Local Ice Machine Sales and Service In Kansas City

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At Captial Equipment, our goal is and always has been to provide Kansas City area businesses and organizations with quality, reliable commercial ice machines and ice equipment with a customized, personal approach that is unmatched by our larger competitors. For over 13 years, Captial Equipment has been helping businesses big and small, including offices, restaurants/bars, event spaces, hotels, warehouses, hospitals, health care organizations, convenience stores, grocery stores, liquor stores, and many other industries that need quality ice for their guests and staff.

Commercial Ice Machine Sales and Service in the Kansas City Area

We only offer the most durable and reliable commercial ice machine brands with a proven history of making clean, clear ice in the amounts each business or organization needs. We offer flexible options for our customers to get the equipment that meets and can exceed their ice needs, including outright sales, leasing, and monthly rental options that, regardless of the budget, you can get the ice machines that suit your needs.

We proudly feature the following commercial ice equipment manufacturers:

Kold-Draft
Follett
Hoshizaki
Manitowoc
Ice-O-Matic
Ice Maid
Scotsman
And many quality pre-owned commercial ice machines as well!

Our service technicians are always factory trained and fully insured, which means that when we install or make repairs on your commercial equipment, it gets done right the first time, every time. We make sure that our customers know their options when it comes to making sure their ice equipment is adequately maintained, cleaned, and sanitized while making sure that we schedule these services at times convenient for the business we work with.

When it’s time to add, upgrade, or get professional service for commercial ice machines in the greater Kansas City area, hundreds of businesses have trusted Capital Equipment. Call us today for all of your ice needs at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all your commercial ice machine and ice equipment needs in the greater Kansas City area.

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September 2, 2021

Professional Cleaning and Service For Commercial Ice Machines

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Keeping your commercial ice machines professionally serviced and cleaned will most certainly extend the life of the equipment and ensure that they produce quality, clean ice. In the greater Kansas City area, Capital Equipment helps businesses big and small do just that. With technicians that are factory trained, licensed, and insured t work on ice machine manufacturers like Follet, Ice-O-Matic, Hoshizaki, Manitowoc, Kold-Draft, Scotsman, and Ice Maid, we have Kansas City covered with responsive service, repair, maintenance, cleaning service when you need it so that business owners can focus on running their business not whether or not their ice equipment is running.

Commercial Ice Machine Service, Cleaning, and Repair in Kansas City, St Joseph, and Overland Park

clean-and-sanitize-ice-machine-bin-commercial-ice-machines — Ice bins are one of the most important components to keep clean and sanitized as they come in constant contact with human hands and other objects that could contain bacteria and contaminate the ice.

We know every square inch of ice machines where gunk can easily hide so that when you hire Capital Equipment to clean or sanitize your ice equipment, you can rest assure that it is done right and, more importantly, thoroughly. Our service and repair technicians can help with everything from troubleshooting long harvest cycles, addressing and clearing error codes to changing out water filters, deep cleaning/sanitizing ice bins, and ensuring that water lines are clear of debris. With most of the Kansas City area and Midwest having hard water, it’s important to ensure that commercial ice machines are cleaned and serviced regularly as calcium, and other mineral buildups can hinder quality ice production. Capital Equipment can help your business determine how and when to service your ice equipment regularly.

commercial-ice-machine-cleaning-service-repair-Kansas-City — Regularly cleaning and sanitizing your commercial ice machines are an easy and obvious way to keep quality ice in your bins.

We’ve worked with hundreds of businesses and organizations in the greater Kansas City area and even some outlying communities like St Joseph, Lawrence, Leavenworth, and Lansing, but we never cut corners on delivering the highest quality customer service because we know that quality ice and ice machines are important. We understand that different parts of the Kansas City metro area are under varying guidelines pertaining to COVID-19. We know and understand each area’s mandates and abide by them for the safety of our staff and the businesses we work with. For professional commercial ice machine cleaning, service, and/or repairs in the greater Kansas City area, call Capital Equipment at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all your commercial ice machine and ice equipment needs in the greater Kansas City area.

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July 1, 2021

KC’s Summer Ice Supply and Ice Machine Experts

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It doesn’t take a rocket scientist to know that ice is in high demand during the summer months. But what you may not think about is as the temperatures get hotter, your commercial ice machine has to work harder to produce ice. At Capital Equipment, we not only supply and deliver bagged ice throughout the greater Kansas City area but we’re also the metro’s ice machine and ice equipment experts helping businesses of all sizes meet their ice needs.

Ice Supply and Commercial Ice Machines In Kansas City, Leavenworth, and Lawrence, KS

Summer is a very busy time for us as you might expect as many ice machines simply can’t handle the heat and end up not working properly or not at all. Our factory-trained, fully insured technicians know how to quickly pinpoint and troubleshoot every aspect of nearly every commercial ice machine ever made which means you don’t have to wait for quality, professional service, repair, and/or maintenance, you get it when you need it most. Our warehouse is always stocked with all of the right replacement parts, unlike many commercial ice machine companies that have to order them which means you end up waiting on them. Our customer service is second to none in the metro and we are always upfront, honest and offer the most competitive service rates, rental fees, and sale prices in the Kansa City area for all of the ice machine manufacturers we represent.

We are authorized dealers and factory-trained installers for the top commercial ice equipment brands including Scotsman, Kold-Draft, Hoshizaki, Manitowoc, Ice-O-Matic, Follet, and Ice Maid for businesses needing ice merchandisers. Our goal is and always has been to make having quality, reliable ice machines and ice equipment easy and hassle-free for our customers and their online reviews certainly speak for themselves. If your business needs ice machines, ice dispensers, or ice delivered in the greater Kansas City area, call experts at locally owned and operated Capital Equipment today at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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February 17, 2021

Manitowoc Ice Machine Error Codes

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Manitowoc is one of the most trusted, durable and reliable commercial ice machine brands in the world but ice equipment can be temperamental. With Manitowoc products, error codes are just part of the life cycle of the machine but luckily in the Kansas City area, Capital Equipment has factory trained technicians that can get your ice machines running smooth again.

Commercial Ice Machines Service, Repair and Error Codes in Kansas City, Overland Park, and Platte City

While there are a seemingly infinite number of things that can go wrong with any given ice machine as there are so many parts and components required to make ice, Manitowoc uses an error code system to help pin down exactly what is going on and what needs to be done to fix it. Here are some of the error codes you may see from your Manitowoc ice machine:

E01: Long Freeze	Long freeze cycle
E02: Long Harvest	Long harvest cycle
E03: Power Loss	Input power supply is interrupted or lost
E04: Hi Cnd Temp/Wtr Cnd Fault	High condenser temperature on air-cooled/water-cooled unit
E05: HPC Fault	High pressure control opened
E06, E13, E14, E17 & E18	Not in use/spare codes
E07: Starving TXV	Starving evaporator for single TXV or low on charge
E08: TXV Fault	Fault in single- or dual-circuit evaporators
E09: Flood Evap 1	Flooding evaporator fault for single-circuit single evaporator
E10: Flood Evap 2	Flooding evaporator fault for dual-circuit single evaporator
E11: Refig Fault	Refrigeration system fault (air-cooled and water-cooled units only)
E12: Curtain Fault	Curtain switch is open for more than 24 hours
E15: Low Liq Temp	Low ambient control fault when liquid line temperature drops below 60 degrees Fahrenheit for more than a continuous minute during a freeze cycle
E16: Rmt Cnd Temp	Remote condenser fault when liquid line temperature drops below 40 degrees Fahrenheit or exceeds 140 degrees Fahrenheit for more than a continuous minute during a freeze cycle
E19: ITP Fault	Ice probe fault
E20: WTR Fault	Water system fault
E21: T1 Fault	T1 sensor issue
E22: T2 Fault	T2 sensor issue
E23: T3 Fault	T3 sensor issue
E24: T4 Fault	T4 sensor issue
E25: Bin Prb Fault	Bin level probe low sensor fault
E26: Bin Prb Fault	Bin level probe medium sensor fault
E27: Bin Prb Fault	Bin level probe high sensor fault
E28: AUCS	AuCS board is not connected or present
E29: USB COMM	Communication error caused by defective USB drive or no USB drive detected
E30: USB DNLD	Downloading error caused by defective USB drive
E31: Safe Mode	Machine running in safe mode
E32: RS485 COMM	Event log for when there is no communication between the control board and gateway from the device plugged into the RS485 port
E33: KEYBOARD	Keyboard is faulty or not plugged into the control board
E34: DISPLAY	Keyboard is faulty or not plugged into the control board

When you see any of these error codes on your Manitowoc ice machine, it’s best to let a factory trained service technician handle it otherwise you could void the manufacturer’s warranty. Capital Equipment is proud to be a Manitowoc representative for the greater Kansas City area and our technicians are certified and trained by the manufacturer to perform any repair, service or maintenance needed.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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September 3, 2020

Ice Machine Service, Cleaning, and Repair

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Ice machines are truly a modern marvel and it’s easy to take them for granted until they all of a sudden don’t work. At Capital Equipment, we help hundreds of businesses in and around the greater Kansas City area have quality, reliable commercial ice machines for their customers and staff and making sure their ice equipment is always running smooth is a big part of our business.

Commercial Ice Machine Cleaning, Service, and Repair in Kansas City, Overland Park and St Joseph

There are hundreds of parts and components that make up an ice machine and when they aren’t properly maintenanced and/or serviced, things can get bad really quick. From putting unnecessary strain on essential components to having unclean or dirty ice, making sure your commercial ice machine(s) are being looked after by an experienced, professional technician will inevitably save your equipment from any downtime but it can also save your business money by avoiding costly ice machine repairs or worse replacement.

Some of the most common issues we see with commercial ice machines are:

The ice machines isn’t making ice at all
The ice machine isn’t making enough ice
The ice machine won’t dispense ice
The ice machine is leaking
The water is freezing before it reaches the ice mold
The ice machine is dispensing dirty and/or foul smelling ice
The ice machine is displaying an error code or making odd noises

Capital Equipment also provides routine maintenance services for commercial ice machines like:

Clean air filters on air cooled ice machines
Sanitize ice machine water systems
Change water filters
Check and replace faulty water valves
Clean and sanitize ice bins
And overall inspection of the ice equipment

At Capital Equipment, our sole purpose is provide quality, reliable commercial ice machines and ice equipment to Kansas City business and to help them make sure they making clean, delicious ice. If your business needs to add, upgrade or repair a commercial ice machine call us today at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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May 27, 2020

Making Sure Your Ice Machines Are Safe

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With businesses slowly opening back up in the Kansas City area and across the country, business owners will need to make sure that their water supply and ice machines are clean and safe for consumption. Capital Equipment can help with expertly trained and certified technicians that can help get your ice machines and business back up and running.

Commercial Ice Machine Service, Repair and Maintenance in Kansas City

If your business has been shut down for some time, the Kansas City Water Department has released some guidelines for reopening and making sure that your water is safe and clean which by extension will pertain to commercial ice machines as well. According to the Kansas City Water Department website (in conjunction with guidance from the CDC (Centers For Disease Control and Prevention), business owners need to clear out trapped water from their lines using the following guidelines:

Make sure all faucets in the building flow to a drain. If there are any water filters, remove or bypass them.
For best results, it is recommended that all aerators and screens are removed from every faucet being flushed.
Using the cold-water handles, turn on all faucets – including kitchen and bathroom sinks, utility and mop sinks, bathtub and shower, etc. – and allow them to run during the entirety of the flushing process.
Start with the lowest floor. If there is a basement, start there.
Move to the next highest floor and turn on all faucets.
Continue until all faucets are turned on in the structure.
At the end of this process, water should be flowing from all the faucets in the building at the same time.
Let the water run until the temperature changes.
Repeat steps 3-5 using the hot-water taps.
Replace any filters and reinstall any aerators and screens that were removed.

These same guidelines are applicable to commercial ice machines as well. While Capital Equipment helped many of our customers drain and clean out their ice equipment prior to shutting down, we know that many businesses ceased operations without much warning likely leaving their ice machines unattended. If that is that case, you’ll need to make sure any water that has been trapped in the water lines feeding the ice machine are cleared and thoroughly cleaned out. Water filters will need to be replaced as they may have become contaminated and rendered ineffective while lying dormant. Ice bins will need to be cleaned and sanitized while making sure items like ice scoops are cleaned as well. Internal components will need to be inspected and replaced if they have become damaged or contaminated.

If your business has been closed down for an any period of time due to the pandemic, you can’t simply flip your commercial ice machine(s) back on and expect to have clean, safe ice. Call Kansas City’s commercial ice machine experts at Capital Equipment at (913) 683-8972 for professional service, repair, cleaning and maintenance or CLICK HERE TO CONTACT US.

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Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

April 29, 2020April 29, 2020

Get Your Ice Machines Ready For Reopening

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With many states ramping up to reopen businesses after weeks of lying dormant, Kansas and Missouri are doing the same in the coming days and Capital Equipment will be busy making sure commercial ice machines are cleaned, running smooth, and ready for staff and customers to return. With many businesses shut down for the last month or more, we’re finding that many of our customers had to shut their ice machines down as well which means that they will need a thorough cleaning and sanitizing treatment before the ice is safe for consumption.

Commercial Ice Machine Service, Cleaning, and Sanitizing in Kansas City and Overland Park

With local health departments more than likely to be our inspecting businesses more than usual, the last thing you need is to have yours shut down due to your ice maker so having professionals like Capital Equipment clean and sanitize your commercial ice machines guarantees that your ice won’t hold your business back from remaining open. Our service team will inspect your entire ice machine making sure that there aren’t any issues that have come up while your equipment has been shut down. The first items that need to be cleaned are the internal components of the ice machine. While many parts and components may not be visible, our services technicians know every nook and cranny of commercial ice equipment so that we can quickly and thoroughly remove, clean, and replace each component that is susceptible to contamination. We make sure that the water supply is clean which means any water lines are inspected and cleaned as well as replacing the water filter to insure clean, clear ice. Of course the ice bin will need to be drained and thoroughly cleaned as well since it is more often than not the area of commercial ice machines that is most likely to harbor dirt, mold, mildew, or other harmful germs that can greatly effect the quality of ice. Also, ice scoops will need to be cleaned and sanitized often as they come in constant contact with human hands and are often overlooked when they should be washed and replaced frequently. Lastly, the exterior of commercial ice machines need to be cleaned often as well. Especially in busy kitchens and break rooms, ice machines (in particular bin doors) are likely to have more human contact than you would think and making sure the outside of the machine is cleaned often can prevent any issues that may find their way into the ice. We only use cleaners and sanitizers that are specific to commercial ice machines and ice equipment.

At Capital Equipment, we know that getting businesses back open is absolutely essential but not having your commercial ice machines professionally cleaned and sanitized before you do so is not only risky, it’s irresponsible. Call us today at (913) 683-8972 to schedule professional cleaning and sanitizing for your commercial ice machines of CLICK HERE TO CONTACT US. Stay safe, KC!

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Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

April 8, 2020

Cleaning Your Commercial Ice Machines

It has never been more important than it is now to make sure your restaurant’s or business’ ice machines are thoroughly cleaned and sanitized. At Capital Equipment, we have worked with hundreds of businesses and organizations in the greater Kansas City area to ensure that their commercial ice machines are not a haven for germs, bacteria, and, in the age of COVID-19, transmittable diseases. Our service technicians are professional and knowledgeable on how to best clean and sanitize most all major brands of commercial ice equipment and now more than ever we understand the importance of social distancing when we are on service calls to help our customers with their ice machines.

Commercial Ice Machine Installation, Cleaning and Service in Kansas City and Overland Park

Ice is considered by the FDA to be a food which means that every business is required to follow specific guidelines set forth to keep it clean and more importantly keep the machines that make it clean and sanitized. If you think about it, most commercial ice machines require either someone to scoop out ice by hand or activate an ice dispenser using one’s hand which is clearly why keeping your ice machines clean is imperative especially now. Capital Equipment effectively and thoroughly cleans out ice bins and the internal components that could potentially harbor mold, mildew, scale buildup and germs or diseases that could be health risk to your staff and customers.

We are service certified with most major commercial ice machine brands which means we understand the manufacturers recommended cleaning processes and practice them accordingly. Our service technicians will clean and inspect water filters, ice bins, condensers, water lines, dispensers (if applicable, evaporators and other parts and components that come in contact with water and the ice. We’re also happy to provide tips to our customers on how to effectively clean the outside of the ice machines as more often than not, they come in contact with hands more than anywhere else on the equipment which can easily contaminate the ice inside. Some signs that you need to have your ice machine are:

Ice machine isn’t making any ice
Ice takes longer to make than usual
Ice has an odor
Ice machine is making incomplete cubes
Soft and/or milky looking ice
The ice machine won’t cycle to harvest mode

At Capital Equipment, we know that this is a very difficult time for many businesses especially in the hospitality and restaurant industry but we want you to know that we are here for all of your commercial ice needs.

Don’t take chances with your commercial ice machine and have Capital Equipment keep your ice equipment clean and sanitized. Call us today and speak directly with one of our commercial ice machine experts at (913) 683-8972 or CLICK HERE TO CONTACT US. Stay safe, KC!

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Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

December 19, 2019

Boil Orders and Ice Machines

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We’ve all likely heard at one point or another about boil orders or boil advisories announced from our local health or water departments. But what exactly are they and what do businesses need to do to make sure their commercial ice machines aren’t making contaminated ice? Well, in simple terms, a boil order is typically issued when something has contaminated (or has potentially contaminated) a water line or water supply which could make anyone who ingests it sick.

Commercial Ice Machine Installation and Services in Kansas City

A boil order could be the result of a water line break or something more serious like a chemical spill or a natural disaster making the water (and anything made with it) unfit for human consumption. For businesses (and even homeowners) that use tap water for their ice maker, a boil order’s contaminated water can easily go overlooked when in reality there are steps that need to be taken before the ice equipment can be used safely again. That goes for commercial ice machines as well which means that if a boil order has been issued in your area and you have an active ice maker, the water filter(s) will need to be removed and replaced immediately before being used again. But it doesn’t end at just changing the water filters on ice machines because, depending on when the boil order was issued, contaminated water may have already been used to make ice or could still be trapped in the water lines.

This means that any ice already in the bin is a potential danger and any water between the filter and the ice machine needs to be cleared before it can be deemed safe for employees and customers. Capital Equipment’s service technicians can professionally clean and sanitize your entire ice machine including the water lines while replacing the filter in the event of a boil order in your area. At Capital Equipment, we help Kansas City area business owners with all of their commercial ice machine and ice equipment needs and water filters and routine cleaning and maintenance are a big part of the services we provide. With over 12 years of experience in the commercial ice equipment industry, our service technicians have pretty much seen it all and know exactly what to do when a boil order effects your area and how to more importantly get your making clean, safe ice. When a boil order does occur in your area or you need any type of service or cleaning for your commercial ice equipment, call Capital Equipment at (913) 683-8972 for professional, knowledgeable ice machine experts that provide a truly personalized service to business owners and businesses.

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Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

December 6, 2019

Why Do Ice Machines Need Water Filters?

For areas like the greater Kansas City metro that, for the most part, have hard water, it is imperative to have effective water filters and have them changed regularly to ensure clean, quality ice. Anytime that water tastes funny or has particles, minerals and sediment in it, they will most certainly end up in the ice which effects the look, taste and overall quality but not when you have an effective filter system.

Commercial Ice Machine Service and Water Filter Replacement In Kansas City

At Capital Equipment, we help Kansas City area restaurants, hotels, hospitals, offices and a multitude of businesses with every aspect of commercial ice machines and water filtration is a big part of making sure that ice is clean, clear, and most of all delicious. In simple terms, filters process the water that is being fed into your ice machines removing chlorine, particulates, and other unwanted substances that will leave your ice looking cloudy, dirty and otherwise tasting odd. In other words, ice machine filters remove everything that you don’t want being seen or tasted in ice. Filters also remove scale which is abundant in hard water which happens to be what we have in the greater Kansas City area. Scale can not only effect the quality of ice but can also effect the efficiency and functionality of an ice machines’ internal components which can result in costly repairs or complete equipment replacement in some cases.

replace-water-filter-commercial-ice-machine-Kansas-City — Scale build up not only makes ice look and taste funny but it can also put an enormous amount of stress on your ice machines’s internal parts.

Scale build up doesn’t typically happen overnight which means that getting ahead of it with a water softener and routine filter changes will help you avoid any downtime for you commercial ice machine(s). Each ice machine tends to have a different size water filter which is relative to the size of the machine and obviously the amount ice it produces which is in direct correlation to the amount of water that will be needed to make the ice. In terms how often a water filter will need to be changed on a commercial ice machine, it depends on the model and how much ice is being made but the ice equipment experts at Capital Equipment can help set up routine service intervals to make sure your ice is always flawlessly clear and clean. You’ll likely never hear how great your ice tastes because, let’s face it, we tend to take it for granted. But when your water filters need replaced and your looks or tastes funny, you’ll most certainly hear about it. Call Capital Equipment today at (913) 683-8972 for professional, expert service, cleaning and repairs for your commercial ice machines in the greater Kansas City area.

Commercial Ice Machine Sales and Service in the Kansas City Area

Kold-Draft

Follett

Hoshizaki

Manitowoc

Ice-O-Matic

Ice Maid

Scotsman

And many quality pre-owned commercial ice machines as well!

Call Capital Equipment today at (913) 683-8972 for all your commercial ice machine and ice equipment needs in the greater Kansas City area.

Commercial Ice Machine Service, Cleaning, and Repair in Kansas City, St Joseph, and Overland Park

Call Capital Equipment today at (913) 683-8972 for all your commercial ice machine and ice equipment needs in the greater Kansas City area.

Ice Supply and Commercial Ice Machines In Kansas City, Leavenworth, and Lawrence, KS

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

Commercial Ice Machines Service, Repair and Error Codes in Kansas City, Overland Park, and Platte City

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

Commercial Ice Machine Cleaning, Service, and Repair in Kansas City, Overland Park and St Joseph

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

Commercial Ice Machine Service, Repair and Maintenance in Kansas City

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

Commercial Ice Machine Service, Cleaning, and Sanitizing in Kansas City and Overland Park

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

Commercial Ice Machine Installation, Cleaning and Service in Kansas City and Overland Park

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

Commercial Ice Machine Installation and Services in Kansas City

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

Commercial Ice Machine Service and Water Filter Replacement In Kansas City

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.