Ice Machine Service, Cleaning, and Repair

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Ice machines are truly a modern marvel and it’s easy to take them for granted until they all of a sudden don’t work. At Capital Equipment, we help hundreds of businesses in and around the greater Kansas City area have quality, reliable commercial ice machines for their customers and staff and making sure their ice equipment is always running smooth is a big part of our business.

Commercial Ice Machine Cleaning, Service, and Repair in Kansas City, Overland Park and St Joseph

There are hundreds of parts and components that make up an ice machine and when they aren’t properly maintenanced and/or serviced, things can get bad really quick. From putting unnecessary strain on essential components to having unclean or dirty ice, making sure your commercial ice machine(s) are being looked after by an experienced, professional technician will inevitably save your equipment from any downtime but it can also save your business money by avoiding costly ice machine repairs or worse replacement.

Some of the most common issues we see with commercial ice machines are:

The ice machines isn’t making ice at all
The ice machine isn’t making enough ice
The ice machine won’t dispense ice
The ice machine is leaking
The water is freezing before it reaches the ice mold
The ice machine is dispensing dirty and/or foul smelling ice
The ice machine is displaying an error code or making odd noises

Capital Equipment also provides routine maintenance services for commercial ice machines like:

Clean air filters on air cooled ice machines
Sanitize ice machine water systems
Change water filters
Check and replace faulty water valves
Clean and sanitize ice bins
And overall inspection of the ice equipment

At Capital Equipment, our sole purpose is provide quality, reliable commercial ice machines and ice equipment to Kansas City business and to help them make sure they making clean, delicious ice. If your business needs to add, upgrade or repair a commercial ice machine call us today at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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April 29, 2020April 29, 2020

Get Your Ice Machines Ready For Reopening

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With many states ramping up to reopen businesses after weeks of lying dormant, Kansas and Missouri are doing the same in the coming days and Capital Equipment will be busy making sure commercial ice machines are cleaned, running smooth, and ready for staff and customers to return. With many businesses shut down for the last month or more, we’re finding that many of our customers had to shut their ice machines down as well which means that they will need a thorough cleaning and sanitizing treatment before the ice is safe for consumption.

Commercial Ice Machine Service, Cleaning, and Sanitizing in Kansas City and Overland Park

With local health departments more than likely to be our inspecting businesses more than usual, the last thing you need is to have yours shut down due to your ice maker so having professionals like Capital Equipment clean and sanitize your commercial ice machines guarantees that your ice won’t hold your business back from remaining open. Our service team will inspect your entire ice machine making sure that there aren’t any issues that have come up while your equipment has been shut down. The first items that need to be cleaned are the internal components of the ice machine. While many parts and components may not be visible, our services technicians know every nook and cranny of commercial ice equipment so that we can quickly and thoroughly remove, clean, and replace each component that is susceptible to contamination. We make sure that the water supply is clean which means any water lines are inspected and cleaned as well as replacing the water filter to insure clean, clear ice. Of course the ice bin will need to be drained and thoroughly cleaned as well since it is more often than not the area of commercial ice machines that is most likely to harbor dirt, mold, mildew, or other harmful germs that can greatly effect the quality of ice. Also, ice scoops will need to be cleaned and sanitized often as they come in constant contact with human hands and are often overlooked when they should be washed and replaced frequently. Lastly, the exterior of commercial ice machines need to be cleaned often as well. Especially in busy kitchens and break rooms, ice machines (in particular bin doors) are likely to have more human contact than you would think and making sure the outside of the machine is cleaned often can prevent any issues that may find their way into the ice. We only use cleaners and sanitizers that are specific to commercial ice machines and ice equipment.

At Capital Equipment, we know that getting businesses back open is absolutely essential but not having your commercial ice machines professionally cleaned and sanitized before you do so is not only risky, it’s irresponsible. Call us today at (913) 683-8972 to schedule professional cleaning and sanitizing for your commercial ice machines of CLICK HERE TO CONTACT US. Stay safe, KC!

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Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

December 19, 2019

Boil Orders and Ice Machines

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We’ve all likely heard at one point or another about boil orders or boil advisories announced from our local health or water departments. But what exactly are they and what do businesses need to do to make sure their commercial ice machines aren’t making contaminated ice? Well, in simple terms, a boil order is typically issued when something has contaminated (or has potentially contaminated) a water line or water supply which could make anyone who ingests it sick.

Commercial Ice Machine Installation and Services in Kansas City

A boil order could be the result of a water line break or something more serious like a chemical spill or a natural disaster making the water (and anything made with it) unfit for human consumption. For businesses (and even homeowners) that use tap water for their ice maker, a boil order’s contaminated water can easily go overlooked when in reality there are steps that need to be taken before the ice equipment can be used safely again. That goes for commercial ice machines as well which means that if a boil order has been issued in your area and you have an active ice maker, the water filter(s) will need to be removed and replaced immediately before being used again. But it doesn’t end at just changing the water filters on ice machines because, depending on when the boil order was issued, contaminated water may have already been used to make ice or could still be trapped in the water lines.

This means that any ice already in the bin is a potential danger and any water between the filter and the ice machine needs to be cleared before it can be deemed safe for employees and customers. Capital Equipment’s service technicians can professionally clean and sanitize your entire ice machine including the water lines while replacing the filter in the event of a boil order in your area. At Capital Equipment, we help Kansas City area business owners with all of their commercial ice machine and ice equipment needs and water filters and routine cleaning and maintenance are a big part of the services we provide. With over 12 years of experience in the commercial ice equipment industry, our service technicians have pretty much seen it all and know exactly what to do when a boil order effects your area and how to more importantly get your making clean, safe ice. When a boil order does occur in your area or you need any type of service or cleaning for your commercial ice equipment, call Capital Equipment at (913) 683-8972 for professional, knowledgeable ice machine experts that provide a truly personalized service to business owners and businesses.

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Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

December 6, 2019

Why Do Ice Machines Need Water Filters?

For areas like the greater Kansas City metro that, for the most part, have hard water, it is imperative to have effective water filters and have them changed regularly to ensure clean, quality ice. Anytime that water tastes funny or has particles, minerals and sediment in it, they will most certainly end up in the ice which effects the look, taste and overall quality but not when you have an effective filter system.

Commercial Ice Machine Service and Water Filter Replacement In Kansas City

At Capital Equipment, we help Kansas City area restaurants, hotels, hospitals, offices and a multitude of businesses with every aspect of commercial ice machines and water filtration is a big part of making sure that ice is clean, clear, and most of all delicious. In simple terms, filters process the water that is being fed into your ice machines removing chlorine, particulates, and other unwanted substances that will leave your ice looking cloudy, dirty and otherwise tasting odd. In other words, ice machine filters remove everything that you don’t want being seen or tasted in ice. Filters also remove scale which is abundant in hard water which happens to be what we have in the greater Kansas City area. Scale can not only effect the quality of ice but can also effect the efficiency and functionality of an ice machines’ internal components which can result in costly repairs or complete equipment replacement in some cases.

replace-water-filter-commercial-ice-machine-Kansas-City — Scale build up not only makes ice look and taste funny but it can also put an enormous amount of stress on your ice machines’s internal parts.

Scale build up doesn’t typically happen overnight which means that getting ahead of it with a water softener and routine filter changes will help you avoid any downtime for you commercial ice machine(s). Each ice machine tends to have a different size water filter which is relative to the size of the machine and obviously the amount ice it produces which is in direct correlation to the amount of water that will be needed to make the ice. In terms how often a water filter will need to be changed on a commercial ice machine, it depends on the model and how much ice is being made but the ice equipment experts at Capital Equipment can help set up routine service intervals to make sure your ice is always flawlessly clear and clean. You’ll likely never hear how great your ice tastes because, let’s face it, we tend to take it for granted. But when your water filters need replaced and your looks or tastes funny, you’ll most certainly hear about it. Call Capital Equipment today at (913) 683-8972 for professional, expert service, cleaning and repairs for your commercial ice machines in the greater Kansas City area.

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Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

June 7, 2019July 7, 2020

Time To Upgrade Your Commercial Ice Machines?

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While Capital Equipment are Kansas City’s experts at service, repairs and maintenance on all commercial grade ice machines and ice equipment, there are some instances where ice machines are simply beyond repair and need to be replaced. For most businesses that have ice machines for their customers or employees, the last thing you want for is your the ice bins to be empty especially during the summer months when ice consumption is considerably higher.

Commercial Ice Equipment Rental, Sales and Leasing in Kansas City and St Joseph, MO

Capital Equipment works one on one with Kansas City and St Joseph area restaurants, bars, hospitals, hotels, offices and even some homeowners that demand better ice to deliver the most durable, efficient and highest quality commercial grade ice machines and ice equipment. We offer only the most reliable and durable ice machines and ice equipment from brand names like Manitowoc, Scotsman, Ice Maid ( for ice merchandisers and freezers) Hoshizaki and Ice-0-Matic and and unlike many ice equipment dealers in the Kansas City area that only sell, lease and rent them, we can provide full service, repairs and service for as long as you have your ice machines.

Capital Equipment will deliver your new commercial ice machine(s) to your business and professionally install it as well as train you and your staff on basic operations so your aren’t left in the dark after we leave. We offer outright sales, leasing options and our most popular program for upgrading your commercial ice equipment, out rental program which covers routine maintenance, cleaning, and any repairs that may may occur during your rental period all for one low monthly cost. We meet with our customers in person to help them determine how much ice they use per day using an ice calculator, what size and model of ice machine will best suit their needs, if new water lines will need to be installed, and make sure no other equipment would hinder anything less than the highest quality, clean ice will be in your bins for your customers and/or employees. When is comes to helping Kansas City area businesses get the quality, commercial ice machines and ice equipment they need, no one beats Capital Equipment for customer service and attention to detail. Call us today for all of your commercial ice machine needs in Kansas City, St Joseph, Leavenworth and Lansing at (913) 683-9872 or CLICK HERE TO CONTACT US BY EMAIL.

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Call (913) 683-8972 for all of your ice machine and ice equipment needs in the greater Kansas City area.

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