Ice Machine Service, Cleaning, and Repair

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Ice machines are truly a modern marvel and it’s easy to take them for granted until they all of a sudden don’t work. At Capital Equipment, we help hundreds of businesses in and around the greater Kansas City area have quality, reliable commercial ice machines for their customers and staff and making sure their ice equipment is always running smooth is a big part of our business.

Commercial Ice Machine Cleaning, Service, and Repair in Kansas City, Overland Park and St Joseph

There are hundreds of parts and components that make up an ice machine and when they aren’t properly maintenanced and/or serviced, things can get bad really quick. From putting unnecessary strain on essential components to having unclean or dirty ice, making sure your commercial ice machine(s) are being looked after by an experienced, professional technician will inevitably save your equipment from any downtime but it can also save your business money by avoiding costly ice machine repairs or worse replacement.

Some of the most common issues we see with commercial ice machines are:

The ice machines isn’t making ice at all
The ice machine isn’t making enough ice
The ice machine won’t dispense ice
The ice machine is leaking
The water is freezing before it reaches the ice mold
The ice machine is dispensing dirty and/or foul smelling ice
The ice machine is displaying an error code or making odd noises

Capital Equipment also provides routine maintenance services for commercial ice machines like:

Clean air filters on air cooled ice machines
Sanitize ice machine water systems
Change water filters
Check and replace faulty water valves
Clean and sanitize ice bins
And overall inspection of the ice equipment

At Capital Equipment, our sole purpose is provide quality, reliable commercial ice machines and ice equipment to Kansas City business and to help them make sure they making clean, delicious ice. If your business needs to add, upgrade or repair a commercial ice machine call us today at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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August 5, 2020

Tired Of The Big Ice Machine Dealers?

Each week at Capital Equipment, we get phone calls and emails from businesses in Overland Park, St Joseph, Lawrence and the Kansas City metro that are sick and tired of the big commercial ice machine companies’ poor customer service and ridiculously high prices for sales, rentals, and service. This isn’t anything new to us because we have in fact been getting the same type of calls from disgruntled business owners for years about the pricey ice equipment dealers that seem to always want to nickle and dime their customers to the point at which they just can’t stand dealing with them anymore.

Commercial Ice Machine Sales, Installation and Service in Kansas City, St Joseph, and Lawrence

At Capital Equipment, we’re proud to be Kansas City’s locally owned and operated commercial ice machine dealers with over 13 years in the ice equipment industry and hundreds of satisfied customers, we’re ready to help you with all of your ice needs. Each of the business’ we work with are unique and so too are their ice needs which means cookie cutter plans that the big ice machines dealers tend to offer don’t work. We consult with our customers to determine how much ice they need daily, how much space is available for the ice equipment, and what their budget is so that we can put together a customized plan to fit their needs. We proudly represent the most trusted and reliable commercial ice machine manufacturers in the world like Hoshizaki, Manitowoc, Ice-O-Matic, Scotsman and Ice Maid for ice merchandisers. Our service and repair professionals have been certified by the manufacturers to perform routine maintenance and repairs with the expert precision that our customers demand and expect so that when our technicians come to your business to work on your ice machines, it gets done right the first time.

Our ice machine rental programs are easy and hassle free with one flat monthly rate and no surprise fees for maintenance or changing water filters so you can focus on your business and not worry about your ice equipment and getting charged extra. Plus, you’ll never have a pushy salesperson that treats you like a number visit your business because Capital Equipment’s owner personally visits each and every one of our customers to make sure things are done right every time. You don’t have to settle for the big commercial ice machine dealers’ lack of customer service and overpriced rental fees and service when Capital Equipment customizes our services to your business and your ice needs. Call us today for all of your ice and ice equipment needs for your office, hotel, hospital, warehouse or other type of business in and around the Kansas City area at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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July 1, 2020

Keeping Your Commercial Ice Machines Safe

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commercial-ice-machine-service-repair-cleaning-Kansas-City — Scale build up isn’t just gross, it’s unsafe. Let Capital Equipment thoroughly clean and sanitize your commercial ice machine in the Kansas City area.

With many businesses slowly reopening again and summer in full swing, ice remains something that many most business absolutely need to operate and in the Kansas City area Capital Equipment makes sure they have the ice and ice equipment they need when they need it most. From helping restaurants keep their ice machines cleaned and sanitized to helping hospitals and health care facilities upgrade their ice equipment to meet the growing needs of their patients and staff, Capital Equipment is doing everything we can to make sure that Kansas City area businesses don’t have to worry about having clean, quality ice because they likely have plenty of other things that need their attention.

Commercial Ice Machine Installation, Service, and Cleaning in Kansas City

commercial-ice-machine-cleaning-service-repair-Kansas-City — Regularly cleaning and sanitizing your commercial ice machines are an easy and obvious way keep quality ice in your bins.

Our ice machine technicians and representatives understand the COVID-19 is not going away anytime soon which is why we are taking extra precautions to make sure we keep our customers, their customers, and their staff safe by wearing face masks and gloves when we are in and around your business. We are constantly and continually using hand sanitizer and washing our hands at every opportunity while maintaining responsible social distancing. We make sure that the commercial ice machines we install are thoroughly cleaned and sanitized so that when they begin making ice, it will be completely safe for consumption.

Making ice is a delicate process and with all of the health and safety guidelines in the Kansas City area and both the states of Kansas and Missouri, there are still plenty of things that can go wrong that could not only make poor quality ice but could also break the equipment itself or make the ice unsafe to consume. At Capital Equipment, we clean and install hundreds of commercial ice machines each year and we know them all inside and out and how they work like the back of our hand. That also means that we know how to make sure they are safely cleaned and sanitized and we show the business owners we work with how they can keep the exterior and ice bins clean and safe from contamination or we can simply do it all for them. We rent, lease, sell, repair and service all types of commercial ice machines for all types of businesses in the greater Kansas City area and now more than ever it is important to make sure that your ice equipment is clean and sanitized. If your business needs an ice machine, you need to upgrade your current one, or you need to make sure your ice machine(s) are cleaned and sanitized, call Capital Equipment for all of your ice needs at (913) 683-8972 of CLICK HERE FOR OUR CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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June 17, 2020

Nothing Beats the Heat Like Ice!

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We’ve already gotten a taste of summer in the past 2 weeks in Kansas City and there’s still plenty more heat and humidity on the way which means ice will be in high demand. The good news is that Capital Equipment can help with all of your summer ice needs from commercial ice equipment sales, service and rentals to bagged ice supply and delivery along with ice freezers to store it.

Commercial Ice Machine Sales, Rentals, Service and Installation in Kansas City

Whether you are a small business that needs a counter top ice/water combo dispenser or you have hundreds of employees and need a commercial ice machine that will make hundreds of pounds of ice per day, Capital Equipment can help with Kansas City’s ice equipment experts ready help your staff and customers keep cool this summer. Buying ice equipment outright particularly commercial ice machines can get expensive really quick especially for small business. While we at Capital Equipment are happy to sell our customers quality, commercial ice machines outright, we find that a good majority of them choose to rent or lease them from us. With our ice machine rental program, you pay one monthly fee which includes all service, maintenance and repairs during the course of the rental period. There are no surprise fees like charging extra for water filters or routine cleaning unlike most of the other commercial ice machine companies in Kansas City. You will always get an ice machine expert with Capital Equipment that is certified to work on commercial ice equipment but also licensed and fully insured for our customers’ protection.

Our installers are professional and understand all of the factors that could produce less than stellar ice like proper spacing, air flow and making sure that water lines are room temperature and not effected by ambient heat. We listen to our customers needs and make recommendations for specific ice machine models that will easily meet their daily ice needs and help them upgrade as their business grows. At Capital Equipment, we know that ice is not at the top of everyone’s priority list but making sure our customers have quality ice and ice equipment is always at the top of ours. If your business needs bulk ice, commercial ice machines, or service for your current ice equipment, call Capital Equipment for Kansas City’s locally owned an operated ice service. Call us today at (913) 683-8972 or CLICK HERE TO FILL OUT OUR CONTACT FORM.

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Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

June 4, 2020

Summer Heat and Ice Machines

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As the temperatures rise in the summertime, so too does the demand for ice which means your commercial ice machine(s) will be working overtime for the next few months.

Commercial Ice Machine Service and Repair in Kansas City

While there isn’t much you can do about the heat and humidity, there are some things you can do to make sure your ice is still cold and clean and more importantly your ice machines are running as efficient as possible even on the hottest of summer days.

Proper Ice Machine Maintenance:

Nothing will slow your ice machine(s) down like poor or lack of maintenance. Scale build up on evaporators or condensers will slow ice production to an absolute crawl and when combined with the heat of summer, could end up doing serious damage to the machine itself. Making sure that your commercial ice machines get regularly scheduled maintenance and cleaning will certainly help keep your ice bins full even on the hottest of days.

Ambient Room Temperature:

The higher the room temperature, the the harder your ice machine(s) will have to work to produce ice. Particularly in places like a busy restaurant kitchen, warehouses, and non-air conditioned areas, the ambient temperature of a room can heat up the water lines causing commercial ice machines to struggle or in some cases cease to make quality ice. High temperature areas also put an enormous amount of strain on compressors which could lead to costly repairs. Ideally, commercial ice machines should be put in an area that has good airflow if possible so that even if the air around it is warm, it can self cool through the air intake.

Adequate Spacing:

Most all commercial ice machines need adequate space around them to effectively self cool unless of course they are water cooled. Placing an ice machine near another appliance that generates heat will make it much more difficult to cool. Especially in restaurant kitchens where ovens and grills tend to generate an enormous amount of heat, commercial ice machines should be placed as far away from them as possible. Also making sure that the ice machines’ intake vents are cleaned regularly so that airflow is not restricted in any way will help keep ice production up.

If you’ve noticed your ice equipment is struggling this summer (or anytime) call the ice machines experts in Kansas City at Capital Equipment for professional service, repair and maintenance on all commercial ice makers. Call us today at (913) 683-8972 or CLICK HERE TO CONTACT US.

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Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

April 29, 2020April 29, 2020

Get Your Ice Machines Ready For Reopening

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With many states ramping up to reopen businesses after weeks of lying dormant, Kansas and Missouri are doing the same in the coming days and Capital Equipment will be busy making sure commercial ice machines are cleaned, running smooth, and ready for staff and customers to return. With many businesses shut down for the last month or more, we’re finding that many of our customers had to shut their ice machines down as well which means that they will need a thorough cleaning and sanitizing treatment before the ice is safe for consumption.

Commercial Ice Machine Service, Cleaning, and Sanitizing in Kansas City and Overland Park

With local health departments more than likely to be our inspecting businesses more than usual, the last thing you need is to have yours shut down due to your ice maker so having professionals like Capital Equipment clean and sanitize your commercial ice machines guarantees that your ice won’t hold your business back from remaining open. Our service team will inspect your entire ice machine making sure that there aren’t any issues that have come up while your equipment has been shut down. The first items that need to be cleaned are the internal components of the ice machine. While many parts and components may not be visible, our services technicians know every nook and cranny of commercial ice equipment so that we can quickly and thoroughly remove, clean, and replace each component that is susceptible to contamination. We make sure that the water supply is clean which means any water lines are inspected and cleaned as well as replacing the water filter to insure clean, clear ice. Of course the ice bin will need to be drained and thoroughly cleaned as well since it is more often than not the area of commercial ice machines that is most likely to harbor dirt, mold, mildew, or other harmful germs that can greatly effect the quality of ice. Also, ice scoops will need to be cleaned and sanitized often as they come in constant contact with human hands and are often overlooked when they should be washed and replaced frequently. Lastly, the exterior of commercial ice machines need to be cleaned often as well. Especially in busy kitchens and break rooms, ice machines (in particular bin doors) are likely to have more human contact than you would think and making sure the outside of the machine is cleaned often can prevent any issues that may find their way into the ice. We only use cleaners and sanitizers that are specific to commercial ice machines and ice equipment.

At Capital Equipment, we know that getting businesses back open is absolutely essential but not having your commercial ice machines professionally cleaned and sanitized before you do so is not only risky, it’s irresponsible. Call us today at (913) 683-8972 to schedule professional cleaning and sanitizing for your commercial ice machines of CLICK HERE TO CONTACT US. Stay safe, KC!

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Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

April 16, 2020

We Install and Service Commercial Ice Machines

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It goes without saying that this is a very odd time in our city’s and country’s history. With so many restaurants, offices and businesses lying vacant we wanted to let our current and new customers know that Capital Equipment is still out servicing, cleaning, and even delivering new commercial ice machines and ice equipment in the greater Kansas City area.

Commercial Ice Machine Sales, Leasing and Rentals In Kansas City

We’ve been lucky enough to have had great customers during this different time in our city that have continued to have us do what we do best which is making sure each business we work with has quality ice and clean, working ice machines. We know that reopening our city, and more importantly the businesses in it, is going to create some unique problems for many of our customers but your commercial ice machines won’t be one of them.

Commercial Ice Machine Service and Repair in Kansas City

If your business is currently closed down and you aren’t using your ice machine(s), be sure to drain any water out and turn them off. It will not only save you on energy costs but it will also prevent wear and tear on the machines components. When it’s time to fire up your ice machines again make sure that you give us a call and have us thoroughly clean and sanitize the equipment. Even though the ice machine isn’t being used, mold and mildew could easily begin to grow somewhere with the equipment. Capital Equipment knows every area of a commercial ice machine that could harbor mold, mildew and scale even when they aren’t visible and we’ll make sure your equipment is good to go as you temporarily shut down.

It may see redundant but you’ll want to clean and sanitize your ice machine(s) even more frequently than normal as health and safety of your staff and customers will likely be under even more scrutiny than the pre-COVID-19 era. This is where things will get tricky because no one really knows exactly when that will be and how it will all work. However it’s not a matter of IF but WHEN restaurants, bars, offices and businesses will reopen again and when they do Capital Equipment will be working overtime to make sure that our customers’ ice machines and ice equipment are ready to go to welcome back their customers and staff. We at Capital Equipment understand that it is a very difficult time for many business and we will do anything we can to help them. Call Capital Equipment today at (913) 683-8972 for all of your ice and commercial ice machine needs in and around the greater Kansas City area or CLICK HERE TO CONTACT US.

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Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

April 8, 2020

Cleaning Your Commercial Ice Machines

It has never been more important than it is now to make sure your restaurant’s or business’ ice machines are thoroughly cleaned and sanitized. At Capital Equipment, we have worked with hundreds of businesses and organizations in the greater Kansas City area to ensure that their commercial ice machines are not a haven for germs, bacteria, and, in the age of COVID-19, transmittable diseases. Our service technicians are professional and knowledgeable on how to best clean and sanitize most all major brands of commercial ice equipment and now more than ever we understand the importance of social distancing when we are on service calls to help our customers with their ice machines.

Commercial Ice Machine Installation, Cleaning and Service in Kansas City and Overland Park

Ice is considered by the FDA to be a food which means that every business is required to follow specific guidelines set forth to keep it clean and more importantly keep the machines that make it clean and sanitized. If you think about it, most commercial ice machines require either someone to scoop out ice by hand or activate an ice dispenser using one’s hand which is clearly why keeping your ice machines clean is imperative especially now. Capital Equipment effectively and thoroughly cleans out ice bins and the internal components that could potentially harbor mold, mildew, scale buildup and germs or diseases that could be health risk to your staff and customers.

We are service certified with most major commercial ice machine brands which means we understand the manufacturers recommended cleaning processes and practice them accordingly. Our service technicians will clean and inspect water filters, ice bins, condensers, water lines, dispensers (if applicable, evaporators and other parts and components that come in contact with water and the ice. We’re also happy to provide tips to our customers on how to effectively clean the outside of the ice machines as more often than not, they come in contact with hands more than anywhere else on the equipment which can easily contaminate the ice inside. Some signs that you need to have your ice machine are:

Ice machine isn’t making any ice
Ice takes longer to make than usual
Ice has an odor
Ice machine is making incomplete cubes
Soft and/or milky looking ice
The ice machine won’t cycle to harvest mode

At Capital Equipment, we know that this is a very difficult time for many businesses especially in the hospitality and restaurant industry but we want you to know that we are here for all of your commercial ice needs.

Don’t take chances with your commercial ice machine and have Capital Equipment keep your ice equipment clean and sanitized. Call us today and speak directly with one of our commercial ice machine experts at (913) 683-8972 or CLICK HERE TO CONTACT US. Stay safe, KC!

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Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

March 25, 2020

No Hidden Fees With Our Ice Machine Rentals

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With all of the bad news in the past few weeks the last thing restaurants and business owners need to is to be charged extra and unnecessary fees with from their commercial ice machine company. We’ve been getting quite an earful recently from many of our new customers telling us that the BIG commercial ice machines dealers are adding extra fees for cleaning, sanitizing and even changing water filters on ice equipment that is rented which makes no sense at all to us.

Commercial Ice Machines and Ice Maker Rentals in Kansas City, Overland Park and St Joseph

The fact is that keeping your commercial ice machines (and really everything in your business) clean, sanitized and safe for your staff and employees is imperative especially now. With ice machine rentals, we at Capital Equipment don’t believe that you should be charged extra fees because, well, you don’t own the equipment. Think of it this way: if you are renting an apartment or house and routine maintenance items like changing a furnaces filter, making sure heat and A/C are working, keeping mold from contaminated the living space and overall standard upkeep is the landlord’s responsibility. That’s why our ice machine rental program is a flat rate with no hidden fees or surprise costs during the course of your rental. Capital Equipment’s rental program is plain and simple: one flat monthly rate and we take care of any maintenance or repairs during your rental period. Our service technicians will make sure that we are safe and practice appropriate hygiene when we are operating in your restaurant or business and we are flexible with scheduling because we understand that we are living in very different times than we were just a few short weeks ago.

Now more than ever it is of the utmost importance to make sure businesses are routinely cleaned and safe for both employees and potential customers and Capital Equipment makes it easy for business owners to make sure their ice machines are clean, running smooth and producing much needed ice in Kansas City. We’ll be open and ready to help Kansas City area businesses with all of their ice needs. Call the commercial ice machine experts at Capital Equipment today at (913) 683-8972 or CLICK HERE TO CONTACT US.

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Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

February 13, 2020

Ice Machines For Office Big and Small

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When most people think about commercial ice machines, they tend to imagine huge, bulky ice equipment that make hundreds of pounds of ice per day. Well, that’s sort of accurate in that there are ice machines that can make enormous amounts of ice but for small businesses (especially for offices) there are also options to have quality ice equipment that is much more compact. At Capital Equipment, we work with businesses big and small in the Kansas City area to help our customers get the ice equipment they want that also suits their needs and as their ice needs change, we help them upgrade their equipment as well.

Office Ice Machines in Kansas City, Overland Park and Lenexa

While we work with countless restaurants and bars in the KC metro, we’ve noticed a trend of small to medium sized offices wanting commercial grade ice machines for their employees and customers as well. From ice/water combination machines to larger ice bins for companies with hundreds of employees, Capital Equipment takes the time to analyze exactly which type and size of ice machine offices and businesses need as well as install and maintain it. We take into account factors such as how many employees there are, whether the work physical which may increase ice and water usage, and how big the work area is in that for larger workplace areas like warehouses might require multiple ice machines.

We offer a variety of options for businesses to acquire quality ice machines including rental programs, leasing and of course outright purchasing as well. Unlike the larger, national commercial ice machine companies that send out pushy sales representatives that just want to make a sale as quick as they can, we consult with the businesses and business owners we work with to understand their ice needs and make our recommendations accordingly. Our ice machine installers will make sure that we schedule installation so as not to disrupt business and we handle everything from installing water lines to complete calibration and set up of the ice equipment. When it comes to helping Kansas City area businesses get the commercial ice machines they need, Capital Equipment makes it easy and hassle free. Call us today for all of you commercial ice equipment needs at (913) 683-8972 or CLICK HERE TO CONTACT US.