Tag: Manitowoc ice machines Kansas City

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Manitowoc Ice Machine Error Codes

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Manitowoc is one of the most trusted, durable and reliable commercial ice machine brands in the world but ice equipment can be temperamental. With Manitowoc products, error codes are just part of the life cycle of the machine but luckily in the Kansas City area, Capital Equipment has factory trained technicians that can get your ice machines running smooth again.

Commercial Ice Machines Service, Repair and Error Codes in Kansas City, Overland Park, and Platte City

While there are a seemingly infinite number of things that can go wrong with any given ice machine as there are so many parts and components required to make ice, Manitowoc uses an error code system to help pin down exactly what is going on and what needs to be done to fix it. Here are some of the error codes you may see from your Manitowoc ice machine:

E01: Long Freeze Long freeze cycle
E02: Long Harvest Long harvest cycle
E03: Power Loss Input power supply is interrupted or lost
E04: Hi Cnd Temp/Wtr Cnd Fault High condenser temperature on air-cooled/water-cooled unit
E05: HPC Fault High pressure control opened
E06, E13, E14, E17 & E18 Not in use/spare codes
E07: Starving TXV Starving evaporator for single TXV or low on charge
E08: TXV Fault Fault in single- or dual-circuit evaporators
E09: Flood Evap 1 Flooding evaporator fault for single-circuit single evaporator
E10: Flood Evap 2 Flooding evaporator fault for dual-circuit single evaporator
E11: Refig Fault Refrigeration system fault (air-cooled and water-cooled units only)
E12: Curtain Fault Curtain switch is open for more than 24 hours
E15: Low Liq Temp Low ambient control fault when liquid line temperature drops below 60 degrees Fahrenheit for more than a continuous minute during a freeze cycle
E16: Rmt Cnd Temp Remote condenser fault when liquid line temperature drops below 40 degrees Fahrenheit or exceeds 140 degrees Fahrenheit for more than a continuous minute during a freeze cycle
E19: ITP Fault Ice probe fault
E20: WTR Fault Water system fault
E21: T1 Fault T1 sensor issue
E22: T2 Fault T2 sensor issue
E23: T3 Fault T3 sensor issue
E24: T4 Fault T4 sensor issue
E25: Bin Prb Fault Bin level probe low sensor fault
E26: Bin Prb Fault Bin level probe medium sensor fault
E27: Bin Prb Fault Bin level probe high sensor fault
E28: AUCS AuCS board is not connected or present
E29: USB COMM Communication error caused by defective USB drive or no USB drive detected
E30: USB DNLD Downloading error caused by defective USB drive
E31: Safe Mode Machine running in safe mode
E32: RS485 COMM Event log for when there is no communication between the control board and gateway from the device plugged into the RS485 port
E33: KEYBOARD Keyboard is faulty or not plugged into the control board
E34: DISPLAY Keyboard is faulty or not plugged into the control board

When you see any of these error codes on your Manitowoc ice machine, it’s best to let a factory trained service technician handle it otherwise you could void the manufacturer’s warranty. Capital Equipment is proud to be a Manitowoc representative for the greater Kansas City area and our technicians are certified and trained by the manufacturer to perform any repair, service or maintenance needed.

Call Capital Equipment today at (913) 683-8972  for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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Tired Of The Big Ice Machine Dealers?

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Each week at Capital Equipment, we get phone calls and emails from businesses in Overland Park, St Joseph, Lawrence and the Kansas City metro that are sick and tired of the big commercial ice machine companies’ poor customer service and ridiculously high prices for sales, rentals, and service. This isn’t anything new to us because we have in fact been getting the same type of calls from disgruntled business owners for years about the pricey ice equipment dealers that seem to always want to nickle and dime their customers to the point at which they just can’t stand dealing with them anymore.

Commercial Ice Machine Sales, Installation and Service in Kansas City, St Joseph, and Lawrence

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At Capital Equipment, we’re proud to be Kansas City’s locally owned and operated commercial ice machine dealers with over 13 years in the ice equipment industry and hundreds of satisfied customers, we’re ready to help you with all of your ice needs. Each of the business’ we work with are unique and so too are their ice needs which means cookie cutter plans that the big ice machines dealers tend to offer don’t work. We consult with our customers to determine how much ice they need daily, how much space is available for the ice equipment, and what their budget is so that we can put together a customized plan to fit their needs. We proudly represent the most trusted and reliable commercial ice machine manufacturers in the world like Hoshizaki, Manitowoc, Ice-O-Matic, Scotsman and Ice Maid for ice merchandisers. Our service and repair professionals have been certified by the manufacturers to perform routine maintenance and repairs with the expert precision that our customers demand and expect so that when our technicians come to your business to work on your ice machines, it gets done right the first time.

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Our ice machine rental programs are easy and hassle free with one flat monthly rate and no surprise fees for maintenance or changing water filters so you can focus on your business and not worry about your ice equipment and getting charged extra. Plus, you’ll never have a pushy salesperson that treats you like a number visit your business because Capital Equipment’s owner personally visits each and every one of our customers to make sure things are done right every time. You don’t have to settle for the big commercial ice machine dealers’ lack of customer service and overpriced rental fees and service when Capital Equipment customizes our services to your business and your ice needs. Call us today for all of your ice and ice equipment needs for your office, hotel, hospital, warehouse or other type of business in and around the Kansas City area at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972  for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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Keep Your Ice Machines Running Smooth This Summer

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It’s really no coincidence that commercial ice machines typically need more service, repairs and maintenance during the summer because, lets’s face it, ice is more in demand when it’s hot outside. At Capital Equipment, we understand that when commercial ice machines aren’t running or operating poorly, your customers and employees tend to get a little less cheerful which is why our ice equipment technicians are always going the extra mile to make sure our customers’ commercial ice machines are running smooth and delivering clean, cold ice especially during the summer months in the Kansas City area.

Commercial Ice Machine Service, Maintenance and Repair in Kansas City

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From routine maintenance and cleaning of your commercial ice machines and ice equipment to repair and replacement of commonly failing parts like coils, water lines and water filters, Capital Equipment helps Kansas City, St Joseph and Leavenworth/Lansing area businesses and organizations keep their ice bins full and their ice makers running flawlessly. Our ice machine service technicians are always proactively looking for potential problems that can cause unexpected break downs of your ice equipment and we address them so that you don’t get surprised when you need ice the most when the summer heat is on. Our commercial ice machine service staff are quick to respond to your ice equipment service and repair needs and in most cases we have the right parts in stock for the most common commercial ice makers like Hoshizaki, Scotsman, Ice-O-Matic, Manitowoc, and Ice Maid merchandisers so that we minimize your ice machine’s downtime should they fail.

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If your  ice machines have reached the end of service life and are beyond repair, Capital Equipment offers rental, leasing and sales options on all types of commercial grade ice equipment in the Kansas City area. From under the counter ice machines and ice bins to upright ice machines for hospitals, hotels and offices, Capital Equipment works one on one with our customers to help them determine the best commercial ice machine brands and models that will and exceed their ice needs while making it affordable when compared to other ice machine dealers in the Kansas City area. Ice seems to become a much more valuable commodity in when the temperatures soar in the summer months but Capital Equipment helps you keep your current ice equipment in perfect shape with professional repair, service and routine maintenance services that keep your customers and employees drinks ice cold when it matters most. For service, repairs and/or maintenance on commercial ice equipment in and around the greater Kansas City area, call Capital Equipment today at (913) 683-8972 and speak with one of our ice machines experts or CLICK HERE TO CONTACT US.

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Sales   Service/Repair   Leasing   Rentals   Maintenance   Contact Us

Call (913) 683-8972 for all of your ice machine and ice equipment needs in the greater Kansas City area.

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