parties and/or events, and the stress of making sure safety is a top priority for both staff and customers with COVID-19 cases continuing to rise in the Kansas City metro. The reality is that COVID-19 isn’t going to stop the holidays but it will most certainly change it in some pretty big ways especially when it comes to staff hygiene and guest relations. Restaurants will still be serving and catering food throughout the holiday season while keeping safety at an elevated level of cleanliness and hygiene will be a top priority and Capital Equipment will be right there with them helping them keep their ice machines clean, running smooth and even delivering bulk ice when needed to them in the greater Kansas City area.

Commercial Ice Machine Sales, Service and Rentals In Kansas City, Overland Park, and Lawrence, KS

With new COVID-19 restrictions in the greater Kansas City area now in place, we understand that many businesses especially restaurants and bars are having a rough time keeping their doors open but have high hopes that a good holiday rush will help and we’ll be there to make sure ice is the one thing business owners don’t have to worry about. Our technicians and representatives are following strict safety guidelines as directed by the CDC and local city mandates which includes wearing masks at all times, practicing social distancing, wearing gloves at all times especially when performing service, cleaning or repair on your commercial ice machines and making sure that we arrive at your business at a time when occupancy levels are low.

Now throughout the holiday season our technicians and consultant are available for:

Ice machine replacement/upgrades – sales, rentals, and/or leasing.
Ice machine repairs – factory trained, insured technicians ready to get your equipment back up and running.
Ice machine cleaning and sanitizing.
Ice machine maintenance – water filter replacement, water line checks, and more.
Local bulk ice delivery in the greater Kansas City area
And anything else business might need as it pertains to commercial ice machines and ice equipment in the greater Kansas City area.

While it may not be a typical holiday season for may businesses in the Kansas City area, they can still rely on Capital Equipment for professional commercial ice machines sales, service, repairs, cleaning and maintenance when they need it. Call us today for all of your ice needs this holiday season or anytime at (913) 683-8972 or CLICK HERE FOR OUR CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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September 23, 2020September 29, 2020

Parts and Service For Ice Machines

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One of the biggest components of our business at Capital Equipment is having the right parts on hand for our customers’ ice machines and being ready and able to provide service at a moments notice. Because we rent, lease, and have sold hundreds of commercial ice machines in and around the greater Kansas City area, it can prove to be a quite a trip around the metro but we get it done everyday without fail.

Commercial Ice Machine Parts, Service, and Sales in Kansas City

Parts for commercial ice machines are never a problem because at Capital Equipment we proactively keep them in stock for the ice equipment we lease, rent and service so that our customers never have to wait or have their ice machine(s) down while we wait for parts to arrive. We use OEM (Original Equipment Manufacturer) parts so that we know that the parts we install on our customers’ commercial ice machines are durable and of the highest quality. Many commercial ice equipment dealers opt to use aftermarket parts to save money which isn’t the right thing to do and why Capital Equipment simply doesn’t do it. In other words, we never cut corners on the parts we supply.

We regularly stock and install common and critical parts for brand name commercial ice machines including:

Water filters
Pumps
Thermostats
Baffles
Ice bins
Water inlets
Compressors
Fan motors
Ice bin door gaskets
Air filters
Ice bin doors
Drain caps
Louvers
Ice bin gaskets
Capacitors
Hoses
Water lines
Control boards
Solenoid valves
Float switches
Drain boards
Fuses
Compressor relays
Cube guides
and many more parts for commercial ice machines and ice equipment

Making sure that our service technicians can respond quickly and efficiently to our customers when their ice machines are down or in need of repair is imperative to delivering the exceptional customer service we have to come to be known for in the Kansas City area. If your commercial ice machines or ice equipment are in need of parts, service and/or repairs call the pros at Capital Equipment at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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September 3, 2020

Ice Machine Service, Cleaning, and Repair

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Ice machines are truly a modern marvel and it’s easy to take them for granted until they all of a sudden don’t work. At Capital Equipment, we help hundreds of businesses in and around the greater Kansas City area have quality, reliable commercial ice machines for their customers and staff and making sure their ice equipment is always running smooth is a big part of our business.

Commercial Ice Machine Cleaning, Service, and Repair in Kansas City, Overland Park and St Joseph

There are hundreds of parts and components that make up an ice machine and when they aren’t properly maintenanced and/or serviced, things can get bad really quick. From putting unnecessary strain on essential components to having unclean or dirty ice, making sure your commercial ice machine(s) are being looked after by an experienced, professional technician will inevitably save your equipment from any downtime but it can also save your business money by avoiding costly ice machine repairs or worse replacement.

Some of the most common issues we see with commercial ice machines are:

The ice machines isn’t making ice at all
The ice machine isn’t making enough ice
The ice machine won’t dispense ice
The ice machine is leaking
The water is freezing before it reaches the ice mold
The ice machine is dispensing dirty and/or foul smelling ice
The ice machine is displaying an error code or making odd noises

Capital Equipment also provides routine maintenance services for commercial ice machines like:

Clean air filters on air cooled ice machines
Sanitize ice machine water systems
Change water filters
Check and replace faulty water valves
Clean and sanitize ice bins
And overall inspection of the ice equipment

At Capital Equipment, our sole purpose is provide quality, reliable commercial ice machines and ice equipment to Kansas City business and to help them make sure they making clean, delicious ice. If your business needs to add, upgrade or repair a commercial ice machine call us today at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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July 1, 2020

Keeping Your Commercial Ice Machines Safe

commercial-ice-machine-service-repair-cleaning-Kansas-City — Scale build up isn’t just gross, it’s unsafe. Let Capital Equipment thoroughly clean and sanitize your commercial ice machine in the Kansas City area.

With many businesses slowly reopening again and summer in full swing, ice remains something that many most business absolutely need to operate and in the Kansas City area Capital Equipment makes sure they have the ice and ice equipment they need when they need it most. From helping restaurants keep their ice machines cleaned and sanitized to helping hospitals and health care facilities upgrade their ice equipment to meet the growing needs of their patients and staff, Capital Equipment is doing everything we can to make sure that Kansas City area businesses don’t have to worry about having clean, quality ice because they likely have plenty of other things that need their attention.

Commercial Ice Machine Installation, Service, and Cleaning in Kansas City

Our ice machine technicians and representatives understand the COVID-19 is not going away anytime soon which is why we are taking extra precautions to make sure we keep our customers, their customers, and their staff safe by wearing face masks and gloves when we are in and around your business. We are constantly and continually using hand sanitizer and washing our hands at every opportunity while maintaining responsible social distancing. We make sure that the commercial ice machines we install are thoroughly cleaned and sanitized so that when they begin making ice, it will be completely safe for consumption.

Making ice is a delicate process and with all of the health and safety guidelines in the Kansas City area and both the states of Kansas and Missouri, there are still plenty of things that can go wrong that could not only make poor quality ice but could also break the equipment itself or make the ice unsafe to consume. At Capital Equipment, we clean and install hundreds of commercial ice machines each year and we know them all inside and out and how they work like the back of our hand. That also means that we know how to make sure they are safely cleaned and sanitized and we show the business owners we work with how they can keep the exterior and ice bins clean and safe from contamination or we can simply do it all for them. We rent, lease, sell, repair and service all types of commercial ice machines for all types of businesses in the greater Kansas City area and now more than ever it is important to make sure that your ice equipment is clean and sanitized. If your business needs an ice machine, you need to upgrade your current one, or you need to make sure your ice machine(s) are cleaned and sanitized, call Capital Equipment for all of your ice needs at (913) 683-8972 of CLICK HERE FOR OUR CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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June 17, 2020

Nothing Beats the Heat Like Ice!

We’ve already gotten a taste of summer in the past 2 weeks in Kansas City and there’s still plenty more heat and humidity on the way which means ice will be in high demand. The good news is that Capital Equipment can help with all of your summer ice needs from commercial ice equipment sales, service and rentals to bagged ice supply and delivery along with ice freezers to store it.

Commercial Ice Machine Sales, Rentals, Service and Installation in Kansas City

Whether you are a small business that needs a counter top ice/water combo dispenser or you have hundreds of employees and need a commercial ice machine that will make hundreds of pounds of ice per day, Capital Equipment can help with Kansas City’s ice equipment experts ready help your staff and customers keep cool this summer. Buying ice equipment outright particularly commercial ice machines can get expensive really quick especially for small business. While we at Capital Equipment are happy to sell our customers quality, commercial ice machines outright, we find that a good majority of them choose to rent or lease them from us. With our ice machine rental program, you pay one monthly fee which includes all service, maintenance and repairs during the course of the rental period. There are no surprise fees like charging extra for water filters or routine cleaning unlike most of the other commercial ice machine companies in Kansas City. You will always get an ice machine expert with Capital Equipment that is certified to work on commercial ice equipment but also licensed and fully insured for our customers’ protection.

Our installers are professional and understand all of the factors that could produce less than stellar ice like proper spacing, air flow and making sure that water lines are room temperature and not effected by ambient heat. We listen to our customers needs and make recommendations for specific ice machine models that will easily meet their daily ice needs and help them upgrade as their business grows. At Capital Equipment, we know that ice is not at the top of everyone’s priority list but making sure our customers have quality ice and ice equipment is always at the top of ours. If your business needs bulk ice, commercial ice machines, or service for your current ice equipment, call Capital Equipment for Kansas City’s locally owned an operated ice service. Call us today at (913) 683-8972 or CLICK HERE TO FILL OUT OUR CONTACT FORM.