Ice Machine Not Working? We Can Help!

There’s nothing more jarring for businesses that rely on providing their staff, patients, guests, or customers ice than to have their commercial ice machine all of a sudden not work correctly or at all. At Capital Equipment, we get phone calls and emails every day from frantic managers and business owners that need help getting their ice equipment back up and running in a flash, and we are more than happy to help them in the greater Kansas City area.

Commercial Ice Machine Sales, Service, and Repair in Kansas City, St Joseph, and Leavenworth

With factory-trained and fully insured service technicians, Capital Equipment can quickly diagnose your commercial ice machines and, more importantly, get them back up and running quickly and efficiently. Whether it’s routine service and maintenance like cleaning, water filter changing, or adding refrigerant, to mechanical repairs and parts replacement, the ice equipment experts at Capital Equipment know ice machines inside and out. We can also install, clean, and unclog water lines which are a common problem with commercial ice machines as you can’t make ice without a reliable water source. Our warehouse is always fully stocked with hundreds of OEM factory-made parts for all types of commercial ice equipment, including parts for brands like Follett, Ice-O-Matic, Scotsman, Hoshizaki, Manitowoc, Ice Maid, and Kold-Draft, all of which we are authorized dealers for.

But most importantly, our service technicians are upfront and honest about the condition of your commercial ice machine. If the repairs don’t financially make sense, we offer a wide variety of options to rent, lease, and buy new equipment without the pushy sales approach that you get with the bigger ice machine dealers. At Capital Equipment, we have the experience, knowledge, and expertise to ensure your ice machines are always running smoothly in the greater Kansas City area. If you need service, maintenance, or repairs for your ice equipment, call us today at (913) 683-8972 or CLICK HERE FOR OUR CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all your commercial ice machine and ice equipment needs in the greater Kansas City area.

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December 15, 2021

Service and Repair For Ice Machines During The Holidays

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The holiday rush means different things to different people. For example, consumers tend to flock to malls and department stores to find the perfect holiday gift, whereas business owners often hire seasonal workers and extend shifts to keep up with demand.

Service, Repair, and Maintenance For Commercial Ice Machines in Kansas City

Warehouses, particularly those that deal in retail distribution, can sometimes run 24 hours a day during the holidays, which also means that demand for ice increases dramatically compared to the rest of the year. Hotels see an influx of holiday travelers from all corners of the county to see friends and family, which means that hotel ice dispensers will be working overtime and in heavy use. Unfortunately, hospitals and health care facilities are seeing an influx in traffic again this year, and ice is used in various ways to reduce fever, swelling and keep medical staff and patients hydrated.

At Captial Equipment, we understand that ice machines are more often than not an afterthought for businesses until they aren’t working correctly. This is why our service and repair technicians are all over the Kansas City metro this month, ensuring our customers’ ice equipment is the last thing they have to worry about during the holidays. We are fully licensed, insured, and factory-trained to work on all commercial ice machines and ice equipment for routine maintenance, cleaning/sanitizing, mechanical repairs and can assist with upgrades and/or replacement of ice machines. Our warehouse is always stocked with the most common replacement parts so that businesses never have to wait on long shipping times because we understand that for most companies, not having working ice machines during the holidays, or anytime for that matter, is not an option. For service, cleaning, maintenance, and repairs on commercial ice machines and ice equipment in the greater Kansas City area, call Capital Equipment at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all your commercial ice machine and ice equipment needs in the greater Kansas City area.

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November 8, 2021November 15, 2021

Routine Service and Maintenance For Commercial Ice Machines

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Just like your car or truck, commercial ice machines require routine maintenance and service to perform at an optimal level and make quality ice. But unlike your automobile, ice machines are more often than not running 24 hours a day, 7 days a week which means that components can and do wear out without warning.

Commercial Ice Machine Repair, Service, and Cleaning in Kansas City

At Capital Equipment, our licensed, factory-trained, and fully insured service technicians help make sure that our customers’ ice machines and running smooth, produce adequate ice, and proactively inspect the equipment to avoid any mechanical breakdown surprises. Whether your commercial ice machine isn’t making ice at all, producing less cloudy/milky ice, or the ice tastes or smells funny, the service technicians at Captial Equipment can quickly pinpoint the issue and, more importantly, correct it quickly. We perform routine maintenance and cleaning services like replacing water filters, sanitizing ice bins, making sure proper temperatures are set, and ensuring the water lines and cleaned and unclogged. But sometimes, commercial ice machines need replacement parts, and our warehouse is always stocked with the most common parts to get our customers’ ice equipment back up and running in no time. From compressors, water lines, and water curtains to temperature sensors, ice bins, and evaporators, the ice machine service technicians can ensure that you get the right OEM replacement parts for your brand and, more importantly, get them installed quickly. The life expectancy of commercial ice machines relies heavily on making sure the equipment receives factory-recommended maintenance, service, and cleaning.

Capital Equipment makes it easy and hassle-free to prolong the life of your business’ ice machines with factory-trained, fully licensed, and insured technicians that know every square inch of your machine and more about how to keep it running smoothly for years to come. Call us today for all of your commercial ice machine repair, service, and cleaning needs in the greater Kansas City area at (913) 683-8972 or CLICK HERE FOR OUR CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all your commercial ice machine and ice equipment needs in the greater Kansas City area.

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July 22, 2021

Tired Of The Big Commercial Ice Machine Companies in Kansas City?

If you’re a business owner that relies on ice machines then you probably already know that not all commercial ice equipment companies are the same in Kansas City. Whether it’s poor customer service, lack of attention to detail, high rental/sale prices. or botched service and repair work, it can be frustrating dealing with the big commercial ice machine companies.

Local Commercial Ice Machines Sales, Rentals, and Service in Kansas City

The good news is that Capital Equipment is locally owned and operated providing truly customized service, sales/rentals, and maintenance for hundreds of businesses big and small throughout the greater Kansas City area. You won’t get a pushy sales rep when you deal with Capital Equipment that acts as they know more about your business and that you do but you will get an ice equipment expert that listens to and understand your business’ ice needs. We provide all of the options for getting the ice machine(s) or equipment you need for your business including no-hassle pricing, rental, and leasing options to fit your budget. Our company is fully licensed and insured to provide all aspects of commercial refrigeration service, repair, and maintenance and our technicians are factory-trained with continued ongoing updates on all of the latest commercial ice machine models and technology.

We only supply the most trusted and reliable ice equipment from manufacturers that have a proven track record of building quality machines which include Follet, Ice-O-Matic, Scotsman, Manitowoc, Hoshizaki, Ice Maid, and Kold-Draft as well as the factory-made, OEM parts for them all because Capital Equipment does not cut corners on anything we do. Whether you’re opening a new business, upgrading or replacing your current ice machines, or tired of lackluster customer service for your current ice equipment company in Kansas City, Capital Equipment would love the opportunity to earn your business. Call us today for all of your ice and ice machine needs at (913) 683-8972 or use our ONLINE CONTACT FORM BY CLICKING HERE.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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April 8, 2021

Is Your Hoshizaki Ice Machine Beeping?

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Hoshizaki has long been one of the most trusted and reliable names in commercial ice equipment and at Capital Equipment, we’ve rented, sold, leased and serviced hundreds of their ice machines over the years. Founded in 1947 in Japan and expanding to the United States in 1981, Hoshizaki is built for the busiest kitchens, hospitals, schools, and businesses that rely on always having quality ice in their bins when they need it. But just like any other commercial equipment, ice machines need routine service and maintenance otherwise they end up either not working correctly or not producing ice at all.

Hoshizaki Ice Machine Error Codes, Service, and Repair in Kansas City

With each ice machine manufacturer having their own alert system/error code style, Hoshizaki’s is someone unique in that the error codes can be heard through a series of beeping. The number of error code beeps can help pinpoint the issue so that factory trained technicians like those at Capital Equipment can diagnose and correct the issue(s)

One Beep-high temperature safety warning

As a safety precaution, Hoshizaki ice machines has a built in function that helps protect the equipment from being damaged due to high heat temperatures. This could be caused by ambient air temperature heating the water too high before it enters into the ice machine.

Two Beeps-long harvest cycle

When ice is ejected from the mold, it’s called a harvest cycle and Hoshizaki ice machines monitor that amount of times it takes to harvest. If the machine senses multiple harvest cycles taking 20 minutes or more, you will get this 2 beep alert.

Three Beeps-long freeze cycle

An ice machine’s free cycle begins after the ice molds have bee filled with water. A long freeze cycle alert could mean that the float switch is closed, the compressor is weak, or the water inlet valve is open or leaking.

Four or Five Beeps-circuit issues on mechanical bin sensor

This alert is mostly for older Hoshizaki models that have a mechanical bin control. 4 beeps signal a short circuit and 5 beeps represent an open circuit on the bin control.

Six or Seven Beeps- incorrect voltage supply

Having the correct voltage is crucial to Hoshizaki ice machines to operate correctly. 6 beeps signal that the voltage is too low whereas 7 beeps indicate that the voltage is too high. Either scenario can be due to a wiring problem or a voltage surge.

Eight Beeps-de-energized gear motor relay

8 beeps represent that the gear motor relay is de-energize which can result in the ice machine to shut down the compressor which essentials halts ice production. This can sometimes be fixed by simply turning the ice machine on and off which will manually reset the error code.

Nine Beeps-bin control check

9 beeps signals that the ice bin is nearly full which automatically shuts the ice machine’s ice production down. This error code can be reset by turning the machine on and off again but make sure to empty some of the ice out of of the bin otherwise you will likely get the same error code again.

At Capital Equipment, we’ve seen just about everything that can and will go wrong with commercial ice machines and Hoshizaki models are no exception. If your Hoshizaki machine is giving you error codes in the Kansas City area or you need routine service and maintenance or repairs done call us at (913) 6983-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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September 3, 2020

Ice Machine Service, Cleaning, and Repair

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Ice machines are truly a modern marvel and it’s easy to take them for granted until they all of a sudden don’t work. At Capital Equipment, we help hundreds of businesses in and around the greater Kansas City area have quality, reliable commercial ice machines for their customers and staff and making sure their ice equipment is always running smooth is a big part of our business.

Commercial Ice Machine Cleaning, Service, and Repair in Kansas City, Overland Park and St Joseph

There are hundreds of parts and components that make up an ice machine and when they aren’t properly maintenanced and/or serviced, things can get bad really quick. From putting unnecessary strain on essential components to having unclean or dirty ice, making sure your commercial ice machine(s) are being looked after by an experienced, professional technician will inevitably save your equipment from any downtime but it can also save your business money by avoiding costly ice machine repairs or worse replacement.

Some of the most common issues we see with commercial ice machines are:

The ice machines isn’t making ice at all
The ice machine isn’t making enough ice
The ice machine won’t dispense ice
The ice machine is leaking
The water is freezing before it reaches the ice mold
The ice machine is dispensing dirty and/or foul smelling ice
The ice machine is displaying an error code or making odd noises

Capital Equipment also provides routine maintenance services for commercial ice machines like:

Clean air filters on air cooled ice machines
Sanitize ice machine water systems
Change water filters
Check and replace faulty water valves
Clean and sanitize ice bins
And overall inspection of the ice equipment

At Capital Equipment, our sole purpose is provide quality, reliable commercial ice machines and ice equipment to Kansas City business and to help them make sure they making clean, delicious ice. If your business needs to add, upgrade or repair a commercial ice machine call us today at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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April 29, 2020April 29, 2020

Get Your Ice Machines Ready For Reopening

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With many states ramping up to reopen businesses after weeks of lying dormant, Kansas and Missouri are doing the same in the coming days and Capital Equipment will be busy making sure commercial ice machines are cleaned, running smooth, and ready for staff and customers to return. With many businesses shut down for the last month or more, we’re finding that many of our customers had to shut their ice machines down as well which means that they will need a thorough cleaning and sanitizing treatment before the ice is safe for consumption.

Commercial Ice Machine Service, Cleaning, and Sanitizing in Kansas City and Overland Park

With local health departments more than likely to be our inspecting businesses more than usual, the last thing you need is to have yours shut down due to your ice maker so having professionals like Capital Equipment clean and sanitize your commercial ice machines guarantees that your ice won’t hold your business back from remaining open. Our service team will inspect your entire ice machine making sure that there aren’t any issues that have come up while your equipment has been shut down. The first items that need to be cleaned are the internal components of the ice machine. While many parts and components may not be visible, our services technicians know every nook and cranny of commercial ice equipment so that we can quickly and thoroughly remove, clean, and replace each component that is susceptible to contamination. We make sure that the water supply is clean which means any water lines are inspected and cleaned as well as replacing the water filter to insure clean, clear ice. Of course the ice bin will need to be drained and thoroughly cleaned as well since it is more often than not the area of commercial ice machines that is most likely to harbor dirt, mold, mildew, or other harmful germs that can greatly effect the quality of ice. Also, ice scoops will need to be cleaned and sanitized often as they come in constant contact with human hands and are often overlooked when they should be washed and replaced frequently. Lastly, the exterior of commercial ice machines need to be cleaned often as well. Especially in busy kitchens and break rooms, ice machines (in particular bin doors) are likely to have more human contact than you would think and making sure the outside of the machine is cleaned often can prevent any issues that may find their way into the ice. We only use cleaners and sanitizers that are specific to commercial ice machines and ice equipment.

At Capital Equipment, we know that getting businesses back open is absolutely essential but not having your commercial ice machines professionally cleaned and sanitized before you do so is not only risky, it’s irresponsible. Call us today at (913) 683-8972 to schedule professional cleaning and sanitizing for your commercial ice machines of CLICK HERE TO CONTACT US. Stay safe, KC!

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Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

February 14, 2019

Commercial Ice Machine Repair and Rental

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One of the best things restaurant, bar and business owners can do to expand the life of their commercial ice makers is to have routine maintenance done and in the Kansas City area Capital Equipment are the ice machine repair and service experts.

Commercial Ice Maker Repair, Service and Rental in Kansas City

There are no shortage of things that can go wrong with commercial ice equipment and as ice machines age, they tend to need more and more repairs to keep them running smooth. Capital Equipment provides service and maintenance to help you avoid being ice-less and keeping you in the know as to the condition of your ice machines and ice equipment. In many cases routine service and maintenance of commercial ice machines can keep them at optimal performance by doing such tasks as replacing the water filter often and also making sure the ice bins are always sanitized.

Capital Equipment can also help make minor adjustments to your commercial ice machines that will make a difference in the quality of ice they produce such as adjusting water pressure regulator valves, correcting bridge thickness switch settings, cleaning the ice machine condenser coil, cleaning the internal water side of the machine, cleaning water inlet valves, and of course replacing and refilling refrigerant. However in some cases, ice machines are beyond service and repair but Capital Equipment can help you upgrade your commercial ice equipment easy and hassle free with our sales, leasing and rental programs. Our ice machine experts will help determine your restaurant, bar or businesses ice needs and provide a variety of options from the most trusted reliable commercial ice makers in the world like Hoshizaki, Manitowoc, Scotsman, Ice-O-Matic and Ice Maid for merchandiser freezers. We make sure that we measure the space in which your commercial ice machine will be placed insuring it will fit when we install the equipment and take into account factors like any heat sources near the ice maker so that they don’t hinder quality ice production. Whether you need service or repairs for your commercial ice equipment or your need to upgrade and replace your current ice makers, Capital Equipment are Kansas City’s ice machine experts with over 11 years of experience serving Kansas City area business’ ice needs. Call us today at (913) 683-8972 or CLICK HERE TO CONTACT US for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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Call (913) 683-8972 for all of your ice machine and ice equipment needs in the greater Kansas City area.

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December 23, 2018

We Rent and Repair Commercial Ice Machines

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Most business owners that have commercial ice equipment or ice makers already know that they can easily get worn out, outdated and/or need repair fairly often over the course of their lifespan. Particularly when a business uses several hundred pounds of ice on any given day, it goes without saying that having a reliable partner in the commercial ice machine and ice equipment industry is imperative to keeping your ice bins full of crystal clear ice for your customers and employees.

Commercial Ice Machine Repair and Rentals in Kansas City

At Capital Equipment, we partner with Kansas City area restaurants, bars and businesses to help them buy, rent, or lease quality, reliable commercial ice equipment and ice machines that keep the drinks they serve cold, the ice clear and clean, and most of all their customers happy. We offer ice machine rental programs for the most reputable names in commercial ice makers like Manitowoc, Scotsman, Ice-O-Matic and Hoshizaki that are maintenance, repair and most of all hassle free. Renting commercial ice machines in Kansas City with Capital Equipment ensures that you don’t ever have to worry about routine maintenance and/or cleaning because we handle it all for you and it is included in your rental payment(s). If for whatever reason your rented ice equipment needs any type of repair during your rental, Capital Equipment will be there to help you get your ice machine(s) back up and running in no time because all repairs are covered when you rent your ice machines from us. Our repair and service technicians have years of experience with nearly every brand of commercial ice makers, ice machines and ice equipment which means that they can quickly diagnose any problems and get them fixed quickly. We are always upfront and honest when it comes to commercial ice machine repair and service meaning that if for some reason your equipment is beyond repair, we can provide you with a variety of options to get new equipment installed to keep the ice flowing and minimize any downtime for your restaurant or business. For over 11 years, business owners have trusted Capital Equipment for commercial ice machine and ice maker service, repair, rentals and sales in the Kansas City area and we look forward to helping even more businesses in 2019. Call Kansas City’s commercial ice machine experts at Capital Equipment today at (913) 683-8972 for all of your ice equipment needs in the metro or CLICK HERE TO CONTACT US. Merry Christmas from all of us at Capital Equipment!