Common Questions About Ice Machines

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Not everyone is an ice machine experts and at Capital Equipment, we get it, which is why we put together some of the most common questions we get from our customers about ice and ice equipment.

Commercial Ice Machines in Kansas City, Overland Park, and Shawnee, KS

For years, Capital Equipment has been the greater Kansas City area’s commercial ice machine experts and our goal is and always has been to help educate our customers to make sure that they have the right ice equipment for their businesses.

What are the best commercial ice machines?

There are quite literally hundreds of ice machine manufacturers with new ones popping up each year but the problem is that many of them aren’t built for the long haul and when you have an obscure brand, replacement parts can be hard to come by. At Capital Equipment, we recommend well known and well established commercial ice machine brands that have a proven history of being reliable and for making the highest quality ice. Capital Equipment recommends Hoshizaki, Scotsman, Manitowoc, and Ice-O-Matic ice machines as they have proved to be durable and reliable for years for all types of businesses.

How often should ice machines be cleaned and sanitized?

Many commercial ice machine manufacturers have different recommendations but overall a good rule of thumb would be about every 3 months. However, larger ice machines that see more individuals using them and thousands of pounds of ice produced may need to be cleaned more frequently. Particularly with COVID-19 continuing to spread, cleaning and sanitizing commercial ice machines should be much more frequently especially if a large number of people are coming in contact with the equipment. Also, when a boil order is issued for the city where your business is located it’s generally a good idea to clean and sanitize your commercial ice machines as well as change the water filter.

How often should the water filter be changed on a commercial ice machine?

As stated above, it is highly recommended that water filters be changed immediately if a boil order has been issued in your area but under normal circumstances most commercial ice machine manufacturers recommend every six months but equipment that is in heavily use may require more frequent changeouts. It’s best to make sure that water filters are changed out on a predetermined schedule to ensure quality, clean ice otherwise it may begin to taste funny which is not good for any business.

The commercial ice machine experts at Capital Equipment are always happy to answer any questions you have about which equipment will work best for your business and we can help make sure your current ice machine(s) are running smooth and your ice bins are always full of clean, clear ice. Call us today for all of your commercial and industrial ice machines and ice equipment needs at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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December 16, 2020December 23, 2020

A Brief History Of Ice Machines

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While ice makers and commercial ice machines may seem more like a modern convenience because they are common in nearly every home, office, restaurant and business today, they have actually been around for quite a while. Of course there have been huge leaps in technology to help produce cleaner and higher quality ice more quickly at the push of a button but the principle mechanics for ice makers remains pretty much the same as when they were invented. Here’s a quick history on the origin of the ice machines as we know them today.

Commercial Ice Machines in Kansas City, Atchison, and Overland Park, KS

The use of ice itself by humans has been around since the beginning of time but was first recorded as far back as 400 BC when ancient Egyptians would use clay pots filled with water to be left out overnight in the cold to freeze and then stored underground to keep it preserved. In other parts of the world, ice could be harvested from frozen lakes and rivers as any kid that has seen the movie Frozen can tell you. But it wasn’t until the 1840’s when a New England man named Fredric Tudor began to not only harvest ice on a mass scale but also found ways to effectively ship it without it melting which, as you might expect, created a huge demand for ice on a global scale. Refrigeration had already been invented in 1834 by Jacob Perkins who was the first to patent a refrigerator as we know them today using ether in a vapor compression cycle. But an American doctor named John Gorrie was the first to truly produce a refrigerator or cooling device as we know them today in 1844 in an effort to help keep his patients cool from fevers but he opted to introduce it to public by offering chilled wine at a Bastille Day festival offering cold beverages to festival goers on a hot July day. While the ether powered refrigerator invented by Gorrie and Perkins would later be found to be a danger especially when ether would leak out, two inventors named Charles Franklin Kettering and Thomas Midgely, Jr. discovered Freon in 1928 which would still use Gorrie’s principle of condensing, throttling, and evaporating air but in a much safer way. Many more technological advancements would be made after the foundation for refrigeration and ice making were laid and you’d be hard pressed to not go anywhere without seeing coolers, freezers, or ice machines using the same methods and principles in the modern world today.

At Capital Equipment, we understand the basic principles of what makes ice makers work but more importantly we understand modern commercial ice machines and how to make them produce ice best. If you’re business in the greater Kansas City area that needs a commercial ice machine or service for your current one, give us a call at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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December 3, 2020

KC’s Ice Supply and Ice Machine Experts

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The holidays are here and while this year may be a bit different for businesses in the greater Kansas City area, the need for quality, clean ice will still be in high demand and Capital Equipment will be there to make sure they have it when they need it most.

Local Ice Supply, Delivery and Commercial Ice Machines in Kansas City

For over 12 years, Capital Equipment has been helping local offices, hospitals, hotels, restaurants, and a myriad of other business make sure that they have the right commercial ice machines, ice merchandisers, and bulk bagged ice delivered and we’ll be ready to help this holiday season as well.

Ice Supply and Delivery in Kansas City

The holidays are all about food, drinks, friends and family and keeping food and drinks cold is imperative for restaurants, businesses and even festive events. Capital Equipment can deliver whatever amount of bulk, bagged ice you need this holiday season in the Kansas City area just in time for your office parties, family events or in the event that you just need emergency ice to keep things chilled. Our bagged ice is clean, filtered and most importantly delivered directly to your doorstep when you need it. We also help supply bagged ice to convenience stores, grocery stores, liquor stores, and any business that needs to make sure their ice merchandisers are full for their customers and/or staff during this holiday season or any time of the year for that matter.

Commercial Ice Machine Rental, Service and Repair in Kanas City

Business owners have plenty of things to worry about especially during the holidays and how their commercial ice machines are running shouldn’t be one of them. At Capital Equipment, our factory trained, licensed and insured service technicians make sure that our customers ice bins and full and their ice machines are running smooth as silk so that they can focus on running their business and taking care of their customers and staff. From routine maintenance, repairs and cleaning to upgrading and replacing your current ice machines, Capital Equipment will listen to and understand your business’ needs without the pushy sales tactics the you get with the big commercial ice machine dealers. We proudly offer the the full line of commercial ice machines from the most trusted and reliable names in ice equipment like Hoshizaki, Manitowoc, Scotsman, Ice-O-Matic, and Ice Maid along with factory parts that we keep in stock so that when you need them, we’ll have them ready for you.

At Capital Equipment, we don’t cut corners on the businesses we serve period. From the cleaning, maintenance, and repairs we do to making sure that our customers have the right commercial ice machines in place that will meet and have the capability to exceed their daily ice needs when needed, we add a personal touch to each and every business we work with. Call Capital Equipment at (913) 683-8972 for all of your ice and ice equipment needs in the greater Kansas City area or CLICK HERE FOR OUR ONLINE CONTACT FORM. Happy Holidays from all of us at Capital Equipment!

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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November 28, 2020

Small Business Saturday 2020

Like most small businesses, we started out working for companies that did similar things to what we at Capital Equipment now do. We understood that there would be some pretty steep competition in the commercial ice machine sales, rental, service, and repair industry but we believed that we could do it better than the big guys. As most small businesses know, there is a lot of stress and adjustments that have to be made in order to grow and when you add a crazy year like 2020 into the mix, it can make for some tough times but with our customers support we are able to continue doing what we love into 2021.

Local Commercial Ice Machines Sales, Rental and Service Company in Kansas City

Unlike our larger competitors, we don’t have a fleet of vehicles and an enormous staff to manage and maintain a commercial ice machine business but what we do have is the knowledge, expertise, and training to provide a higher degree of service to our customers making them feel less like a number and more like our partners. Thankfully, we at Capital Equipment have had the tremendous support of other small and even some large businesses and organizations that have continued to choose us for all of their commercial ice machine needs and we truly appreciate it. At the bottom of the emails we send to our customers it simply states: “You had a choice & you chose us. Thank you!” and nothing could be more true.

Thank you for supporting our small business!

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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November 20, 2020

Are Your Ice Machines Holiday Ready?

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The holidays are quickly approaching and for many businesses it means a surge in traffic, hosting parties and/or events, and the stress of making sure safety is a top priority for both staff and customers with COVID-19 cases continuing to rise in the Kansas City metro. The reality is that COVID-19 isn’t going to stop the holidays but it will most certainly change it in some pretty big ways especially when it comes to staff hygiene and guest relations. Restaurants will still be serving and catering food throughout the holiday season while keeping safety at an elevated level of cleanliness and hygiene will be a top priority and Capital Equipment will be right there with them helping them keep their ice machines clean, running smooth and even delivering bulk ice when needed to them in the greater Kansas City area.

Commercial Ice Machine Sales, Service and Rentals In Kansas City, Overland Park, and Lawrence, KS

With new COVID-19 restrictions in the greater Kansas City area now in place, we understand that many businesses especially restaurants and bars are having a rough time keeping their doors open but have high hopes that a good holiday rush will help and we’ll be there to make sure ice is the one thing business owners don’t have to worry about. Our technicians and representatives are following strict safety guidelines as directed by the CDC and local city mandates which includes wearing masks at all times, practicing social distancing, wearing gloves at all times especially when performing service, cleaning or repair on your commercial ice machines and making sure that we arrive at your business at a time when occupancy levels are low.

Now throughout the holiday season our technicians and consultant are available for:

Ice machine replacement/upgrades – sales, rentals, and/or leasing.
Ice machine repairs – factory trained, insured technicians ready to get your equipment back up and running.
Ice machine cleaning and sanitizing.
Ice machine maintenance – water filter replacement, water line checks, and more.
Local bulk ice delivery in the greater Kansas City area
And anything else business might need as it pertains to commercial ice machines and ice equipment in the greater Kansas City area.

While it may not be a typical holiday season for may businesses in the Kansas City area, they can still rely on Capital Equipment for professional commercial ice machines sales, service, repairs, cleaning and maintenance when they need it. Call us today for all of your ice needs this holiday season or anytime at (913) 683-8972 or CLICK HERE FOR OUR CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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November 3, 2020

Ice Machine Sales, Service, and Rentals

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The need for quality ice is at the forefront of many businesses in the Kansas City area and business owners have trusted Capital Equipment for over 12 years to provide professional and experts sales, service, rentals of the top names in commercial ice machines and ice equipment. Locally owned, operated, licensed, and fully insured, Capital Equipment is Kansas City most trusted source for all of your ice and ice equipment needs with factory trained technicians and commercial ice machine experts that make sure that your business’s ice needs are fully met with the personalized touch you won’t get with the big equipment dealers.

Commercial Ice Machine Sales, Service, and Rentals in Kansas City, Overland Park, and St Joseph

In recent years, we’ve seen an increase in companies that specialize in refrigeration trying to get in on the commercial ice machine business and while that may appear to make sense they are actually a pretty big risk for your business. Between not being factory trained by the commercial ice machine manufacturers, not being fully licensed and insured or a toxic combination of both, your business could be on the hook for any mistakes made by an amateur commercial ice equipment service company that doesn’t know what they are doing. You don’t to worry about any of that with Capital Equipment because we work directly with the most trusted and reliable commercial ice equipment brands in the world like Manitowoc, Hoshizaki, Ice-O-Matic, Scotsman, and Ice Maid which means we know these machines inside and out. We keep hundreds of parts for all models of commercial ice machines in stock so that if something should go wrong and repairs are needed, we can get your ice equipment up and running in no time minimizing downtime and getting ice back in your bins quickly and professionally.

Our representatives work one on one with your business to make sure you know all of your options if you are adding, replacing or upgrading ice machines and we make sure that you know the bottom line cost to rent, buy or lease the equipment. Whether need service and repairs on your current ice machines or it’s time to add new ones for your business, Capital Equipment will be there for our customers every step of the way with expert technicians and ice equipment consultants that will listen to and understand your ice needs. Call Kansas City’s locally owned and operated commercial ice equipment company at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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October 16, 2020

Office, Hospital, and Hotel Ice Machines

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For many businesses, ice is an absolute necessity and while things have certainly changed since the onset of COVID-19 earlier this year, the demand for ice and ice machines has not changed.

Commercial Ice Machines in Kansas City, Overland Park and St Joseph

At Capital Equipment, we have been helping Kansas City area businesses get through these past few months by providing even more cleaning, maintenance and sanitizing of commercial ice machines and ice equipment while also helping them replace, upgrade and/or add new ice machines for their customers and staff.

Ice Machines For Offices in Kansas City

Many offices are slowly starting to reopen and the need for providing ice and quality drinking water is increasing. At Capital Equipment, our representatives consult directly with business owners and office managers to determine what the best options are as it pertains to installing and maintaining ice machines and/or ice and water combo machines. We want to gain in understanding of how many people on average are in the office, how many days a week is that office open and are there any changes in the number of personal on the horizon so that we can make recommendation on commercial ice machines that can adjust for company growth.

Commercial Ice Machines For Hospitals

Because ice is essential in the health care industry for uses such as reducing swelling or even keeping patients hydrated it goes without saying that hospitals cannot go without it. Capital Equipment works with many hospitals and health car facilities to help make sure their patients and staff have ice when they need it most. We also understand that any commercial ice machines in a health care environment will need to be cleaned and maintained regularly in order to maintain a hospitals’ strict hygiene status and our service department customizes our maintenance schedules and procedures to align with the health care facilities’ guidelines we work with we work with.

Commercial Ice Machines For Hotels

Just like most businesses that were shut down earlier this year due to COVID-19, hotels are slowly beginning to reopen and welcome back guests in the Kansas City area which means ice machines will be in high demand. The difference with hotel ice machines is that often times get more use depending on the number guests staying overnight which means they need to be ready to dispense an enormous amount of ice on any given day. Capital Equipment works directly with hotel managers to determine the most efficient commercial ice machines to install for their guest to make sure that their ice bins are never empty even on the busiest of nights. We also provide routine maintenance and cleaning as ice machines are a highly touched area in a hotels and in the age of COVID-19 need to be cleaned and sanitized more regularly.

At Capital Equipment, we work with all types of business and organizations in and around the greater Kansas City area to make sure they have reliable commercial ice machines that deliver clean, clear ice. We are locally owned, operated and completely licensed and insured so you can rest assured that you and your ice machines are in professional hands. Call Capital Equipment for all of your ice and ice equipment needs at (913) 683-8972 or CLICK HERE TO FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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September 23, 2020September 29, 2020

Parts and Service For Ice Machines

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One of the biggest components of our business at Capital Equipment is having the right parts on hand for our customers’ ice machines and being ready and able to provide service at a moments notice. Because we rent, lease, and have sold hundreds of commercial ice machines in and around the greater Kansas City area, it can prove to be a quite a trip around the metro but we get it done everyday without fail.

Commercial Ice Machine Parts, Service, and Sales in Kansas City

Parts for commercial ice machines are never a problem because at Capital Equipment we proactively keep them in stock for the ice equipment we lease, rent and service so that our customers never have to wait or have their ice machine(s) down while we wait for parts to arrive. We use OEM (Original Equipment Manufacturer) parts so that we know that the parts we install on our customers’ commercial ice machines are durable and of the highest quality. Many commercial ice equipment dealers opt to use aftermarket parts to save money which isn’t the right thing to do and why Capital Equipment simply doesn’t do it. In other words, we never cut corners on the parts we supply.

We regularly stock and install common and critical parts for brand name commercial ice machines including:

Water filters
Pumps
Thermostats
Baffles
Ice bins
Water inlets
Compressors
Fan motors
Ice bin door gaskets
Air filters
Ice bin doors
Drain caps
Louvers
Ice bin gaskets
Capacitors
Hoses
Water lines
Control boards
Solenoid valves
Float switches
Drain boards
Fuses
Compressor relays
Cube guides
and many more parts for commercial ice machines and ice equipment

Making sure that our service technicians can respond quickly and efficiently to our customers when their ice machines are down or in need of repair is imperative to delivering the exceptional customer service we have to come to be known for in the Kansas City area. If your commercial ice machines or ice equipment are in need of parts, service and/or repairs call the pros at Capital Equipment at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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September 11, 2020

Need To Upgrade Your Ice Machine(s)?

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Like most commercial equipment, ice machines are an absolute essential for many businesses but since, in most cases, they run 24/7, they can wear out quick if not properly maintained and Capital Equipment is there when you need to upgrade or replace your ice equipment.

Commercial Ice Machines Sales, Leasing and Rentals in Kansas City, Overland Park, and Shawnee

Whether you need a new ice machine and water dispenser combo for your office or you need commercial ice machine for hundreds of employees in a warehouse of office building, Capital Equipment can help with access to the entire line of ice maker models from the most reputable names in ice equipment like Hoshizaki, Ice-O-Matic, Manitowoc, and Scotsman. Unlike the big ice equipment dealers in the Kansas City area that send out pushy salesmen that care more about their commission than helping out the businesses they partner with, Capital Equipment sends non-commissioned consultants to make sure that we deliver an ice machine that will meet and be able to adjust to your needs as your business changes. We are licensed and insured so that in the event that something should go wrong during the installation of your commercial ice machine(s), which is rare, you can rest assured that everything will be taken care of. We sell ice machines outright but most of our customers choose to lease or rent their equipment from us because it is a) more affordable for businesses on a budget and b) in the case of our rental program, all service, maintenance, and cleaning is included in one monthly fee.

Many of the larger, national commercial ice equipment dealers have astronomically higher overhead than Capital Equipment and that means they will nickle and dime their customers for something that should be taken care of in a lease or rental agreement like changing water filter yet it costs businesses more money when they partner with them. With Capital Equipment, there are no games, gimmicks, or surprises when you work with us to replace or upgrade your commercial ice equipment. We are upfront and honest regarding pricing on the ice machines we provide as well as the costs for service, repairs, maintenance and cleaning. At Capital Equipment, we pride ourselves on being locally owned and operated by ice equipment professionals that go above and beyond with every service we provide. If you think it might to time to replace and commercial ice machines for your business in the greater Kansas City area, give us a call at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM and we will contact you soon.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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September 3, 2020

Ice Machine Service, Cleaning, and Repair

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Ice machines are truly a modern marvel and it’s easy to take them for granted until they all of a sudden don’t work. At Capital Equipment, we help hundreds of businesses in and around the greater Kansas City area have quality, reliable commercial ice machines for their customers and staff and making sure their ice equipment is always running smooth is a big part of our business.

Commercial Ice Machine Cleaning, Service, and Repair in Kansas City, Overland Park and St Joseph

There are hundreds of parts and components that make up an ice machine and when they aren’t properly maintenanced and/or serviced, things can get bad really quick. From putting unnecessary strain on essential components to having unclean or dirty ice, making sure your commercial ice machine(s) are being looked after by an experienced, professional technician will inevitably save your equipment from any downtime but it can also save your business money by avoiding costly ice machine repairs or worse replacement.

Some of the most common issues we see with commercial ice machines are:

The ice machines isn’t making ice at all
The ice machine isn’t making enough ice
The ice machine won’t dispense ice
The ice machine is leaking
The water is freezing before it reaches the ice mold
The ice machine is dispensing dirty and/or foul smelling ice
The ice machine is displaying an error code or making odd noises

Capital Equipment also provides routine maintenance services for commercial ice machines like:

Clean air filters on air cooled ice machines
Sanitize ice machine water systems
Change water filters
Check and replace faulty water valves
Clean and sanitize ice bins
And overall inspection of the ice equipment

At Capital Equipment, our sole purpose is provide quality, reliable commercial ice machines and ice equipment to Kansas City business and to help them make sure they making clean, delicious ice. If your business needs to add, upgrade or repair a commercial ice machine call us today at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.