Common Questions About Ice Machines

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Not everyone is an ice machine experts and at Capital Equipment, we get it, which is why we put together some of the most common questions we get from our customers about ice and ice equipment.

Commercial Ice Machines in Kansas City, Overland Park, and Shawnee, KS

For years, Capital Equipment has been the greater Kansas City area’s commercial ice machine experts and our goal is and always has been to help educate our customers to make sure that they have the right ice equipment for their businesses.

What are the best commercial ice machines?

There are quite literally hundreds of ice machine manufacturers with new ones popping up each year but the problem is that many of them aren’t built for the long haul and when you have an obscure brand, replacement parts can be hard to come by. At Capital Equipment, we recommend well known and well established commercial ice machine brands that have a proven history of being reliable and for making the highest quality ice. Capital Equipment recommends Hoshizaki, Scotsman, Manitowoc, and Ice-O-Matic ice machines as they have proved to be durable and reliable for years for all types of businesses.

How often should ice machines be cleaned and sanitized?

Many commercial ice machine manufacturers have different recommendations but overall a good rule of thumb would be about every 3 months. However, larger ice machines that see more individuals using them and thousands of pounds of ice produced may need to be cleaned more frequently. Particularly with COVID-19 continuing to spread, cleaning and sanitizing commercial ice machines should be much more frequently especially if a large number of people are coming in contact with the equipment. Also, when a boil order is issued for the city where your business is located it’s generally a good idea to clean and sanitize your commercial ice machines as well as change the water filter.

How often should the water filter be changed on a commercial ice machine?

As stated above, it is highly recommended that water filters be changed immediately if a boil order has been issued in your area but under normal circumstances most commercial ice machine manufacturers recommend every six months but equipment that is in heavily use may require more frequent changeouts. It’s best to make sure that water filters are changed out on a predetermined schedule to ensure quality, clean ice otherwise it may begin to taste funny which is not good for any business.

The commercial ice machine experts at Capital Equipment are always happy to answer any questions you have about which equipment will work best for your business and we can help make sure your current ice machine(s) are running smooth and your ice bins are always full of clean, clear ice. Call us today for all of your commercial and industrial ice machines and ice equipment needs at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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July 1, 2020

Keeping Your Commercial Ice Machines Safe

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With many businesses slowly reopening again and summer in full swing, ice remains something that many most business absolutely need to operate and in the Kansas City area Capital Equipment makes sure they have the ice and ice equipment they need when they need it most. From helping restaurants keep their ice machines cleaned and sanitized to helping hospitals and health care facilities upgrade their ice equipment to meet the growing needs of their patients and staff, Capital Equipment is doing everything we can to make sure that Kansas City area businesses don’t have to worry about having clean, quality ice because they likely have plenty of other things that need their attention.

Commercial Ice Machine Installation, Service, and Cleaning in Kansas City

commercial-ice-machine-cleaning-service-repair-Kansas-City — Regularly cleaning and sanitizing your commercial ice machines are an easy and obvious way keep quality ice in your bins.

Our ice machine technicians and representatives understand the COVID-19 is not going away anytime soon which is why we are taking extra precautions to make sure we keep our customers, their customers, and their staff safe by wearing face masks and gloves when we are in and around your business. We are constantly and continually using hand sanitizer and washing our hands at every opportunity while maintaining responsible social distancing. We make sure that the commercial ice machines we install are thoroughly cleaned and sanitized so that when they begin making ice, it will be completely safe for consumption.

Making ice is a delicate process and with all of the health and safety guidelines in the Kansas City area and both the states of Kansas and Missouri, there are still plenty of things that can go wrong that could not only make poor quality ice but could also break the equipment itself or make the ice unsafe to consume. At Capital Equipment, we clean and install hundreds of commercial ice machines each year and we know them all inside and out and how they work like the back of our hand. That also means that we know how to make sure they are safely cleaned and sanitized and we show the business owners we work with how they can keep the exterior and ice bins clean and safe from contamination or we can simply do it all for them. We rent, lease, sell, repair and service all types of commercial ice machines for all types of businesses in the greater Kansas City area and now more than ever it is important to make sure that your ice equipment is clean and sanitized. If your business needs an ice machine, you need to upgrade your current one, or you need to make sure your ice machine(s) are cleaned and sanitized, call Capital Equipment for all of your ice needs at (913) 683-8972 of CLICK HERE FOR OUR CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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April 29, 2020April 29, 2020

Get Your Ice Machines Ready For Reopening

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With many states ramping up to reopen businesses after weeks of lying dormant, Kansas and Missouri are doing the same in the coming days and Capital Equipment will be busy making sure commercial ice machines are cleaned, running smooth, and ready for staff and customers to return. With many businesses shut down for the last month or more, we’re finding that many of our customers had to shut their ice machines down as well which means that they will need a thorough cleaning and sanitizing treatment before the ice is safe for consumption.

Commercial Ice Machine Service, Cleaning, and Sanitizing in Kansas City and Overland Park

With local health departments more than likely to be our inspecting businesses more than usual, the last thing you need is to have yours shut down due to your ice maker so having professionals like Capital Equipment clean and sanitize your commercial ice machines guarantees that your ice won’t hold your business back from remaining open. Our service team will inspect your entire ice machine making sure that there aren’t any issues that have come up while your equipment has been shut down. The first items that need to be cleaned are the internal components of the ice machine. While many parts and components may not be visible, our services technicians know every nook and cranny of commercial ice equipment so that we can quickly and thoroughly remove, clean, and replace each component that is susceptible to contamination. We make sure that the water supply is clean which means any water lines are inspected and cleaned as well as replacing the water filter to insure clean, clear ice. Of course the ice bin will need to be drained and thoroughly cleaned as well since it is more often than not the area of commercial ice machines that is most likely to harbor dirt, mold, mildew, or other harmful germs that can greatly effect the quality of ice. Also, ice scoops will need to be cleaned and sanitized often as they come in constant contact with human hands and are often overlooked when they should be washed and replaced frequently. Lastly, the exterior of commercial ice machines need to be cleaned often as well. Especially in busy kitchens and break rooms, ice machines (in particular bin doors) are likely to have more human contact than you would think and making sure the outside of the machine is cleaned often can prevent any issues that may find their way into the ice. We only use cleaners and sanitizers that are specific to commercial ice machines and ice equipment.

At Capital Equipment, we know that getting businesses back open is absolutely essential but not having your commercial ice machines professionally cleaned and sanitized before you do so is not only risky, it’s irresponsible. Call us today at (913) 683-8972 to schedule professional cleaning and sanitizing for your commercial ice machines of CLICK HERE TO CONTACT US. Stay safe, KC!

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Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

April 16, 2020

We Install and Service Commercial Ice Machines

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It goes without saying that this is a very odd time in our city’s and country’s history. With so many restaurants, offices and businesses lying vacant we wanted to let our current and new customers know that Capital Equipment is still out servicing, cleaning, and even delivering new commercial ice machines and ice equipment in the greater Kansas City area.

Commercial Ice Machine Sales, Leasing and Rentals In Kansas City

We’ve been lucky enough to have had great customers during this different time in our city that have continued to have us do what we do best which is making sure each business we work with has quality ice and clean, working ice machines. We know that reopening our city, and more importantly the businesses in it, is going to create some unique problems for many of our customers but your commercial ice machines won’t be one of them.

Commercial Ice Machine Service and Repair in Kansas City

If your business is currently closed down and you aren’t using your ice machine(s), be sure to drain any water out and turn them off. It will not only save you on energy costs but it will also prevent wear and tear on the machines components. When it’s time to fire up your ice machines again make sure that you give us a call and have us thoroughly clean and sanitize the equipment. Even though the ice machine isn’t being used, mold and mildew could easily begin to grow somewhere with the equipment. Capital Equipment knows every area of a commercial ice machine that could harbor mold, mildew and scale even when they aren’t visible and we’ll make sure your equipment is good to go as you temporarily shut down.

It may see redundant but you’ll want to clean and sanitize your ice machine(s) even more frequently than normal as health and safety of your staff and customers will likely be under even more scrutiny than the pre-COVID-19 era. This is where things will get tricky because no one really knows exactly when that will be and how it will all work. However it’s not a matter of IF but WHEN restaurants, bars, offices and businesses will reopen again and when they do Capital Equipment will be working overtime to make sure that our customers’ ice machines and ice equipment are ready to go to welcome back their customers and staff. We at Capital Equipment understand that it is a very difficult time for many business and we will do anything we can to help them. Call Capital Equipment today at (913) 683-8972 for all of your ice and commercial ice machine needs in and around the greater Kansas City area or CLICK HERE TO CONTACT US.

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Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

January 23, 2020January 23, 2020

What Makes Good Ice?

Not much attention gets paid to ice unless it a) tastes funny, b) looks funny, or c) a combination of both which is never good. The reasons for poor quality ice can be endless as there are so many factors that go into the process of making ice. At Capital Equipment, we pride ourselves on being the partner to hundreds of Kansas City businesses for commercial ice machine sales, rentals, repair, and service as well as ice supply and delivery in the metro and while we can’t provide one ultimate reason for bad ice, we can certainly explain how to make it always taste and look its best.

Commercial Ice Machines in Kansas City and Overland Park

The first step in quality ice is the ice machine itself. It seems simple but the fact is that there are so many commercial ice machine manufactures on the market that the average business owner won’t know that they are getting less than stellar ice equipment until it’s far too late. At Capital Equipment, we’ve seen many ice machine brands come and go and we’ve narrowed down the manufacturers we would recommend to just 4: Manitowoc, Hoshizaki, Ice-O-Matic and Scotsman.

These brands have a stellar reputation for durability and performance that eclipses all of the “off-brands” that many commercial equipment dealers offer. Plus, Capital Equipment regularly keeps the most common parts for these brands of machines in stock so that when our customers need them, they don’t have to wait.

Commercial Ice Machine Service, Sanitation and Cleaning in Kansas City and Overland Park

Most ice machines are working 24 hours a day, 7 days a week and not keeping them properly maintained is a sure way to have poor quality ice. Changing water filters and routine cleaning is a big part of that and Capital Equipment is ready to help you do just that. With commercial ice machine service professionals that have years of experience working on every make and model of ice maker, we have the knowledge and experience to make sure your ice equipment will be running smooth and your ice is clean and clear. We can help clean, sanitize and provide routine water filter changes to ensure your ice is crystal clear, clean and most importantly delicious for your customers and/or staff.

Waiting until your commercial ice machine is too dirty to make clean ice or simply does not work due to poor maintenance can cost your business, your reputation and customers. Let the ice experts in Kansas City at Capital Equipment keep your ice machines running smooth with routine maintenance and service that is truly second to none. Call us today at (913) 683-8972 or CLICK HERE TO CONTACT US.

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Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

October 29, 2019

Need To Replace Your Ice Machine In Kansas City?

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At Capital Equipment, everyday we help Kansas City area businesses make sure their ice machines are making clean, clear and delicious ice for their customers and employees and there isn’t a lot we haven’t seen. However there are some instances where an older ice machine isn’t necessarily worth the money to have it serviced or repaired which means that it’s time to upgrade and replacement it. Capital Equipment is Kansas City’s commercial ice machine experts with over 11 years of being in business and helping hundreds of businesses in St Joseph, Lawrence, Leavenworth, Lansing and Kansas City get quality ice makers from the top rated names in commercial ice equipment.

Commercial Ice Machine Sales, Service and Rental in Kansas City

Properly installing a commercial ice machine is extremely important because, in many cases, the environment the ice maker is in can effect the quality and production of ice. The experts at Capital Equipment have seen it all and we make sure that when we install a new ice machine for your business in the Kansas City area, we make sure we take many factors into account to make sure your ice equipment will run flawlessly for your customers and/or employees. Capital Equipment’s representatives aren’t hard salespeople like most commercial ice equipment companies in Kansas City will send to your business but in most the owner of our business will meet with you one on one to make sure that we can make the best recommendations based your ice needs.

We provide complete service, repair, maintenance and cleaning on the ice machines that sell, lease or rent and we are always responsive to our customers’ needs because we know that going without ice just isn’t an option for most businesses. We only recommend the most reliable and durable manufactures of commercial ice makers like Hoshizaki, Ice-O-Matic, Manitowoc, Scotsman and Ice Maid and our service technicians are certified to service them as well. Whether you need a small ice machine for an office or you need multiple ice machines for a larger warehouse, Capital Equipment provides a personalized tough and will make sure that you get the ice equipment that you need at competitive prices the big companies simply can’t match. Call us today for all of your commercial ice machine needs in Kansas City, Leavenworth, St Joseph, Lawrence and Liberty at (913) 683-8972 or CLICK HERE TO CONTACT US.

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Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

October 8, 2019

Professional Commercial Ice Machine Cleaning

Poor quality ice can be a real problem especially if you’re a restaurant or bar and at Capital Equipment we help Kansas City area businesses keep their ice machines cleaned and maintained so that they never have that problem. Not only does Capital Equipment sell, rent and lease the top rated names in commercial ice makers and ice equipment but we also provide expert service repairs and maintenance which includes cleaning and sanitizing ice machines. Ice machines and in particular ice bins can be a breeding ground for bacteria, mold and mildew which is not only gross and may effect the quality of your ice but it can also lead to health issues. Capital Equipment is Kansas City;s commercial ice machine and ice equipment experts and routine cleaning and maintenance is a big part of what we do.

Commercial Ice Machine Service, Repair and Cleaning in Kansas City and Overland Park

Most ice machines are running 25 hours a day, 7 days a week and with, in most cases, a good number of people using the ice, it can easily become contaminated. Cleaning and sanitizing your commercial ice machine regularly not only keep the overall quality of your ice par but it can also keep your ice maker running longer. Cleaning and maintenance on ice machines isn’t just for the ice bin as there are a multitude of water lines, pumps, filters, sensors and valves that will directly effect the quality of ice and Capital Equipment’s service team has seen it all.

The Kansas City area is a hard water town meaning that ordinary tap water has levels of calcium and magnesium in it which can build up quickly in ice machines particularly in filters and water lines if they aren’t changed and/or cleaned regularly. Keeping scale build up from the hard water that we have in the Kansas City is imperative to keeping your ice clean and delicious while keeping your ice equipment running smooth. When you rent ice machines from Capital Equipment, we handle all of the cleaning and maintenance on the equipment but if you own your commercial ice makers outright and you don’t have someone routinely cleaning and maintaining them then you probably need to get in touch with us. Build up of scale in water lines, water filters, and/or valves can quickly damage commercial ice machine which will likely come without warning leaving your business unexpectedly without ice. Don’t neglect cleaning and servicing your commercial ice machines and call Capital Equipment for professional service, repairs and cleaning of ice equipment in the Kansas City area at (913) 683-8972 or CLICK HERE TO CONTACT US.

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Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

September 3, 2019

Expert Ice Machine Sales, Service, and Repair

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Ice and having a reliable ice maker(s) is an absolute necessity for many businesses and in the Kansas City area and no one handles all of your commercial ice machine and ice equipment needs like Capital Equipment. We make getting the ice makers that business owners need easy and hassle free with a variety of options for our equipment including outright sales, leasing and rental programs on all of the top names and models in commercial ice equipment and our service department is second to none in the Kansas City metro.

Commercial Ice Machine Sales, Service, and Repair In Kansas City and Overland Park

For most businesses that need ice machines, the last thing they want to do is worry about routine maintenance and repairs and with Capital Equipment, you never have to. With our rental program, our commercial ice machine service technicians take care of all of the routine maintenance like replacing water filters, making temperature adjustments, and making sure that water lines are flowing clean and clear. When we deliver and install your ice machine(s), we make sure that environment factors like ambient temperature won’t effect the quality of the ice as heated water lines may deliver less than frozen ices. During your rental period should your ice maker need repairs of any type, our service techs will be take of it at no additional cost to you other than your monthly rental fee.

Capital Equipment can also take care of all your routine maintenance and service on your commercial ice machine even if you didn’t buy it from us and we are much more affordable than the big ice equipment dealers in Kansas City. We have all of the right parts in stock and on hand for most brand name commercial ice makers so that you don’t wait for our service technicians to order them. Capital Equipment will replace water filters, water lines and make sure your ice machines are clean and sanitized so that your ice bins are always full of crystal clear and most importantly clean ice for your customers and employees. The big commercial ice equipment dealers in the Kansas City area simply don’t provide the personal touch and customer service that you get from Captial Equipment and if you are a business owner, we invite you to see for yourself. Call us today for all of you commercial ice machines sales, rental, service and repairs in the greater Kansas City area at (913) 683-8972 or CLICK HERE TO CONTACT US by email.

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Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

June 27, 2019

Commercial Ice Machines For Sale

There are plenty of options when it comes to buying or renting commercial ice machines and ice equipment in the Kansas City area but the fact is that many commercial equipment companies charge way more than they should to businesses to cover their massive overhead expenses. Think of it this way: if the company you buy, lease or rent your commercial ice machines from has so many employees that you rarely talk to the same person, the chances are their overhead is huge and that ultimately gets factored into the overall cost of thee equipment they sell and you end up paying for it.

Buy and Rent Commercial Ice Machines in Kansas City and Overland Park

At Capital Equipment, we are changing the way restaurants, bars, offices, hotels, and hospitals in the greater Kansas City area get the commercial ice machines that they need because we provide a truly personal approach to the businesses we deal with. You will never talk to a receptionist that simply takes notes on what you need only to hand your information off to a pushy salesperson that will end up overcharging you for the exact same commercial equipment that we sell for less. When you call Capital Equipment for service, repairs, cleaning or sales for commercial ice machines, you will always speak to an ice equipment expert that knows everything there is to know about every major brand of ice maker.

We make sure that your business gets the right commercial ice equipment that meets and exceeds your ice needs and we let you know about all of your options are when it comes to making sure your equipment always produces clear, clean and delicious ice for years to come. Our service technicians will help professionally install your new ice machines and help you and your staff get to know the basic operations on how to work the equipment as well as provide options for routine cleaning, maintenance and repair programs so that you don’t have to worry about your ice makers and the quality of your ice ever. Don’t settle for mediocre customer service with the big guys in commercial ice machines sales and service and let Capital Equipment handle all of your ice equipment needs in the Kansas City area. Call us today for sales, rentals, service and repairs on all commercial grade ice machines and ice equipment at (913) 683-8972 or CLICK HERE TO CONTACT US.

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Call (913) 683-8972 for all of your ice machine and ice equipment needs in the greater Kansas City area.

June 7, 2019July 7, 2020

Time To Upgrade Your Commercial Ice Machines?

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While Capital Equipment are Kansas City’s experts at service, repairs and maintenance on all commercial grade ice machines and ice equipment, there are some instances where ice machines are simply beyond repair and need to be replaced. For most businesses that have ice machines for their customers or employees, the last thing you want for is your the ice bins to be empty especially during the summer months when ice consumption is considerably higher.

Commercial Ice Equipment Rental, Sales and Leasing in Kansas City and St Joseph, MO

Capital Equipment works one on one with Kansas City and St Joseph area restaurants, bars, hospitals, hotels, offices and even some homeowners that demand better ice to deliver the most durable, efficient and highest quality commercial grade ice machines and ice equipment. We offer only the most reliable and durable ice machines and ice equipment from brand names like Manitowoc, Scotsman, Ice Maid ( for ice merchandisers and freezers) Hoshizaki and Ice-0-Matic and and unlike many ice equipment dealers in the Kansas City area that only sell, lease and rent them, we can provide full service, repairs and service for as long as you have your ice machines.

Capital Equipment will deliver your new commercial ice machine(s) to your business and professionally install it as well as train you and your staff on basic operations so your aren’t left in the dark after we leave. We offer outright sales, leasing options and our most popular program for upgrading your commercial ice equipment, out rental program which covers routine maintenance, cleaning, and any repairs that may may occur during your rental period all for one low monthly cost. We meet with our customers in person to help them determine how much ice they use per day using an ice calculator, what size and model of ice machine will best suit their needs, if new water lines will need to be installed, and make sure no other equipment would hinder anything less than the highest quality, clean ice will be in your bins for your customers and/or employees. When is comes to helping Kansas City area businesses get the quality, commercial ice machines and ice equipment they need, no one beats Capital Equipment for customer service and attention to detail. Call us today for all of your commercial ice machine needs in Kansas City, St Joseph, Leavenworth and Lansing at (913) 683-9872 or CLICK HERE TO CONTACT US BY EMAIL.