Ice Machine Not Working? We Can Help!

There’s nothing more jarring for businesses that rely on providing their staff, patients, guests, or customers ice than to have their commercial ice machine all of a sudden not work correctly or at all. At Capital Equipment, we get phone calls and emails every day from frantic managers and business owners that need help getting their ice equipment back up and running in a flash, and we are more than happy to help them in the greater Kansas City area.

Commercial Ice Machine Sales, Service, and Repair in Kansas City, St Joseph, and Leavenworth

With factory-trained and fully insured service technicians, Capital Equipment can quickly diagnose your commercial ice machines and, more importantly, get them back up and running quickly and efficiently. Whether it’s routine service and maintenance like cleaning, water filter changing, or adding refrigerant, to mechanical repairs and parts replacement, the ice equipment experts at Capital Equipment know ice machines inside and out. We can also install, clean, and unclog water lines which are a common problem with commercial ice machines as you can’t make ice without a reliable water source. Our warehouse is always fully stocked with hundreds of OEM factory-made parts for all types of commercial ice equipment, including parts for brands like Follett, Ice-O-Matic, Scotsman, Hoshizaki, Manitowoc, Ice Maid, and Kold-Draft, all of which we are authorized dealers for.

But most importantly, our service technicians are upfront and honest about the condition of your commercial ice machine. If the repairs don’t financially make sense, we offer a wide variety of options to rent, lease, and buy new equipment without the pushy sales approach that you get with the bigger ice machine dealers. At Capital Equipment, we have the experience, knowledge, and expertise to ensure your ice machines are always running smoothly in the greater Kansas City area. If you need service, maintenance, or repairs for your ice equipment, call us today at (913) 683-8972 or CLICK HERE FOR OUR CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all your commercial ice machine and ice equipment needs in the greater Kansas City area.

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October 13, 2021

Kansas City’s Local Commercial Ice Machine Professionals

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Thousands of businesses, big and small, in the greater Kansas City area rely on having quality, clean ice for their customers and staff, and Capital Equipment makes sure they always have it. Locally owned, licensed, and fully insured, we take pride in providing our customers superior service and competitive pricing on commercial ice machines and ice equipment of all types.

Commercial Ice Machine and Ice Equipment Sales and Service in Kansas City

From bars, restaurants, and school food cafeterias to offices, hotels, warehouses, and event space, Capital Equipment makes sure that we have a solid understanding of our customers’ needs so that our recommendation for specific ice machine models can meet and exceed their daily ice needs. We only offer the most trusted names in commercial ice equipment from manufacturers like Manitowoc, Hoshizaki, Kold-Draft, Follett, Ice-O-Matic, Scotsman, and Ice Maid because we know that quality ice, reliability, and durability matter to our customers. We can install under-counter, countertop, ice/water dispensers, and modular units with ice bins for businesses that use a tremendous amount of ice daily. Our ice machine installers make sure that factors such as proper ventilation, ambient air temperature, access for the equipment to drain, proper water line installation, and ease of access for cleaning, sanitizing, and maintenance so that once you get your new ice equipment, it runs flawlessly. Our service and repair technicians are factory trained and understand that some businesses need to have special scheduling not to disrupt their day, and we are always happy to accommodate them with flexible times and days that don’t disrupt the normal flow of business. We offer commercial ice machine sales, all-inclusive rental programs, and leasing options so that our customers can get the right ice equipment for their business needs and still stay on budget. We’re locally owned and operated at Capital Equipment, and we strive to provide a hometown customer service experience in every aspect of our business. Call us today for all of your commercial ice needs in the greater Kansas City area at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all your commercial ice machine and ice equipment needs in the greater Kansas City area.

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August 4, 2021

Need Ice Machine Repair Or Service in Kansas City?

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Summer is hard on ice machines especially when the temperatures get hot, the humidity is downright oppressive, and people get thirsty. At Captial Equipment, our technicians are all over the Kansas City metro area making sure that our customers’ ice machine bins are full of quality, clean ice for when they need it most not just in the summertime but all year long. Unlike the big national ice equipment sales and service companies, we make sure that we are ready, able, and most importantly available because in most cases, ice machines don’t give any warning when they give out, they simply quit making ice which puts business owners in a bit of a bind.

Commercial Ice Machine Service, Repair, and Maintenance in Kansas City, Leavenworth, and Lawrence, KS

Capital Equipment’s service and repair technicians understand that ice often gets taken for granted until there is none which can be a huge problem for bars, restaurants, warehouses, hotels, offices, or any business for that matter which is why we make sure that when we working on our customers’ ice equipment, they are proactively looking for any other potential problems that could put a strain on the ice machines and address them. We refuse to cut corners on replacement parts for the ice machines and equipment we service and repair because we know that anything less than OEM parts is essentially the weakest link in any machine and simply won’t last. While most ice machine repair and service companies strive to have as many visits as possible to their customers so that they can charge more, Capital Equipment makes sure that when our technicians are at your business, your ice equipment gets fixed right the first time. We are upfront and honest about what we see that could be problematic in the future and give solid pricing to make sure it’s fixed before we leave. In other words, there are no surprises like you typically get with the big commercial ice machine dealers.

When cleaning and sanitizing commercial ice machines, our technicians understand that attention to detail is crucial as many businesses in the food industry know that the health department does not allow any room for errors and we make sure our customers’ ice equipment is in line with local health guidelines. There is no cookie-cutter approach to commercial ice machine service, repair, and maintenance which is why Capital Equipment customizes our services to each and every customer we have. If you need routine service, maintenance, cleaning, or repairs for your commercial ice equipment in the greater Kansas City area, call us at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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February 17, 2021

Manitowoc Ice Machine Error Codes

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Manitowoc is one of the most trusted, durable and reliable commercial ice machine brands in the world but ice equipment can be temperamental. With Manitowoc products, error codes are just part of the life cycle of the machine but luckily in the Kansas City area, Capital Equipment has factory trained technicians that can get your ice machines running smooth again.

Commercial Ice Machines Service, Repair and Error Codes in Kansas City, Overland Park, and Platte City

While there are a seemingly infinite number of things that can go wrong with any given ice machine as there are so many parts and components required to make ice, Manitowoc uses an error code system to help pin down exactly what is going on and what needs to be done to fix it. Here are some of the error codes you may see from your Manitowoc ice machine:

E01: Long Freeze	Long freeze cycle
E02: Long Harvest	Long harvest cycle
E03: Power Loss	Input power supply is interrupted or lost
E04: Hi Cnd Temp/Wtr Cnd Fault	High condenser temperature on air-cooled/water-cooled unit
E05: HPC Fault	High pressure control opened
E06, E13, E14, E17 & E18	Not in use/spare codes
E07: Starving TXV	Starving evaporator for single TXV or low on charge
E08: TXV Fault	Fault in single- or dual-circuit evaporators
E09: Flood Evap 1	Flooding evaporator fault for single-circuit single evaporator
E10: Flood Evap 2	Flooding evaporator fault for dual-circuit single evaporator
E11: Refig Fault	Refrigeration system fault (air-cooled and water-cooled units only)
E12: Curtain Fault	Curtain switch is open for more than 24 hours
E15: Low Liq Temp	Low ambient control fault when liquid line temperature drops below 60 degrees Fahrenheit for more than a continuous minute during a freeze cycle
E16: Rmt Cnd Temp	Remote condenser fault when liquid line temperature drops below 40 degrees Fahrenheit or exceeds 140 degrees Fahrenheit for more than a continuous minute during a freeze cycle
E19: ITP Fault	Ice probe fault
E20: WTR Fault	Water system fault
E21: T1 Fault	T1 sensor issue
E22: T2 Fault	T2 sensor issue
E23: T3 Fault	T3 sensor issue
E24: T4 Fault	T4 sensor issue
E25: Bin Prb Fault	Bin level probe low sensor fault
E26: Bin Prb Fault	Bin level probe medium sensor fault
E27: Bin Prb Fault	Bin level probe high sensor fault
E28: AUCS	AuCS board is not connected or present
E29: USB COMM	Communication error caused by defective USB drive or no USB drive detected
E30: USB DNLD	Downloading error caused by defective USB drive
E31: Safe Mode	Machine running in safe mode
E32: RS485 COMM	Event log for when there is no communication between the control board and gateway from the device plugged into the RS485 port
E33: KEYBOARD	Keyboard is faulty or not plugged into the control board
E34: DISPLAY	Keyboard is faulty or not plugged into the control board

When you see any of these error codes on your Manitowoc ice machine, it’s best to let a factory trained service technician handle it otherwise you could void the manufacturer’s warranty. Capital Equipment is proud to be a Manitowoc representative for the greater Kansas City area and our technicians are certified and trained by the manufacturer to perform any repair, service or maintenance needed.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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September 3, 2020

Ice Machine Service, Cleaning, and Repair

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Ice machines are truly a modern marvel and it’s easy to take them for granted until they all of a sudden don’t work. At Capital Equipment, we help hundreds of businesses in and around the greater Kansas City area have quality, reliable commercial ice machines for their customers and staff and making sure their ice equipment is always running smooth is a big part of our business.

Commercial Ice Machine Cleaning, Service, and Repair in Kansas City, Overland Park and St Joseph

There are hundreds of parts and components that make up an ice machine and when they aren’t properly maintenanced and/or serviced, things can get bad really quick. From putting unnecessary strain on essential components to having unclean or dirty ice, making sure your commercial ice machine(s) are being looked after by an experienced, professional technician will inevitably save your equipment from any downtime but it can also save your business money by avoiding costly ice machine repairs or worse replacement.

Some of the most common issues we see with commercial ice machines are:

The ice machines isn’t making ice at all
The ice machine isn’t making enough ice
The ice machine won’t dispense ice
The ice machine is leaking
The water is freezing before it reaches the ice mold
The ice machine is dispensing dirty and/or foul smelling ice
The ice machine is displaying an error code or making odd noises

Capital Equipment also provides routine maintenance services for commercial ice machines like:

Clean air filters on air cooled ice machines
Sanitize ice machine water systems
Change water filters
Check and replace faulty water valves
Clean and sanitize ice bins
And overall inspection of the ice equipment

At Capital Equipment, our sole purpose is provide quality, reliable commercial ice machines and ice equipment to Kansas City business and to help them make sure they making clean, delicious ice. If your business needs to add, upgrade or repair a commercial ice machine call us today at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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January 23, 2020January 23, 2020

What Makes Good Ice?

Not much attention gets paid to ice unless it a) tastes funny, b) looks funny, or c) a combination of both which is never good. The reasons for poor quality ice can be endless as there are so many factors that go into the process of making ice. At Capital Equipment, we pride ourselves on being the partner to hundreds of Kansas City businesses for commercial ice machine sales, rentals, repair, and service as well as ice supply and delivery in the metro and while we can’t provide one ultimate reason for bad ice, we can certainly explain how to make it always taste and look its best.

Commercial Ice Machines in Kansas City and Overland Park

The first step in quality ice is the ice machine itself. It seems simple but the fact is that there are so many commercial ice machine manufactures on the market that the average business owner won’t know that they are getting less than stellar ice equipment until it’s far too late. At Capital Equipment, we’ve seen many ice machine brands come and go and we’ve narrowed down the manufacturers we would recommend to just 4: Manitowoc, Hoshizaki, Ice-O-Matic and Scotsman.

These brands have a stellar reputation for durability and performance that eclipses all of the “off-brands” that many commercial equipment dealers offer. Plus, Capital Equipment regularly keeps the most common parts for these brands of machines in stock so that when our customers need them, they don’t have to wait.

Commercial Ice Machine Service, Sanitation and Cleaning in Kansas City and Overland Park

commercial-ice-machine-cleaning-service-repair-Kansas-City — Regularly cleaning and sanitizing your commercial ice machines is an easy and obvious way keep clean, quality ice in your bins.

Most ice machines are working 24 hours a day, 7 days a week and not keeping them properly maintained is a sure way to have poor quality ice. Changing water filters and routine cleaning is a big part of that and Capital Equipment is ready to help you do just that. With commercial ice machine service professionals that have years of experience working on every make and model of ice maker, we have the knowledge and experience to make sure your ice equipment will be running smooth and your ice is clean and clear. We can help clean, sanitize and provide routine water filter changes to ensure your ice is crystal clear, clean and most importantly delicious for your customers and/or staff.

clean-and-sanitize-ice-machine-bin-commercial-ice-machines — Ice bins are one of the most important components to keep clean and sanitized as they come in constant contact with human hands and other objects that could contain bacteria and contaminate the ice.

Waiting until your commercial ice machine is too dirty to make clean ice or simply does not work due to poor maintenance can cost your business, your reputation and customers. Let the ice experts in Kansas City at Capital Equipment keep your ice machines running smooth with routine maintenance and service that is truly second to none. Call us today at (913) 683-8972 or CLICK HERE TO CONTACT US.

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Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

February 26, 2019

Ice Machines For The Health Care Industry

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While we are mostly known for providing quality commercial ice machines and ice equipment to restaurants, bars and offices in the Kansas City area, Capital Equipment also offers the same services for the health care industry and hospitals. We help businesses in the health care industry as well as hospitals get commercial grade ice machines and ice equipment that not only serve their patients with their ice needs but also for their employees and staff. Our staff at Capital Equipment helps you determine exactly what type and size of ice machine you’ll need as well as make sure that the space you have for the ice machine will accommodate it.

Commercial Ice Machines For Hospitals in Kansas City

Capital Equipment helps install the ice machines themselves as well as water lines and anything else needed for the ice machine to operate properly. With a variety of options to have ice machines delivered to your health care office or hospital including outright sales, leasing and rental programs, Capital Equipment helps the health care industry have the highest quality and most durable ice machines and ice equipment that deliver clean, clear ice for both staff and patients. Capital Equipment understands that all health care environments are expected to be clean and germ free and our service technicians make sure that the ice machines are serviced and sanitized often to ensure clean ice quality.

With our ice machine rental program, routine maintenance and repairs are included in the cost which means you have the latest commercial ice machine models without having to worry about the cost of servicing the equipment during the period of your rental. From minor ice machine service like filter changes and water line cleaning to adjusting the temperature and cleaning the coils to ensure the highest quality ice, Capital Equipment not only provides the ice machines to the health care industry but also makes sure they operate properly at all times as well. In the Kansas City area, Capital Equipment are the commercial ice machine experts that can help health care businesses and hospitals have the ice equipment they need as well as service, repair and maintenance their current ice makers as well. Call us today for all of your commercial ice machine needs at (913) 683-8972 or CLICK HERE TO CONTACT US.

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Call (913) 683-8972 for all of your ice machine and ice equipment needs in the greater Kansas City area.

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December 23, 2018

We Rent and Repair Commercial Ice Machines

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Most business owners that have commercial ice equipment or ice makers already know that they can easily get worn out, outdated and/or need repair fairly often over the course of their lifespan. Particularly when a business uses several hundred pounds of ice on any given day, it goes without saying that having a reliable partner in the commercial ice machine and ice equipment industry is imperative to keeping your ice bins full of crystal clear ice for your customers and employees.

Commercial Ice Machine Repair and Rentals in Kansas City

At Capital Equipment, we partner with Kansas City area restaurants, bars and businesses to help them buy, rent, or lease quality, reliable commercial ice equipment and ice machines that keep the drinks they serve cold, the ice clear and clean, and most of all their customers happy. We offer ice machine rental programs for the most reputable names in commercial ice makers like Manitowoc, Scotsman, Ice-O-Matic and Hoshizaki that are maintenance, repair and most of all hassle free. Renting commercial ice machines in Kansas City with Capital Equipment ensures that you don’t ever have to worry about routine maintenance and/or cleaning because we handle it all for you and it is included in your rental payment(s). If for whatever reason your rented ice equipment needs any type of repair during your rental, Capital Equipment will be there to help you get your ice machine(s) back up and running in no time because all repairs are covered when you rent your ice machines from us. Our repair and service technicians have years of experience with nearly every brand of commercial ice makers, ice machines and ice equipment which means that they can quickly diagnose any problems and get them fixed quickly. We are always upfront and honest when it comes to commercial ice machine repair and service meaning that if for some reason your equipment is beyond repair, we can provide you with a variety of options to get new equipment installed to keep the ice flowing and minimize any downtime for your restaurant or business. For over 11 years, business owners have trusted Capital Equipment for commercial ice machine and ice maker service, repair, rentals and sales in the Kansas City area and we look forward to helping even more businesses in 2019. Call Kansas City’s commercial ice machine experts at Capital Equipment today at (913) 683-8972 for all of your ice equipment needs in the metro or CLICK HERE TO CONTACT US. Merry Christmas from all of us at Capital Equipment!