Ice Machine Not Working? We Can Help!

There’s nothing more jarring for businesses that rely on providing their staff, patients, guests, or customers ice than to have their commercial ice machine all of a sudden not work correctly or at all. At Capital Equipment, we get phone calls and emails every day from frantic managers and business owners that need help getting their ice equipment back up and running in a flash, and we are more than happy to help them in the greater Kansas City area.

Commercial Ice Machine Sales, Service, and Repair in Kansas City, St Joseph, and Leavenworth

With factory-trained and fully insured service technicians, Capital Equipment can quickly diagnose your commercial ice machines and, more importantly, get them back up and running quickly and efficiently. Whether it’s routine service and maintenance like cleaning, water filter changing, or adding refrigerant, to mechanical repairs and parts replacement, the ice equipment experts at Capital Equipment know ice machines inside and out. We can also install, clean, and unclog water lines which are a common problem with commercial ice machines as you can’t make ice without a reliable water source. Our warehouse is always fully stocked with hundreds of OEM factory-made parts for all types of commercial ice equipment, including parts for brands like Follett, Ice-O-Matic, Scotsman, Hoshizaki, Manitowoc, Ice Maid, and Kold-Draft, all of which we are authorized dealers for.

But most importantly, our service technicians are upfront and honest about the condition of your commercial ice machine. If the repairs don’t financially make sense, we offer a wide variety of options to rent, lease, and buy new equipment without the pushy sales approach that you get with the bigger ice machine dealers. At Capital Equipment, we have the experience, knowledge, and expertise to ensure your ice machines are always running smoothly in the greater Kansas City area. If you need service, maintenance, or repairs for your ice equipment, call us today at (913) 683-8972 or CLICK HERE FOR OUR CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all your commercial ice machine and ice equipment needs in the greater Kansas City area.

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December 15, 2021

Service and Repair For Ice Machines During The Holidays

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The holiday rush means different things to different people. For example, consumers tend to flock to malls and department stores to find the perfect holiday gift, whereas business owners often hire seasonal workers and extend shifts to keep up with demand.

Service, Repair, and Maintenance For Commercial Ice Machines in Kansas City

Warehouses, particularly those that deal in retail distribution, can sometimes run 24 hours a day during the holidays, which also means that demand for ice increases dramatically compared to the rest of the year. Hotels see an influx of holiday travelers from all corners of the county to see friends and family, which means that hotel ice dispensers will be working overtime and in heavy use. Unfortunately, hospitals and health care facilities are seeing an influx in traffic again this year, and ice is used in various ways to reduce fever, swelling and keep medical staff and patients hydrated.

At Captial Equipment, we understand that ice machines are more often than not an afterthought for businesses until they aren’t working correctly. This is why our service and repair technicians are all over the Kansas City metro this month, ensuring our customers’ ice equipment is the last thing they have to worry about during the holidays. We are fully licensed, insured, and factory-trained to work on all commercial ice machines and ice equipment for routine maintenance, cleaning/sanitizing, mechanical repairs and can assist with upgrades and/or replacement of ice machines. Our warehouse is always stocked with the most common replacement parts so that businesses never have to wait on long shipping times because we understand that for most companies, not having working ice machines during the holidays, or anytime for that matter, is not an option. For service, cleaning, maintenance, and repairs on commercial ice machines and ice equipment in the greater Kansas City area, call Capital Equipment at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all your commercial ice machine and ice equipment needs in the greater Kansas City area.

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December 3, 2021

The Importance of Cleaning and Sanitizing Commercial Ice Machines

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Nothing is worse than dirty, smelly, and foul-tasting ice, and in most cases, it’s a direct result of a lack of cleaning, sanitizing, and routine water filter changes. At Capital Equipment, we’ve seen some pretty dirty ice machines over the years and have helped ensure that hundreds of them get professionally cleaned, sanitized, and back to making quality, clean ice.

Commercial Ice Machine Service and Repair in Kansas City, St Joseph, and Leavenworth, KS

As each business and industry is unique, cleaning and sanitizing schedules tend to vary based on the amount of ice used, the environment that the ice equipment is located, and the type of ice machines that determines how frequently service is needed. For example, an ice machine in a warehouse or industrial setting will likely need to be cleaned and sanitized more often than ice equipment in a small office. This is because hundreds of hands come in contact with the ice machines daily while there are also contaminates in the air, which can easily end up in the ice bins. Also, most of the Midwest is a hard water area meaning that there are excessive minerals in the water, which over time can begin to build up and hinder efficiency on internal parts, water lines, water dispensers, and water filters in commercial ice machines. For smaller business environments, ice machines, in many cases, need to be professionally cleaned every few months; however, the exterior of the equipment should be cleaned more regularly, especially when you consider that metal surfaces can harbor germs and bacteria if not addressed.

clean-and-sanitize-ice-machine-bin-commercial-ice-machines — Ice bins are one of the most important components to keep clean and sanitized as they come in constant contact with human hands and other airborne objects that could contain bacteria and contaminate the ice.

Hotels and hospital ice machines often need a more frequent cleaning and service schedule as they tend to get a lot of use by many different people and, particularly in health care settings, are exposed to a wide array of potential contaminates. At Capital Equipment, we understand that each and every business is unique in its ice needs which is why we customize a cleaning, sanitizing, and service schedule to ensure there is always clean, quality ice in their bins. Call us today for all of your ice needs in the greater Kansas City area at (913) 683-8972 or CLICK HERE FOR OUR CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all your commercial ice machine and ice equipment needs in the greater Kansas City area.

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November 8, 2021November 15, 2021

Routine Service and Maintenance For Commercial Ice Machines

Just like your car or truck, commercial ice machines require routine maintenance and service to perform at an optimal level and make quality ice. But unlike your automobile, ice machines are more often than not running 24 hours a day, 7 days a week which means that components can and do wear out without warning.

Commercial Ice Machine Repair, Service, and Cleaning in Kansas City

At Capital Equipment, our licensed, factory-trained, and fully insured service technicians help make sure that our customers’ ice machines and running smooth, produce adequate ice, and proactively inspect the equipment to avoid any mechanical breakdown surprises. Whether your commercial ice machine isn’t making ice at all, producing less cloudy/milky ice, or the ice tastes or smells funny, the service technicians at Captial Equipment can quickly pinpoint the issue and, more importantly, correct it quickly. We perform routine maintenance and cleaning services like replacing water filters, sanitizing ice bins, making sure proper temperatures are set, and ensuring the water lines and cleaned and unclogged. But sometimes, commercial ice machines need replacement parts, and our warehouse is always stocked with the most common parts to get our customers’ ice equipment back up and running in no time. From compressors, water lines, and water curtains to temperature sensors, ice bins, and evaporators, the ice machine service technicians can ensure that you get the right OEM replacement parts for your brand and, more importantly, get them installed quickly. The life expectancy of commercial ice machines relies heavily on making sure the equipment receives factory-recommended maintenance, service, and cleaning.

Capital Equipment makes it easy and hassle-free to prolong the life of your business’ ice machines with factory-trained, fully licensed, and insured technicians that know every square inch of your machine and more about how to keep it running smoothly for years to come. Call us today for all of your commercial ice machine repair, service, and cleaning needs in the greater Kansas City area at (913) 683-8972 or CLICK HERE FOR OUR CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all your commercial ice machine and ice equipment needs in the greater Kansas City area.

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September 2, 2021

Professional Cleaning and Service For Commercial Ice Machines

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Keeping your commercial ice machines professionally serviced and cleaned will most certainly extend the life of the equipment and ensure that they produce quality, clean ice. In the greater Kansas City area, Capital Equipment helps businesses big and small do just that. With technicians that are factory trained, licensed, and insured t work on ice machine manufacturers like Follet, Ice-O-Matic, Hoshizaki, Manitowoc, Kold-Draft, Scotsman, and Ice Maid, we have Kansas City covered with responsive service, repair, maintenance, cleaning service when you need it so that business owners can focus on running their business not whether or not their ice equipment is running.

Commercial Ice Machine Service, Cleaning, and Repair in Kansas City, St Joseph, and Overland Park

We know every square inch of ice machines where gunk can easily hide so that when you hire Capital Equipment to clean or sanitize your ice equipment, you can rest assure that it is done right and, more importantly, thoroughly. Our service and repair technicians can help with everything from troubleshooting long harvest cycles, addressing and clearing error codes to changing out water filters, deep cleaning/sanitizing ice bins, and ensuring that water lines are clear of debris. With most of the Kansas City area and Midwest having hard water, it’s important to ensure that commercial ice machines are cleaned and serviced regularly as calcium, and other mineral buildups can hinder quality ice production. Capital Equipment can help your business determine how and when to service your ice equipment regularly.

commercial-ice-machine-cleaning-service-repair-Kansas-City — Regularly cleaning and sanitizing your commercial ice machines are an easy and obvious way to keep quality ice in your bins.

We’ve worked with hundreds of businesses and organizations in the greater Kansas City area and even some outlying communities like St Joseph, Lawrence, Leavenworth, and Lansing, but we never cut corners on delivering the highest quality customer service because we know that quality ice and ice machines are important. We understand that different parts of the Kansas City metro area are under varying guidelines pertaining to COVID-19. We know and understand each area’s mandates and abide by them for the safety of our staff and the businesses we work with. For professional commercial ice machine cleaning, service, and/or repairs in the greater Kansas City area, call Capital Equipment at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all your commercial ice machine and ice equipment needs in the greater Kansas City area.

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June 10, 2021

Quality Ice Begins With Your Commercial Ice Machine

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It’s rare to hear someone in an office, restaurant, bar say, “Wow, this ice is delicious!” but it’s certainly not a stretch when the ice tastes funny or is anything less than crystal clear and clean. At Capital Equipment, we take the guesswork out of making sure that our customers always have quality, clean, and clear ice in their bins and ice dispensers making sure that we only offer the most trusted and reliable commercial ice equipment brands, factory-trained service technicians, and professional installation to make sure that we deliver exceptional customer service and more importantly ice that staff and customers alike will love.

Commercial Ice Machine Installation and Service in Kansas City

Obviously, water is the key ingredient to making ice but poor quality water or more specifically an ineffective water filter can make even the best commercial ice machines produce sub-par, cloudy ice. At Capital Equipment, our service technicians make certain that before the water even reaches your ice machines it is run through the most proven and effective water filters so that not only does your ice taste clean, but it also looks clean and clear. Keeping ice machines and ice equipment properly cleaned and maintained is a big part of what we do at Capital Equipment and our service techs all have years of experience, are fully insured, and know ice equipment inside and out so that you never have to worry about having anything less than superior quality ice and ice machines that run as smooth as silk. Unlike many commercial ice equipment dealers that tend to offer a myriad of manufacturers that seem either new to the market or just plain unheard of, Capital Equipment makes sure the ice machines and ice equipment we provide have a proven track record of quality and reliability. We are authorized dealers from the most trusted and durable ice equipment manufacturers in the world including Manitowoc, Hoshizaki, Ice Maid, Kold-Draft, Scotsman, Follett, and Ice-O-Matic but unlike many commercial ice machine companies in the Kansas City area, our technicians are factory trained and fully insured to install, service, and repair the equipment we offer. For locally-owned, customer service center commercial ice machine sales, rentals, leasing, cleaning, and repairs, Kansas City office and business have trust Captial Equipment because we deliver. Call us today for all of your ice and ice equipment needs at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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April 8, 2021

Is Your Hoshizaki Ice Machine Beeping?

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Hoshizaki has long been one of the most trusted and reliable names in commercial ice equipment and at Capital Equipment, we’ve rented, sold, leased and serviced hundreds of their ice machines over the years. Founded in 1947 in Japan and expanding to the United States in 1981, Hoshizaki is built for the busiest kitchens, hospitals, schools, and businesses that rely on always having quality ice in their bins when they need it. But just like any other commercial equipment, ice machines need routine service and maintenance otherwise they end up either not working correctly or not producing ice at all.

Hoshizaki Ice Machine Error Codes, Service, and Repair in Kansas City

With each ice machine manufacturer having their own alert system/error code style, Hoshizaki’s is someone unique in that the error codes can be heard through a series of beeping. The number of error code beeps can help pinpoint the issue so that factory trained technicians like those at Capital Equipment can diagnose and correct the issue(s)

One Beep-high temperature safety warning

As a safety precaution, Hoshizaki ice machines has a built in function that helps protect the equipment from being damaged due to high heat temperatures. This could be caused by ambient air temperature heating the water too high before it enters into the ice machine.

Two Beeps-long harvest cycle

When ice is ejected from the mold, it’s called a harvest cycle and Hoshizaki ice machines monitor that amount of times it takes to harvest. If the machine senses multiple harvest cycles taking 20 minutes or more, you will get this 2 beep alert.

Three Beeps-long freeze cycle

An ice machine’s free cycle begins after the ice molds have bee filled with water. A long freeze cycle alert could mean that the float switch is closed, the compressor is weak, or the water inlet valve is open or leaking.

Four or Five Beeps-circuit issues on mechanical bin sensor

This alert is mostly for older Hoshizaki models that have a mechanical bin control. 4 beeps signal a short circuit and 5 beeps represent an open circuit on the bin control.

Six or Seven Beeps- incorrect voltage supply

Having the correct voltage is crucial to Hoshizaki ice machines to operate correctly. 6 beeps signal that the voltage is too low whereas 7 beeps indicate that the voltage is too high. Either scenario can be due to a wiring problem or a voltage surge.

Eight Beeps-de-energized gear motor relay

8 beeps represent that the gear motor relay is de-energize which can result in the ice machine to shut down the compressor which essentials halts ice production. This can sometimes be fixed by simply turning the ice machine on and off which will manually reset the error code.

Nine Beeps-bin control check

9 beeps signals that the ice bin is nearly full which automatically shuts the ice machine’s ice production down. This error code can be reset by turning the machine on and off again but make sure to empty some of the ice out of of the bin otherwise you will likely get the same error code again.

At Capital Equipment, we’ve seen just about everything that can and will go wrong with commercial ice machines and Hoshizaki models are no exception. If your Hoshizaki machine is giving you error codes in the Kansas City area or you need routine service and maintenance or repairs done call us at (913) 6983-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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December 29, 2020

Common Questions About Ice Machines

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Not everyone is an ice machine experts and at Capital Equipment, we get it, which is why we put together some of the most common questions we get from our customers about ice and ice equipment.

Commercial Ice Machines in Kansas City, Overland Park, and Shawnee, KS

For years, Capital Equipment has been the greater Kansas City area’s commercial ice machine experts and our goal is and always has been to help educate our customers to make sure that they have the right ice equipment for their businesses.

What are the best commercial ice machines?

There are quite literally hundreds of ice machine manufacturers with new ones popping up each year but the problem is that many of them aren’t built for the long haul and when you have an obscure brand, replacement parts can be hard to come by. At Capital Equipment, we recommend well known and well established commercial ice machine brands that have a proven history of being reliable and for making the highest quality ice. Capital Equipment recommends Hoshizaki, Scotsman, Manitowoc, and Ice-O-Matic ice machines as they have proved to be durable and reliable for years for all types of businesses.

How often should ice machines be cleaned and sanitized?

Many commercial ice machine manufacturers have different recommendations but overall a good rule of thumb would be about every 3 months. However, larger ice machines that see more individuals using them and thousands of pounds of ice produced may need to be cleaned more frequently. Particularly with COVID-19 continuing to spread, cleaning and sanitizing commercial ice machines should be much more frequently especially if a large number of people are coming in contact with the equipment. Also, when a boil order is issued for the city where your business is located it’s generally a good idea to clean and sanitize your commercial ice machines as well as change the water filter.

How often should the water filter be changed on a commercial ice machine?

As stated above, it is highly recommended that water filters be changed immediately if a boil order has been issued in your area but under normal circumstances most commercial ice machine manufacturers recommend every six months but equipment that is in heavily use may require more frequent changeouts. It’s best to make sure that water filters are changed out on a predetermined schedule to ensure quality, clean ice otherwise it may begin to taste funny which is not good for any business.

The commercial ice machine experts at Capital Equipment are always happy to answer any questions you have about which equipment will work best for your business and we can help make sure your current ice machine(s) are running smooth and your ice bins are always full of clean, clear ice. Call us today for all of your commercial and industrial ice machines and ice equipment needs at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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December 16, 2020December 23, 2020

A Brief History Of Ice Machines

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While ice makers and commercial ice machines may seem more like a modern convenience because they are common in nearly every home, office, restaurant and business today, they have actually been around for quite a while. Of course there have been huge leaps in technology to help produce cleaner and higher quality ice more quickly at the push of a button but the principle mechanics for ice makers remains pretty much the same as when they were invented. Here’s a quick history on the origin of the ice machines as we know them today.

Commercial Ice Machines in Kansas City, Atchison, and Overland Park, KS

The use of ice itself by humans has been around since the beginning of time but was first recorded as far back as 400 BC when ancient Egyptians would use clay pots filled with water to be left out overnight in the cold to freeze and then stored underground to keep it preserved. In other parts of the world, ice could be harvested from frozen lakes and rivers as any kid that has seen the movie Frozen can tell you. But it wasn’t until the 1840’s when a New England man named Fredric Tudor began to not only harvest ice on a mass scale but also found ways to effectively ship it without it melting which, as you might expect, created a huge demand for ice on a global scale. Refrigeration had already been invented in 1834 by Jacob Perkins who was the first to patent a refrigerator as we know them today using ether in a vapor compression cycle. But an American doctor named John Gorrie was the first to truly produce a refrigerator or cooling device as we know them today in 1844 in an effort to help keep his patients cool from fevers but he opted to introduce it to public by offering chilled wine at a Bastille Day festival offering cold beverages to festival goers on a hot July day. While the ether powered refrigerator invented by Gorrie and Perkins would later be found to be a danger especially when ether would leak out, two inventors named Charles Franklin Kettering and Thomas Midgely, Jr. discovered Freon in 1928 which would still use Gorrie’s principle of condensing, throttling, and evaporating air but in a much safer way. Many more technological advancements would be made after the foundation for refrigeration and ice making were laid and you’d be hard pressed to not go anywhere without seeing coolers, freezers, or ice machines using the same methods and principles in the modern world today.

At Capital Equipment, we understand the basic principles of what makes ice makers work but more importantly we understand modern commercial ice machines and how to make them produce ice best. If you’re business in the greater Kansas City area that needs a commercial ice machine or service for your current one, give us a call at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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December 3, 2020

KC’s Ice Supply and Ice Machine Experts

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The holidays are here and while this year may be a bit different for businesses in the greater Kansas City area, the need for quality, clean ice will still be in high demand and Capital Equipment will be there to make sure they have it when they need it most.

Local Ice Supply, Delivery and Commercial Ice Machines in Kansas City

For over 12 years, Capital Equipment has been helping local offices, hospitals, hotels, restaurants, and a myriad of other business make sure that they have the right commercial ice machines, ice merchandisers, and bulk bagged ice delivered and we’ll be ready to help this holiday season as well.

Ice Supply and Delivery in Kansas City

The holidays are all about food, drinks, friends and family and keeping food and drinks cold is imperative for restaurants, businesses and even festive events. Capital Equipment can deliver whatever amount of bulk, bagged ice you need this holiday season in the Kansas City area just in time for your office parties, family events or in the event that you just need emergency ice to keep things chilled. Our bagged ice is clean, filtered and most importantly delivered directly to your doorstep when you need it. We also help supply bagged ice to convenience stores, grocery stores, liquor stores, and any business that needs to make sure their ice merchandisers are full for their customers and/or staff during this holiday season or any time of the year for that matter.

Commercial Ice Machine Rental, Service and Repair in Kanas City

Business owners have plenty of things to worry about especially during the holidays and how their commercial ice machines are running shouldn’t be one of them. At Capital Equipment, our factory trained, licensed and insured service technicians make sure that our customers ice bins and full and their ice machines are running smooth as silk so that they can focus on running their business and taking care of their customers and staff. From routine maintenance, repairs and cleaning to upgrading and replacing your current ice machines, Capital Equipment will listen to and understand your business’ needs without the pushy sales tactics the you get with the big commercial ice machine dealers. We proudly offer the the full line of commercial ice machines from the most trusted and reliable names in ice equipment like Hoshizaki, Manitowoc, Scotsman, Ice-O-Matic, and Ice Maid along with factory parts that we keep in stock so that when you need them, we’ll have them ready for you.

At Capital Equipment, we don’t cut corners on the businesses we serve period. From the cleaning, maintenance, and repairs we do to making sure that our customers have the right commercial ice machines in place that will meet and have the capability to exceed their daily ice needs when needed, we add a personal touch to each and every business we work with. Call Capital Equipment at (913) 683-8972 for all of your ice and ice equipment needs in the greater Kansas City area or CLICK HERE FOR OUR ONLINE CONTACT FORM. Happy Holidays from all of us at Capital Equipment!