Need Ice Machine Repair Or Service in Kansas City?

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Summer is hard on ice machines especially when the temperatures get hot, the humidity is downright oppressive, and people get thirsty. At Captial Equipment, our technicians are all over the Kansas City metro area making sure that our customers’ ice machine bins are full of quality, clean ice for when they need it most not just in the summertime but all year long. Unlike the big national ice equipment sales and service companies, we make sure that we are ready, able, and most importantly available because in most cases, ice machines don’t give any warning when they give out, they simply quit making ice which puts business owners in a bit of a bind.

Commercial Ice Machine Service, Repair, and Maintenance in Kansas City, Leavenworth, and Lawrence, KS

Capital Equipment’s service and repair technicians understand that ice often gets taken for granted until there is none which can be a huge problem for bars, restaurants, warehouses, hotels, offices, or any business for that matter which is why we make sure that when we working on our customers’ ice equipment, they are proactively looking for any other potential problems that could put a strain on the ice machines and address them. We refuse to cut corners on replacement parts for the ice machines and equipment we service and repair because we know that anything less than OEM parts is essentially the weakest link in any machine and simply won’t last. While most ice machine repair and service companies strive to have as many visits as possible to their customers so that they can charge more, Capital Equipment makes sure that when our technicians are at your business, your ice equipment gets fixed right the first time. We are upfront and honest about what we see that could be problematic in the future and give solid pricing to make sure it’s fixed before we leave. In other words, there are no surprises like you typically get with the big commercial ice machine dealers.

When cleaning and sanitizing commercial ice machines, our technicians understand that attention to detail is crucial as many businesses in the food industry know that the health department does not allow any room for errors and we make sure our customers’ ice equipment is in line with local health guidelines. There is no cookie-cutter approach to commercial ice machine service, repair, and maintenance which is why Capital Equipment customizes our services to each and every customer we have. If you need routine service, maintenance, cleaning, or repairs for your commercial ice equipment in the greater Kansas City area, call us at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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July 22, 2021

Tired Of The Big Commercial Ice Machine Companies in Kansas City?

If you’re a business owner that relies on ice machines then you probably already know that not all commercial ice equipment companies are the same in Kansas City. Whether it’s poor customer service, lack of attention to detail, high rental/sale prices. or botched service and repair work, it can be frustrating dealing with the big commercial ice machine companies.

Local Commercial Ice Machines Sales, Rentals, and Service in Kansas City

The good news is that Capital Equipment is locally owned and operated providing truly customized service, sales/rentals, and maintenance for hundreds of businesses big and small throughout the greater Kansas City area. You won’t get a pushy sales rep when you deal with Capital Equipment that acts as they know more about your business and that you do but you will get an ice equipment expert that listens to and understand your business’ ice needs. We provide all of the options for getting the ice machine(s) or equipment you need for your business including no-hassle pricing, rental, and leasing options to fit your budget. Our company is fully licensed and insured to provide all aspects of commercial refrigeration service, repair, and maintenance and our technicians are factory-trained with continued ongoing updates on all of the latest commercial ice machine models and technology.

We only supply the most trusted and reliable ice equipment from manufacturers that have a proven track record of building quality machines which include Follet, Ice-O-Matic, Scotsman, Manitowoc, Hoshizaki, Ice Maid, and Kold-Draft as well as the factory-made, OEM parts for them all because Capital Equipment does not cut corners on anything we do. Whether you’re opening a new business, upgrading or replacing your current ice machines, or tired of lackluster customer service for your current ice equipment company in Kansas City, Capital Equipment would love the opportunity to earn your business. Call us today for all of your ice and ice machine needs at (913) 683-8972 or use our ONLINE CONTACT FORM BY CLICKING HERE.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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July 1, 2021

KC’s Summer Ice Supply and Ice Machine Experts

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It doesn’t take a rocket scientist to know that ice is in high demand during the summer months. But what you may not think about is as the temperatures get hotter, your commercial ice machine has to work harder to produce ice. At Capital Equipment, we not only supply and deliver bagged ice throughout the greater Kansas City area but we’re also the metro’s ice machine and ice equipment experts helping businesses of all sizes meet their ice needs.

Ice Supply and Commercial Ice Machines In Kansas City, Leavenworth, and Lawrence, KS

Summer is a very busy time for us as you might expect as many ice machines simply can’t handle the heat and end up not working properly or not at all. Our factory-trained, fully insured technicians know how to quickly pinpoint and troubleshoot every aspect of nearly every commercial ice machine ever made which means you don’t have to wait for quality, professional service, repair, and/or maintenance, you get it when you need it most. Our warehouse is always stocked with all of the right replacement parts, unlike many commercial ice machine companies that have to order them which means you end up waiting on them. Our customer service is second to none in the metro and we are always upfront, honest and offer the most competitive service rates, rental fees, and sale prices in the Kansa City area for all of the ice machine manufacturers we represent.

We are authorized dealers and factory-trained installers for the top commercial ice equipment brands including Scotsman, Kold-Draft, Hoshizaki, Manitowoc, Ice-O-Matic, Follet, and Ice Maid for businesses needing ice merchandisers. Our goal is and always has been to make having quality, reliable ice machines and ice equipment easy and hassle-free for our customers and their online reviews certainly speak for themselves. If your business needs ice machines, ice dispensers, or ice delivered in the greater Kansas City area, call experts at locally owned and operated Capital Equipment today at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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May 28, 2021

Your Summer Ice Specialists In Kansas City

Summer and cold drinks go hand in hand (no pun intended) but heat and humidity can be tough on commercial ice machines especially when they aren’t professionally installed or the manufacturer of the equipment is sub-par. Ambient air temperatures are something that we at Capital Equipment always have to consider when we deliver and install ice machines and ice equipment for our customers because high temperatures (like we see in the summer months in the Kansas City area) can greatly affect the quality of ice and not to mention put unnecessary stress on your ice machine(s).

Commercial Ice Machine Service, Sales, and Rentals in Kansas City, St Joseph, and Lawrence

Proper airflow near water lines is essential to keeping the commercial ice machines producing ice at an optimal rate. If there is other equipment that puts off heat or the room temperature is above 70 degrees, it could impact not only the time it takes to make ice but also the quality. When Capital Equipment installs ice machines for our customers, we look at every environmental factor to ensure that airflow and air temperatures won’t hinder the equipment’s ice-making abilities. We make sure that the water filters we install are also placed where they won’t be heated up by other equipment giving off heat or the ice machines we are installing.

Speaking of water filters, making sure that our technicians install the correct size and brand of filter for your brand of machine is something we never cut corners on. We keep an eye out throughout the metro area for any boil orders and let our customers know that they need to change them out to ensure that clean water is entering their ice machines and quality ice is in their bins. Just like every summer in Kansas City, ice will be in high demand and with the heat and humidity we’re sure to see, it can hard on your commercial ice machine(s). Call Capital Equipment at (913) 683-8972 and let one of our factory-trained technicians make sure your ice equipment is ready for summer or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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May 12, 2021

Ice Machines and Ice Delivery For Construction

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Every year in the spring at Capital Equipment we start getting phone calls, emails, and website inquiries from construction companies that are getting projects big and small started and they need quality ice for their workers to ensure they stay cool and hydrated as the summer heat rises. Whether they need reliable and durable commercial ice machines, ice/water dispenser combos, or freezers to keep bagged ice stored, and cold, Capital Equipment is happy to help with flexible, all inclusive rental/leasing programs, exceptional pricing on outright ice machine sales and bagged ice delivery in the Kansas City area.

Commercial Ice Machines Rentals and Ice Delivery in Kansas City

At Capital Equipment, we know that construction projects typically will have a myriad of ups and downs like the Kansas City area weather, staffing issues, equipment repairs, and timely supply delivery but ice shouldn’t be one of the concerns and we make sure it never is. With fully licensed, insured, and factory trained ice machine installers and technicians, we make sure that your commercial ice machines are installed right the first time and, in the case of ice boxes, bagged ice is always available and cold. Even on the hottest summer days in Kansas City, Capital Equipment’s freezers and ice machines will be full of ice so that construction workers and staff can stay cool and more importantly stay hydrated when they need to the most. We only feature the most durable and reliable ice equipment that can stand up to whatever your crew or job site throws at them including the latest models from Kold-Draft, Manitowoc, Ice-O-Matic, Hoshizaki, Ice Maid, Scotsman, and Follet as well as all the OEM parts to make sure your ice machines or freezers run smooth as silk even when it’s hot and muggy in the Kansas City area. When you need quality ice for your construction project and crew, Capital Equipment is ready to help with Kansas City’s most trusted commercial ice equipment and ice delivery service for over 14 years. Call us today at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM for all of your commercial ice needs in KC!

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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April 14, 2021

Ice Machines For Offices and Hotels

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Commercial Ice Machines and Ice Dispensers in Kansas City

Things are slowly but surely beginning to get back to normal with offices reopening and travel on the rise compared to last year at this time when pretty much everything across the nation was shutdown including many of the businesses we serve. At Capital Equipment, we’ve continued to help our customers in and around the greater Kansas City area with all of their commercial ice machine needs throughout the pandemic and we’re starting to see more office and hotels in need of our services again as they begin to open back up and see an influx of guests.

Ice Machines For Offices in Kansas City

Prior to COVID, no one really thought much about how the ice machines in their office could potentially be a germ or virus spreader but obviously we’re all a lot more mindful of keeping surfaces clean and sanitized these days. Capital Equipment can help install easy to use, touch free ice machines and/or water dispenser combos so that there is little to no contact with office staff when they need to fill up their cups, Our technicians can make sure that the ice machines in your office are regularly cleaned, sanitized, and serviced along with water filter replacements and making sure the equipment is operating as it should so that there are no surprises and no shortage of ice. We make certain that ice bins are clean, the ice is being made in a timely manner, and valves and water lines are clean, clear, and not creating any issues for the ice machines.

Ice Machines For Hotels in Kansas City

Just as offices are opening back up, travel is increasing as well which means ice machines in hotels that haven’t been in used much over the past year could likely use some maintenance, service, or an upgrade. Capital Equipment has worked with hundreds of hotels throughout the greater Kansas City area to make sure they have safe, reliable and durable ice machines for their guests and staff. We make sure that each and every hotel ice machine we install is calibrated and ready for guests so that they can have as much ice as need during their stay and hotel staff can focus on making their visit an enjoyable one.

Capital Equipment’s technicians are factory trained to work on and install all major commercial ice machine brands so if you’re opening your office back up, gearing up for more guests at your hotel, or just need quality, reliable ice equipment for your business in the greater Kansas City area, call us because we’d love to help! To speak with one of our ice machine experts call (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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April 8, 2021

Is Your Hoshizaki Ice Machine Beeping?

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Hoshizaki has long been one of the most trusted and reliable names in commercial ice equipment and at Capital Equipment, we’ve rented, sold, leased and serviced hundreds of their ice machines over the years. Founded in 1947 in Japan and expanding to the United States in 1981, Hoshizaki is built for the busiest kitchens, hospitals, schools, and businesses that rely on always having quality ice in their bins when they need it. But just like any other commercial equipment, ice machines need routine service and maintenance otherwise they end up either not working correctly or not producing ice at all.

Hoshizaki Ice Machine Error Codes, Service, and Repair in Kansas City

With each ice machine manufacturer having their own alert system/error code style, Hoshizaki’s is someone unique in that the error codes can be heard through a series of beeping. The number of error code beeps can help pinpoint the issue so that factory trained technicians like those at Capital Equipment can diagnose and correct the issue(s)

One Beep-high temperature safety warning

As a safety precaution, Hoshizaki ice machines has a built in function that helps protect the equipment from being damaged due to high heat temperatures. This could be caused by ambient air temperature heating the water too high before it enters into the ice machine.

Two Beeps-long harvest cycle

When ice is ejected from the mold, it’s called a harvest cycle and Hoshizaki ice machines monitor that amount of times it takes to harvest. If the machine senses multiple harvest cycles taking 20 minutes or more, you will get this 2 beep alert.

Three Beeps-long freeze cycle

An ice machine’s free cycle begins after the ice molds have bee filled with water. A long freeze cycle alert could mean that the float switch is closed, the compressor is weak, or the water inlet valve is open or leaking.

Four or Five Beeps-circuit issues on mechanical bin sensor

This alert is mostly for older Hoshizaki models that have a mechanical bin control. 4 beeps signal a short circuit and 5 beeps represent an open circuit on the bin control.

Six or Seven Beeps- incorrect voltage supply

Having the correct voltage is crucial to Hoshizaki ice machines to operate correctly. 6 beeps signal that the voltage is too low whereas 7 beeps indicate that the voltage is too high. Either scenario can be due to a wiring problem or a voltage surge.

Eight Beeps-de-energized gear motor relay

8 beeps represent that the gear motor relay is de-energize which can result in the ice machine to shut down the compressor which essentials halts ice production. This can sometimes be fixed by simply turning the ice machine on and off which will manually reset the error code.

Nine Beeps-bin control check

9 beeps signals that the ice bin is nearly full which automatically shuts the ice machine’s ice production down. This error code can be reset by turning the machine on and off again but make sure to empty some of the ice out of of the bin otherwise you will likely get the same error code again.

At Capital Equipment, we’ve seen just about everything that can and will go wrong with commercial ice machines and Hoshizaki models are no exception. If your Hoshizaki machine is giving you error codes in the Kansas City area or you need routine service and maintenance or repairs done call us at (913) 6983-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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March 3, 2021March 5, 2021

Local Ice Machine Service, Sales, & Rental

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At Capital Equipment, we get a lot of phone calls and emails from business owners and office managers that are sick and tired of being treated like a number and being nickel and dimed by the big commercial ice machine companies in Kansas City. We’re always happy to help them and, in fact, their frustration is one of the main reasons we chose to start our business so that we could provide a more customized and personalized approach to helping businesses in the greater Kansas City area with their ice needs. Capital Equipment doesn’t send out pushy salespeople that couldn’t care less whether your ice needs get met and are solely interested in getting a sale and a commission check but instead we learn about and get a better understanding of each and every business we work with. Our goal is and always has been to make solid recommendation on ice machines and ice equipment so that business owners and managers can worry about everything else they have going on, not whether or not they have quality ice in their bins.

Commercial Ice Machine Sales, Rentals, and Service in Kansas City, Platte City and Atchison

We offer outright sales of commercial ice machines as well as flexible leasing and rental options for our customers on the most trusted and durable names in ice equipment like Hoshizaki, Manitowoc, Ice-O-Matic, Scotsman, Kold-Draft, Follett and Ice Maid for businesses needing ice merchandisers or ice supply and delivery. Our service and repair technicians are factory trained and because Capital Equipment is fully licensed and insured you can rest assured that your ice machines and more importantly your business is in good hands when you work with us. We understand that COVID-19 has wreaked havoc on many small businesses in the Kanas City area but things appear to be looking up in 2021 so when you need commercial ice machines or ice equipment, we implore you use locally owned and operated Capital Equipment for all of your ice needs. Call us today to speak with one of our ice experts at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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February 17, 2021

Manitowoc Ice Machine Error Codes

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Manitowoc is one of the most trusted, durable and reliable commercial ice machine brands in the world but ice equipment can be temperamental. With Manitowoc products, error codes are just part of the life cycle of the machine but luckily in the Kansas City area, Capital Equipment has factory trained technicians that can get your ice machines running smooth again.

Commercial Ice Machines Service, Repair and Error Codes in Kansas City, Overland Park, and Platte City

While there are a seemingly infinite number of things that can go wrong with any given ice machine as there are so many parts and components required to make ice, Manitowoc uses an error code system to help pin down exactly what is going on and what needs to be done to fix it. Here are some of the error codes you may see from your Manitowoc ice machine:

E01: Long Freeze	Long freeze cycle
E02: Long Harvest	Long harvest cycle
E03: Power Loss	Input power supply is interrupted or lost
E04: Hi Cnd Temp/Wtr Cnd Fault	High condenser temperature on air-cooled/water-cooled unit
E05: HPC Fault	High pressure control opened
E06, E13, E14, E17 & E18	Not in use/spare codes
E07: Starving TXV	Starving evaporator for single TXV or low on charge
E08: TXV Fault	Fault in single- or dual-circuit evaporators
E09: Flood Evap 1	Flooding evaporator fault for single-circuit single evaporator
E10: Flood Evap 2	Flooding evaporator fault for dual-circuit single evaporator
E11: Refig Fault	Refrigeration system fault (air-cooled and water-cooled units only)
E12: Curtain Fault	Curtain switch is open for more than 24 hours
E15: Low Liq Temp	Low ambient control fault when liquid line temperature drops below 60 degrees Fahrenheit for more than a continuous minute during a freeze cycle
E16: Rmt Cnd Temp	Remote condenser fault when liquid line temperature drops below 40 degrees Fahrenheit or exceeds 140 degrees Fahrenheit for more than a continuous minute during a freeze cycle
E19: ITP Fault	Ice probe fault
E20: WTR Fault	Water system fault
E21: T1 Fault	T1 sensor issue
E22: T2 Fault	T2 sensor issue
E23: T3 Fault	T3 sensor issue
E24: T4 Fault	T4 sensor issue
E25: Bin Prb Fault	Bin level probe low sensor fault
E26: Bin Prb Fault	Bin level probe medium sensor fault
E27: Bin Prb Fault	Bin level probe high sensor fault
E28: AUCS	AuCS board is not connected or present
E29: USB COMM	Communication error caused by defective USB drive or no USB drive detected
E30: USB DNLD	Downloading error caused by defective USB drive
E31: Safe Mode	Machine running in safe mode
E32: RS485 COMM	Event log for when there is no communication between the control board and gateway from the device plugged into the RS485 port
E33: KEYBOARD	Keyboard is faulty or not plugged into the control board
E34: DISPLAY	Keyboard is faulty or not plugged into the control board

When you see any of these error codes on your Manitowoc ice machine, it’s best to let a factory trained service technician handle it otherwise you could void the manufacturer’s warranty. Capital Equipment is proud to be a Manitowoc representative for the greater Kansas City area and our technicians are certified and trained by the manufacturer to perform any repair, service or maintenance needed.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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January 13, 2021

Industrial Ice Machines in Kansas City

While many offices and businesses are still working remotely or operating with limited staff due to COVID-19, warehouses are open and, in the case of the shipping industry, busier than ever. Warehouse employees are often required to do quite a bit of physical work and making sure they are properly hydrated not only prevents injuries and dehydration but it also keep them productive and healthy. At Capital Equipment, we work with hundreds of businesses in and around the greater Kansas City area to help provide quality commercial ice machines and industrial ice equipment as well making sure they are professionally cleaned, serviced, and maintained which is especially important during the current pandemic.

Industrial and Commercial Ice Machines For Businesses in Kansas City

Warehouses are more often than not very fast paced environments and no managers have time to worry about whether or not their ice machines are working properly which is exactly what Capital Equipment handles. From the initial consultation to installation and routine maintenance, Capital Equipment’s technicians make sure your ice bins are always full for your staff with ice that is clean and safe. We make sure that ice is always available and your ice machines are being serviced and maintained frequently to ensure quality and ultimately extend the life of the ice equipment itself. Particularly in larger warehouses and businesses where hundreds of pounds of ice are consumed on any given day, our service technicians will make sure to be available and present should anything go wrong no matter what day or what time it is because we know that some of our customers are 24/7 operations. We make sure that water filters are changed often and keep air intake filters clean so that the ice machines run smoother and last longer. We offer a variety of options of acquiring commercial and/or industrial ice machines including rental, outright sales, and leasing which can be advantageous for businesses that already know that their ice equipment will be in heavy use and need to be upgraded and replaced in just a few short years. We only offer the most durable and reliable industrial ice equipment brands like Manitowoc, Ice-O-Matic, Scotsman, and Hoshizaki because they have a reputation for consistently making quality ice and for superior durability even under the most busy and demanding business environments.

With many small businesses and offices working remotely for the foreseeable future, warehouses simply don’t have that luxury and it’s the business owner’s and manager’s responsibility to make sure their employees have clean, healthy ice available and Capital Equipment makes sure they do in the Kansas City area. Call us today at (913) 683-8972 for all of your commercial and industrial ice machine sales, service, rental, and cleaning needs of CLICK HERE FOR OUR ONLINE CONTACT FORM.