Manitowoc is one of the most trusted, durable and reliable commercial ice machine brands in the world but ice equipment can be temperamental. With Manitowoc products, error codes are just part of the life cycle of the machine but luckily in the Kansas City area, Capital Equipment has factory trained technicians that can get your ice machines running smooth again.
Commercial Ice Machines Service, Repair and Error Codes in Kansas City, Overland Park, and Platte City
While there are a seemingly infinite number of things that can go wrong with any given ice machine as there are so many parts and components required to make ice, Manitowoc uses an error code system to help pin down exactly what is going on and what needs to be done to fix it. Here are some of the error codes you may see from your Manitowoc ice machine:
| E01: Long Freeze | Long freeze cycle |
| E02: Long Harvest | Long harvest cycle |
| E03: Power Loss | Input power supply is interrupted or lost |
| E04: Hi Cnd Temp/Wtr Cnd Fault | High condenser temperature on air-cooled/water-cooled unit |
| E05: HPC Fault | High pressure control opened |
| E06, E13, E14, E17 & E18 | Not in use/spare codes |
| E07: Starving TXV | Starving evaporator for single TXV or low on charge |
| E08: TXV Fault | Fault in single- or dual-circuit evaporators |
| E09: Flood Evap 1 | Flooding evaporator fault for single-circuit single evaporator |
| E10: Flood Evap 2 | Flooding evaporator fault for dual-circuit single evaporator |
| E11: Refig Fault | Refrigeration system fault (air-cooled and water-cooled units only) |
| E12: Curtain Fault | Curtain switch is open for more than 24 hours |
| E15: Low Liq Temp | Low ambient control fault when liquid line temperature drops below 60 degrees Fahrenheit for more than a continuous minute during a freeze cycle |
| E16: Rmt Cnd Temp | Remote condenser fault when liquid line temperature drops below 40 degrees Fahrenheit or exceeds 140 degrees Fahrenheit for more than a continuous minute during a freeze cycle |
| E19: ITP Fault | Ice probe fault |
| E20: WTR Fault | Water system fault |
| E21: T1 Fault | T1 sensor issue |
| E22: T2 Fault | T2 sensor issue |
| E23: T3 Fault | T3 sensor issue |
| E24: T4 Fault | T4 sensor issue |
| E25: Bin Prb Fault | Bin level probe low sensor fault |
| E26: Bin Prb Fault | Bin level probe medium sensor fault |
| E27: Bin Prb Fault | Bin level probe high sensor fault |
| E28: AUCS | AuCS board is not connected or present |
| E29: USB COMM | Communication error caused by defective USB drive or no USB drive detected |
| E30: USB DNLD | Downloading error caused by defective USB drive |
| E31: Safe Mode | Machine running in safe mode |
| E32: RS485 COMM | Event log for when there is no communication between the control board and gateway from the device plugged into the RS485 port |
| E33: KEYBOARD | Keyboard is faulty or not plugged into the control board |
| E34: DISPLAY | Keyboard is faulty or not plugged into the control board |
When you see any of these error codes on your Manitowoc ice machine, it’s best to let a factory trained service technician handle it otherwise you could void the manufacturer’s warranty. Capital Equipment is proud to be a Manitowoc representative for the greater Kansas City area and our technicians are certified and trained by the manufacturer to perform any repair, service or maintenance needed.
Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.
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