Ice Machine Not Working? We Can Help!

There’s nothing more jarring for businesses that rely on providing their staff, patients, guests, or customers ice than to have their commercial ice machine all of a sudden not work correctly or at all. At Capital Equipment, we get phone calls and emails every day from frantic managers and business owners that need help getting their ice equipment back up and running in a flash, and we are more than happy to help them in the greater Kansas City area.

Commercial Ice Machine Sales, Service, and Repair in Kansas City, St Joseph, and Leavenworth

With factory-trained and fully insured service technicians, Capital Equipment can quickly diagnose your commercial ice machines and, more importantly, get them back up and running quickly and efficiently. Whether it’s routine service and maintenance like cleaning, water filter changing, or adding refrigerant, to mechanical repairs and parts replacement, the ice equipment experts at Capital Equipment know ice machines inside and out. We can also install, clean, and unclog water lines which are a common problem with commercial ice machines as you can’t make ice without a reliable water source. Our warehouse is always fully stocked with hundreds of OEM factory-made parts for all types of commercial ice equipment, including parts for brands like Follett, Ice-O-Matic, Scotsman, Hoshizaki, Manitowoc, Ice Maid, and Kold-Draft, all of which we are authorized dealers for.

But most importantly, our service technicians are upfront and honest about the condition of your commercial ice machine. If the repairs don’t financially make sense, we offer a wide variety of options to rent, lease, and buy new equipment without the pushy sales approach that you get with the bigger ice machine dealers. At Capital Equipment, we have the experience, knowledge, and expertise to ensure your ice machines are always running smoothly in the greater Kansas City area. If you need service, maintenance, or repairs for your ice equipment, call us today at (913) 683-8972 or CLICK HERE FOR OUR CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all your commercial ice machine and ice equipment needs in the greater Kansas City area.

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December 15, 2021

Service and Repair For Ice Machines During The Holidays

ice-machine-KC-KCMO-Kansas-City-sales-rentals-St-Joseph

The holiday rush means different things to different people. For example, consumers tend to flock to malls and department stores to find the perfect holiday gift, whereas business owners often hire seasonal workers and extend shifts to keep up with demand.

Service, Repair, and Maintenance For Commercial Ice Machines in Kansas City

Warehouses, particularly those that deal in retail distribution, can sometimes run 24 hours a day during the holidays, which also means that demand for ice increases dramatically compared to the rest of the year. Hotels see an influx of holiday travelers from all corners of the county to see friends and family, which means that hotel ice dispensers will be working overtime and in heavy use. Unfortunately, hospitals and health care facilities are seeing an influx in traffic again this year, and ice is used in various ways to reduce fever, swelling and keep medical staff and patients hydrated.

At Captial Equipment, we understand that ice machines are more often than not an afterthought for businesses until they aren’t working correctly. This is why our service and repair technicians are all over the Kansas City metro this month, ensuring our customers’ ice equipment is the last thing they have to worry about during the holidays. We are fully licensed, insured, and factory-trained to work on all commercial ice machines and ice equipment for routine maintenance, cleaning/sanitizing, mechanical repairs and can assist with upgrades and/or replacement of ice machines. Our warehouse is always stocked with the most common replacement parts so that businesses never have to wait on long shipping times because we understand that for most companies, not having working ice machines during the holidays, or anytime for that matter, is not an option. For service, cleaning, maintenance, and repairs on commercial ice machines and ice equipment in the greater Kansas City area, call Capital Equipment at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all your commercial ice machine and ice equipment needs in the greater Kansas City area.

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December 3, 2021

The Importance of Cleaning and Sanitizing Commercial Ice Machines

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Nothing is worse than dirty, smelly, and foul-tasting ice, and in most cases, it’s a direct result of a lack of cleaning, sanitizing, and routine water filter changes. At Capital Equipment, we’ve seen some pretty dirty ice machines over the years and have helped ensure that hundreds of them get professionally cleaned, sanitized, and back to making quality, clean ice.

Commercial Ice Machine Service and Repair in Kansas City, St Joseph, and Leavenworth, KS

As each business and industry is unique, cleaning and sanitizing schedules tend to vary based on the amount of ice used, the environment that the ice equipment is located, and the type of ice machines that determines how frequently service is needed. For example, an ice machine in a warehouse or industrial setting will likely need to be cleaned and sanitized more often than ice equipment in a small office. This is because hundreds of hands come in contact with the ice machines daily while there are also contaminates in the air, which can easily end up in the ice bins. Also, most of the Midwest is a hard water area meaning that there are excessive minerals in the water, which over time can begin to build up and hinder efficiency on internal parts, water lines, water dispensers, and water filters in commercial ice machines. For smaller business environments, ice machines, in many cases, need to be professionally cleaned every few months; however, the exterior of the equipment should be cleaned more regularly, especially when you consider that metal surfaces can harbor germs and bacteria if not addressed.

clean-and-sanitize-ice-machine-bin-commercial-ice-machines — Ice bins are one of the most important components to keep clean and sanitized as they come in constant contact with human hands and other airborne objects that could contain bacteria and contaminate the ice.

Hotels and hospital ice machines often need a more frequent cleaning and service schedule as they tend to get a lot of use by many different people and, particularly in health care settings, are exposed to a wide array of potential contaminates. At Capital Equipment, we understand that each and every business is unique in its ice needs which is why we customize a cleaning, sanitizing, and service schedule to ensure there is always clean, quality ice in their bins. Call us today for all of your ice needs in the greater Kansas City area at (913) 683-8972 or CLICK HERE FOR OUR CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all your commercial ice machine and ice equipment needs in the greater Kansas City area.

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September 2, 2021

Professional Cleaning and Service For Commercial Ice Machines

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Keeping your commercial ice machines professionally serviced and cleaned will most certainly extend the life of the equipment and ensure that they produce quality, clean ice. In the greater Kansas City area, Capital Equipment helps businesses big and small do just that. With technicians that are factory trained, licensed, and insured t work on ice machine manufacturers like Follet, Ice-O-Matic, Hoshizaki, Manitowoc, Kold-Draft, Scotsman, and Ice Maid, we have Kansas City covered with responsive service, repair, maintenance, cleaning service when you need it so that business owners can focus on running their business not whether or not their ice equipment is running.

Commercial Ice Machine Service, Cleaning, and Repair in Kansas City, St Joseph, and Overland Park

We know every square inch of ice machines where gunk can easily hide so that when you hire Capital Equipment to clean or sanitize your ice equipment, you can rest assure that it is done right and, more importantly, thoroughly. Our service and repair technicians can help with everything from troubleshooting long harvest cycles, addressing and clearing error codes to changing out water filters, deep cleaning/sanitizing ice bins, and ensuring that water lines are clear of debris. With most of the Kansas City area and Midwest having hard water, it’s important to ensure that commercial ice machines are cleaned and serviced regularly as calcium, and other mineral buildups can hinder quality ice production. Capital Equipment can help your business determine how and when to service your ice equipment regularly.

commercial-ice-machine-cleaning-service-repair-Kansas-City — Regularly cleaning and sanitizing your commercial ice machines are an easy and obvious way to keep quality ice in your bins.

We’ve worked with hundreds of businesses and organizations in the greater Kansas City area and even some outlying communities like St Joseph, Lawrence, Leavenworth, and Lansing, but we never cut corners on delivering the highest quality customer service because we know that quality ice and ice machines are important. We understand that different parts of the Kansas City metro area are under varying guidelines pertaining to COVID-19. We know and understand each area’s mandates and abide by them for the safety of our staff and the businesses we work with. For professional commercial ice machine cleaning, service, and/or repairs in the greater Kansas City area, call Capital Equipment at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all your commercial ice machine and ice equipment needs in the greater Kansas City area.

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June 10, 2021

Quality Ice Begins With Your Commercial Ice Machine

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It’s rare to hear someone in an office, restaurant, bar say, “Wow, this ice is delicious!” but it’s certainly not a stretch when the ice tastes funny or is anything less than crystal clear and clean. At Capital Equipment, we take the guesswork out of making sure that our customers always have quality, clean, and clear ice in their bins and ice dispensers making sure that we only offer the most trusted and reliable commercial ice equipment brands, factory-trained service technicians, and professional installation to make sure that we deliver exceptional customer service and more importantly ice that staff and customers alike will love.

Commercial Ice Machine Installation and Service in Kansas City

Obviously, water is the key ingredient to making ice but poor quality water or more specifically an ineffective water filter can make even the best commercial ice machines produce sub-par, cloudy ice. At Capital Equipment, our service technicians make certain that before the water even reaches your ice machines it is run through the most proven and effective water filters so that not only does your ice taste clean, but it also looks clean and clear. Keeping ice machines and ice equipment properly cleaned and maintained is a big part of what we do at Capital Equipment and our service techs all have years of experience, are fully insured, and know ice equipment inside and out so that you never have to worry about having anything less than superior quality ice and ice machines that run as smooth as silk. Unlike many commercial ice equipment dealers that tend to offer a myriad of manufacturers that seem either new to the market or just plain unheard of, Capital Equipment makes sure the ice machines and ice equipment we provide have a proven track record of quality and reliability. We are authorized dealers from the most trusted and durable ice equipment manufacturers in the world including Manitowoc, Hoshizaki, Ice Maid, Kold-Draft, Scotsman, Follett, and Ice-O-Matic but unlike many commercial ice machine companies in the Kansas City area, our technicians are factory trained and fully insured to install, service, and repair the equipment we offer. For locally-owned, customer service center commercial ice machine sales, rentals, leasing, cleaning, and repairs, Kansas City office and business have trust Captial Equipment because we deliver. Call us today for all of your ice and ice equipment needs at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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September 3, 2020

Ice Machine Service, Cleaning, and Repair

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Ice machines are truly a modern marvel and it’s easy to take them for granted until they all of a sudden don’t work. At Capital Equipment, we help hundreds of businesses in and around the greater Kansas City area have quality, reliable commercial ice machines for their customers and staff and making sure their ice equipment is always running smooth is a big part of our business.

Commercial Ice Machine Cleaning, Service, and Repair in Kansas City, Overland Park and St Joseph

There are hundreds of parts and components that make up an ice machine and when they aren’t properly maintenanced and/or serviced, things can get bad really quick. From putting unnecessary strain on essential components to having unclean or dirty ice, making sure your commercial ice machine(s) are being looked after by an experienced, professional technician will inevitably save your equipment from any downtime but it can also save your business money by avoiding costly ice machine repairs or worse replacement.

Some of the most common issues we see with commercial ice machines are:

The ice machines isn’t making ice at all
The ice machine isn’t making enough ice
The ice machine won’t dispense ice
The ice machine is leaking
The water is freezing before it reaches the ice mold
The ice machine is dispensing dirty and/or foul smelling ice
The ice machine is displaying an error code or making odd noises

Capital Equipment also provides routine maintenance services for commercial ice machines like:

Clean air filters on air cooled ice machines
Sanitize ice machine water systems
Change water filters
Check and replace faulty water valves
Clean and sanitize ice bins
And overall inspection of the ice equipment

At Capital Equipment, our sole purpose is provide quality, reliable commercial ice machines and ice equipment to Kansas City business and to help them make sure they making clean, delicious ice. If your business needs to add, upgrade or repair a commercial ice machine call us today at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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July 1, 2020

Keeping Your Commercial Ice Machines Safe

commercial-ice-machine-service-repair-cleaning-Kansas-City — Scale build up isn’t just gross, it’s unsafe. Let Capital Equipment thoroughly clean and sanitize your commercial ice machine in the Kansas City area.

With many businesses slowly reopening again and summer in full swing, ice remains something that many most business absolutely need to operate and in the Kansas City area Capital Equipment makes sure they have the ice and ice equipment they need when they need it most. From helping restaurants keep their ice machines cleaned and sanitized to helping hospitals and health care facilities upgrade their ice equipment to meet the growing needs of their patients and staff, Capital Equipment is doing everything we can to make sure that Kansas City area businesses don’t have to worry about having clean, quality ice because they likely have plenty of other things that need their attention.

Commercial Ice Machine Installation, Service, and Cleaning in Kansas City

Our ice machine technicians and representatives understand the COVID-19 is not going away anytime soon which is why we are taking extra precautions to make sure we keep our customers, their customers, and their staff safe by wearing face masks and gloves when we are in and around your business. We are constantly and continually using hand sanitizer and washing our hands at every opportunity while maintaining responsible social distancing. We make sure that the commercial ice machines we install are thoroughly cleaned and sanitized so that when they begin making ice, it will be completely safe for consumption.

Making ice is a delicate process and with all of the health and safety guidelines in the Kansas City area and both the states of Kansas and Missouri, there are still plenty of things that can go wrong that could not only make poor quality ice but could also break the equipment itself or make the ice unsafe to consume. At Capital Equipment, we clean and install hundreds of commercial ice machines each year and we know them all inside and out and how they work like the back of our hand. That also means that we know how to make sure they are safely cleaned and sanitized and we show the business owners we work with how they can keep the exterior and ice bins clean and safe from contamination or we can simply do it all for them. We rent, lease, sell, repair and service all types of commercial ice machines for all types of businesses in the greater Kansas City area and now more than ever it is important to make sure that your ice equipment is clean and sanitized. If your business needs an ice machine, you need to upgrade your current one, or you need to make sure your ice machine(s) are cleaned and sanitized, call Capital Equipment for all of your ice needs at (913) 683-8972 of CLICK HERE FOR OUR CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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June 17, 2020

Nothing Beats the Heat Like Ice!

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We’ve already gotten a taste of summer in the past 2 weeks in Kansas City and there’s still plenty more heat and humidity on the way which means ice will be in high demand. The good news is that Capital Equipment can help with all of your summer ice needs from commercial ice equipment sales, service and rentals to bagged ice supply and delivery along with ice freezers to store it.

Commercial Ice Machine Sales, Rentals, Service and Installation in Kansas City

Whether you are a small business that needs a counter top ice/water combo dispenser or you have hundreds of employees and need a commercial ice machine that will make hundreds of pounds of ice per day, Capital Equipment can help with Kansas City’s ice equipment experts ready help your staff and customers keep cool this summer. Buying ice equipment outright particularly commercial ice machines can get expensive really quick especially for small business. While we at Capital Equipment are happy to sell our customers quality, commercial ice machines outright, we find that a good majority of them choose to rent or lease them from us. With our ice machine rental program, you pay one monthly fee which includes all service, maintenance and repairs during the course of the rental period. There are no surprise fees like charging extra for water filters or routine cleaning unlike most of the other commercial ice machine companies in Kansas City. You will always get an ice machine expert with Capital Equipment that is certified to work on commercial ice equipment but also licensed and fully insured for our customers’ protection.

Our installers are professional and understand all of the factors that could produce less than stellar ice like proper spacing, air flow and making sure that water lines are room temperature and not effected by ambient heat. We listen to our customers needs and make recommendations for specific ice machine models that will easily meet their daily ice needs and help them upgrade as their business grows. At Capital Equipment, we know that ice is not at the top of everyone’s priority list but making sure our customers have quality ice and ice equipment is always at the top of ours. If your business needs bulk ice, commercial ice machines, or service for your current ice equipment, call Capital Equipment for Kansas City’s locally owned an operated ice service. Call us today at (913) 683-8972 or CLICK HERE TO FILL OUT OUR CONTACT FORM.

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Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

May 27, 2020

Making Sure Your Ice Machines Are Safe

what-makes-good-ice-Capital-Equipment-Kansas-City

With businesses slowly opening back up in the Kansas City area and across the country, business owners will need to make sure that their water supply and ice machines are clean and safe for consumption. Capital Equipment can help with expertly trained and certified technicians that can help get your ice machines and business back up and running.

Commercial Ice Machine Service, Repair and Maintenance in Kansas City

If your business has been shut down for some time, the Kansas City Water Department has released some guidelines for reopening and making sure that your water is safe and clean which by extension will pertain to commercial ice machines as well. According to the Kansas City Water Department website (in conjunction with guidance from the CDC (Centers For Disease Control and Prevention), business owners need to clear out trapped water from their lines using the following guidelines:

Make sure all faucets in the building flow to a drain. If there are any water filters, remove or bypass them.
For best results, it is recommended that all aerators and screens are removed from every faucet being flushed.
Using the cold-water handles, turn on all faucets – including kitchen and bathroom sinks, utility and mop sinks, bathtub and shower, etc. – and allow them to run during the entirety of the flushing process.
Start with the lowest floor. If there is a basement, start there.
Move to the next highest floor and turn on all faucets.
Continue until all faucets are turned on in the structure.
At the end of this process, water should be flowing from all the faucets in the building at the same time.
Let the water run until the temperature changes.
Repeat steps 3-5 using the hot-water taps.
Replace any filters and reinstall any aerators and screens that were removed.

These same guidelines are applicable to commercial ice machines as well. While Capital Equipment helped many of our customers drain and clean out their ice equipment prior to shutting down, we know that many businesses ceased operations without much warning likely leaving their ice machines unattended. If that is that case, you’ll need to make sure any water that has been trapped in the water lines feeding the ice machine are cleared and thoroughly cleaned out. Water filters will need to be replaced as they may have become contaminated and rendered ineffective while lying dormant. Ice bins will need to be cleaned and sanitized while making sure items like ice scoops are cleaned as well. Internal components will need to be inspected and replaced if they have become damaged or contaminated.

If your business has been closed down for an any period of time due to the pandemic, you can’t simply flip your commercial ice machine(s) back on and expect to have clean, safe ice. Call Kansas City’s commercial ice machine experts at Capital Equipment at (913) 683-8972 for professional service, repair, cleaning and maintenance or CLICK HERE TO CONTACT US.