Tired Of The Big Ice Machine Dealers?

Each week at Capital Equipment, we get phone calls and emails from businesses in Overland Park, St Joseph, Lawrence and the Kansas City metro that are sick and tired of the big commercial ice machine companies’ poor customer service and ridiculously high prices for sales, rentals, and service. This isn’t anything new to us because we have in fact been getting the same type of calls from disgruntled business owners for years about the pricey ice equipment dealers that seem to always want to nickle and dime their customers to the point at which they just can’t stand dealing with them anymore.

Commercial Ice Machine Sales, Installation and Service in Kansas City, St Joseph, and Lawrence

At Capital Equipment, we’re proud to be Kansas City’s locally owned and operated commercial ice machine dealers with over 13 years in the ice equipment industry and hundreds of satisfied customers, we’re ready to help you with all of your ice needs. Each of the business’ we work with are unique and so too are their ice needs which means cookie cutter plans that the big ice machines dealers tend to offer don’t work. We consult with our customers to determine how much ice they need daily, how much space is available for the ice equipment, and what their budget is so that we can put together a customized plan to fit their needs. We proudly represent the most trusted and reliable commercial ice machine manufacturers in the world like Hoshizaki, Manitowoc, Ice-O-Matic, Scotsman and Ice Maid for ice merchandisers. Our service and repair professionals have been certified by the manufacturers to perform routine maintenance and repairs with the expert precision that our customers demand and expect so that when our technicians come to your business to work on your ice machines, it gets done right the first time.

Our ice machine rental programs are easy and hassle free with one flat monthly rate and no surprise fees for maintenance or changing water filters so you can focus on your business and not worry about your ice equipment and getting charged extra. Plus, you’ll never have a pushy salesperson that treats you like a number visit your business because Capital Equipment’s owner personally visits each and every one of our customers to make sure things are done right every time. You don’t have to settle for the big commercial ice machine dealers’ lack of customer service and overpriced rental fees and service when Capital Equipment customizes our services to your business and your ice needs. Call us today for all of your ice and ice equipment needs for your office, hotel, hospital, warehouse or other type of business in and around the Kansas City area at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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July 1, 2020

Keeping Your Commercial Ice Machines Safe

clean-and-sanitize-ice-machine-bin-commercial-ice-machines

commercial-ice-machine-service-repair-cleaning-Kansas-City — Scale build up isn’t just gross, it’s unsafe. Let Capital Equipment thoroughly clean and sanitize your commercial ice machine in the Kansas City area.

With many businesses slowly reopening again and summer in full swing, ice remains something that many most business absolutely need to operate and in the Kansas City area Capital Equipment makes sure they have the ice and ice equipment they need when they need it most. From helping restaurants keep their ice machines cleaned and sanitized to helping hospitals and health care facilities upgrade their ice equipment to meet the growing needs of their patients and staff, Capital Equipment is doing everything we can to make sure that Kansas City area businesses don’t have to worry about having clean, quality ice because they likely have plenty of other things that need their attention.

Commercial Ice Machine Installation, Service, and Cleaning in Kansas City

commercial-ice-machine-cleaning-service-repair-Kansas-City — Regularly cleaning and sanitizing your commercial ice machines are an easy and obvious way keep quality ice in your bins.

Our ice machine technicians and representatives understand the COVID-19 is not going away anytime soon which is why we are taking extra precautions to make sure we keep our customers, their customers, and their staff safe by wearing face masks and gloves when we are in and around your business. We are constantly and continually using hand sanitizer and washing our hands at every opportunity while maintaining responsible social distancing. We make sure that the commercial ice machines we install are thoroughly cleaned and sanitized so that when they begin making ice, it will be completely safe for consumption.

Making ice is a delicate process and with all of the health and safety guidelines in the Kansas City area and both the states of Kansas and Missouri, there are still plenty of things that can go wrong that could not only make poor quality ice but could also break the equipment itself or make the ice unsafe to consume. At Capital Equipment, we clean and install hundreds of commercial ice machines each year and we know them all inside and out and how they work like the back of our hand. That also means that we know how to make sure they are safely cleaned and sanitized and we show the business owners we work with how they can keep the exterior and ice bins clean and safe from contamination or we can simply do it all for them. We rent, lease, sell, repair and service all types of commercial ice machines for all types of businesses in the greater Kansas City area and now more than ever it is important to make sure that your ice equipment is clean and sanitized. If your business needs an ice machine, you need to upgrade your current one, or you need to make sure your ice machine(s) are cleaned and sanitized, call Capital Equipment for all of your ice needs at (913) 683-8972 of CLICK HERE FOR OUR CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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May 27, 2020

Making Sure Your Ice Machines Are Safe

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With businesses slowly opening back up in the Kansas City area and across the country, business owners will need to make sure that their water supply and ice machines are clean and safe for consumption. Capital Equipment can help with expertly trained and certified technicians that can help get your ice machines and business back up and running.

Commercial Ice Machine Service, Repair and Maintenance in Kansas City

If your business has been shut down for some time, the Kansas City Water Department has released some guidelines for reopening and making sure that your water is safe and clean which by extension will pertain to commercial ice machines as well. According to the Kansas City Water Department website (in conjunction with guidance from the CDC (Centers For Disease Control and Prevention), business owners need to clear out trapped water from their lines using the following guidelines:

Make sure all faucets in the building flow to a drain. If there are any water filters, remove or bypass them.
For best results, it is recommended that all aerators and screens are removed from every faucet being flushed.
Using the cold-water handles, turn on all faucets – including kitchen and bathroom sinks, utility and mop sinks, bathtub and shower, etc. – and allow them to run during the entirety of the flushing process.
Start with the lowest floor. If there is a basement, start there.
Move to the next highest floor and turn on all faucets.
Continue until all faucets are turned on in the structure.
At the end of this process, water should be flowing from all the faucets in the building at the same time.
Let the water run until the temperature changes.
Repeat steps 3-5 using the hot-water taps.
Replace any filters and reinstall any aerators and screens that were removed.

These same guidelines are applicable to commercial ice machines as well. While Capital Equipment helped many of our customers drain and clean out their ice equipment prior to shutting down, we know that many businesses ceased operations without much warning likely leaving their ice machines unattended. If that is that case, you’ll need to make sure any water that has been trapped in the water lines feeding the ice machine are cleared and thoroughly cleaned out. Water filters will need to be replaced as they may have become contaminated and rendered ineffective while lying dormant. Ice bins will need to be cleaned and sanitized while making sure items like ice scoops are cleaned as well. Internal components will need to be inspected and replaced if they have become damaged or contaminated.

If your business has been closed down for an any period of time due to the pandemic, you can’t simply flip your commercial ice machine(s) back on and expect to have clean, safe ice. Call Kansas City’s commercial ice machine experts at Capital Equipment at (913) 683-8972 for professional service, repair, cleaning and maintenance or CLICK HERE TO CONTACT US.

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Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

April 8, 2020

Cleaning Your Commercial Ice Machines

It has never been more important than it is now to make sure your restaurant’s or business’ ice machines are thoroughly cleaned and sanitized. At Capital Equipment, we have worked with hundreds of businesses and organizations in the greater Kansas City area to ensure that their commercial ice machines are not a haven for germs, bacteria, and, in the age of COVID-19, transmittable diseases. Our service technicians are professional and knowledgeable on how to best clean and sanitize most all major brands of commercial ice equipment and now more than ever we understand the importance of social distancing when we are on service calls to help our customers with their ice machines.

Commercial Ice Machine Installation, Cleaning and Service in Kansas City and Overland Park

Ice is considered by the FDA to be a food which means that every business is required to follow specific guidelines set forth to keep it clean and more importantly keep the machines that make it clean and sanitized. If you think about it, most commercial ice machines require either someone to scoop out ice by hand or activate an ice dispenser using one’s hand which is clearly why keeping your ice machines clean is imperative especially now. Capital Equipment effectively and thoroughly cleans out ice bins and the internal components that could potentially harbor mold, mildew, scale buildup and germs or diseases that could be health risk to your staff and customers.

We are service certified with most major commercial ice machine brands which means we understand the manufacturers recommended cleaning processes and practice them accordingly. Our service technicians will clean and inspect water filters, ice bins, condensers, water lines, dispensers (if applicable, evaporators and other parts and components that come in contact with water and the ice. We’re also happy to provide tips to our customers on how to effectively clean the outside of the ice machines as more often than not, they come in contact with hands more than anywhere else on the equipment which can easily contaminate the ice inside. Some signs that you need to have your ice machine are:

Ice machine isn’t making any ice
Ice takes longer to make than usual
Ice has an odor
Ice machine is making incomplete cubes
Soft and/or milky looking ice
The ice machine won’t cycle to harvest mode

At Capital Equipment, we know that this is a very difficult time for many businesses especially in the hospitality and restaurant industry but we want you to know that we are here for all of your commercial ice needs.

Don’t take chances with your commercial ice machine and have Capital Equipment keep your ice equipment clean and sanitized. Call us today and speak directly with one of our commercial ice machine experts at (913) 683-8972 or CLICK HERE TO CONTACT US. Stay safe, KC!

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Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

January 23, 2020January 23, 2020

What Makes Good Ice?

Not much attention gets paid to ice unless it a) tastes funny, b) looks funny, or c) a combination of both which is never good. The reasons for poor quality ice can be endless as there are so many factors that go into the process of making ice. At Capital Equipment, we pride ourselves on being the partner to hundreds of Kansas City businesses for commercial ice machine sales, rentals, repair, and service as well as ice supply and delivery in the metro and while we can’t provide one ultimate reason for bad ice, we can certainly explain how to make it always taste and look its best.

Commercial Ice Machines in Kansas City and Overland Park

The first step in quality ice is the ice machine itself. It seems simple but the fact is that there are so many commercial ice machine manufactures on the market that the average business owner won’t know that they are getting less than stellar ice equipment until it’s far too late. At Capital Equipment, we’ve seen many ice machine brands come and go and we’ve narrowed down the manufacturers we would recommend to just 4: Manitowoc, Hoshizaki, Ice-O-Matic and Scotsman.

These brands have a stellar reputation for durability and performance that eclipses all of the “off-brands” that many commercial equipment dealers offer. Plus, Capital Equipment regularly keeps the most common parts for these brands of machines in stock so that when our customers need them, they don’t have to wait.

Commercial Ice Machine Service, Sanitation and Cleaning in Kansas City and Overland Park

Most ice machines are working 24 hours a day, 7 days a week and not keeping them properly maintained is a sure way to have poor quality ice. Changing water filters and routine cleaning is a big part of that and Capital Equipment is ready to help you do just that. With commercial ice machine service professionals that have years of experience working on every make and model of ice maker, we have the knowledge and experience to make sure your ice equipment will be running smooth and your ice is clean and clear. We can help clean, sanitize and provide routine water filter changes to ensure your ice is crystal clear, clean and most importantly delicious for your customers and/or staff.

Waiting until your commercial ice machine is too dirty to make clean ice or simply does not work due to poor maintenance can cost your business, your reputation and customers. Let the ice experts in Kansas City at Capital Equipment keep your ice machines running smooth with routine maintenance and service that is truly second to none. Call us today at (913) 683-8972 or CLICK HERE TO CONTACT US.

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Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

December 6, 2019

Why Do Ice Machines Need Water Filters?

For areas like the greater Kansas City metro that, for the most part, have hard water, it is imperative to have effective water filters and have them changed regularly to ensure clean, quality ice. Anytime that water tastes funny or has particles, minerals and sediment in it, they will most certainly end up in the ice which effects the look, taste and overall quality but not when you have an effective filter system.

Commercial Ice Machine Service and Water Filter Replacement In Kansas City

At Capital Equipment, we help Kansas City area restaurants, hotels, hospitals, offices and a multitude of businesses with every aspect of commercial ice machines and water filtration is a big part of making sure that ice is clean, clear, and most of all delicious. In simple terms, filters process the water that is being fed into your ice machines removing chlorine, particulates, and other unwanted substances that will leave your ice looking cloudy, dirty and otherwise tasting odd. In other words, ice machine filters remove everything that you don’t want being seen or tasted in ice. Filters also remove scale which is abundant in hard water which happens to be what we have in the greater Kansas City area. Scale can not only effect the quality of ice but can also effect the efficiency and functionality of an ice machines’ internal components which can result in costly repairs or complete equipment replacement in some cases.

replace-water-filter-commercial-ice-machine-Kansas-City — Scale build up not only makes ice look and taste funny but it can also put an enormous amount of stress on your ice machines’s internal parts.

Scale build up doesn’t typically happen overnight which means that getting ahead of it with a water softener and routine filter changes will help you avoid any downtime for you commercial ice machine(s). Each ice machine tends to have a different size water filter which is relative to the size of the machine and obviously the amount ice it produces which is in direct correlation to the amount of water that will be needed to make the ice. In terms how often a water filter will need to be changed on a commercial ice machine, it depends on the model and how much ice is being made but the ice equipment experts at Capital Equipment can help set up routine service intervals to make sure your ice is always flawlessly clear and clean. You’ll likely never hear how great your ice tastes because, let’s face it, we tend to take it for granted. But when your water filters need replaced and your looks or tastes funny, you’ll most certainly hear about it. Call Capital Equipment today at (913) 683-8972 for professional, expert service, cleaning and repairs for your commercial ice machines in the greater Kansas City area.