Ice Machine Not Working? We Can Help!

There’s nothing more jarring for businesses that rely on providing their staff, patients, guests, or customers ice than to have their commercial ice machine all of a sudden not work correctly or at all. At Capital Equipment, we get phone calls and emails every day from frantic managers and business owners that need help getting their ice equipment back up and running in a flash, and we are more than happy to help them in the greater Kansas City area.

Commercial Ice Machine Sales, Service, and Repair in Kansas City, St Joseph, and Leavenworth

With factory-trained and fully insured service technicians, Capital Equipment can quickly diagnose your commercial ice machines and, more importantly, get them back up and running quickly and efficiently. Whether it’s routine service and maintenance like cleaning, water filter changing, or adding refrigerant, to mechanical repairs and parts replacement, the ice equipment experts at Capital Equipment know ice machines inside and out. We can also install, clean, and unclog water lines which are a common problem with commercial ice machines as you can’t make ice without a reliable water source. Our warehouse is always fully stocked with hundreds of OEM factory-made parts for all types of commercial ice equipment, including parts for brands like Follett, Ice-O-Matic, Scotsman, Hoshizaki, Manitowoc, Ice Maid, and Kold-Draft, all of which we are authorized dealers for.

But most importantly, our service technicians are upfront and honest about the condition of your commercial ice machine. If the repairs don’t financially make sense, we offer a wide variety of options to rent, lease, and buy new equipment without the pushy sales approach that you get with the bigger ice machine dealers. At Capital Equipment, we have the experience, knowledge, and expertise to ensure your ice machines are always running smoothly in the greater Kansas City area. If you need service, maintenance, or repairs for your ice equipment, call us today at (913) 683-8972 or CLICK HERE FOR OUR CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all your commercial ice machine and ice equipment needs in the greater Kansas City area.

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July 1, 2021

KC’s Summer Ice Supply and Ice Machine Experts

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It doesn’t take a rocket scientist to know that ice is in high demand during the summer months. But what you may not think about is as the temperatures get hotter, your commercial ice machine has to work harder to produce ice. At Capital Equipment, we not only supply and deliver bagged ice throughout the greater Kansas City area but we’re also the metro’s ice machine and ice equipment experts helping businesses of all sizes meet their ice needs.

Ice Supply and Commercial Ice Machines In Kansas City, Leavenworth, and Lawrence, KS

Summer is a very busy time for us as you might expect as many ice machines simply can’t handle the heat and end up not working properly or not at all. Our factory-trained, fully insured technicians know how to quickly pinpoint and troubleshoot every aspect of nearly every commercial ice machine ever made which means you don’t have to wait for quality, professional service, repair, and/or maintenance, you get it when you need it most. Our warehouse is always stocked with all of the right replacement parts, unlike many commercial ice machine companies that have to order them which means you end up waiting on them. Our customer service is second to none in the metro and we are always upfront, honest and offer the most competitive service rates, rental fees, and sale prices in the Kansa City area for all of the ice machine manufacturers we represent.

We are authorized dealers and factory-trained installers for the top commercial ice equipment brands including Scotsman, Kold-Draft, Hoshizaki, Manitowoc, Ice-O-Matic, Follet, and Ice Maid for businesses needing ice merchandisers. Our goal is and always has been to make having quality, reliable ice machines and ice equipment easy and hassle-free for our customers and their online reviews certainly speak for themselves. If your business needs ice machines, ice dispensers, or ice delivered in the greater Kansas City area, call experts at locally owned and operated Capital Equipment today at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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December 29, 2020

Common Questions About Ice Machines

Kansas-City-commercial-ice-machines-makers-KCMO-KC-MO-KS

Not everyone is an ice machine experts and at Capital Equipment, we get it, which is why we put together some of the most common questions we get from our customers about ice and ice equipment.

Commercial Ice Machines in Kansas City, Overland Park, and Shawnee, KS

For years, Capital Equipment has been the greater Kansas City area’s commercial ice machine experts and our goal is and always has been to help educate our customers to make sure that they have the right ice equipment for their businesses.

What are the best commercial ice machines?

There are quite literally hundreds of ice machine manufacturers with new ones popping up each year but the problem is that many of them aren’t built for the long haul and when you have an obscure brand, replacement parts can be hard to come by. At Capital Equipment, we recommend well known and well established commercial ice machine brands that have a proven history of being reliable and for making the highest quality ice. Capital Equipment recommends Hoshizaki, Scotsman, Manitowoc, and Ice-O-Matic ice machines as they have proved to be durable and reliable for years for all types of businesses.

How often should ice machines be cleaned and sanitized?

Many commercial ice machine manufacturers have different recommendations but overall a good rule of thumb would be about every 3 months. However, larger ice machines that see more individuals using them and thousands of pounds of ice produced may need to be cleaned more frequently. Particularly with COVID-19 continuing to spread, cleaning and sanitizing commercial ice machines should be much more frequently especially if a large number of people are coming in contact with the equipment. Also, when a boil order is issued for the city where your business is located it’s generally a good idea to clean and sanitize your commercial ice machines as well as change the water filter.

How often should the water filter be changed on a commercial ice machine?

As stated above, it is highly recommended that water filters be changed immediately if a boil order has been issued in your area but under normal circumstances most commercial ice machine manufacturers recommend every six months but equipment that is in heavily use may require more frequent changeouts. It’s best to make sure that water filters are changed out on a predetermined schedule to ensure quality, clean ice otherwise it may begin to taste funny which is not good for any business.

The commercial ice machine experts at Capital Equipment are always happy to answer any questions you have about which equipment will work best for your business and we can help make sure your current ice machine(s) are running smooth and your ice bins are always full of clean, clear ice. Call us today for all of your commercial and industrial ice machines and ice equipment needs at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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September 3, 2020

Ice Machine Service, Cleaning, and Repair

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Ice machines are truly a modern marvel and it’s easy to take them for granted until they all of a sudden don’t work. At Capital Equipment, we help hundreds of businesses in and around the greater Kansas City area have quality, reliable commercial ice machines for their customers and staff and making sure their ice equipment is always running smooth is a big part of our business.

Commercial Ice Machine Cleaning, Service, and Repair in Kansas City, Overland Park and St Joseph

There are hundreds of parts and components that make up an ice machine and when they aren’t properly maintenanced and/or serviced, things can get bad really quick. From putting unnecessary strain on essential components to having unclean or dirty ice, making sure your commercial ice machine(s) are being looked after by an experienced, professional technician will inevitably save your equipment from any downtime but it can also save your business money by avoiding costly ice machine repairs or worse replacement.

Some of the most common issues we see with commercial ice machines are:

The ice machines isn’t making ice at all
The ice machine isn’t making enough ice
The ice machine won’t dispense ice
The ice machine is leaking
The water is freezing before it reaches the ice mold
The ice machine is dispensing dirty and/or foul smelling ice
The ice machine is displaying an error code or making odd noises

Capital Equipment also provides routine maintenance services for commercial ice machines like:

Clean air filters on air cooled ice machines
Sanitize ice machine water systems
Change water filters
Check and replace faulty water valves
Clean and sanitize ice bins
And overall inspection of the ice equipment

At Capital Equipment, our sole purpose is provide quality, reliable commercial ice machines and ice equipment to Kansas City business and to help them make sure they making clean, delicious ice. If your business needs to add, upgrade or repair a commercial ice machine call us today at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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August 19, 2020

Need An Ice Machine For Your Business?

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Businesses and offices are slowly and cautiously beginning to open back up across the greater Kansas City area and many of them will need help cleaning, sanitizing or even replacing their ice machines as, in most cases, they’ve likely been shut down for quite a while. At Capital Equipment, we understand how important it is for businesses to have access to safe and clean ice which is why we partner with businesses in and around the greater Kansas City area to help with all of their commercial ice needs.

Commercial Ice Machines Sales, Rental and Leasing in Kansas City, Overland Park and Lenexa

We consult with business owners and office managers to learn about how many employees they have, how much ice they will likely use daily, where the commercial ice machine will be installed and whether they want to buy, lease, or rent the commercial ice equipment. We never send pushy salespeople that treat you like a number but instead we provide a personal touch by making sure we provide commercial ice machine solutions that work for you and your business. Our service technicians are manufacturer trained so that they know the commercial ice machines we provide inside and out which means you will never have empty ice bins.

We can provide routine maintenance for your commercial ice machine(s) including changing water filters periodically, cleaning and sanitizing bins, equipment repairs, and overall inspection of your ice machines to make sure that you won’t have any surprise break downs. We offer only the most trusted and reliable names in commercial ice machines from brands like Manitowoc, Ice-O-Matic-Scotsman, and Hoshizaki that are the top rated in the world for making quality ice. At Capital Equipment, we pride ourselves on going above and beyond for our customers in the greater Kansas City area for all of their commercial ice equipment and ice needs. Call Kansas City’s locally owned and operated commercial ice machine experts at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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July 1, 2020

Keeping Your Commercial Ice Machines Safe

clean-and-sanitize-ice-machine-bin-commercial-ice-machines

commercial-ice-machine-service-repair-cleaning-Kansas-City — Scale build up isn’t just gross, it’s unsafe. Let Capital Equipment thoroughly clean and sanitize your commercial ice machine in the Kansas City area.

With many businesses slowly reopening again and summer in full swing, ice remains something that many most business absolutely need to operate and in the Kansas City area Capital Equipment makes sure they have the ice and ice equipment they need when they need it most. From helping restaurants keep their ice machines cleaned and sanitized to helping hospitals and health care facilities upgrade their ice equipment to meet the growing needs of their patients and staff, Capital Equipment is doing everything we can to make sure that Kansas City area businesses don’t have to worry about having clean, quality ice because they likely have plenty of other things that need their attention.

Commercial Ice Machine Installation, Service, and Cleaning in Kansas City

commercial-ice-machine-cleaning-service-repair-Kansas-City — Regularly cleaning and sanitizing your commercial ice machines are an easy and obvious way keep quality ice in your bins.

Our ice machine technicians and representatives understand the COVID-19 is not going away anytime soon which is why we are taking extra precautions to make sure we keep our customers, their customers, and their staff safe by wearing face masks and gloves when we are in and around your business. We are constantly and continually using hand sanitizer and washing our hands at every opportunity while maintaining responsible social distancing. We make sure that the commercial ice machines we install are thoroughly cleaned and sanitized so that when they begin making ice, it will be completely safe for consumption.

Making ice is a delicate process and with all of the health and safety guidelines in the Kansas City area and both the states of Kansas and Missouri, there are still plenty of things that can go wrong that could not only make poor quality ice but could also break the equipment itself or make the ice unsafe to consume. At Capital Equipment, we clean and install hundreds of commercial ice machines each year and we know them all inside and out and how they work like the back of our hand. That also means that we know how to make sure they are safely cleaned and sanitized and we show the business owners we work with how they can keep the exterior and ice bins clean and safe from contamination or we can simply do it all for them. We rent, lease, sell, repair and service all types of commercial ice machines for all types of businesses in the greater Kansas City area and now more than ever it is important to make sure that your ice equipment is clean and sanitized. If your business needs an ice machine, you need to upgrade your current one, or you need to make sure your ice machine(s) are cleaned and sanitized, call Capital Equipment for all of your ice needs at (913) 683-8972 of CLICK HERE FOR OUR CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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June 4, 2020

Summer Heat and Ice Machines

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As the temperatures rise in the summertime, so too does the demand for ice which means your commercial ice machine(s) will be working overtime for the next few months.

Commercial Ice Machine Service and Repair in Kansas City

While there isn’t much you can do about the heat and humidity, there are some things you can do to make sure your ice is still cold and clean and more importantly your ice machines are running as efficient as possible even on the hottest of summer days.

Proper Ice Machine Maintenance:

Nothing will slow your ice machine(s) down like poor or lack of maintenance. Scale build up on evaporators or condensers will slow ice production to an absolute crawl and when combined with the heat of summer, could end up doing serious damage to the machine itself. Making sure that your commercial ice machines get regularly scheduled maintenance and cleaning will certainly help keep your ice bins full even on the hottest of days.

Ambient Room Temperature:

The higher the room temperature, the the harder your ice machine(s) will have to work to produce ice. Particularly in places like a busy restaurant kitchen, warehouses, and non-air conditioned areas, the ambient temperature of a room can heat up the water lines causing commercial ice machines to struggle or in some cases cease to make quality ice. High temperature areas also put an enormous amount of strain on compressors which could lead to costly repairs. Ideally, commercial ice machines should be put in an area that has good airflow if possible so that even if the air around it is warm, it can self cool through the air intake.

Adequate Spacing:

Most all commercial ice machines need adequate space around them to effectively self cool unless of course they are water cooled. Placing an ice machine near another appliance that generates heat will make it much more difficult to cool. Especially in restaurant kitchens where ovens and grills tend to generate an enormous amount of heat, commercial ice machines should be placed as far away from them as possible. Also making sure that the ice machines’ intake vents are cleaned regularly so that airflow is not restricted in any way will help keep ice production up.

If you’ve noticed your ice equipment is struggling this summer (or anytime) call the ice machines experts in Kansas City at Capital Equipment for professional service, repair and maintenance on all commercial ice makers. Call us today at (913) 683-8972 or CLICK HERE TO CONTACT US.

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Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

May 27, 2020

Making Sure Your Ice Machines Are Safe

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With businesses slowly opening back up in the Kansas City area and across the country, business owners will need to make sure that their water supply and ice machines are clean and safe for consumption. Capital Equipment can help with expertly trained and certified technicians that can help get your ice machines and business back up and running.

Commercial Ice Machine Service, Repair and Maintenance in Kansas City

If your business has been shut down for some time, the Kansas City Water Department has released some guidelines for reopening and making sure that your water is safe and clean which by extension will pertain to commercial ice machines as well. According to the Kansas City Water Department website (in conjunction with guidance from the CDC (Centers For Disease Control and Prevention), business owners need to clear out trapped water from their lines using the following guidelines:

Make sure all faucets in the building flow to a drain. If there are any water filters, remove or bypass them.
For best results, it is recommended that all aerators and screens are removed from every faucet being flushed.
Using the cold-water handles, turn on all faucets – including kitchen and bathroom sinks, utility and mop sinks, bathtub and shower, etc. – and allow them to run during the entirety of the flushing process.
Start with the lowest floor. If there is a basement, start there.
Move to the next highest floor and turn on all faucets.
Continue until all faucets are turned on in the structure.
At the end of this process, water should be flowing from all the faucets in the building at the same time.
Let the water run until the temperature changes.
Repeat steps 3-5 using the hot-water taps.
Replace any filters and reinstall any aerators and screens that were removed.

These same guidelines are applicable to commercial ice machines as well. While Capital Equipment helped many of our customers drain and clean out their ice equipment prior to shutting down, we know that many businesses ceased operations without much warning likely leaving their ice machines unattended. If that is that case, you’ll need to make sure any water that has been trapped in the water lines feeding the ice machine are cleared and thoroughly cleaned out. Water filters will need to be replaced as they may have become contaminated and rendered ineffective while lying dormant. Ice bins will need to be cleaned and sanitized while making sure items like ice scoops are cleaned as well. Internal components will need to be inspected and replaced if they have become damaged or contaminated.

If your business has been closed down for an any period of time due to the pandemic, you can’t simply flip your commercial ice machine(s) back on and expect to have clean, safe ice. Call Kansas City’s commercial ice machine experts at Capital Equipment at (913) 683-8972 for professional service, repair, cleaning and maintenance or CLICK HERE TO CONTACT US.

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Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

January 23, 2020January 23, 2020

What Makes Good Ice?

Not much attention gets paid to ice unless it a) tastes funny, b) looks funny, or c) a combination of both which is never good. The reasons for poor quality ice can be endless as there are so many factors that go into the process of making ice. At Capital Equipment, we pride ourselves on being the partner to hundreds of Kansas City businesses for commercial ice machine sales, rentals, repair, and service as well as ice supply and delivery in the metro and while we can’t provide one ultimate reason for bad ice, we can certainly explain how to make it always taste and look its best.

Commercial Ice Machines in Kansas City and Overland Park

The first step in quality ice is the ice machine itself. It seems simple but the fact is that there are so many commercial ice machine manufactures on the market that the average business owner won’t know that they are getting less than stellar ice equipment until it’s far too late. At Capital Equipment, we’ve seen many ice machine brands come and go and we’ve narrowed down the manufacturers we would recommend to just 4: Manitowoc, Hoshizaki, Ice-O-Matic and Scotsman.

These brands have a stellar reputation for durability and performance that eclipses all of the “off-brands” that many commercial equipment dealers offer. Plus, Capital Equipment regularly keeps the most common parts for these brands of machines in stock so that when our customers need them, they don’t have to wait.

Commercial Ice Machine Service, Sanitation and Cleaning in Kansas City and Overland Park

Most ice machines are working 24 hours a day, 7 days a week and not keeping them properly maintained is a sure way to have poor quality ice. Changing water filters and routine cleaning is a big part of that and Capital Equipment is ready to help you do just that. With commercial ice machine service professionals that have years of experience working on every make and model of ice maker, we have the knowledge and experience to make sure your ice equipment will be running smooth and your ice is clean and clear. We can help clean, sanitize and provide routine water filter changes to ensure your ice is crystal clear, clean and most importantly delicious for your customers and/or staff.

Waiting until your commercial ice machine is too dirty to make clean ice or simply does not work due to poor maintenance can cost your business, your reputation and customers. Let the ice experts in Kansas City at Capital Equipment keep your ice machines running smooth with routine maintenance and service that is truly second to none. Call us today at (913) 683-8972 or CLICK HERE TO CONTACT US.

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Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

December 6, 2019

Why Do Ice Machines Need Water Filters?

For areas like the greater Kansas City metro that, for the most part, have hard water, it is imperative to have effective water filters and have them changed regularly to ensure clean, quality ice. Anytime that water tastes funny or has particles, minerals and sediment in it, they will most certainly end up in the ice which effects the look, taste and overall quality but not when you have an effective filter system.

Commercial Ice Machine Service and Water Filter Replacement In Kansas City

At Capital Equipment, we help Kansas City area restaurants, hotels, hospitals, offices and a multitude of businesses with every aspect of commercial ice machines and water filtration is a big part of making sure that ice is clean, clear, and most of all delicious. In simple terms, filters process the water that is being fed into your ice machines removing chlorine, particulates, and other unwanted substances that will leave your ice looking cloudy, dirty and otherwise tasting odd. In other words, ice machine filters remove everything that you don’t want being seen or tasted in ice. Filters also remove scale which is abundant in hard water which happens to be what we have in the greater Kansas City area. Scale can not only effect the quality of ice but can also effect the efficiency and functionality of an ice machines’ internal components which can result in costly repairs or complete equipment replacement in some cases.

replace-water-filter-commercial-ice-machine-Kansas-City — Scale build up not only makes ice look and taste funny but it can also put an enormous amount of stress on your ice machines’s internal parts.

Scale build up doesn’t typically happen overnight which means that getting ahead of it with a water softener and routine filter changes will help you avoid any downtime for you commercial ice machine(s). Each ice machine tends to have a different size water filter which is relative to the size of the machine and obviously the amount ice it produces which is in direct correlation to the amount of water that will be needed to make the ice. In terms how often a water filter will need to be changed on a commercial ice machine, it depends on the model and how much ice is being made but the ice equipment experts at Capital Equipment can help set up routine service intervals to make sure your ice is always flawlessly clear and clean. You’ll likely never hear how great your ice tastes because, let’s face it, we tend to take it for granted. But when your water filters need replaced and your looks or tastes funny, you’ll most certainly hear about it. Call Capital Equipment today at (913) 683-8972 for professional, expert service, cleaning and repairs for your commercial ice machines in the greater Kansas City area.