Tag: Hoshizaki ice machine repair

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Ice Machine Not Working? We Can Help!

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There’s nothing more jarring for businesses that rely on providing their staff, patients, guests, or customers ice than to have their commercial ice machine all of a sudden not work correctly or at all. At Capital Equipment, we get phone calls and emails every day from frantic managers and business owners that need help getting their ice equipment back up and running in a flash, and we are more than happy to help them in the greater Kansas City area.

Commercial Ice Machine Sales, Service, and Repair in Kansas City, St Joseph, and Leavenworth

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With factory-trained and fully insured service technicians, Capital Equipment can quickly diagnose your commercial ice machines and, more importantly, get them back up and running quickly and efficiently. Whether it’s routine service and maintenance like cleaning, water filter changing, or adding refrigerant, to mechanical repairs and parts replacement, the ice equipment experts at Capital Equipment know ice machines inside and out. We can also install, clean, and unclog water lines which are a common problem with commercial ice machines as you can’t make ice without a reliable water source. Our warehouse is always fully stocked with hundreds of OEM factory-made parts for all types of commercial ice equipment, including parts for brands like Follett, Ice-O-Matic, Scotsman, Hoshizaki, Manitowoc, Ice Maid, and Kold-Draft, all of which we are authorized dealers for.

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But most importantly, our service technicians are upfront and honest about the condition of your commercial ice machine. If the repairs don’t financially make sense, we offer a wide variety of options to rent, lease, and buy new equipment without the pushy sales approach that you get with the bigger ice machine dealers. At Capital Equipment, we have the experience, knowledge, and expertise to ensure your ice machines are always running smoothly in the greater Kansas City area. If you need service, maintenance, or repairs for your ice equipment, call us today at (913) 683-8972 or CLICK HERE FOR OUR CONTACT FORM. 

Call Capital Equipment today at (913) 683-8972  for all your commercial ice machine and ice equipment needs in the greater Kansas City area.

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Service and Repair For Ice Machines During The Holidays

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The holiday rush means different things to different people. For example, consumers tend to flock to malls and department stores to find the perfect holiday gift, whereas business owners often hire seasonal workers and extend shifts to keep up with demand.

Service, Repair, and Maintenance For Commercial Ice Machines in Kansas City

Warehouses, particularly those that deal in retail distribution, can sometimes run 24 hours a day during the holidays, which also means that demand for ice increases dramatically compared to the rest of the year. Hotels see an influx of holiday travelers from all corners of the county to see friends and family, which means that hotel ice dispensers will be working overtime and in heavy use. Unfortunately, hospitals and health care facilities are seeing an influx in traffic again this year, and ice is used in various ways to reduce fever, swelling and keep medical staff and patients hydrated.

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At Captial Equipment, we understand that ice machines are more often than not an afterthought for businesses until they aren’t working correctly. This is why our service and repair technicians are all over the Kansas City metro this month, ensuring our customers’ ice equipment is the last thing they have to worry about during the holidays. We are fully licensed, insured, and factory-trained to work on all commercial ice machines and ice equipment for routine maintenance, cleaning/sanitizing, mechanical repairs and can assist with upgrades and/or replacement of ice machines. Our warehouse is always stocked with the most common replacement parts so that businesses never have to wait on long shipping times because we understand that for most companies, not having working ice machines during the holidays, or anytime for that matter, is not an option. For service, cleaning, maintenance, and repairs on commercial ice machines and ice equipment in the greater Kansas City area, call Capital Equipment at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM. 

Call Capital Equipment today at (913) 683-8972  for all your commercial ice machine and ice equipment needs in the greater Kansas City area.

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The Importance of Cleaning and Sanitizing Commercial Ice Machines

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Nothing is worse than dirty, smelly, and foul-tasting ice, and in most cases, it’s a direct result of a lack of cleaning, sanitizing, and routine water filter changes. At Capital Equipment, we’ve seen some pretty dirty ice machines over the years and have helped ensure that hundreds of them get professionally cleaned, sanitized, and back to making quality, clean ice.

Commercial Ice Machine Service and Repair in Kansas City, St Joseph, and Leavenworth, KS

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As each business and industry is unique, cleaning and sanitizing schedules tend to vary based on the amount of ice used, the environment that the ice equipment is located, and the type of ice machines that determines how frequently service is needed. For example, an ice machine in a warehouse or industrial setting will likely need to be cleaned and sanitized more often than ice equipment in a small office. This is because hundreds of hands come in contact with the ice machines daily while there are also contaminates in the air, which can easily end up in the ice bins. Also, most of the Midwest is a hard water area meaning that there are excessive minerals in the water, which over time can begin to build up and hinder efficiency on internal parts, water lines, water dispensers, and water filters in commercial ice machines. For smaller business environments, ice machines, in many cases, need to be professionally cleaned every few months; however, the exterior of the equipment should be cleaned more regularly, especially when you consider that metal surfaces can harbor germs and bacteria if not addressed.

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Ice bins are one of the most important components to keep clean and sanitized as they come in constant contact with human hands and other airborne objects that could contain bacteria and contaminate the ice.

Hotels and hospital ice machines often need a more frequent cleaning and service schedule as they tend to get a lot of use by many different people and, particularly in health care settings, are exposed to a wide array of potential contaminates. At Capital Equipment, we understand that each and every business is unique in its ice needs which is why we customize a cleaning, sanitizing, and service schedule to ensure there is always clean, quality ice in their bins. Call us today for all of your ice needs in the greater Kansas City area at (913) 683-8972 or CLICK HERE FOR OUR CONTACT FORM. 

Call Capital Equipment today at (913) 683-8972  for all your commercial ice machine and ice equipment needs in the greater Kansas City area.

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Kansas City’s Local Commercial Ice Machine Professionals

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Thousands of businesses, big and small, in the greater Kansas City area rely on having quality, clean ice for their customers and staff, and Capital Equipment makes sure they always have it. Locally owned, licensed, and fully insured, we take pride in providing our customers superior service and competitive pricing on commercial ice machines and ice equipment of all types.

Commercial Ice Machine and  Ice Equipment Sales and Service in Kansas City

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From bars, restaurants, and school food cafeterias to offices, hotels, warehouses, and event space, Capital Equipment makes sure that we have a solid understanding of our customers’ needs so that our recommendation for specific ice machine models can meet and exceed their daily ice needs. We only offer the most trusted names in commercial ice equipment from manufacturers like Manitowoc, Hoshizaki, Kold-Draft, Follett, Ice-O-Matic, Scotsman, and Ice Maid because we know that quality ice, reliability, and durability matter to our customers. We can install under-counter, countertop, ice/water dispensers, and modular units with ice bins for businesses that use a tremendous amount of ice daily. Our ice machine installers make sure that factors such as proper ventilation, ambient air temperature, access for the equipment to drain, proper water line installation, and ease of access for cleaning, sanitizing, and maintenance so that once you get your new ice equipment, it runs flawlessly. Our service and repair technicians are factory trained and understand that some businesses need to have special scheduling not to disrupt their day, and we are always happy to accommodate them with flexible times and days that don’t disrupt the normal flow of business. We offer commercial ice machine sales, all-inclusive rental programs, and leasing options so that our customers can get the right ice equipment for their business needs and still stay on budget. We’re locally owned and operated at Capital Equipment, and we strive to provide a hometown customer service experience in every aspect of our business. Call us today for all of your commercial ice needs in the greater Kansas City area at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM. 

Call Capital Equipment today at (913) 683-8972  for all your commercial ice machine and ice equipment needs in the greater Kansas City area.

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Need Ice Machine Repair Or Service in Kansas City?

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Summer is hard on ice machines especially when the temperatures get hot, the humidity is downright oppressive, and people get thirsty. At Captial Equipment, our technicians are all over the Kansas City metro area making sure that our customers’ ice machine bins are full of quality, clean ice for when they need it most not just in the summertime but all year long. Unlike the big national ice equipment sales and service companies, we make sure that we are ready, able, and most importantly available because in most cases, ice machines don’t give any warning when they give out, they simply quit making ice which puts business owners in a bit of a bind.

Commercial Ice Machine Service, Repair, and Maintenance in Kansas City, Leavenworth, and Lawrence, KS

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Capital Equipment’s service and repair technicians understand that ice often gets taken for granted until there is none which can be a huge problem for bars, restaurants, warehouses, hotels, offices, or any business for that matter which is why we make sure that when we working on our customers’ ice equipment, they are proactively looking for any other potential problems that could put a strain on the ice machines and address them. We refuse to cut corners on replacement parts for the ice machines and equipment we service and repair because we know that anything less than OEM parts is essentially the weakest link in any machine and simply won’t last. While most ice machine repair and service companies strive to have as many visits as possible to their customers so that they can charge more, Capital Equipment makes sure that when our technicians are at your business, your ice equipment gets fixed right the first time. We are upfront and honest about what we see that could be problematic in the future and give solid pricing to make sure it’s fixed before we leave. In other words, there are no surprises like you typically get with the big commercial ice machine dealers.

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When cleaning and sanitizing commercial ice machines, our technicians understand that attention to detail is crucial as many businesses in the food industry know that the health department does not allow any room for errors and we make sure our customers’ ice equipment is in line with local health guidelines. There is no cookie-cutter approach to commercial ice machine service, repair, and maintenance which is why Capital Equipment customizes our services to each and every customer we have. If you need routine service, maintenance, cleaning, or repairs for your commercial ice equipment in the greater Kansas City area, call us at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM. 

Call Capital Equipment today at (913) 683-8972  for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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Is Your Hoshizaki Ice Machine Beeping?

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Hoshizaki has long been one of the most trusted and reliable names in commercial ice equipment and at Capital Equipment, we’ve rented, sold, leased and serviced hundreds of their ice machines over the years. Founded in 1947 in Japan and expanding to the United States in 1981, Hoshizaki is built for the busiest kitchens, hospitals, schools, and businesses that rely on always having quality ice in their bins when they need it. But just like any other commercial equipment, ice machines need routine service and maintenance otherwise they end up either not working correctly or not producing ice at all.

Hoshizaki Ice Machine Error Codes, Service, and Repair in Kansas City

With each ice machine manufacturer having their own alert system/error code style, Hoshizaki’s is someone unique in that the error codes can be heard through a series of beeping. The number of error code beeps can help pinpoint the issue so that factory trained technicians like those at Capital Equipment can diagnose and correct the issue(s)

One Beep-high temperature safety warning

As a safety precaution, Hoshizaki ice machines has a built in function that helps protect the equipment from being damaged due to high heat temperatures. This could be caused by ambient air temperature heating the water too high before it enters into the ice machine.

Two Beeps-long harvest cycle

When ice is ejected from the mold, it’s called a harvest cycle and Hoshizaki ice machines monitor that amount of times it takes to harvest. If the machine senses multiple harvest cycles taking 20 minutes or more, you will get this 2 beep alert.

Three Beeps-long freeze cycle

An ice machine’s free cycle begins after the ice molds have bee filled with water. A long freeze cycle alert could mean that the float switch is closed, the compressor is weak, or the water inlet valve is open or leaking.

Four or Five Beeps-circuit issues on mechanical bin sensor

This alert is mostly for older Hoshizaki models that have a mechanical bin control. 4 beeps signal a short circuit and 5 beeps represent an open circuit on the bin control.

Six or Seven Beeps- incorrect voltage supply

Having the correct voltage is crucial to Hoshizaki ice machines to operate correctly. 6 beeps signal that the voltage is too low whereas 7 beeps indicate that the voltage is too high. Either scenario can be due to a wiring problem or a voltage surge.

Eight Beeps-de-energized gear motor relay

8 beeps represent that the gear motor relay is de-energize which can result in the ice machine to shut down the compressor which essentials halts ice production. This can sometimes be fixed by simply turning the ice machine on and off which will manually reset the error code.

Nine Beeps-bin control check

9 beeps signals that the ice bin is nearly full which automatically shuts the ice machine’s ice production down. This error code can be reset by turning the machine on and off again but make sure to empty some of the ice out of of the bin otherwise you will likely get the same error code again.

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At Capital Equipment, we’ve seen just about everything that can and will go wrong with commercial ice machines and Hoshizaki models are no exception. If your Hoshizaki machine is giving you error codes in the Kansas City area or you need routine service and maintenance or repairs done call us at (913) 6983-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM. 

Call Capital Equipment today at (913) 683-8972  for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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