Quality Ice Begins With Your Commercial Ice Machine

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It’s rare to hear someone in an office, restaurant, bar say, “Wow, this ice is delicious!” but it’s certainly not a stretch when the ice tastes funny or is anything less than crystal clear and clean. At Capital Equipment, we take the guesswork out of making sure that our customers always have quality, clean, and clear ice in their bins and ice dispensers making sure that we only offer the most trusted and reliable commercial ice equipment brands, factory-trained service technicians, and professional installation to make sure that we deliver exceptional customer service and more importantly ice that staff and customers alike will love.

Commercial Ice Machine Installation and Service in Kansas City

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Obviously, water is the key ingredient to making ice but poor quality water or more specifically an ineffective water filter can make even the best commercial ice machines produce sub-par, cloudy ice. At Capital Equipment, our service technicians make certain that before the water even reaches your ice machines it is run through the most proven and effective water filters so that not only does your ice taste clean, but it also looks clean and clear. Keeping ice machines and ice equipment properly cleaned and maintained is a big part of what we do at Capital Equipment and our service techs all have years of experience, are fully insured, and know ice equipment inside and out so that you never have to worry about having anything less than superior quality ice and ice machines that run as smooth as silk. Unlike many commercial ice equipment dealers that tend to offer a myriad of manufacturers that seem either new to the market or just plain unheard of, Capital Equipment makes sure the ice machines and ice equipment we provide have a proven track record of quality and reliability. We are authorized dealers from the most trusted and durable ice equipment manufacturers in the world including Manitowoc, Hoshizaki, Ice Maid, Kold-Draft, Scotsman, Follett, and Ice-O-Matic but unlike many commercial ice machine companies in the Kansas City area, our technicians are factory trained and fully insured to install, service, and repair the equipment we offer. For locally-owned, customer service center commercial ice machine sales, rentals, leasing, cleaning, and repairs, Kansas City office and business have trust Captial Equipment because we deliver. Call us today for all of your ice and ice equipment needs at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972  for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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Is Your Hoshizaki Ice Machine Beeping?

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Hoshizaki has long been one of the most trusted and reliable names in commercial ice equipment and at Capital Equipment, we’ve rented, sold, leased and serviced hundreds of their ice machines over the years. Founded in 1947 in Japan and expanding to the United States in 1981, Hoshizaki is built for the busiest kitchens, hospitals, schools, and businesses that rely on always having quality ice in their bins when they need it. But just like any other commercial equipment, ice machines need routine service and maintenance otherwise they end up either not working correctly or not producing ice at all.

Hoshizaki Ice Machine Error Codes, Service, and Repair in Kansas City

With each ice machine manufacturer having their own alert system/error code style, Hoshizaki’s is someone unique in that the error codes can be heard through a series of beeping. The number of error code beeps can help pinpoint the issue so that factory trained technicians like those at Capital Equipment can diagnose and correct the issue(s)

One Beep-high temperature safety warning

As a safety precaution, Hoshizaki ice machines has a built in function that helps protect the equipment from being damaged due to high heat temperatures. This could be caused by ambient air temperature heating the water too high before it enters into the ice machine.

Two Beeps-long harvest cycle

When ice is ejected from the mold, it’s called a harvest cycle and Hoshizaki ice machines monitor that amount of times it takes to harvest. If the machine senses multiple harvest cycles taking 20 minutes or more, you will get this 2 beep alert.

Three Beeps-long freeze cycle

An ice machine’s free cycle begins after the ice molds have bee filled with water. A long freeze cycle alert could mean that the float switch is closed, the compressor is weak, or the water inlet valve is open or leaking.

Four or Five Beeps-circuit issues on mechanical bin sensor

This alert is mostly for older Hoshizaki models that have a mechanical bin control. 4 beeps signal a short circuit and 5 beeps represent an open circuit on the bin control.

Six or Seven Beeps- incorrect voltage supply

Having the correct voltage is crucial to Hoshizaki ice machines to operate correctly. 6 beeps signal that the voltage is too low whereas 7 beeps indicate that the voltage is too high. Either scenario can be due to a wiring problem or a voltage surge.

Eight Beeps-de-energized gear motor relay

8 beeps represent that the gear motor relay is de-energize which can result in the ice machine to shut down the compressor which essentials halts ice production. This can sometimes be fixed by simply turning the ice machine on and off which will manually reset the error code.

Nine Beeps-bin control check

9 beeps signals that the ice bin is nearly full which automatically shuts the ice machine’s ice production down. This error code can be reset by turning the machine on and off again but make sure to empty some of the ice out of of the bin otherwise you will likely get the same error code again.

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At Capital Equipment, we’ve seen just about everything that can and will go wrong with commercial ice machines and Hoshizaki models are no exception. If your Hoshizaki machine is giving you error codes in the Kansas City area or you need routine service and maintenance or repairs done call us at (913) 6983-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM. 

Call Capital Equipment today at (913) 683-8972  for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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Small Business Saturday 2020

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Like most small businesses, we started out working for companies that did similar things to what we at Capital Equipment now do. We understood that there would be some pretty steep competition in the commercial ice machine sales, rental, service, and repair industry but we believed that we could do it better than the big guys. As most small businesses know, there is a lot of stress and adjustments that have to be made in order to grow and when you add a crazy year like 2020 into the mix, it can make for some tough times but with our customers support we are able to continue doing what we love into 2021.

Local Commercial Ice Machines Sales, Rental and Service Company in Kansas City

Unlike our larger competitors, we don’t have a fleet of vehicles and an enormous staff to manage and maintain a commercial ice machine business but what we do have is the knowledge, expertise, and training to provide a higher degree of service to our customers making them feel less like a number and more like our partners. Thankfully, we at Capital Equipment have had the tremendous support of other small and even some large businesses and organizations that have continued to choose us for all of their commercial ice machine needs and we truly appreciate it. At the bottom of the emails we send to our customers it simply states: “You had a choice & you chose us. Thank you!” and nothing could be more true.

Thank you for supporting our small business!

Call Capital Equipment today at (913) 683-8972  for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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Sales   Service/Repair   Leasing   Rentals   Maintenance   Contact Us

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