Local Ice Machine Service, Sales, & Rental

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At Capital Equipment, we get a lot of phone calls and emails from business owners and office managers that are sick and tired of being treated like a number and being nickel and dimed by the big commercial ice machine companies in Kansas City. We’re always happy to help them and, in fact, their frustration is one of the main reasons we chose to start our business so that we could provide a more customized and personalized approach to helping businesses in the greater Kansas City area with their ice needs. Capital Equipment doesn’t send out pushy salespeople that couldn’t care less whether your ice needs get met and are solely interested in getting a sale and a commission check but instead we learn about and get a better understanding of each and every business we work with. Our goal is and always has been to make solid recommendation on ice machines and ice equipment so that business owners and managers can worry about everything else they have going on, not whether or not they have quality ice in their bins.

Commercial Ice Machine Sales, Rentals, and Service in Kansas City, Platte City and Atchison

We offer outright sales of commercial ice machines as well as flexible leasing and rental options for our customers on the most trusted and durable names in ice equipment like Hoshizaki, Manitowoc, Ice-O-Matic, Scotsman, Kold-Draft, Follett and Ice Maid for businesses needing ice merchandisers or ice supply and delivery. Our service and repair technicians are factory trained and because Capital Equipment is fully licensed and insured you can rest assured that your ice machines and more importantly your business is in good hands when you work with us. We understand that COVID-19 has wreaked havoc on many small businesses in the Kanas City area but things appear to be looking up in 2021 so when you need commercial ice machines or ice equipment, we implore you use locally owned and operated Capital Equipment for all of your ice needs. Call us today to speak with one of our ice experts at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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February 17, 2021

Manitowoc Ice Machine Error Codes

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Manitowoc is one of the most trusted, durable and reliable commercial ice machine brands in the world but ice equipment can be temperamental. With Manitowoc products, error codes are just part of the life cycle of the machine but luckily in the Kansas City area, Capital Equipment has factory trained technicians that can get your ice machines running smooth again.

Commercial Ice Machines Service, Repair and Error Codes in Kansas City, Overland Park, and Platte City

While there are a seemingly infinite number of things that can go wrong with any given ice machine as there are so many parts and components required to make ice, Manitowoc uses an error code system to help pin down exactly what is going on and what needs to be done to fix it. Here are some of the error codes you may see from your Manitowoc ice machine:

E01: Long Freeze	Long freeze cycle
E02: Long Harvest	Long harvest cycle
E03: Power Loss	Input power supply is interrupted or lost
E04: Hi Cnd Temp/Wtr Cnd Fault	High condenser temperature on air-cooled/water-cooled unit
E05: HPC Fault	High pressure control opened
E06, E13, E14, E17 & E18	Not in use/spare codes
E07: Starving TXV	Starving evaporator for single TXV or low on charge
E08: TXV Fault	Fault in single- or dual-circuit evaporators
E09: Flood Evap 1	Flooding evaporator fault for single-circuit single evaporator
E10: Flood Evap 2	Flooding evaporator fault for dual-circuit single evaporator
E11: Refig Fault	Refrigeration system fault (air-cooled and water-cooled units only)
E12: Curtain Fault	Curtain switch is open for more than 24 hours
E15: Low Liq Temp	Low ambient control fault when liquid line temperature drops below 60 degrees Fahrenheit for more than a continuous minute during a freeze cycle
E16: Rmt Cnd Temp	Remote condenser fault when liquid line temperature drops below 40 degrees Fahrenheit or exceeds 140 degrees Fahrenheit for more than a continuous minute during a freeze cycle
E19: ITP Fault	Ice probe fault
E20: WTR Fault	Water system fault
E21: T1 Fault	T1 sensor issue
E22: T2 Fault	T2 sensor issue
E23: T3 Fault	T3 sensor issue
E24: T4 Fault	T4 sensor issue
E25: Bin Prb Fault	Bin level probe low sensor fault
E26: Bin Prb Fault	Bin level probe medium sensor fault
E27: Bin Prb Fault	Bin level probe high sensor fault
E28: AUCS	AuCS board is not connected or present
E29: USB COMM	Communication error caused by defective USB drive or no USB drive detected
E30: USB DNLD	Downloading error caused by defective USB drive
E31: Safe Mode	Machine running in safe mode
E32: RS485 COMM	Event log for when there is no communication between the control board and gateway from the device plugged into the RS485 port
E33: KEYBOARD	Keyboard is faulty or not plugged into the control board
E34: DISPLAY	Keyboard is faulty or not plugged into the control board

When you see any of these error codes on your Manitowoc ice machine, it’s best to let a factory trained service technician handle it otherwise you could void the manufacturer’s warranty. Capital Equipment is proud to be a Manitowoc representative for the greater Kansas City area and our technicians are certified and trained by the manufacturer to perform any repair, service or maintenance needed.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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January 13, 2021

Industrial Ice Machines in Kansas City

While many offices and businesses are still working remotely or operating with limited staff due to COVID-19, warehouses are open and, in the case of the shipping industry, busier than ever. Warehouse employees are often required to do quite a bit of physical work and making sure they are properly hydrated not only prevents injuries and dehydration but it also keep them productive and healthy. At Capital Equipment, we work with hundreds of businesses in and around the greater Kansas City area to help provide quality commercial ice machines and industrial ice equipment as well making sure they are professionally cleaned, serviced, and maintained which is especially important during the current pandemic.

Industrial and Commercial Ice Machines For Businesses in Kansas City

Warehouses are more often than not very fast paced environments and no managers have time to worry about whether or not their ice machines are working properly which is exactly what Capital Equipment handles. From the initial consultation to installation and routine maintenance, Capital Equipment’s technicians make sure your ice bins are always full for your staff with ice that is clean and safe. We make sure that ice is always available and your ice machines are being serviced and maintained frequently to ensure quality and ultimately extend the life of the ice equipment itself. Particularly in larger warehouses and businesses where hundreds of pounds of ice are consumed on any given day, our service technicians will make sure to be available and present should anything go wrong no matter what day or what time it is because we know that some of our customers are 24/7 operations. We make sure that water filters are changed often and keep air intake filters clean so that the ice machines run smoother and last longer. We offer a variety of options of acquiring commercial and/or industrial ice machines including rental, outright sales, and leasing which can be advantageous for businesses that already know that their ice equipment will be in heavy use and need to be upgraded and replaced in just a few short years. We only offer the most durable and reliable industrial ice equipment brands like Manitowoc, Ice-O-Matic, Scotsman, and Hoshizaki because they have a reputation for consistently making quality ice and for superior durability even under the most busy and demanding business environments.

With many small businesses and offices working remotely for the foreseeable future, warehouses simply don’t have that luxury and it’s the business owner’s and manager’s responsibility to make sure their employees have clean, healthy ice available and Capital Equipment makes sure they do in the Kansas City area. Call us today at (913) 683-8972 for all of your commercial and industrial ice machine sales, service, rental, and cleaning needs of CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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December 29, 2020

Common Questions About Ice Machines

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Not everyone is an ice machine experts and at Capital Equipment, we get it, which is why we put together some of the most common questions we get from our customers about ice and ice equipment.

Commercial Ice Machines in Kansas City, Overland Park, and Shawnee, KS

For years, Capital Equipment has been the greater Kansas City area’s commercial ice machine experts and our goal is and always has been to help educate our customers to make sure that they have the right ice equipment for their businesses.

What are the best commercial ice machines?

There are quite literally hundreds of ice machine manufacturers with new ones popping up each year but the problem is that many of them aren’t built for the long haul and when you have an obscure brand, replacement parts can be hard to come by. At Capital Equipment, we recommend well known and well established commercial ice machine brands that have a proven history of being reliable and for making the highest quality ice. Capital Equipment recommends Hoshizaki, Scotsman, Manitowoc, and Ice-O-Matic ice machines as they have proved to be durable and reliable for years for all types of businesses.

How often should ice machines be cleaned and sanitized?

Many commercial ice machine manufacturers have different recommendations but overall a good rule of thumb would be about every 3 months. However, larger ice machines that see more individuals using them and thousands of pounds of ice produced may need to be cleaned more frequently. Particularly with COVID-19 continuing to spread, cleaning and sanitizing commercial ice machines should be much more frequently especially if a large number of people are coming in contact with the equipment. Also, when a boil order is issued for the city where your business is located it’s generally a good idea to clean and sanitize your commercial ice machines as well as change the water filter.

How often should the water filter be changed on a commercial ice machine?

As stated above, it is highly recommended that water filters be changed immediately if a boil order has been issued in your area but under normal circumstances most commercial ice machine manufacturers recommend every six months but equipment that is in heavily use may require more frequent changeouts. It’s best to make sure that water filters are changed out on a predetermined schedule to ensure quality, clean ice otherwise it may begin to taste funny which is not good for any business.

The commercial ice machine experts at Capital Equipment are always happy to answer any questions you have about which equipment will work best for your business and we can help make sure your current ice machine(s) are running smooth and your ice bins are always full of clean, clear ice. Call us today for all of your commercial and industrial ice machines and ice equipment needs at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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December 16, 2020December 23, 2020

A Brief History Of Ice Machines

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While ice makers and commercial ice machines may seem more like a modern convenience because they are common in nearly every home, office, restaurant and business today, they have actually been around for quite a while. Of course there have been huge leaps in technology to help produce cleaner and higher quality ice more quickly at the push of a button but the principle mechanics for ice makers remains pretty much the same as when they were invented. Here’s a quick history on the origin of the ice machines as we know them today.

Commercial Ice Machines in Kansas City, Atchison, and Overland Park, KS

The use of ice itself by humans has been around since the beginning of time but was first recorded as far back as 400 BC when ancient Egyptians would use clay pots filled with water to be left out overnight in the cold to freeze and then stored underground to keep it preserved. In other parts of the world, ice could be harvested from frozen lakes and rivers as any kid that has seen the movie Frozen can tell you. But it wasn’t until the 1840’s when a New England man named Fredric Tudor began to not only harvest ice on a mass scale but also found ways to effectively ship it without it melting which, as you might expect, created a huge demand for ice on a global scale. Refrigeration had already been invented in 1834 by Jacob Perkins who was the first to patent a refrigerator as we know them today using ether in a vapor compression cycle. But an American doctor named John Gorrie was the first to truly produce a refrigerator or cooling device as we know them today in 1844 in an effort to help keep his patients cool from fevers but he opted to introduce it to public by offering chilled wine at a Bastille Day festival offering cold beverages to festival goers on a hot July day. While the ether powered refrigerator invented by Gorrie and Perkins would later be found to be a danger especially when ether would leak out, two inventors named Charles Franklin Kettering and Thomas Midgely, Jr. discovered Freon in 1928 which would still use Gorrie’s principle of condensing, throttling, and evaporating air but in a much safer way. Many more technological advancements would be made after the foundation for refrigeration and ice making were laid and you’d be hard pressed to not go anywhere without seeing coolers, freezers, or ice machines using the same methods and principles in the modern world today.

At Capital Equipment, we understand the basic principles of what makes ice makers work but more importantly we understand modern commercial ice machines and how to make them produce ice best. If you’re business in the greater Kansas City area that needs a commercial ice machine or service for your current one, give us a call at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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November 20, 2020

Are Your Ice Machines Holiday Ready?

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The holidays are quickly approaching and for many businesses it means a surge in traffic, hosting parties and/or events, and the stress of making sure safety is a top priority for both staff and customers with COVID-19 cases continuing to rise in the Kansas City metro. The reality is that COVID-19 isn’t going to stop the holidays but it will most certainly change it in some pretty big ways especially when it comes to staff hygiene and guest relations. Restaurants will still be serving and catering food throughout the holiday season while keeping safety at an elevated level of cleanliness and hygiene will be a top priority and Capital Equipment will be right there with them helping them keep their ice machines clean, running smooth and even delivering bulk ice when needed to them in the greater Kansas City area.

Commercial Ice Machine Sales, Service and Rentals In Kansas City, Overland Park, and Lawrence, KS

With new COVID-19 restrictions in the greater Kansas City area now in place, we understand that many businesses especially restaurants and bars are having a rough time keeping their doors open but have high hopes that a good holiday rush will help and we’ll be there to make sure ice is the one thing business owners don’t have to worry about. Our technicians and representatives are following strict safety guidelines as directed by the CDC and local city mandates which includes wearing masks at all times, practicing social distancing, wearing gloves at all times especially when performing service, cleaning or repair on your commercial ice machines and making sure that we arrive at your business at a time when occupancy levels are low.

Now throughout the holiday season our technicians and consultant are available for:

Ice machine replacement/upgrades – sales, rentals, and/or leasing.
Ice machine repairs – factory trained, insured technicians ready to get your equipment back up and running.
Ice machine cleaning and sanitizing.
Ice machine maintenance – water filter replacement, water line checks, and more.
Local bulk ice delivery in the greater Kansas City area
And anything else business might need as it pertains to commercial ice machines and ice equipment in the greater Kansas City area.

While it may not be a typical holiday season for may businesses in the Kansas City area, they can still rely on Capital Equipment for professional commercial ice machines sales, service, repairs, cleaning and maintenance when they need it. Call us today for all of your ice needs this holiday season or anytime at (913) 683-8972 or CLICK HERE FOR OUR CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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October 16, 2020

Office, Hospital, and Hotel Ice Machines

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For many businesses, ice is an absolute necessity and while things have certainly changed since the onset of COVID-19 earlier this year, the demand for ice and ice machines has not changed.

Commercial Ice Machines in Kansas City, Overland Park and St Joseph

At Capital Equipment, we have been helping Kansas City area businesses get through these past few months by providing even more cleaning, maintenance and sanitizing of commercial ice machines and ice equipment while also helping them replace, upgrade and/or add new ice machines for their customers and staff.

Ice Machines For Offices in Kansas City

Many offices are slowly starting to reopen and the need for providing ice and quality drinking water is increasing. At Capital Equipment, our representatives consult directly with business owners and office managers to determine what the best options are as it pertains to installing and maintaining ice machines and/or ice and water combo machines. We want to gain in understanding of how many people on average are in the office, how many days a week is that office open and are there any changes in the number of personal on the horizon so that we can make recommendation on commercial ice machines that can adjust for company growth.

Commercial Ice Machines For Hospitals

Because ice is essential in the health care industry for uses such as reducing swelling or even keeping patients hydrated it goes without saying that hospitals cannot go without it. Capital Equipment works with many hospitals and health car facilities to help make sure their patients and staff have ice when they need it most. We also understand that any commercial ice machines in a health care environment will need to be cleaned and maintained regularly in order to maintain a hospitals’ strict hygiene status and our service department customizes our maintenance schedules and procedures to align with the health care facilities’ guidelines we work with we work with.

Commercial Ice Machines For Hotels

Just like most businesses that were shut down earlier this year due to COVID-19, hotels are slowly beginning to reopen and welcome back guests in the Kansas City area which means ice machines will be in high demand. The difference with hotel ice machines is that often times get more use depending on the number guests staying overnight which means they need to be ready to dispense an enormous amount of ice on any given day. Capital Equipment works directly with hotel managers to determine the most efficient commercial ice machines to install for their guest to make sure that their ice bins are never empty even on the busiest of nights. We also provide routine maintenance and cleaning as ice machines are a highly touched area in a hotels and in the age of COVID-19 need to be cleaned and sanitized more regularly.

At Capital Equipment, we work with all types of business and organizations in and around the greater Kansas City area to make sure they have reliable commercial ice machines that deliver clean, clear ice. We are locally owned, operated and completely licensed and insured so you can rest assured that you and your ice machines are in professional hands. Call Capital Equipment for all of your ice and ice equipment needs at (913) 683-8972 or CLICK HERE TO FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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September 3, 2020

Ice Machine Service, Cleaning, and Repair

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Ice machines are truly a modern marvel and it’s easy to take them for granted until they all of a sudden don’t work. At Capital Equipment, we help hundreds of businesses in and around the greater Kansas City area have quality, reliable commercial ice machines for their customers and staff and making sure their ice equipment is always running smooth is a big part of our business.

Commercial Ice Machine Cleaning, Service, and Repair in Kansas City, Overland Park and St Joseph

There are hundreds of parts and components that make up an ice machine and when they aren’t properly maintenanced and/or serviced, things can get bad really quick. From putting unnecessary strain on essential components to having unclean or dirty ice, making sure your commercial ice machine(s) are being looked after by an experienced, professional technician will inevitably save your equipment from any downtime but it can also save your business money by avoiding costly ice machine repairs or worse replacement.

Some of the most common issues we see with commercial ice machines are:

The ice machines isn’t making ice at all
The ice machine isn’t making enough ice
The ice machine won’t dispense ice
The ice machine is leaking
The water is freezing before it reaches the ice mold
The ice machine is dispensing dirty and/or foul smelling ice
The ice machine is displaying an error code or making odd noises

Capital Equipment also provides routine maintenance services for commercial ice machines like:

Clean air filters on air cooled ice machines
Sanitize ice machine water systems
Change water filters
Check and replace faulty water valves
Clean and sanitize ice bins
And overall inspection of the ice equipment

At Capital Equipment, our sole purpose is provide quality, reliable commercial ice machines and ice equipment to Kansas City business and to help them make sure they making clean, delicious ice. If your business needs to add, upgrade or repair a commercial ice machine call us today at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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July 29, 2020July 29, 2020

KC’s Commercial Ice Machine Experts

Ice is an absolute essential for many companies but even more so during the summer months which is why Capital Equipment is busy helping offices, hotels, hospitals, warehouses, and business owners all over the greater Kansas City area with getting the right commercial ice machines and ice equipment that meet their business’ needs. From ice machine sales, leasing, and rentals to making sure our clients’ current ice equipment is cleaned, sanitized and running smooth all summer long, Capital Equipment is Kansas City’s locally owned and operated commercial ice machine experts serving business’ big and small to make sure their staff and/or customers have crystal clear, clean ice when they need it.

Commercial Ice Machine Installation, Sales, Rental and Service in Kansas City, MO

No two businesses are the same and some tend to use much more ice than others which is why the staff at Capital Equipment makes certain that our customers have the right commercial ice machines that will meet and exceed their ice needs. We offer outright sales of commercial ice equipment as well as leasing and rental options that allow for a easy, hassle free ice machine use with no surprise fees like the big commercial equipment companies charge. With our commercial ice machine rental program for example, we will install, clean and maintain your ice equipment during the course of your rental program for one monthly fee which included replacing the water filter(s) which the other ice machine dealers charge extra for.

Our ice machine installers make certain that your equipment is placed where it can produce optimal ice and not be effected by things ambient heat, lack of air flow, and ease of access for your staff and/or customers. We make sure to calibrate your ice equipment to make as much ice as your business needs and our service team is always happy to make adjustments as your business changes. You don’t have to settle for poor customer service and overpriced commercial ice machine sales, rentals and service when Capital Equipment can help your business with all of its ice needs at a lower cost and with a personal touch. Call Capital Equipment today to speak with our commercial ice machine experts at (913) 683-8972 or CLICK HERE TO CONTACT US.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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July 1, 2020

Keeping Your Commercial Ice Machines Safe

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commercial-ice-machine-service-repair-cleaning-Kansas-City — Scale build up isn’t just gross, it’s unsafe. Let Capital Equipment thoroughly clean and sanitize your commercial ice machine in the Kansas City area.

With many businesses slowly reopening again and summer in full swing, ice remains something that many most business absolutely need to operate and in the Kansas City area Capital Equipment makes sure they have the ice and ice equipment they need when they need it most. From helping restaurants keep their ice machines cleaned and sanitized to helping hospitals and health care facilities upgrade their ice equipment to meet the growing needs of their patients and staff, Capital Equipment is doing everything we can to make sure that Kansas City area businesses don’t have to worry about having clean, quality ice because they likely have plenty of other things that need their attention.

Commercial Ice Machine Installation, Service, and Cleaning in Kansas City

commercial-ice-machine-cleaning-service-repair-Kansas-City — Regularly cleaning and sanitizing your commercial ice machines are an easy and obvious way keep quality ice in your bins.

Our ice machine technicians and representatives understand the COVID-19 is not going away anytime soon which is why we are taking extra precautions to make sure we keep our customers, their customers, and their staff safe by wearing face masks and gloves when we are in and around your business. We are constantly and continually using hand sanitizer and washing our hands at every opportunity while maintaining responsible social distancing. We make sure that the commercial ice machines we install are thoroughly cleaned and sanitized so that when they begin making ice, it will be completely safe for consumption.

Making ice is a delicate process and with all of the health and safety guidelines in the Kansas City area and both the states of Kansas and Missouri, there are still plenty of things that can go wrong that could not only make poor quality ice but could also break the equipment itself or make the ice unsafe to consume. At Capital Equipment, we clean and install hundreds of commercial ice machines each year and we know them all inside and out and how they work like the back of our hand. That also means that we know how to make sure they are safely cleaned and sanitized and we show the business owners we work with how they can keep the exterior and ice bins clean and safe from contamination or we can simply do it all for them. We rent, lease, sell, repair and service all types of commercial ice machines for all types of businesses in the greater Kansas City area and now more than ever it is important to make sure that your ice equipment is clean and sanitized. If your business needs an ice machine, you need to upgrade your current one, or you need to make sure your ice machine(s) are cleaned and sanitized, call Capital Equipment for all of your ice needs at (913) 683-8972 of CLICK HERE FOR OUR CONTACT FORM.