Tag: Manitowoc ice machines repairs

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Service and Repair For Ice Machines During The Holidays

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The holiday rush means different things to different people. For example, consumers tend to flock to malls and department stores to find the perfect holiday gift, whereas business owners often hire seasonal workers and extend shifts to keep up with demand.

Service, Repair, and Maintenance For Commercial Ice Machines in Kansas City

Warehouses, particularly those that deal in retail distribution, can sometimes run 24 hours a day during the holidays, which also means that demand for ice increases dramatically compared to the rest of the year. Hotels see an influx of holiday travelers from all corners of the county to see friends and family, which means that hotel ice dispensers will be working overtime and in heavy use. Unfortunately, hospitals and health care facilities are seeing an influx in traffic again this year, and ice is used in various ways to reduce fever, swelling and keep medical staff and patients hydrated.

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At Captial Equipment, we understand that ice machines are more often than not an afterthought for businesses until they aren’t working correctly. This is why our service and repair technicians are all over the Kansas City metro this month, ensuring our customers’ ice equipment is the last thing they have to worry about during the holidays. We are fully licensed, insured, and factory-trained to work on all commercial ice machines and ice equipment for routine maintenance, cleaning/sanitizing, mechanical repairs and can assist with upgrades and/or replacement of ice machines. Our warehouse is always stocked with the most common replacement parts so that businesses never have to wait on long shipping times because we understand that for most companies, not having working ice machines during the holidays, or anytime for that matter, is not an option. For service, cleaning, maintenance, and repairs on commercial ice machines and ice equipment in the greater Kansas City area, call Capital Equipment at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM. 

Call Capital Equipment today at (913) 683-8972  for all your commercial ice machine and ice equipment needs in the greater Kansas City area.

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Kansas City’s Local Commercial Ice Machine Professionals

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Thousands of businesses, big and small, in the greater Kansas City area rely on having quality, clean ice for their customers and staff, and Capital Equipment makes sure they always have it. Locally owned, licensed, and fully insured, we take pride in providing our customers superior service and competitive pricing on commercial ice machines and ice equipment of all types.

Commercial Ice Machine and  Ice Equipment Sales and Service in Kansas City

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From bars, restaurants, and school food cafeterias to offices, hotels, warehouses, and event space, Capital Equipment makes sure that we have a solid understanding of our customers’ needs so that our recommendation for specific ice machine models can meet and exceed their daily ice needs. We only offer the most trusted names in commercial ice equipment from manufacturers like Manitowoc, Hoshizaki, Kold-Draft, Follett, Ice-O-Matic, Scotsman, and Ice Maid because we know that quality ice, reliability, and durability matter to our customers. We can install under-counter, countertop, ice/water dispensers, and modular units with ice bins for businesses that use a tremendous amount of ice daily. Our ice machine installers make sure that factors such as proper ventilation, ambient air temperature, access for the equipment to drain, proper water line installation, and ease of access for cleaning, sanitizing, and maintenance so that once you get your new ice equipment, it runs flawlessly. Our service and repair technicians are factory trained and understand that some businesses need to have special scheduling not to disrupt their day, and we are always happy to accommodate them with flexible times and days that don’t disrupt the normal flow of business. We offer commercial ice machine sales, all-inclusive rental programs, and leasing options so that our customers can get the right ice equipment for their business needs and still stay on budget. We’re locally owned and operated at Capital Equipment, and we strive to provide a hometown customer service experience in every aspect of our business. Call us today for all of your commercial ice needs in the greater Kansas City area at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM. 

Call Capital Equipment today at (913) 683-8972  for all your commercial ice machine and ice equipment needs in the greater Kansas City area.

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Need Ice Machine Repair Or Service in Kansas City?

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Summer is hard on ice machines especially when the temperatures get hot, the humidity is downright oppressive, and people get thirsty. At Captial Equipment, our technicians are all over the Kansas City metro area making sure that our customers’ ice machine bins are full of quality, clean ice for when they need it most not just in the summertime but all year long. Unlike the big national ice equipment sales and service companies, we make sure that we are ready, able, and most importantly available because in most cases, ice machines don’t give any warning when they give out, they simply quit making ice which puts business owners in a bit of a bind.

Commercial Ice Machine Service, Repair, and Maintenance in Kansas City, Leavenworth, and Lawrence, KS

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Capital Equipment’s service and repair technicians understand that ice often gets taken for granted until there is none which can be a huge problem for bars, restaurants, warehouses, hotels, offices, or any business for that matter which is why we make sure that when we working on our customers’ ice equipment, they are proactively looking for any other potential problems that could put a strain on the ice machines and address them. We refuse to cut corners on replacement parts for the ice machines and equipment we service and repair because we know that anything less than OEM parts is essentially the weakest link in any machine and simply won’t last. While most ice machine repair and service companies strive to have as many visits as possible to their customers so that they can charge more, Capital Equipment makes sure that when our technicians are at your business, your ice equipment gets fixed right the first time. We are upfront and honest about what we see that could be problematic in the future and give solid pricing to make sure it’s fixed before we leave. In other words, there are no surprises like you typically get with the big commercial ice machine dealers.

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When cleaning and sanitizing commercial ice machines, our technicians understand that attention to detail is crucial as many businesses in the food industry know that the health department does not allow any room for errors and we make sure our customers’ ice equipment is in line with local health guidelines. There is no cookie-cutter approach to commercial ice machine service, repair, and maintenance which is why Capital Equipment customizes our services to each and every customer we have. If you need routine service, maintenance, cleaning, or repairs for your commercial ice equipment in the greater Kansas City area, call us at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM. 

Call Capital Equipment today at (913) 683-8972  for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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Manitowoc Ice Machine Error Codes

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Manitowoc is one of the most trusted, durable and reliable commercial ice machine brands in the world but ice equipment can be temperamental. With Manitowoc products, error codes are just part of the life cycle of the machine but luckily in the Kansas City area, Capital Equipment has factory trained technicians that can get your ice machines running smooth again.

Commercial Ice Machines Service, Repair and Error Codes in Kansas City, Overland Park, and Platte City

While there are a seemingly infinite number of things that can go wrong with any given ice machine as there are so many parts and components required to make ice, Manitowoc uses an error code system to help pin down exactly what is going on and what needs to be done to fix it. Here are some of the error codes you may see from your Manitowoc ice machine:

E01: Long Freeze Long freeze cycle
E02: Long Harvest Long harvest cycle
E03: Power Loss Input power supply is interrupted or lost
E04: Hi Cnd Temp/Wtr Cnd Fault High condenser temperature on air-cooled/water-cooled unit
E05: HPC Fault High pressure control opened
E06, E13, E14, E17 & E18 Not in use/spare codes
E07: Starving TXV Starving evaporator for single TXV or low on charge
E08: TXV Fault Fault in single- or dual-circuit evaporators
E09: Flood Evap 1 Flooding evaporator fault for single-circuit single evaporator
E10: Flood Evap 2 Flooding evaporator fault for dual-circuit single evaporator
E11: Refig Fault Refrigeration system fault (air-cooled and water-cooled units only)
E12: Curtain Fault Curtain switch is open for more than 24 hours
E15: Low Liq Temp Low ambient control fault when liquid line temperature drops below 60 degrees Fahrenheit for more than a continuous minute during a freeze cycle
E16: Rmt Cnd Temp Remote condenser fault when liquid line temperature drops below 40 degrees Fahrenheit or exceeds 140 degrees Fahrenheit for more than a continuous minute during a freeze cycle
E19: ITP Fault Ice probe fault
E20: WTR Fault Water system fault
E21: T1 Fault T1 sensor issue
E22: T2 Fault T2 sensor issue
E23: T3 Fault T3 sensor issue
E24: T4 Fault T4 sensor issue
E25: Bin Prb Fault Bin level probe low sensor fault
E26: Bin Prb Fault Bin level probe medium sensor fault
E27: Bin Prb Fault Bin level probe high sensor fault
E28: AUCS AuCS board is not connected or present
E29: USB COMM Communication error caused by defective USB drive or no USB drive detected
E30: USB DNLD Downloading error caused by defective USB drive
E31: Safe Mode Machine running in safe mode
E32: RS485 COMM Event log for when there is no communication between the control board and gateway from the device plugged into the RS485 port
E33: KEYBOARD Keyboard is faulty or not plugged into the control board
E34: DISPLAY Keyboard is faulty or not plugged into the control board

When you see any of these error codes on your Manitowoc ice machine, it’s best to let a factory trained service technician handle it otherwise you could void the manufacturer’s warranty. Capital Equipment is proud to be a Manitowoc representative for the greater Kansas City area and our technicians are certified and trained by the manufacturer to perform any repair, service or maintenance needed.

Call Capital Equipment today at (913) 683-8972  for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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What Makes Good Ice?

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Not much attention gets paid to ice unless it a) tastes funny, b) looks funny, or c) a combination of both which is never good. The reasons for poor quality ice can be endless as there are so many factors that go into the process of making ice. At Capital Equipment, we pride ourselves on being the partner to hundreds of Kansas City businesses for commercial ice machine sales, rentals, repair, and service as well as ice supply and delivery in the metro and while we can’t provide one ultimate reason for bad ice, we can certainly explain how to make it always taste and look its best.

Commercial Ice Machines in Kansas City and Overland Park

The first step in quality ice is the ice machine itself. It seems simple but the fact is that there are so many commercial ice machine manufactures on the market that the average business owner won’t know that they are getting less than stellar ice equipment until it’s far too late. At Capital Equipment, we’ve seen many ice machine brands come and go and we’ve narrowed down the manufacturers we would recommend to just 4: Manitowoc, Hoshizaki, Ice-O-Matic and Scotsman.

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These brands have a stellar reputation for durability and performance that eclipses all of the “off-brands” that many commercial equipment dealers offer. Plus, Capital Equipment regularly keeps the most common parts for these brands of machines in stock so that when our customers need them, they don’t have to wait.

Commercial Ice Machine Service, Sanitation and Cleaning in Kansas City and Overland Park

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Regularly cleaning and sanitizing your commercial ice machines is an easy and obvious way keep clean, quality ice in your bins.

Most ice machines are working 24 hours a day, 7 days a week and not keeping them properly maintained is a sure way to have poor quality ice. Changing water filters and routine cleaning is a big part of that and Capital Equipment is ready to help you do just that. With commercial ice machine service professionals that have years of experience working on every make and model of ice maker, we have the knowledge and experience to make sure your ice equipment will be running smooth and your ice is clean and clear. We can help clean, sanitize and provide routine water filter changes to ensure your ice is crystal clear, clean and most importantly delicious for your customers and/or staff.

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Ice bins are one of the most important components to keep clean and sanitized as they come in constant contact with human hands and other objects that could contain bacteria and contaminate the ice.

Waiting until your commercial ice machine is too dirty to make clean ice or simply does not work due to poor maintenance can cost your business, your reputation and customers. Let the ice experts in Kansas City at Capital Equipment keep your ice machines running smooth with routine maintenance and service that is truly second to none. Call us today at (913) 683-8972 or CLICK HERE TO CONTACT US. 

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Call Capital Equipment today at (913) 683-8972  for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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Commercial Ice Equipment Rental and Service

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At Capital Equipment, we help Kansas City, Leavenworth and St Joseph area businesses, restaurants, bars, convenience stores, and health care facilities with all of their commercial ice machine and ice equipment needs. When our customers (new or current) contact us about upgrading their current ice makers or ice equipment we always offer them a variety of options to get the new commercial ice machines that not only meet their ice needs but will also fit their budget.

Commercial Ice Maker Rental and Service in Kansas City, St Joseph and Leavenworth

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Commercial ice makers are expensive when purchased outright and since many of the businesses and organizations we work with ten to wear the equipment out after years of continuous use, Capital Equipment offers rental programs to help our customers get the latest ice makers that meet and exceed their ice needs but also make it easy and hassle free to keep them services and maintained. When you rent your commercial ice machines and ice equipment from Capital Equipment all maintenance and repairs are covered under your rental agreement making it worry free for you to have quality ice without the worry or unexpected costs in the event your equipment would need to be serviced.

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Capital Equipment’s expert service technicians will come to your business or organization periodically to make sure we change water filters, make temperature adjustments, check water lines for blockage, and overall make certain that your rented ice machines and equipment are delivering crystal clear, clean ice for your employees, patients and customers. We only recommend the top rated commercial ice makers and ice merchandisers that have a long-lasting reputation for being durable, reliable and user-friendly like Ice Maid, Hoshizaki, Ice-O-Matic, Scotsman and Manitowoc. For over 11 years, Capital Equipment has helped hundreds of businesses and organizations with their commercial ice machine, ice merchandiser and ice equipment needs and this year we are ready help even more in the Kansas City Leavenworth, Lansing and St Joseph areas. For reliable, professional and above all quality ice machine services, repair, maintenance, sales and rentals, call Capital Equipment for all of your ice needs in Missouri and Kansas at (913) 683-8972 or CLICK HERE TO CONTACT US today.

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Call (913) 683-8972 for all of your ice machine and ice equipment needs in the greater Kansas City area.

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