Common Questions About Ice Machines

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Not everyone is an ice machine experts and at Capital Equipment, we get it, which is why we put together some of the most common questions we get from our customers about ice and ice equipment.

Commercial Ice Machines in Kansas City, Overland Park, and Shawnee, KS

For years, Capital Equipment has been the greater Kansas City area’s commercial ice machine experts and our goal is and always has been to help educate our customers to make sure that they have the right ice equipment for their businesses.

What are the best commercial ice machines?

There are quite literally hundreds of ice machine manufacturers with new ones popping up each year but the problem is that many of them aren’t built for the long haul and when you have an obscure brand, replacement parts can be hard to come by. At Capital Equipment, we recommend well known and well established commercial ice machine brands that have a proven history of being reliable and for making the highest quality ice. Capital Equipment recommends Hoshizaki, Scotsman, Manitowoc, and Ice-O-Matic ice machines as they have proved to be durable and reliable for years for all types of businesses.

How often should ice machines be cleaned and sanitized?

Many commercial ice machine manufacturers have different recommendations but overall a good rule of thumb would be about every 3 months. However, larger ice machines that see more individuals using them and thousands of pounds of ice produced may need to be cleaned more frequently. Particularly with COVID-19 continuing to spread, cleaning and sanitizing commercial ice machines should be much more frequently especially if a large number of people are coming in contact with the equipment. Also, when a boil order is issued for the city where your business is located it’s generally a good idea to clean and sanitize your commercial ice machines as well as change the water filter.

How often should the water filter be changed on a commercial ice machine?

As stated above, it is highly recommended that water filters be changed immediately if a boil order has been issued in your area but under normal circumstances most commercial ice machine manufacturers recommend every six months but equipment that is in heavily use may require more frequent changeouts. It’s best to make sure that water filters are changed out on a predetermined schedule to ensure quality, clean ice otherwise it may begin to taste funny which is not good for any business.

The commercial ice machine experts at Capital Equipment are always happy to answer any questions you have about which equipment will work best for your business and we can help make sure your current ice machine(s) are running smooth and your ice bins are always full of clean, clear ice. Call us today for all of your commercial and industrial ice machines and ice equipment needs at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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September 23, 2020September 29, 2020

Parts and Service For Ice Machines

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One of the biggest components of our business at Capital Equipment is having the right parts on hand for our customers’ ice machines and being ready and able to provide service at a moments notice. Because we rent, lease, and have sold hundreds of commercial ice machines in and around the greater Kansas City area, it can prove to be a quite a trip around the metro but we get it done everyday without fail.

Commercial Ice Machine Parts, Service, and Sales in Kansas City

Parts for commercial ice machines are never a problem because at Capital Equipment we proactively keep them in stock for the ice equipment we lease, rent and service so that our customers never have to wait or have their ice machine(s) down while we wait for parts to arrive. We use OEM (Original Equipment Manufacturer) parts so that we know that the parts we install on our customers’ commercial ice machines are durable and of the highest quality. Many commercial ice equipment dealers opt to use aftermarket parts to save money which isn’t the right thing to do and why Capital Equipment simply doesn’t do it. In other words, we never cut corners on the parts we supply.

We regularly stock and install common and critical parts for brand name commercial ice machines including:

Water filters
Pumps
Thermostats
Baffles
Ice bins
Water inlets
Compressors
Fan motors
Ice bin door gaskets
Air filters
Ice bin doors
Drain caps
Louvers
Ice bin gaskets
Capacitors
Hoses
Water lines
Control boards
Solenoid valves
Float switches
Drain boards
Fuses
Compressor relays
Cube guides
and many more parts for commercial ice machines and ice equipment

Making sure that our service technicians can respond quickly and efficiently to our customers when their ice machines are down or in need of repair is imperative to delivering the exceptional customer service we have to come to be known for in the Kansas City area. If your commercial ice machines or ice equipment are in need of parts, service and/or repairs call the pros at Capital Equipment at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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September 3, 2020

Ice Machine Service, Cleaning, and Repair

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Ice machines are truly a modern marvel and it’s easy to take them for granted until they all of a sudden don’t work. At Capital Equipment, we help hundreds of businesses in and around the greater Kansas City area have quality, reliable commercial ice machines for their customers and staff and making sure their ice equipment is always running smooth is a big part of our business.

Commercial Ice Machine Cleaning, Service, and Repair in Kansas City, Overland Park and St Joseph

There are hundreds of parts and components that make up an ice machine and when they aren’t properly maintenanced and/or serviced, things can get bad really quick. From putting unnecessary strain on essential components to having unclean or dirty ice, making sure your commercial ice machine(s) are being looked after by an experienced, professional technician will inevitably save your equipment from any downtime but it can also save your business money by avoiding costly ice machine repairs or worse replacement.

Some of the most common issues we see with commercial ice machines are:

The ice machines isn’t making ice at all
The ice machine isn’t making enough ice
The ice machine won’t dispense ice
The ice machine is leaking
The water is freezing before it reaches the ice mold
The ice machine is dispensing dirty and/or foul smelling ice
The ice machine is displaying an error code or making odd noises

Capital Equipment also provides routine maintenance services for commercial ice machines like:

Clean air filters on air cooled ice machines
Sanitize ice machine water systems
Change water filters
Check and replace faulty water valves
Clean and sanitize ice bins
And overall inspection of the ice equipment

At Capital Equipment, our sole purpose is provide quality, reliable commercial ice machines and ice equipment to Kansas City business and to help them make sure they making clean, delicious ice. If your business needs to add, upgrade or repair a commercial ice machine call us today at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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July 1, 2020

Keeping Your Commercial Ice Machines Safe

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commercial-ice-machine-service-repair-cleaning-Kansas-City — Scale build up isn’t just gross, it’s unsafe. Let Capital Equipment thoroughly clean and sanitize your commercial ice machine in the Kansas City area.

With many businesses slowly reopening again and summer in full swing, ice remains something that many most business absolutely need to operate and in the Kansas City area Capital Equipment makes sure they have the ice and ice equipment they need when they need it most. From helping restaurants keep their ice machines cleaned and sanitized to helping hospitals and health care facilities upgrade their ice equipment to meet the growing needs of their patients and staff, Capital Equipment is doing everything we can to make sure that Kansas City area businesses don’t have to worry about having clean, quality ice because they likely have plenty of other things that need their attention.

Commercial Ice Machine Installation, Service, and Cleaning in Kansas City

commercial-ice-machine-cleaning-service-repair-Kansas-City — Regularly cleaning and sanitizing your commercial ice machines are an easy and obvious way keep quality ice in your bins.

Our ice machine technicians and representatives understand the COVID-19 is not going away anytime soon which is why we are taking extra precautions to make sure we keep our customers, their customers, and their staff safe by wearing face masks and gloves when we are in and around your business. We are constantly and continually using hand sanitizer and washing our hands at every opportunity while maintaining responsible social distancing. We make sure that the commercial ice machines we install are thoroughly cleaned and sanitized so that when they begin making ice, it will be completely safe for consumption.

Making ice is a delicate process and with all of the health and safety guidelines in the Kansas City area and both the states of Kansas and Missouri, there are still plenty of things that can go wrong that could not only make poor quality ice but could also break the equipment itself or make the ice unsafe to consume. At Capital Equipment, we clean and install hundreds of commercial ice machines each year and we know them all inside and out and how they work like the back of our hand. That also means that we know how to make sure they are safely cleaned and sanitized and we show the business owners we work with how they can keep the exterior and ice bins clean and safe from contamination or we can simply do it all for them. We rent, lease, sell, repair and service all types of commercial ice machines for all types of businesses in the greater Kansas City area and now more than ever it is important to make sure that your ice equipment is clean and sanitized. If your business needs an ice machine, you need to upgrade your current one, or you need to make sure your ice machine(s) are cleaned and sanitized, call Capital Equipment for all of your ice needs at (913) 683-8972 of CLICK HERE FOR OUR CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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April 29, 2020April 29, 2020

Get Your Ice Machines Ready For Reopening

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With many states ramping up to reopen businesses after weeks of lying dormant, Kansas and Missouri are doing the same in the coming days and Capital Equipment will be busy making sure commercial ice machines are cleaned, running smooth, and ready for staff and customers to return. With many businesses shut down for the last month or more, we’re finding that many of our customers had to shut their ice machines down as well which means that they will need a thorough cleaning and sanitizing treatment before the ice is safe for consumption.

Commercial Ice Machine Service, Cleaning, and Sanitizing in Kansas City and Overland Park

With local health departments more than likely to be our inspecting businesses more than usual, the last thing you need is to have yours shut down due to your ice maker so having professionals like Capital Equipment clean and sanitize your commercial ice machines guarantees that your ice won’t hold your business back from remaining open. Our service team will inspect your entire ice machine making sure that there aren’t any issues that have come up while your equipment has been shut down. The first items that need to be cleaned are the internal components of the ice machine. While many parts and components may not be visible, our services technicians know every nook and cranny of commercial ice equipment so that we can quickly and thoroughly remove, clean, and replace each component that is susceptible to contamination. We make sure that the water supply is clean which means any water lines are inspected and cleaned as well as replacing the water filter to insure clean, clear ice. Of course the ice bin will need to be drained and thoroughly cleaned as well since it is more often than not the area of commercial ice machines that is most likely to harbor dirt, mold, mildew, or other harmful germs that can greatly effect the quality of ice. Also, ice scoops will need to be cleaned and sanitized often as they come in constant contact with human hands and are often overlooked when they should be washed and replaced frequently. Lastly, the exterior of commercial ice machines need to be cleaned often as well. Especially in busy kitchens and break rooms, ice machines (in particular bin doors) are likely to have more human contact than you would think and making sure the outside of the machine is cleaned often can prevent any issues that may find their way into the ice. We only use cleaners and sanitizers that are specific to commercial ice machines and ice equipment.

At Capital Equipment, we know that getting businesses back open is absolutely essential but not having your commercial ice machines professionally cleaned and sanitized before you do so is not only risky, it’s irresponsible. Call us today at (913) 683-8972 to schedule professional cleaning and sanitizing for your commercial ice machines of CLICK HERE TO CONTACT US. Stay safe, KC!

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Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

April 16, 2020

We Install and Service Commercial Ice Machines

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It goes without saying that this is a very odd time in our city’s and country’s history. With so many restaurants, offices and businesses lying vacant we wanted to let our current and new customers know that Capital Equipment is still out servicing, cleaning, and even delivering new commercial ice machines and ice equipment in the greater Kansas City area.

Commercial Ice Machine Sales, Leasing and Rentals In Kansas City

We’ve been lucky enough to have had great customers during this different time in our city that have continued to have us do what we do best which is making sure each business we work with has quality ice and clean, working ice machines. We know that reopening our city, and more importantly the businesses in it, is going to create some unique problems for many of our customers but your commercial ice machines won’t be one of them.

Commercial Ice Machine Service and Repair in Kansas City

If your business is currently closed down and you aren’t using your ice machine(s), be sure to drain any water out and turn them off. It will not only save you on energy costs but it will also prevent wear and tear on the machines components. When it’s time to fire up your ice machines again make sure that you give us a call and have us thoroughly clean and sanitize the equipment. Even though the ice machine isn’t being used, mold and mildew could easily begin to grow somewhere with the equipment. Capital Equipment knows every area of a commercial ice machine that could harbor mold, mildew and scale even when they aren’t visible and we’ll make sure your equipment is good to go as you temporarily shut down.

It may see redundant but you’ll want to clean and sanitize your ice machine(s) even more frequently than normal as health and safety of your staff and customers will likely be under even more scrutiny than the pre-COVID-19 era. This is where things will get tricky because no one really knows exactly when that will be and how it will all work. However it’s not a matter of IF but WHEN restaurants, bars, offices and businesses will reopen again and when they do Capital Equipment will be working overtime to make sure that our customers’ ice machines and ice equipment are ready to go to welcome back their customers and staff. We at Capital Equipment understand that it is a very difficult time for many business and we will do anything we can to help them. Call Capital Equipment today at (913) 683-8972 for all of your ice and commercial ice machine needs in and around the greater Kansas City area or CLICK HERE TO CONTACT US.

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Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

January 23, 2020January 23, 2020

What Makes Good Ice?

Not much attention gets paid to ice unless it a) tastes funny, b) looks funny, or c) a combination of both which is never good. The reasons for poor quality ice can be endless as there are so many factors that go into the process of making ice. At Capital Equipment, we pride ourselves on being the partner to hundreds of Kansas City businesses for commercial ice machine sales, rentals, repair, and service as well as ice supply and delivery in the metro and while we can’t provide one ultimate reason for bad ice, we can certainly explain how to make it always taste and look its best.

Commercial Ice Machines in Kansas City and Overland Park

The first step in quality ice is the ice machine itself. It seems simple but the fact is that there are so many commercial ice machine manufactures on the market that the average business owner won’t know that they are getting less than stellar ice equipment until it’s far too late. At Capital Equipment, we’ve seen many ice machine brands come and go and we’ve narrowed down the manufacturers we would recommend to just 4: Manitowoc, Hoshizaki, Ice-O-Matic and Scotsman.

These brands have a stellar reputation for durability and performance that eclipses all of the “off-brands” that many commercial equipment dealers offer. Plus, Capital Equipment regularly keeps the most common parts for these brands of machines in stock so that when our customers need them, they don’t have to wait.

Commercial Ice Machine Service, Sanitation and Cleaning in Kansas City and Overland Park

Most ice machines are working 24 hours a day, 7 days a week and not keeping them properly maintained is a sure way to have poor quality ice. Changing water filters and routine cleaning is a big part of that and Capital Equipment is ready to help you do just that. With commercial ice machine service professionals that have years of experience working on every make and model of ice maker, we have the knowledge and experience to make sure your ice equipment will be running smooth and your ice is clean and clear. We can help clean, sanitize and provide routine water filter changes to ensure your ice is crystal clear, clean and most importantly delicious for your customers and/or staff.

Waiting until your commercial ice machine is too dirty to make clean ice or simply does not work due to poor maintenance can cost your business, your reputation and customers. Let the ice experts in Kansas City at Capital Equipment keep your ice machines running smooth with routine maintenance and service that is truly second to none. Call us today at (913) 683-8972 or CLICK HERE TO CONTACT US.

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Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

June 17, 2019

Need Commercial Ice Machine Repair?

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When your commercial ice machines or ice equipment need parts, service or repairs, you need it now and unfortunately most companies in Kansas City that specialize is commercial grade ice equipment aren’t as responsive as most business’ would like. The problem is that the bigger commercial ice machine companies typically deliver less than responsive customer service leaving you with broke down ice machines and unhappy customers or employees.

Commercial Ice Machine Repair and Service in Kansas City

That’s not the case when you call Capital Equipment for ice machine repair, services and maintenance because we understand that empty ice bins or poor quality ice can cost you business and productivity. Whether your ice tastes bad or it’s simply not making ice, Capital Equipment are Kansas City’s commercial ice machine service and repair experts for brands like Manitowoc, Hoshizaki, Ice-O-Matic, Scotsman and other commercial grade ice equipment and our service technicians will always have your ice machines back up and running in no time. From leaky valves that hinder efficient ice production to replacing water filters that keep your ice clear and clean, Capital Equipment has all of the right parts on hand to get your ice equipment running flawlessly and delivering the highest quality ice for your customers and employees. We can help with routine maintenance and cleaning of your ice machines and our service technicians will always let you know if they spot any potential problems they see that may result in unexpected repair in the future. Our service staff can help troubleshoot your commercial ice machines if they are still running but not quite right and producing ice that is less than perfect.

From making sure the water temperature as it enter the machine is acceptable to cleaning and replacing clogged water lines, Capital Equipment makes sure that your ice machines in the Kansas City area deliver nothing less than clean, clear and delicious ice. When it’s time to upgrade your ice machines, Capital Equipment makes it easy to get the commercial ice equipment that meets your ice needs with outright sales, rental and leasing programs that let you get the ice machines you need on your budget. At Capital Equipment, we understand that our customers’ needs come first and when their commercial ice machines and ice equipment need service and repair, we go above and beyond the other companies in the Kansas City area that provide similar services to ours. Call Capital Equipment today for all of your commercial ice machine needs in and around the Kansas City area at (913) 683-8972 or CLICK HERE TO CONTACT US by email.

Tag: commercial ice machine parts and service

Common Questions About Ice Machines

Commercial Ice Machines in Kansas City, Overland Park, and Shawnee, KS

What are the best commercial ice machines?

How often should ice machines be cleaned and sanitized?

How often should the water filter be changed on a commercial ice machine?

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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Parts and Service For Ice Machines

Commercial Ice Machine Parts, Service, and Sales in Kansas City

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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Ice Machine Service, Cleaning, and Repair

Commercial Ice Machine Cleaning, Service, and Repair in Kansas City, Overland Park and St Joseph

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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Keeping Your Commercial Ice Machines Safe

Commercial Ice Machine Installation, Service, and Cleaning in Kansas City

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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Get Your Ice Machines Ready For Reopening

Commercial Ice Machine Service, Cleaning, and Sanitizing in Kansas City and Overland Park

Sales Service/Repair Leasing Rentals Maintenance Contact Us

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

We Install and Service Commercial Ice Machines

Commercial Ice Machine Sales, Leasing and Rentals In Kansas City

Commercial Ice Machine Service and Repair in Kansas City

Sales Service/Repair Leasing Rentals Maintenance Contact Us

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

What Makes Good Ice?

Commercial Ice Machines in Kansas City and Overland Park

Commercial Ice Machine Service, Sanitation and Cleaning in Kansas City and Overland Park

Sales Service/Repair Leasing Rentals Maintenance Contact Us

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

Need Commercial Ice Machine Repair?

Commercial Ice Machine Repair and Service in Kansas City

Sales Service/Repair Leasing Rentals Maintenance Contact Us

Call (913) 683-8972 for all of your ice machine and ice equipment needs in the greater Kansas City area.