Your Summer Ice Specialists In Kansas City

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Summer and cold drinks go hand in hand (no pun intended) but heat and humidity can be tough on commercial ice machines especially when they aren’t professionally installed or the manufacturer of the equipment is sub-par. Ambient air temperatures are something that we at Capital Equipment always have to consider when we deliver and install ice machines and ice equipment for our customers because high temperatures (like we see in the summer months in the Kansas City area) can greatly affect the quality of ice and not to mention put unnecessary stress on your ice machine(s).

Commercial Ice Machine Service, Sales, and Rentals in Kansas City, St Joseph, and Lawrence

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Proper airflow near water lines is essential to keeping the commercial ice machines producing ice at an optimal rate. If there is other equipment that puts off heat or the room temperature is above 70 degrees, it could impact not only the time it takes to make ice but also the quality. When Capital Equipment installs ice machines for our customers, we look at every environmental factor to ensure that airflow and air temperatures won’t hinder the equipment’s ice-making abilities. We make sure that the water filters we install are also placed where they won’t be heated up by other equipment giving off heat or the ice machines we are installing.

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Speaking of water filters, making sure that our technicians install the correct size and brand of filter for your brand of machine is something we never cut corners on. We keep an eye out throughout the metro area for any boil orders and let our customers know that they need to change them out to ensure that clean water is entering their ice machines and quality ice is in their bins. Just like every summer in Kansas City, ice will be in high demand and with the heat and humidity we’re sure to see, it can hard on your commercial ice machine(s). Call Capital Equipment at (913) 683-8972 and let one of our factory-trained technicians make sure your ice equipment is ready for summer or CLICK HERE FOR OUR ONLINE CONTACT FORM. 

Call Capital Equipment today at (913) 683-8972  for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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Is Your Hoshizaki Ice Machine Beeping?

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Hoshizaki has long been one of the most trusted and reliable names in commercial ice equipment and at Capital Equipment, we’ve rented, sold, leased and serviced hundreds of their ice machines over the years. Founded in 1947 in Japan and expanding to the United States in 1981, Hoshizaki is built for the busiest kitchens, hospitals, schools, and businesses that rely on always having quality ice in their bins when they need it. But just like any other commercial equipment, ice machines need routine service and maintenance otherwise they end up either not working correctly or not producing ice at all.

Hoshizaki Ice Machine Error Codes, Service, and Repair in Kansas City

With each ice machine manufacturer having their own alert system/error code style, Hoshizaki’s is someone unique in that the error codes can be heard through a series of beeping. The number of error code beeps can help pinpoint the issue so that factory trained technicians like those at Capital Equipment can diagnose and correct the issue(s)

One Beep-high temperature safety warning

As a safety precaution, Hoshizaki ice machines has a built in function that helps protect the equipment from being damaged due to high heat temperatures. This could be caused by ambient air temperature heating the water too high before it enters into the ice machine.

Two Beeps-long harvest cycle

When ice is ejected from the mold, it’s called a harvest cycle and Hoshizaki ice machines monitor that amount of times it takes to harvest. If the machine senses multiple harvest cycles taking 20 minutes or more, you will get this 2 beep alert.

Three Beeps-long freeze cycle

An ice machine’s free cycle begins after the ice molds have bee filled with water. A long freeze cycle alert could mean that the float switch is closed, the compressor is weak, or the water inlet valve is open or leaking.

Four or Five Beeps-circuit issues on mechanical bin sensor

This alert is mostly for older Hoshizaki models that have a mechanical bin control. 4 beeps signal a short circuit and 5 beeps represent an open circuit on the bin control.

Six or Seven Beeps- incorrect voltage supply

Having the correct voltage is crucial to Hoshizaki ice machines to operate correctly. 6 beeps signal that the voltage is too low whereas 7 beeps indicate that the voltage is too high. Either scenario can be due to a wiring problem or a voltage surge.

Eight Beeps-de-energized gear motor relay

8 beeps represent that the gear motor relay is de-energize which can result in the ice machine to shut down the compressor which essentials halts ice production. This can sometimes be fixed by simply turning the ice machine on and off which will manually reset the error code.

Nine Beeps-bin control check

9 beeps signals that the ice bin is nearly full which automatically shuts the ice machine’s ice production down. This error code can be reset by turning the machine on and off again but make sure to empty some of the ice out of of the bin otherwise you will likely get the same error code again.

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At Capital Equipment, we’ve seen just about everything that can and will go wrong with commercial ice machines and Hoshizaki models are no exception. If your Hoshizaki machine is giving you error codes in the Kansas City area or you need routine service and maintenance or repairs done call us at (913) 6983-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM. 

Call Capital Equipment today at (913) 683-8972  for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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Manitowoc Ice Machine Error Codes

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Manitowoc is one of the most trusted, durable and reliable commercial ice machine brands in the world but ice equipment can be temperamental. With Manitowoc products, error codes are just part of the life cycle of the machine but luckily in the Kansas City area, Capital Equipment has factory trained technicians that can get your ice machines running smooth again.

Commercial Ice Machines Service, Repair and Error Codes in Kansas City, Overland Park, and Platte City

While there are a seemingly infinite number of things that can go wrong with any given ice machine as there are so many parts and components required to make ice, Manitowoc uses an error code system to help pin down exactly what is going on and what needs to be done to fix it. Here are some of the error codes you may see from your Manitowoc ice machine:

E01: Long Freeze Long freeze cycle
E02: Long Harvest Long harvest cycle
E03: Power Loss Input power supply is interrupted or lost
E04: Hi Cnd Temp/Wtr Cnd Fault High condenser temperature on air-cooled/water-cooled unit
E05: HPC Fault High pressure control opened
E06, E13, E14, E17 & E18 Not in use/spare codes
E07: Starving TXV Starving evaporator for single TXV or low on charge
E08: TXV Fault Fault in single- or dual-circuit evaporators
E09: Flood Evap 1 Flooding evaporator fault for single-circuit single evaporator
E10: Flood Evap 2 Flooding evaporator fault for dual-circuit single evaporator
E11: Refig Fault Refrigeration system fault (air-cooled and water-cooled units only)
E12: Curtain Fault Curtain switch is open for more than 24 hours
E15: Low Liq Temp Low ambient control fault when liquid line temperature drops below 60 degrees Fahrenheit for more than a continuous minute during a freeze cycle
E16: Rmt Cnd Temp Remote condenser fault when liquid line temperature drops below 40 degrees Fahrenheit or exceeds 140 degrees Fahrenheit for more than a continuous minute during a freeze cycle
E19: ITP Fault Ice probe fault
E20: WTR Fault Water system fault
E21: T1 Fault T1 sensor issue
E22: T2 Fault T2 sensor issue
E23: T3 Fault T3 sensor issue
E24: T4 Fault T4 sensor issue
E25: Bin Prb Fault Bin level probe low sensor fault
E26: Bin Prb Fault Bin level probe medium sensor fault
E27: Bin Prb Fault Bin level probe high sensor fault
E28: AUCS AuCS board is not connected or present
E29: USB COMM Communication error caused by defective USB drive or no USB drive detected
E30: USB DNLD Downloading error caused by defective USB drive
E31: Safe Mode Machine running in safe mode
E32: RS485 COMM Event log for when there is no communication between the control board and gateway from the device plugged into the RS485 port
E33: KEYBOARD Keyboard is faulty or not plugged into the control board
E34: DISPLAY Keyboard is faulty or not plugged into the control board

When you see any of these error codes on your Manitowoc ice machine, it’s best to let a factory trained service technician handle it otherwise you could void the manufacturer’s warranty. Capital Equipment is proud to be a Manitowoc representative for the greater Kansas City area and our technicians are certified and trained by the manufacturer to perform any repair, service or maintenance needed.

Call Capital Equipment today at (913) 683-8972  for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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Industries We Work With

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At Capital Equipment, we work with a variety of industries in and around the greater Kansas City area to make sure that each business no matter how big or small has the right ice machine(s) and/or ice equipment to meet their needs. While ice machines are mostly thought of as being prevalent in places like restaurants, bars, and hotels they are actually just a few of the types of businesses that Capital Equipment works with in the greater Kansas City area.

Commercial Ice Machine Sales, Rental, and Service in Kansas City, Platte City and Atchison, KS

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From modular ice machines capable of making and storing hundreds of pounds of ice per day to countertop, under-counter, and ice/water combo machines, Capital Equipment’s technicians and consultants will make sure that your business has the right type of ice equipment professionally installed to meet and grow with your ice needs. Here are some of the industries we currently work with in the greater Kansas City area:

Ice Machines For The Hospitality Industry

  • Restaurants/Bars
  • Hotels
  • Caterers
  • Event Spaces

Ice Machines For Education/Athletics

  • Schools
  • Universities
  • Cafeterias
  • Stadiums/Arenas

Ice Machines For The Industrial Sector

  • Warehouses
  • Distribution Centers
  • Manufacturing Plants

Ice Machines For The Health Care Industry

  • Hospitals
  • Health Care Offices/Labs
  • Assisted Living Facilities

Ice Machines For Commercial Businesses and Offices

  • Offices
  • Retail/Convenience/Liquor/Grocery Stores

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No matter how big or small your business is or which industry it serves, Capital Equipment provides customized, personal service and expert advice to make that you, your staff, and your customers have clean, clear ice when they need it. Call Capital Equipment at (913) 683-8972 for all of your commercial ice machines needs in and around the greater Kansas City area of CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972  for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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Industrial Ice Machines in Kansas City

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While many offices and businesses are still working remotely or operating with limited staff due to COVID-19, warehouses are open and, in the case of the shipping industry, busier than ever. Warehouse employees are often required to do quite a bit of physical work and making sure they are properly hydrated not only prevents injuries and dehydration but it also keep them productive and healthy. At Capital Equipment, we work with hundreds of businesses in and around the greater Kansas City area to help provide quality commercial ice machines and industrial ice equipment as well making sure they are professionally cleaned, serviced, and maintained which is especially important during the current pandemic.

Industrial and Commercial Ice Machines For Businesses in Kansas City

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Warehouses are more often than not very fast paced environments and no managers have time to worry about whether or not their ice machines are working properly which is exactly what Capital Equipment handles. From the initial consultation to installation and routine maintenance, Capital Equipment’s technicians make sure your ice bins are always full for your staff with ice that is clean and safe. We make sure that ice is always available and your ice machines are being serviced and maintained frequently to ensure quality and ultimately extend the life of the ice equipment itself. Particularly in larger warehouses and businesses where hundreds of pounds of ice are consumed on any given day, our service technicians will make sure to be available and present should anything go wrong no matter what day or what time it is because we know that some of our customers are 24/7 operations. We make sure that water filters are changed often and keep air intake filters clean so that the ice machines run smoother and last longer. We offer a variety of options of acquiring commercial and/or industrial ice machines including rental, outright sales, and leasing which can be advantageous for businesses that already know that their ice equipment will be in heavy use and need to be upgraded and replaced in just a few short years. We only offer the most durable and reliable industrial ice equipment brands like Manitowoc, Ice-O-Matic, Scotsman, and Hoshizaki because they have a reputation for consistently making quality ice and for superior durability even under the most busy and demanding business environments.

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With many small businesses and offices working remotely for the foreseeable future, warehouses simply don’t have that luxury and it’s the business owner’s and manager’s responsibility to make sure their employees have clean, healthy ice available and Capital Equipment makes sure they do in the Kansas City area. Call us today at (913) 683-8972 for all of your commercial and industrial ice machine sales, service, rental, and cleaning needs of CLICK HERE FOR OUR ONLINE CONTACT FORM. 

Call Capital Equipment today at (913) 683-8972  for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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Small Business Saturday 2020

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Capital-Equipment-Commercial-Ice-Machines

Like most small businesses, we started out working for companies that did similar things to what we at Capital Equipment now do. We understood that there would be some pretty steep competition in the commercial ice machine sales, rental, service, and repair industry but we believed that we could do it better than the big guys. As most small businesses know, there is a lot of stress and adjustments that have to be made in order to grow and when you add a crazy year like 2020 into the mix, it can make for some tough times but with our customers support we are able to continue doing what we love into 2021.

Local Commercial Ice Machines Sales, Rental and Service Company in Kansas City

Unlike our larger competitors, we don’t have a fleet of vehicles and an enormous staff to manage and maintain a commercial ice machine business but what we do have is the knowledge, expertise, and training to provide a higher degree of service to our customers making them feel less like a number and more like our partners. Thankfully, we at Capital Equipment have had the tremendous support of other small and even some large businesses and organizations that have continued to choose us for all of their commercial ice machine needs and we truly appreciate it. At the bottom of the emails we send to our customers it simply states: “You had a choice & you chose us. Thank you!” and nothing could be more true.

Thank you for supporting our small business!

Call Capital Equipment today at (913) 683-8972  for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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Ice Machine Service, Cleaning, and Repair

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Ice machines are truly a modern marvel and it’s easy to take them for granted until they all of a sudden don’t work. At Capital Equipment, we help hundreds of businesses in and around the greater Kansas City area have quality, reliable commercial ice machines for their customers and staff and making sure their ice equipment is always running smooth is a big part of our business.

Commercial Ice Machine Cleaning, Service, and Repair in Kansas City, Overland Park and St Joseph

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There are hundreds of parts and components that make up an ice machine and when they aren’t properly maintenanced and/or serviced, things can get bad really quick. From putting unnecessary strain on essential components to having unclean or dirty ice, making sure your commercial ice machine(s) are being looked after by an experienced, professional technician will inevitably save your equipment from any downtime but it can also save your business money by avoiding costly ice machine repairs or worse replacement.

Some of the most common issues we see with commercial ice machines are:

  • The ice machines isn’t making ice at all
  • The ice machine isn’t making enough ice
  • The ice machine won’t dispense ice
  • The ice machine is leaking
  • The water is freezing before it reaches the ice mold
  • The ice machine is dispensing dirty and/or foul smelling ice
  • The ice machine is displaying an error code or making odd noises

Capital Equipment also provides routine maintenance services for commercial ice machines like:

  • Clean air filters on air cooled ice machines
  • Sanitize ice machine water systems
  • Change water filters
  • Check and replace faulty water valves
  • Clean and sanitize ice bins
  • And overall inspection of the ice equipment

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At Capital Equipment, our sole purpose is provide quality, reliable commercial ice machines and ice equipment to Kansas City business and to help them make sure they making clean, delicious ice. If your business needs to add, upgrade or repair a commercial ice machine call us today at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM. 

Call Capital Equipment today at (913) 683-8972  for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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Need An Ice Machine For Your Business?

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Businesses and offices are slowly and cautiously beginning to open back up across the greater Kansas City area and many of them will need help cleaning, sanitizing or even replacing their ice machines as, in most cases, they’ve likely been shut down for quite a while.  At Capital Equipment, we understand how important it is for businesses to have access to safe and clean ice which is why we partner with businesses in and around the greater Kansas City area to help with all of their commercial ice needs.

Commercial Ice Machines Sales, Rental and Leasing in Kansas City, Overland Park and Lenexa

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We consult with business owners and office managers to learn about how many employees they have, how much ice they will likely use daily, where the commercial ice machine will be installed and whether they want to buy, lease, or rent the commercial ice equipment. We never send pushy salespeople that treat you like  a number but instead we provide a personal touch by making sure we provide commercial ice machine solutions that work for you and your business. Our service technicians are manufacturer trained so that they know the commercial ice machines we provide inside and out which means you will never have empty ice bins.

Kansas-City-commercial-ice-machines-makers-equipment-rental-repair-service

We can provide routine maintenance for your commercial ice machine(s) including changing water filters periodically, cleaning and sanitizing bins, equipment repairs, and overall inspection of your ice machines to make sure that you won’t have any surprise break downs. We offer only the most trusted and reliable names in commercial ice machines from brands like Manitowoc, Ice-O-Matic-Scotsman, and Hoshizaki that are the top rated in the world for making quality ice. At Capital Equipment, we pride ourselves on going above and beyond for our customers in the greater Kansas City area for all of their commercial ice equipment and ice needs. Call Kansas City’s locally owned and operated commercial ice machine experts at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM. 

Call Capital Equipment today at (913) 683-8972  for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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Tired Of The Big Ice Machine Dealers?

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Each week at Capital Equipment, we get phone calls and emails from businesses in Overland Park, St Joseph, Lawrence and the Kansas City metro that are sick and tired of the big commercial ice machine companies’ poor customer service and ridiculously high prices for sales, rentals, and service. This isn’t anything new to us because we have in fact been getting the same type of calls from disgruntled business owners for years about the pricey ice equipment dealers that seem to always want to nickle and dime their customers to the point at which they just can’t stand dealing with them anymore.

Commercial Ice Machine Sales, Installation and Service in Kansas City, St Joseph, and Lawrence

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At Capital Equipment, we’re proud to be Kansas City’s locally owned and operated commercial ice machine dealers with over 13 years in the ice equipment industry and hundreds of satisfied customers, we’re ready to help you with all of your ice needs. Each of the business’ we work with are unique and so too are their ice needs which means cookie cutter plans that the big ice machines dealers tend to offer don’t work. We consult with our customers to determine how much ice they need daily, how much space is available for the ice equipment, and what their budget is so that we can put together a customized plan to fit their needs. We proudly represent the most trusted and reliable commercial ice machine manufacturers in the world like Hoshizaki, Manitowoc, Ice-O-Matic, Scotsman and Ice Maid for ice merchandisers. Our service and repair professionals have been certified by the manufacturers to perform routine maintenance and repairs with the expert precision that our customers demand and expect so that when our technicians come to your business to work on your ice machines, it gets done right the first time.

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Our ice machine rental programs are easy and hassle free with one flat monthly rate and no surprise fees for maintenance or changing water filters so you can focus on your business and not worry about your ice equipment and getting charged extra. Plus, you’ll never have a pushy salesperson that treats you like a number visit your business because Capital Equipment’s owner personally visits each and every one of our customers to make sure things are done right every time. You don’t have to settle for the big commercial ice machine dealers’ lack of customer service and overpriced rental fees and service when Capital Equipment customizes our services to your business and your ice needs. Call us today for all of your ice and ice equipment needs for your office, hotel, hospital, warehouse or other type of business in and around the Kansas City area at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972  for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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Keeping Your Commercial Ice Machines Safe

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Scale build up isn’t just gross, it’s unsafe. Let Capital Equipment thoroughly clean and sanitize your commercial ice machine in the Kansas City area.

With many businesses slowly reopening again and summer in full swing, ice remains something that many most business absolutely need to operate and in the Kansas City area Capital Equipment makes sure they have the ice and ice equipment they need when they need it most. From helping restaurants keep their ice machines cleaned and sanitized to helping hospitals and health care facilities upgrade their ice equipment to meet the growing needs of their patients and staff, Capital Equipment is doing everything we can to make sure that Kansas City area businesses don’t have to worry about having clean, quality ice because they likely have plenty of other things that need their attention.

Commercial Ice Machine Installation, Service, and Cleaning in Kansas City

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Regularly cleaning and sanitizing your commercial ice machines are an easy and obvious way keep quality ice in your bins.

Our ice machine technicians and representatives understand the COVID-19 is not going away anytime soon which is why we are taking extra precautions to make sure we keep our customers, their customers, and their staff safe by wearing face masks and gloves when we are in and around your business. We are constantly and continually using hand sanitizer and washing our hands at every opportunity while maintaining responsible social distancing. We make sure that the commercial ice machines we install are thoroughly cleaned and sanitized so that when they begin making ice, it will be completely safe for consumption.

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Ice bins are one of the most important components to keep clean and sanitized as they come in constant contact with human hands and other objects that could contain bacteria and contaminate the ice.

Making ice is a delicate process and with all of the health and safety guidelines in the Kansas City area and both the states of Kansas and Missouri, there are still plenty of things that can go wrong that could not only make poor quality ice but could also break the equipment itself or make the ice unsafe to consume. At Capital Equipment, we clean and install hundreds of commercial ice machines each year and we know them all inside and out and how they work like the back of our hand. That also means that we know how to make sure they are safely cleaned and sanitized and we show the business owners we work with how they can keep the exterior and ice bins clean and safe from contamination or we can simply do it all for them.  We rent, lease, sell, repair and service all types of commercial ice machines for all types of businesses in the greater Kansas City area and now more than ever it is important to make sure that your ice equipment is clean and sanitized. If your business needs an ice machine, you need to upgrade your current one, or you need to make sure your ice machine(s) are cleaned and sanitized, call Capital Equipment for all of your ice needs at (913) 683-8972 of CLICK HERE FOR OUR CONTACT FORM.

Call Capital Equipment today at (913) 683-8972  for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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