Service and Repair For Ice Machines During The Holidays

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The holiday rush means different things to different people. For example, consumers tend to flock to malls and department stores to find the perfect holiday gift, whereas business owners often hire seasonal workers and extend shifts to keep up with demand.

Service, Repair, and Maintenance For Commercial Ice Machines in Kansas City

Warehouses, particularly those that deal in retail distribution, can sometimes run 24 hours a day during the holidays, which also means that demand for ice increases dramatically compared to the rest of the year. Hotels see an influx of holiday travelers from all corners of the county to see friends and family, which means that hotel ice dispensers will be working overtime and in heavy use. Unfortunately, hospitals and health care facilities are seeing an influx in traffic again this year, and ice is used in various ways to reduce fever, swelling and keep medical staff and patients hydrated.

At Captial Equipment, we understand that ice machines are more often than not an afterthought for businesses until they aren’t working correctly. This is why our service and repair technicians are all over the Kansas City metro this month, ensuring our customers’ ice equipment is the last thing they have to worry about during the holidays. We are fully licensed, insured, and factory-trained to work on all commercial ice machines and ice equipment for routine maintenance, cleaning/sanitizing, mechanical repairs and can assist with upgrades and/or replacement of ice machines. Our warehouse is always stocked with the most common replacement parts so that businesses never have to wait on long shipping times because we understand that for most companies, not having working ice machines during the holidays, or anytime for that matter, is not an option. For service, cleaning, maintenance, and repairs on commercial ice machines and ice equipment in the greater Kansas City area, call Capital Equipment at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all your commercial ice machine and ice equipment needs in the greater Kansas City area.

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November 8, 2021November 15, 2021

Routine Service and Maintenance For Commercial Ice Machines

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Just like your car or truck, commercial ice machines require routine maintenance and service to perform at an optimal level and make quality ice. But unlike your automobile, ice machines are more often than not running 24 hours a day, 7 days a week which means that components can and do wear out without warning.

Commercial Ice Machine Repair, Service, and Cleaning in Kansas City

At Capital Equipment, our licensed, factory-trained, and fully insured service technicians help make sure that our customers’ ice machines and running smooth, produce adequate ice, and proactively inspect the equipment to avoid any mechanical breakdown surprises. Whether your commercial ice machine isn’t making ice at all, producing less cloudy/milky ice, or the ice tastes or smells funny, the service technicians at Captial Equipment can quickly pinpoint the issue and, more importantly, correct it quickly. We perform routine maintenance and cleaning services like replacing water filters, sanitizing ice bins, making sure proper temperatures are set, and ensuring the water lines and cleaned and unclogged. But sometimes, commercial ice machines need replacement parts, and our warehouse is always stocked with the most common parts to get our customers’ ice equipment back up and running in no time. From compressors, water lines, and water curtains to temperature sensors, ice bins, and evaporators, the ice machine service technicians can ensure that you get the right OEM replacement parts for your brand and, more importantly, get them installed quickly. The life expectancy of commercial ice machines relies heavily on making sure the equipment receives factory-recommended maintenance, service, and cleaning.

Capital Equipment makes it easy and hassle-free to prolong the life of your business’ ice machines with factory-trained, fully licensed, and insured technicians that know every square inch of your machine and more about how to keep it running smoothly for years to come. Call us today for all of your commercial ice machine repair, service, and cleaning needs in the greater Kansas City area at (913) 683-8972 or CLICK HERE FOR OUR CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all your commercial ice machine and ice equipment needs in the greater Kansas City area.

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October 13, 2021

Kansas City’s Local Commercial Ice Machine Professionals

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Thousands of businesses, big and small, in the greater Kansas City area rely on having quality, clean ice for their customers and staff, and Capital Equipment makes sure they always have it. Locally owned, licensed, and fully insured, we take pride in providing our customers superior service and competitive pricing on commercial ice machines and ice equipment of all types.

Commercial Ice Machine and Ice Equipment Sales and Service in Kansas City

From bars, restaurants, and school food cafeterias to offices, hotels, warehouses, and event space, Capital Equipment makes sure that we have a solid understanding of our customers’ needs so that our recommendation for specific ice machine models can meet and exceed their daily ice needs. We only offer the most trusted names in commercial ice equipment from manufacturers like Manitowoc, Hoshizaki, Kold-Draft, Follett, Ice-O-Matic, Scotsman, and Ice Maid because we know that quality ice, reliability, and durability matter to our customers. We can install under-counter, countertop, ice/water dispensers, and modular units with ice bins for businesses that use a tremendous amount of ice daily. Our ice machine installers make sure that factors such as proper ventilation, ambient air temperature, access for the equipment to drain, proper water line installation, and ease of access for cleaning, sanitizing, and maintenance so that once you get your new ice equipment, it runs flawlessly. Our service and repair technicians are factory trained and understand that some businesses need to have special scheduling not to disrupt their day, and we are always happy to accommodate them with flexible times and days that don’t disrupt the normal flow of business. We offer commercial ice machine sales, all-inclusive rental programs, and leasing options so that our customers can get the right ice equipment for their business needs and still stay on budget. We’re locally owned and operated at Capital Equipment, and we strive to provide a hometown customer service experience in every aspect of our business. Call us today for all of your commercial ice needs in the greater Kansas City area at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all your commercial ice machine and ice equipment needs in the greater Kansas City area.

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September 2, 2021

Professional Cleaning and Service For Commercial Ice Machines

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Keeping your commercial ice machines professionally serviced and cleaned will most certainly extend the life of the equipment and ensure that they produce quality, clean ice. In the greater Kansas City area, Capital Equipment helps businesses big and small do just that. With technicians that are factory trained, licensed, and insured t work on ice machine manufacturers like Follet, Ice-O-Matic, Hoshizaki, Manitowoc, Kold-Draft, Scotsman, and Ice Maid, we have Kansas City covered with responsive service, repair, maintenance, cleaning service when you need it so that business owners can focus on running their business not whether or not their ice equipment is running.

Commercial Ice Machine Service, Cleaning, and Repair in Kansas City, St Joseph, and Overland Park

clean-and-sanitize-ice-machine-bin-commercial-ice-machines — Ice bins are one of the most important components to keep clean and sanitized as they come in constant contact with human hands and other objects that could contain bacteria and contaminate the ice.

We know every square inch of ice machines where gunk can easily hide so that when you hire Capital Equipment to clean or sanitize your ice equipment, you can rest assure that it is done right and, more importantly, thoroughly. Our service and repair technicians can help with everything from troubleshooting long harvest cycles, addressing and clearing error codes to changing out water filters, deep cleaning/sanitizing ice bins, and ensuring that water lines are clear of debris. With most of the Kansas City area and Midwest having hard water, it’s important to ensure that commercial ice machines are cleaned and serviced regularly as calcium, and other mineral buildups can hinder quality ice production. Capital Equipment can help your business determine how and when to service your ice equipment regularly.

commercial-ice-machine-cleaning-service-repair-Kansas-City — Regularly cleaning and sanitizing your commercial ice machines are an easy and obvious way to keep quality ice in your bins.

We’ve worked with hundreds of businesses and organizations in the greater Kansas City area and even some outlying communities like St Joseph, Lawrence, Leavenworth, and Lansing, but we never cut corners on delivering the highest quality customer service because we know that quality ice and ice machines are important. We understand that different parts of the Kansas City metro area are under varying guidelines pertaining to COVID-19. We know and understand each area’s mandates and abide by them for the safety of our staff and the businesses we work with. For professional commercial ice machine cleaning, service, and/or repairs in the greater Kansas City area, call Capital Equipment at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all your commercial ice machine and ice equipment needs in the greater Kansas City area.

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August 4, 2021

Need Ice Machine Repair Or Service in Kansas City?

Summer is hard on ice machines especially when the temperatures get hot, the humidity is downright oppressive, and people get thirsty. At Captial Equipment, our technicians are all over the Kansas City metro area making sure that our customers’ ice machine bins are full of quality, clean ice for when they need it most not just in the summertime but all year long. Unlike the big national ice equipment sales and service companies, we make sure that we are ready, able, and most importantly available because in most cases, ice machines don’t give any warning when they give out, they simply quit making ice which puts business owners in a bit of a bind.

Commercial Ice Machine Service, Repair, and Maintenance in Kansas City, Leavenworth, and Lawrence, KS

Capital Equipment’s service and repair technicians understand that ice often gets taken for granted until there is none which can be a huge problem for bars, restaurants, warehouses, hotels, offices, or any business for that matter which is why we make sure that when we working on our customers’ ice equipment, they are proactively looking for any other potential problems that could put a strain on the ice machines and address them. We refuse to cut corners on replacement parts for the ice machines and equipment we service and repair because we know that anything less than OEM parts is essentially the weakest link in any machine and simply won’t last. While most ice machine repair and service companies strive to have as many visits as possible to their customers so that they can charge more, Capital Equipment makes sure that when our technicians are at your business, your ice equipment gets fixed right the first time. We are upfront and honest about what we see that could be problematic in the future and give solid pricing to make sure it’s fixed before we leave. In other words, there are no surprises like you typically get with the big commercial ice machine dealers.

When cleaning and sanitizing commercial ice machines, our technicians understand that attention to detail is crucial as many businesses in the food industry know that the health department does not allow any room for errors and we make sure our customers’ ice equipment is in line with local health guidelines. There is no cookie-cutter approach to commercial ice machine service, repair, and maintenance which is why Capital Equipment customizes our services to each and every customer we have. If you need routine service, maintenance, cleaning, or repairs for your commercial ice equipment in the greater Kansas City area, call us at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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July 22, 2021

Tired Of The Big Commercial Ice Machine Companies in Kansas City?

If you’re a business owner that relies on ice machines then you probably already know that not all commercial ice equipment companies are the same in Kansas City. Whether it’s poor customer service, lack of attention to detail, high rental/sale prices. or botched service and repair work, it can be frustrating dealing with the big commercial ice machine companies.

Local Commercial Ice Machines Sales, Rentals, and Service in Kansas City

The good news is that Capital Equipment is locally owned and operated providing truly customized service, sales/rentals, and maintenance for hundreds of businesses big and small throughout the greater Kansas City area. You won’t get a pushy sales rep when you deal with Capital Equipment that acts as they know more about your business and that you do but you will get an ice equipment expert that listens to and understand your business’ ice needs. We provide all of the options for getting the ice machine(s) or equipment you need for your business including no-hassle pricing, rental, and leasing options to fit your budget. Our company is fully licensed and insured to provide all aspects of commercial refrigeration service, repair, and maintenance and our technicians are factory-trained with continued ongoing updates on all of the latest commercial ice machine models and technology.

We only supply the most trusted and reliable ice equipment from manufacturers that have a proven track record of building quality machines which include Follet, Ice-O-Matic, Scotsman, Manitowoc, Hoshizaki, Ice Maid, and Kold-Draft as well as the factory-made, OEM parts for them all because Capital Equipment does not cut corners on anything we do. Whether you’re opening a new business, upgrading or replacing your current ice machines, or tired of lackluster customer service for your current ice equipment company in Kansas City, Capital Equipment would love the opportunity to earn your business. Call us today for all of your ice and ice machine needs at (913) 683-8972 or use our ONLINE CONTACT FORM BY CLICKING HERE.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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June 10, 2021

Quality Ice Begins With Your Commercial Ice Machine

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It’s rare to hear someone in an office, restaurant, bar say, “Wow, this ice is delicious!” but it’s certainly not a stretch when the ice tastes funny or is anything less than crystal clear and clean. At Capital Equipment, we take the guesswork out of making sure that our customers always have quality, clean, and clear ice in their bins and ice dispensers making sure that we only offer the most trusted and reliable commercial ice equipment brands, factory-trained service technicians, and professional installation to make sure that we deliver exceptional customer service and more importantly ice that staff and customers alike will love.

Commercial Ice Machine Installation and Service in Kansas City

Obviously, water is the key ingredient to making ice but poor quality water or more specifically an ineffective water filter can make even the best commercial ice machines produce sub-par, cloudy ice. At Capital Equipment, our service technicians make certain that before the water even reaches your ice machines it is run through the most proven and effective water filters so that not only does your ice taste clean, but it also looks clean and clear. Keeping ice machines and ice equipment properly cleaned and maintained is a big part of what we do at Capital Equipment and our service techs all have years of experience, are fully insured, and know ice equipment inside and out so that you never have to worry about having anything less than superior quality ice and ice machines that run as smooth as silk. Unlike many commercial ice equipment dealers that tend to offer a myriad of manufacturers that seem either new to the market or just plain unheard of, Capital Equipment makes sure the ice machines and ice equipment we provide have a proven track record of quality and reliability. We are authorized dealers from the most trusted and durable ice equipment manufacturers in the world including Manitowoc, Hoshizaki, Ice Maid, Kold-Draft, Scotsman, Follett, and Ice-O-Matic but unlike many commercial ice machine companies in the Kansas City area, our technicians are factory trained and fully insured to install, service, and repair the equipment we offer. For locally-owned, customer service center commercial ice machine sales, rentals, leasing, cleaning, and repairs, Kansas City office and business have trust Captial Equipment because we deliver. Call us today for all of your ice and ice equipment needs at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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April 8, 2021

Is Your Hoshizaki Ice Machine Beeping?

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Hoshizaki has long been one of the most trusted and reliable names in commercial ice equipment and at Capital Equipment, we’ve rented, sold, leased and serviced hundreds of their ice machines over the years. Founded in 1947 in Japan and expanding to the United States in 1981, Hoshizaki is built for the busiest kitchens, hospitals, schools, and businesses that rely on always having quality ice in their bins when they need it. But just like any other commercial equipment, ice machines need routine service and maintenance otherwise they end up either not working correctly or not producing ice at all.

Hoshizaki Ice Machine Error Codes, Service, and Repair in Kansas City

With each ice machine manufacturer having their own alert system/error code style, Hoshizaki’s is someone unique in that the error codes can be heard through a series of beeping. The number of error code beeps can help pinpoint the issue so that factory trained technicians like those at Capital Equipment can diagnose and correct the issue(s)

One Beep-high temperature safety warning

As a safety precaution, Hoshizaki ice machines has a built in function that helps protect the equipment from being damaged due to high heat temperatures. This could be caused by ambient air temperature heating the water too high before it enters into the ice machine.

Two Beeps-long harvest cycle

When ice is ejected from the mold, it’s called a harvest cycle and Hoshizaki ice machines monitor that amount of times it takes to harvest. If the machine senses multiple harvest cycles taking 20 minutes or more, you will get this 2 beep alert.

Three Beeps-long freeze cycle

An ice machine’s free cycle begins after the ice molds have bee filled with water. A long freeze cycle alert could mean that the float switch is closed, the compressor is weak, or the water inlet valve is open or leaking.

Four or Five Beeps-circuit issues on mechanical bin sensor

This alert is mostly for older Hoshizaki models that have a mechanical bin control. 4 beeps signal a short circuit and 5 beeps represent an open circuit on the bin control.

Six or Seven Beeps- incorrect voltage supply

Having the correct voltage is crucial to Hoshizaki ice machines to operate correctly. 6 beeps signal that the voltage is too low whereas 7 beeps indicate that the voltage is too high. Either scenario can be due to a wiring problem or a voltage surge.

Eight Beeps-de-energized gear motor relay

8 beeps represent that the gear motor relay is de-energize which can result in the ice machine to shut down the compressor which essentials halts ice production. This can sometimes be fixed by simply turning the ice machine on and off which will manually reset the error code.

Nine Beeps-bin control check

9 beeps signals that the ice bin is nearly full which automatically shuts the ice machine’s ice production down. This error code can be reset by turning the machine on and off again but make sure to empty some of the ice out of of the bin otherwise you will likely get the same error code again.

At Capital Equipment, we’ve seen just about everything that can and will go wrong with commercial ice machines and Hoshizaki models are no exception. If your Hoshizaki machine is giving you error codes in the Kansas City area or you need routine service and maintenance or repairs done call us at (913) 6983-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.