Kansas City’s Local Commercial Ice Machine Company

The big commercial ice machine dealers in Kansas City keep getting bigger, and based on what our customers have been telling us, their attention to detail and customer service is increasingly lacking, as one might expect. At Capital Equipment, we’re no strangers to competing against some of the titans in the commercial ice equipment industry, and, to us, it’s often easier to add customers because we truly offer customized services to the businesses and organizations that we partner with.

Commercial Ice Machine Sales, Leasing, and Rental Company in Kansas City

We don’t send out pushy salespeople that have nothing more on their minds than to make a sale and boost their commission. Instead, Capital Equipment’s owner visits each and every new business or organization that is considering partnering with us for their ice needs so that business owners and managers have an actual person and face they can go to when they need service, repairs, or upgrades to their ice machines. We make sure that the ice equipment we recommend will not only meet the business’ or organizations’ daily needs but also have the flexibility for days when ice is in higher demand, as commonly seen in the hot summer months. We are upfront about any service and/or maintenance fees so that there are no surprises or expenses that aren’t fully disclosed before the sale, lease, or rental terms are agreed upon. With outright commercial ice machine sales, we do offer service/maintenance agreements, but they are not included in the equipment cost. With ice machine leasing, the lessee is responsible for cleaning and routine maintenance during the lease term; however, any repairs needed during the lease period are provided by Capital Equipment. Our commercial ice machine rental program is all-inclusive, meaning cleaning, maintenance, and repairs are all covered in one monthly fee, which is advantageous for businesses and organizations that want worry-free ice equipment without having to budget for surprises.

If you’ve been less than impressed with the big multi-state commercial ice equipment companies, then maybe it’s time you looked at Kansas City’s locally owned and operated ice experts at Capital Equipment. Call us today for all of your ice and ice equipment needs at (913) 683-8972, or use the contact form below, and we’ll be in contact with you soon!

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Call Capital Equipment today at (913) 683-8972 for all your commercial ice machine and ice equipment needs in the greater Kansas City area.

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February 15, 2022

Ice Machine Not Working? We Can Help!

There’s nothing more jarring for businesses that rely on providing their staff, patients, guests, or customers ice than to have their commercial ice machine all of a sudden not work correctly or at all. At Capital Equipment, we get phone calls and emails every day from frantic managers and business owners that need help getting their ice equipment back up and running in a flash, and we are more than happy to help them in the greater Kansas City area.

Commercial Ice Machine Sales, Service, and Repair in Kansas City, St Joseph, and Leavenworth

With factory-trained and fully insured service technicians, Capital Equipment can quickly diagnose your commercial ice machines and, more importantly, get them back up and running quickly and efficiently. Whether it’s routine service and maintenance like cleaning, water filter changing, or adding refrigerant, to mechanical repairs and parts replacement, the ice equipment experts at Capital Equipment know ice machines inside and out. We can also install, clean, and unclog water lines which are a common problem with commercial ice machines as you can’t make ice without a reliable water source. Our warehouse is always fully stocked with hundreds of OEM factory-made parts for all types of commercial ice equipment, including parts for brands like Follett, Ice-O-Matic, Scotsman, Hoshizaki, Manitowoc, Ice Maid, and Kold-Draft, all of which we are authorized dealers for.

But most importantly, our service technicians are upfront and honest about the condition of your commercial ice machine. If the repairs don’t financially make sense, we offer a wide variety of options to rent, lease, and buy new equipment without the pushy sales approach that you get with the bigger ice machine dealers. At Capital Equipment, we have the experience, knowledge, and expertise to ensure your ice machines are always running smoothly in the greater Kansas City area. If you need service, maintenance, or repairs for your ice equipment, call us today at (913) 683-8972 or CLICK HERE FOR OUR CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all your commercial ice machine and ice equipment needs in the greater Kansas City area.

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December 15, 2021

Service and Repair For Ice Machines During The Holidays

ice-machine-KC-KCMO-Kansas-City-sales-rentals-St-Joseph

The holiday rush means different things to different people. For example, consumers tend to flock to malls and department stores to find the perfect holiday gift, whereas business owners often hire seasonal workers and extend shifts to keep up with demand.

Service, Repair, and Maintenance For Commercial Ice Machines in Kansas City

Warehouses, particularly those that deal in retail distribution, can sometimes run 24 hours a day during the holidays, which also means that demand for ice increases dramatically compared to the rest of the year. Hotels see an influx of holiday travelers from all corners of the county to see friends and family, which means that hotel ice dispensers will be working overtime and in heavy use. Unfortunately, hospitals and health care facilities are seeing an influx in traffic again this year, and ice is used in various ways to reduce fever, swelling and keep medical staff and patients hydrated.

At Captial Equipment, we understand that ice machines are more often than not an afterthought for businesses until they aren’t working correctly. This is why our service and repair technicians are all over the Kansas City metro this month, ensuring our customers’ ice equipment is the last thing they have to worry about during the holidays. We are fully licensed, insured, and factory-trained to work on all commercial ice machines and ice equipment for routine maintenance, cleaning/sanitizing, mechanical repairs and can assist with upgrades and/or replacement of ice machines. Our warehouse is always stocked with the most common replacement parts so that businesses never have to wait on long shipping times because we understand that for most companies, not having working ice machines during the holidays, or anytime for that matter, is not an option. For service, cleaning, maintenance, and repairs on commercial ice machines and ice equipment in the greater Kansas City area, call Capital Equipment at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all your commercial ice machine and ice equipment needs in the greater Kansas City area.

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July 1, 2021

KC’s Summer Ice Supply and Ice Machine Experts

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It doesn’t take a rocket scientist to know that ice is in high demand during the summer months. But what you may not think about is as the temperatures get hotter, your commercial ice machine has to work harder to produce ice. At Capital Equipment, we not only supply and deliver bagged ice throughout the greater Kansas City area but we’re also the metro’s ice machine and ice equipment experts helping businesses of all sizes meet their ice needs.

Ice Supply and Commercial Ice Machines In Kansas City, Leavenworth, and Lawrence, KS

Summer is a very busy time for us as you might expect as many ice machines simply can’t handle the heat and end up not working properly or not at all. Our factory-trained, fully insured technicians know how to quickly pinpoint and troubleshoot every aspect of nearly every commercial ice machine ever made which means you don’t have to wait for quality, professional service, repair, and/or maintenance, you get it when you need it most. Our warehouse is always stocked with all of the right replacement parts, unlike many commercial ice machine companies that have to order them which means you end up waiting on them. Our customer service is second to none in the metro and we are always upfront, honest and offer the most competitive service rates, rental fees, and sale prices in the Kansa City area for all of the ice machine manufacturers we represent.

We are authorized dealers and factory-trained installers for the top commercial ice equipment brands including Scotsman, Kold-Draft, Hoshizaki, Manitowoc, Ice-O-Matic, Follet, and Ice Maid for businesses needing ice merchandisers. Our goal is and always has been to make having quality, reliable ice machines and ice equipment easy and hassle-free for our customers and their online reviews certainly speak for themselves. If your business needs ice machines, ice dispensers, or ice delivered in the greater Kansas City area, call experts at locally owned and operated Capital Equipment today at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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April 8, 2021

Is Your Hoshizaki Ice Machine Beeping?

Hoshizaki-commercial-ice-machines-Kansas-City

Hoshizaki has long been one of the most trusted and reliable names in commercial ice equipment and at Capital Equipment, we’ve rented, sold, leased and serviced hundreds of their ice machines over the years. Founded in 1947 in Japan and expanding to the United States in 1981, Hoshizaki is built for the busiest kitchens, hospitals, schools, and businesses that rely on always having quality ice in their bins when they need it. But just like any other commercial equipment, ice machines need routine service and maintenance otherwise they end up either not working correctly or not producing ice at all.

Hoshizaki Ice Machine Error Codes, Service, and Repair in Kansas City

With each ice machine manufacturer having their own alert system/error code style, Hoshizaki’s is someone unique in that the error codes can be heard through a series of beeping. The number of error code beeps can help pinpoint the issue so that factory trained technicians like those at Capital Equipment can diagnose and correct the issue(s)

One Beep-high temperature safety warning

As a safety precaution, Hoshizaki ice machines has a built in function that helps protect the equipment from being damaged due to high heat temperatures. This could be caused by ambient air temperature heating the water too high before it enters into the ice machine.

Two Beeps-long harvest cycle

When ice is ejected from the mold, it’s called a harvest cycle and Hoshizaki ice machines monitor that amount of times it takes to harvest. If the machine senses multiple harvest cycles taking 20 minutes or more, you will get this 2 beep alert.

Three Beeps-long freeze cycle

An ice machine’s free cycle begins after the ice molds have bee filled with water. A long freeze cycle alert could mean that the float switch is closed, the compressor is weak, or the water inlet valve is open or leaking.

Four or Five Beeps-circuit issues on mechanical bin sensor

This alert is mostly for older Hoshizaki models that have a mechanical bin control. 4 beeps signal a short circuit and 5 beeps represent an open circuit on the bin control.

Six or Seven Beeps- incorrect voltage supply

Having the correct voltage is crucial to Hoshizaki ice machines to operate correctly. 6 beeps signal that the voltage is too low whereas 7 beeps indicate that the voltage is too high. Either scenario can be due to a wiring problem or a voltage surge.

Eight Beeps-de-energized gear motor relay

8 beeps represent that the gear motor relay is de-energize which can result in the ice machine to shut down the compressor which essentials halts ice production. This can sometimes be fixed by simply turning the ice machine on and off which will manually reset the error code.

Nine Beeps-bin control check

9 beeps signals that the ice bin is nearly full which automatically shuts the ice machine’s ice production down. This error code can be reset by turning the machine on and off again but make sure to empty some of the ice out of of the bin otherwise you will likely get the same error code again.

At Capital Equipment, we’ve seen just about everything that can and will go wrong with commercial ice machines and Hoshizaki models are no exception. If your Hoshizaki machine is giving you error codes in the Kansas City area or you need routine service and maintenance or repairs done call us at (913) 6983-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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February 3, 2021

Industries We Work With

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At Capital Equipment, we work with a variety of industries in and around the greater Kansas City area to make sure that each business no matter how big or small has the right ice machine(s) and/or ice equipment to meet their needs. While ice machines are mostly thought of as being prevalent in places like restaurants, bars, and hotels they are actually just a few of the types of businesses that Capital Equipment works with in the greater Kansas City area.

Commercial Ice Machine Sales, Rental, and Service in Kansas City, Platte City and Atchison, KS

From modular ice machines capable of making and storing hundreds of pounds of ice per day to countertop, under-counter, and ice/water combo machines, Capital Equipment’s technicians and consultants will make sure that your business has the right type of ice equipment professionally installed to meet and grow with your ice needs. Here are some of the industries we currently work with in the greater Kansas City area:

Ice Machines For The Hospitality Industry

Restaurants/Bars
Hotels
Caterers
Event Spaces

Ice Machines For Education/Athletics

Schools
Universities
Cafeterias
Stadiums/Arenas

Ice Machines For The Industrial Sector

Warehouses
Distribution Centers
Manufacturing Plants

Ice Machines For The Health Care Industry

Hospitals
Health Care Offices/Labs
Assisted Living Facilities

Ice Machines For Commercial Businesses and Offices

Offices
Retail/Convenience/Liquor/Grocery Stores

No matter how big or small your business is or which industry it serves, Capital Equipment provides customized, personal service and expert advice to make that you, your staff, and your customers have clean, clear ice when they need it. Call Capital Equipment at (913) 683-8972 for all of your commercial ice machines needs in and around the greater Kansas City area of CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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November 28, 2020

Small Business Saturday 2020

Like most small businesses, we started out working for companies that did similar things to what we at Capital Equipment now do. We understood that there would be some pretty steep competition in the commercial ice machine sales, rental, service, and repair industry but we believed that we could do it better than the big guys. As most small businesses know, there is a lot of stress and adjustments that have to be made in order to grow and when you add a crazy year like 2020 into the mix, it can make for some tough times but with our customers support we are able to continue doing what we love into 2021.

Local Commercial Ice Machines Sales, Rental and Service Company in Kansas City

Unlike our larger competitors, we don’t have a fleet of vehicles and an enormous staff to manage and maintain a commercial ice machine business but what we do have is the knowledge, expertise, and training to provide a higher degree of service to our customers making them feel less like a number and more like our partners. Thankfully, we at Capital Equipment have had the tremendous support of other small and even some large businesses and organizations that have continued to choose us for all of their commercial ice machine needs and we truly appreciate it. At the bottom of the emails we send to our customers it simply states: “You had a choice & you chose us. Thank you!” and nothing could be more true.

Thank you for supporting our small business!

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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July 1, 2020

Keeping Your Commercial Ice Machines Safe

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commercial-ice-machine-service-repair-cleaning-Kansas-City — Scale build up isn’t just gross, it’s unsafe. Let Capital Equipment thoroughly clean and sanitize your commercial ice machine in the Kansas City area.

With many businesses slowly reopening again and summer in full swing, ice remains something that many most business absolutely need to operate and in the Kansas City area Capital Equipment makes sure they have the ice and ice equipment they need when they need it most. From helping restaurants keep their ice machines cleaned and sanitized to helping hospitals and health care facilities upgrade their ice equipment to meet the growing needs of their patients and staff, Capital Equipment is doing everything we can to make sure that Kansas City area businesses don’t have to worry about having clean, quality ice because they likely have plenty of other things that need their attention.

Commercial Ice Machine Installation, Service, and Cleaning in Kansas City

commercial-ice-machine-cleaning-service-repair-Kansas-City — Regularly cleaning and sanitizing your commercial ice machines are an easy and obvious way keep quality ice in your bins.

Our ice machine technicians and representatives understand the COVID-19 is not going away anytime soon which is why we are taking extra precautions to make sure we keep our customers, their customers, and their staff safe by wearing face masks and gloves when we are in and around your business. We are constantly and continually using hand sanitizer and washing our hands at every opportunity while maintaining responsible social distancing. We make sure that the commercial ice machines we install are thoroughly cleaned and sanitized so that when they begin making ice, it will be completely safe for consumption.

Making ice is a delicate process and with all of the health and safety guidelines in the Kansas City area and both the states of Kansas and Missouri, there are still plenty of things that can go wrong that could not only make poor quality ice but could also break the equipment itself or make the ice unsafe to consume. At Capital Equipment, we clean and install hundreds of commercial ice machines each year and we know them all inside and out and how they work like the back of our hand. That also means that we know how to make sure they are safely cleaned and sanitized and we show the business owners we work with how they can keep the exterior and ice bins clean and safe from contamination or we can simply do it all for them. We rent, lease, sell, repair and service all types of commercial ice machines for all types of businesses in the greater Kansas City area and now more than ever it is important to make sure that your ice equipment is clean and sanitized. If your business needs an ice machine, you need to upgrade your current one, or you need to make sure your ice machine(s) are cleaned and sanitized, call Capital Equipment for all of your ice needs at (913) 683-8972 of CLICK HERE FOR OUR CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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June 4, 2020

Summer Heat and Ice Machines

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As the temperatures rise in the summertime, so too does the demand for ice which means your commercial ice machine(s) will be working overtime for the next few months.

Commercial Ice Machine Service and Repair in Kansas City

While there isn’t much you can do about the heat and humidity, there are some things you can do to make sure your ice is still cold and clean and more importantly your ice machines are running as efficient as possible even on the hottest of summer days.

Proper Ice Machine Maintenance:

Nothing will slow your ice machine(s) down like poor or lack of maintenance. Scale build up on evaporators or condensers will slow ice production to an absolute crawl and when combined with the heat of summer, could end up doing serious damage to the machine itself. Making sure that your commercial ice machines get regularly scheduled maintenance and cleaning will certainly help keep your ice bins full even on the hottest of days.

Ambient Room Temperature:

The higher the room temperature, the the harder your ice machine(s) will have to work to produce ice. Particularly in places like a busy restaurant kitchen, warehouses, and non-air conditioned areas, the ambient temperature of a room can heat up the water lines causing commercial ice machines to struggle or in some cases cease to make quality ice. High temperature areas also put an enormous amount of strain on compressors which could lead to costly repairs. Ideally, commercial ice machines should be put in an area that has good airflow if possible so that even if the air around it is warm, it can self cool through the air intake.

Adequate Spacing:

Most all commercial ice machines need adequate space around them to effectively self cool unless of course they are water cooled. Placing an ice machine near another appliance that generates heat will make it much more difficult to cool. Especially in restaurant kitchens where ovens and grills tend to generate an enormous amount of heat, commercial ice machines should be placed as far away from them as possible. Also making sure that the ice machines’ intake vents are cleaned regularly so that airflow is not restricted in any way will help keep ice production up.

If you’ve noticed your ice equipment is struggling this summer (or anytime) call the ice machines experts in Kansas City at Capital Equipment for professional service, repair and maintenance on all commercial ice makers. Call us today at (913) 683-8972 or CLICK HERE TO CONTACT US.

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Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

May 27, 2020

Making Sure Your Ice Machines Are Safe

what-makes-good-ice-Capital-Equipment-Kansas-City

With businesses slowly opening back up in the Kansas City area and across the country, business owners will need to make sure that their water supply and ice machines are clean and safe for consumption. Capital Equipment can help with expertly trained and certified technicians that can help get your ice machines and business back up and running.

Commercial Ice Machine Service, Repair and Maintenance in Kansas City

If your business has been shut down for some time, the Kansas City Water Department has released some guidelines for reopening and making sure that your water is safe and clean which by extension will pertain to commercial ice machines as well. According to the Kansas City Water Department website (in conjunction with guidance from the CDC (Centers For Disease Control and Prevention), business owners need to clear out trapped water from their lines using the following guidelines:

Make sure all faucets in the building flow to a drain. If there are any water filters, remove or bypass them.
For best results, it is recommended that all aerators and screens are removed from every faucet being flushed.
Using the cold-water handles, turn on all faucets – including kitchen and bathroom sinks, utility and mop sinks, bathtub and shower, etc. – and allow them to run during the entirety of the flushing process.
Start with the lowest floor. If there is a basement, start there.
Move to the next highest floor and turn on all faucets.
Continue until all faucets are turned on in the structure.
At the end of this process, water should be flowing from all the faucets in the building at the same time.
Let the water run until the temperature changes.
Repeat steps 3-5 using the hot-water taps.
Replace any filters and reinstall any aerators and screens that were removed.

These same guidelines are applicable to commercial ice machines as well. While Capital Equipment helped many of our customers drain and clean out their ice equipment prior to shutting down, we know that many businesses ceased operations without much warning likely leaving their ice machines unattended. If that is that case, you’ll need to make sure any water that has been trapped in the water lines feeding the ice machine are cleared and thoroughly cleaned out. Water filters will need to be replaced as they may have become contaminated and rendered ineffective while lying dormant. Ice bins will need to be cleaned and sanitized while making sure items like ice scoops are cleaned as well. Internal components will need to be inspected and replaced if they have become damaged or contaminated.

If your business has been closed down for an any period of time due to the pandemic, you can’t simply flip your commercial ice machine(s) back on and expect to have clean, safe ice. Call Kansas City’s commercial ice machine experts at Capital Equipment at (913) 683-8972 for professional service, repair, cleaning and maintenance or CLICK HERE TO CONTACT US.